Got brakes replaced for my BMW X3 and I definitely recommend these professionals. Slide pin got…read moresnapped during the replacement but they were able to run to nearest store to get the part and complete the replacement. Professional, technical and good communication and value!!

Matthew came to my house to do an oil change on my Honda Odyssey and the experience was fantastic…read more He even called ahead to let me know he'd be running a bit late due to traffic -- that kind of communication is rare and much appreciated. Once he arrived, he was friendly and professional, and did clean, efficient work right in my driveway. He walked me through what he checked without any upsell pressure. No waiting room, no dropping the van off -- mobile service this good is hard to find. Highly recommend asking for Matthew!

Estimate given to repair AC was for $2900, after the repair was conducted it was found it did not…read moresolve the problem and an additional $2500 would be needed to complete the repair. I would never have undertaken the initial repair had I know this. $2900 was spent for no result. Will not be back.

After dealing with a Toyota break issue for years with a local dealer, Ishii fixed it the first…read morevisit. Ishii is simply the best in the Northwest, thanks Ishii for servicing my vehicles.

I had an outstanding experience with LBR Auto Repair and highly recommend them…read more After taking my Lexus RX 350 to the dealership for a routine service, I was told my brake pads had "hot spots" and that I needed about $800 worth of brake work. Before moving forward, I decided to get a second opinion through Costco's Auto Repair Program, which led me to LBR. From my very first phone call, I was impressed. They answered right away, were friendly, and made it easy to get my car in the very same day. Josh and Ken were both fantastic to work with--professional, honest, and genuinely interested in helping rather than selling unnecessary repairs. They performed a thorough inspection and, to my surprise, told me that no repairs were needed at this time. Even more impressive, they didn't charge me for the diagnostic inspection. Finding an auto repair shop you can truly trust is rare, and LBR has absolutely earned my confidence. I'll be bringing my Lexus RX 350 here for all of my future service. Thank you, Josh, Ken, and the entire LBR team for your honesty and exceptional customer service!

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

I've been using Tru-line for over 53 years. First, with the founder, Ray, in the basement of the…read moreFerrari garage in Seattle. Then with Ray's son Byron, on Boren Street in Seattle. Eventually Byron's son Doug got involved. Byron finally got fed-up with the Seattle traffic and opened a second shop in Bellevue while Doug running the Boren location. I followed Byron to Bellevue for the same reason as Byron. Doug continues to run Boren with the same quality and professionalism as Byron and Ray. Eventually Byron retired and now Brandon runs Bellevue. Again, the shop is still top-notch. You'd never know Byron wasn't there, except there's a different face greeting you when you come in. Tru-Line is, and always has been, and excellent choice for anything chassis related. Their quality and range of knowledge is outstanding and as we all know, that's a very rare thing in today's world. You can trust Tru-Line to do the job right and treat you fairly.

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

These guys are great it is really relieving to know you have quality mechanics that do the job…read moreright.

Thank you Yelp, again. Been looking for an automative spot to look after my beep beep since moving…read morehere. Previously I have been going to the dealership. But, it is so expensive. Thanks to Yelp I found Al and is legitimate mechanic for those who want to keep their vehicles running. Little problems are little problems. I immediately felt comfortable bringing my vehicle here. I am happy to have a new spot for quality work on my beep beep. SYOY!

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

Unfortunately, I have to update my initial review. I spent thousands of dollars replacing a hybrid…read morebattery but after 7 months, I got the exact same error message again. There were also communication and supply issue when we initially got our hybrid battery replaced. It took us a lot of trips to the shop because they didn't have the battery from the supplier yet and they did not communicate it to us.

I've been visiting Eschen Automotive for years now for our standard oil change routine and it has…read morenever been a disappointing experience. The staff here are professional, personable and caring. I completely support Eschen Automotive for car care, especially if you own an Asian import, which is what they specialize in. This small, family-run business is located in the Wilburton neighborhood of Bellevue in a small business complex. They're only open during the weekdays from 8am-5pm, and appointments fill up quickly. I usually call and make an appointment and am able to be scheduled on a day and time that works best for me, which is always nice. The oil change usually takes an hour, and I recommend bring a check or cash for payment as there is a 3% credit card charge. You don't have to stay for the oil change, but they have seats if you plan to hang out. PLUS, there's Rosie! Rosie is the owner's dog and hangs out at the shop. She is super sweet. The owner always lets me bring my dog into the shop, too, allowing my dog to sit up on the chair. Best staff ever! If you're in need of an oil change on an Asian import that's quality care, affordable, and goes beyond the routine check-up, then Eschen Automotive is the best option in Bellevue.

I've been taking our Honda and Acura vehicles to Eschen for more than a decade. The aren't the…read morecheapest, nor most expensive, but they provide great value at a fair price and deliver excellent customer service. I have found them to be trustworthy while delivering quality work. I've had them do routine oil changes, brakes, a radiator replacement, timing belt, and suspension components. I highly recommend them.

I came for the first time to Performance Automotive and the solid Yelp reviews were confirmed. Thai…read morewas upfront with me about what needed to be addressed with my 2015 Jeep Grand Cherokee. I used to go to the dealer, however, with 180,000 miles on my 11 year vehicle it is just too expensive to continue to pay dealer prices. My car needed a headlight replacement and I had a few other maintenance items taken care of. I wanted an experienced mechanic that would shoot straight with me and I will be coming back for future service work. I would love my Jeep to last another 10+ years. It has been my favorite car of all my vehicles. It is so hard to find a good independent mechanic and I am grateful for Thai and his team.

This shop is amazing! I have a 2018 VW Tiquan. I brought it to them to double check a…read morerecommendation the dealership made ($2K service). Thai walked me through how I did not need the service. Verified and performed an oil change. Thai was great! Super informative, up front and straight with me. I will forever take my car to them for service going forward. Highly recommend it your lookin for service on your VW or Audi!

Jason runs a top notch shop they do excellent repairs cheaper than the dealerships. 2year 24,000mi…read morewarranty on the repairs. I would highly recommend to try them next time your car needs repair! They take great care of my 1992 LS 400 for me.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight