Went to this salon 3 times and twice Michele did my nails. The first time that she did my nails, she criticized the way that my nails were done and asked me what salon did them previously. She did a fairly good job of my refill. The last time I visited, I had selected a color to have Dip Powder done. The color that I had selected was clear which I could not tell from the sample. I asked Michele if it would get darker, she said no. She said she could finish with a darker color. I asked if she could do French Manicure instead and she said she wasn't sure. i told her then not to do it but just to add a darker color. She then said she would try to do the French Manicure. Almost immediately she had a problem applying the white tips and kept re-dipping my tips. At that point it because very thick and she tried to sand them down but they became very uneven. She said that they didn't come right and wanted me to be happy with them. Because the lighting is so dim in the salon, I could not tell how bad they looked. I told her they looked ok. When I left and saw them in the natural light, I then noticed how bad and uneven they were. It looked as if an amateur had done them. I went back the next day to see her but she was not there. I was told to make an appointment and that Michele would fix them at no charge I went on my scheduled appointment and Michele was rude and asked me what I wanted. I explained that I was not happy and that I wanted her to do them over again in a solid color instead and she refused and walked away from me. I told her that she had lost a customer. She just turned her back and continued walking to the back of the salon. I will never go back to this salon. I have never been treated so rudely. I do not know how they maintain a business when they treat customers in this manner. Michele is very rude and is very incompetent. Joanne A. Wilmington, DE read more

WORST mani/pedi ever. My niece and arrived 45 minutes before closing and were told they could complete both in that time. As it turned out, one tech did the pedicure and the other the manicure and neither were done well. They were focused on closing and not completing the job well. Both us were extremely disappointed and will NEVER return. read more

My favorite nail salon in the area! I only didn't give them 5 stars because I wish their hours were longer. The place is so clean and all of their machines and equipment are up to date. The prices are worth the service in my opinion. read more

If I could give 0 stars I would. I've now had three different experiences here and they have constantly gotten worse. My first two times the pedicures were nothing special but good. Both times I had the worst manicures I've ever seen (flat, bumpy, and uneven nails). Finally I just decided that since it was close I would just get a pedicure there but a "spa pedicure" (as they call it). My first issue is that this "spa pedicure" came out of a box with 3 packets and when I looked it up online it was $1.95 per box. Next she made me bleed when scrubbing my toes and continued to spray alcohol when I asked she stopped because it burned. Then she used the sugar scrub and scrubbed so hard that left red itchy bumps all over my legs. Finally when it was over I was asked to pay $55. I explained that I didn't get the leg mask or hot towels that was described in the sugar scrub pedicure and not one of the workers were helpful or offering to give me a discount. I was in pain and so frustrated with this awful customer service so I paid and left. Do not go here! read more

This place is a hit or miss. I go here when I am in Wilmington (two reasons: very close to home and Delaware allows salons to use a razor during pedis). In December, I was getting ready for a trip to Florida and in need for a pedi. I ended up getting a pedi, mani and waxes (eyebrows and upper lip - yes, I will admit it). The total for the four services was $48; that's a steal. I came back during the day on a Friday in the summer for a pedi. I got a seat right away. I noticed that every tech was busy, which is great for their business! My pedi was mediocre. Hate to be gross, but my tech did not get all of the dead skin off my heels (ladies - you know what I'm talking about) and some of my nails were not filed straight across (ok - maybe I am getting too technical, but I notice everything). I guess it's best to get recommendations of which tech to get or just go in and learn by trail and error. read more

I went there for the first time this weekend. My friend and I got manis and pedis and we were extremely pleased with the pedicures! Both of us think they were the best ones we ever had! They use this vibrating tool to massage your legs, pretty cool. The girl who did my nails was very friendly, she seemed the most talkative out of all the other workers there. I will definitely go again. read more

I have been to many nail salons in the Philadelphia area, and Bella Nails is the best! It is very clean and the service is great. The technicians are friendly and do a fabulous job. My favorite technician is Ben! read more

I don't care how great a job you do on nails. Not honoring an appointment time in my book drops you to a quick one star. Made 3 appointments for the moment they opened. Waited an hour and they still haven't even started one appointment. My sister left and I would leave too but my daughter really wants her nails done for the first day of school so I'm staying. However, not letting them do my nails at this point. Customer service stinks here. read more

Very disappointed with my daughter and my appointments today. We had a 5 pm Appt which we came early for and the people who took us kept getting interrupted for their "appointments" but REALLY?? We had one first so I don't understand...not happy with the service at all - we waited while others got worked on. Will not be back here again!! read more

I'm not really sure why this place has bad reviews, but I've been their customer ever since I moved to haddon township 2 years ago. I always get gel manicures and they last for about 2 weeks, which is amazing since I work in a hospital where I am constantly washing my hands. I've tried going to other salons just to try something new, and always end up coming back here. Every once in awhile I'll get a manicure and the polish somehow manages to last me for 2, even 3 weeks sometimes! The staff has always been very friendly and remembers the loyal customers. I'd recommend this place to anyone that is looking to get a well done gel manicure or pedicure for a very reasonable price! read more

Was in and out pretty quickly, but when my gel manicure was done, I noticed that there was still excess polish all over my skin and cuticles. Not a HUGE deal, but pretty disappointing. Also, I got them done this morning at 9:30 and at about 6 pm I noticed that one nail had already started chipping. Very nice staff, but I won't be returning. read more

Been going for about a year now. Susan does an awesome job on my nails. Friendly staff, clean salon, quick service. Luv this place.

I had a good feeling walking in, the salon looks beautiful and well kept, but unfortunately that was the best part. Took 34 minutes past my appointment time to get started(not because I was keeping track, but because I sent a text), but I was willing to shrug it off. She immediately started filling my nails without asking anything about what shape I wanted, but I figured maybe she was just that good that she figured it out. I knew she want that good though when The entire filling/nipping took LESS than 5 minutes, literally, because at this point I was so surprised I WAS looking at the clock. You would think I was at an airport getting a manicure while trying to catch a flight. I don't mind efficiency, as long as there's quality, but there was no quality. As far as the paint job- i don't get manicures regularly, but as far as I'm concerned there is no excuse for leaving a salon with paint on my skin AND cuticles. I seriously could have done just as good a job myself and wish I was assertive enough to straight up tell her it was not good. I want to think I just got a bad tech, but I'm not willing to go back and waste more money if not. I will say they had a good selection of polish and it looked clean read more