SERVICE LEVEL HAS DEFINITELY DECLINED!! Hubby and I have visited this business over several years. We went in today for our pedicure. The lady I had was attentive and pleasant. The attendant my husband had was NOT, unfortunately. She clearly had an attitude and scratched his legs so hard that it was painful. Also, clipped his toe nail so close that it pinched his skin. (He jumped.) WOW!! We may need to find another nail salon. read more

Salon is clean and welcoming. I always feel relaxed and pampered. Always leave with beautiful nails! read more

Bella Nails - Finished product - Nail Salons Near Me - Wilmington, Delaware

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Linda was absolutely wonderful she legitimately copy and paste the example pic i have on my phone into my nail. Wonderful and definitely will come back 10/10 read more

Bella Nails - Manicure - Nail Salons Near Me - Wilmington, Delaware

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Very rushed service. My husband and I came in for a pedicure and it felt rushed and not relaxing at all. My heels were left dry.

loved the color and application my main complaint was the bubble at the top of my nail and the fuzz that was on my nail. They were a little rough on my nails and I don't know if it was because they were in a rush since there were a lot of people there. read more

Bella Nails - fuzz on my nail - Nail Salons Near Me - Wilmington, Delaware

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Been having my powder dip nails and gel pedi's done here for years. Lisa does the BEST French manicures! They take walk ins or appointments. Located conveniently across from Brandywine town center on Naamans Rd. De. read more

Less than 12 hours after having my nails done at Bella Nails they chipped and peeled worse than any manicure I've ever had. They have clearly changed their nail polish from quality polish like OPI to cheap worthless polish that sucks. This is a professional nail salon and they should be using the best topcoat ever to protect our nails from chipping and peeling too quickly. Who would go back for a manicure when the polish chips and peels the same day? If they were using a quality topcoat like 'Posh', their manicures would last well over a week. Don't even get me started on the waste of money getting a pedicure at this place is. They do zero massage, they hardly shape and file your nails, and they go through the pedicure as quickly as possible. You feel like you threw your money right into the garbage can because you're in and out of that pedicure chair in less than 15 minutes and that includes a polish. Since you don't get a massage or any quality work when paying for a pedicure, my suggestion is go elsewhere or bring your own nail polish and only ask for a "polish change" because paying for a pedicure at Bella Nails is basically the same process as just getting a polish change so why pay for the pedicure? They do this on purpose to drive you towards their very expensive pedicure. Back in the day they offered one pedicure like most places do and they took their time and gave you a quality massage but now they've gotten greedy so they basically give you only a polish change for a regular pedicure so that you pay for their "spa pedicure" which is way more expensive. The spa pedicure now is what the regular pedicure was for the first 20 years they were in business. So even our local small business nail salon has turned into a greedy, no integrity, low quality service. Also egregious, when you call and schedule an appointment with a certain nail tech, they like to think you don't know who, or what, you're looking at so they put you with anybody they want to - not the specific tech you requested when making the appointment. I literally had to call them out after scheduling an appointment with a specific nail tech and then upon arrival getting placed with somebody totally different. How messed up do you have to be to not give the client the tech they requested when making the appointment? You won't encounter that disgusting practice in any hair salon with a stylist or any other non-Asian nail salon. read more

Bella Nails - Chipped and peeling nails less than six hours after manicure. - Nail Salons Near Me - Wilmington, Delaware

got a gel pedicure for my bday yesterday am .. when I got home a few hours later I took my shoe and saw there was a huge bubble and it's already chipping off - I get gel pedicures every month, and this has never ever happened before I am highly upset while he was doing my pedicure. I noticed he wiped the bottom half of the polish off and redid it instead of redoing the whole entire nail. I live out of state so it's super annoying. I can't just go back in and get it fixed. read more

Visited for the first time today and will never go back. The color is great but the shape of my nail is wrong and they are not even on either hand they do not match at all. I always get dip powder and Im norm at the salon for an hour, I was in and out in 30 minutes. I will not be going back they look and feel so fake and its my actual nail. read more

Bella Nails - Nail Salons Near Me - Wilmington, Delaware

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Just had a pedicure. She was very friendly and nice at first. When she asked me if I wanted a spa pedicure ICE said no just a regular pedicure will be fine. That's when her attitude changed for some reason than 10 minutes later when she went to paint my toes, I looked at her and said oh you're already done? I said, did you even file my toenails because they're all crooked. She said yes, from where you're sitting they look different then where I'm sitting, and then she proceeded to hand me a nail file and tell me I can do it myself. Which I did now as I'm leaving and I'm looking down at my toenails. It looks like my child gave me a pedicure. That's the last time I will go there. read more

You would think that a customer that has been coming here for months would be treated in a respectable manner. I've been using the same person as well. I even went back to her after she came back from an extended leave. I should have stayed with the person I was going to in her absence. Today, I could see that the polish I've been using is now going on clumpy. It even had a air bubble in one. I stopped her so that she could see. She pretended not to see it and then became very defensive. She was very rude about it. I wasn't rude to her. I've been going to her and was always ok with the outcome so I don't understand all the hostility. She got up and left. Someone else had to finish my nails. On top of all that, no one came over to say anything. I've been getting my nails done every 2 to 3 weeks for many years. Some of the workers at these nail salons can be very rude when you point out flaws. This didn't really even seem to be her fault. It could have been the polish but of course, you can't say anything is wrong or they will get mad like they are paying you instead of you paying them. They also act like there is not a nail salon every block or so. They way she acted you would think she was 10 with a temper tantrum and the girl at the desk was no better. She said what do you want me to do about it. I wanted you to have better customer service but I guess that is too much to ask. I will take my business elsewhere as this place showed no care about it whatsoever. This is how much they value your business. They don't. Next time this happens at one of these salons, I am walking out as soon as it occurs without paying. I am sick of their disrepectful manner and bad attitude. P.S. Her name is Mindy. She has a horrible attitude. Even though, I haven't had a problem with how my nails turned out previously, you can see that she doesn't take well to you telling how you want your nails. She acts like it is an annoyance that you say anything. I should have stayed with Linda, the person who was doing it while Mindy was away. Linda was always pleasant the entire time. read more

Amazing service fair price highly recommend staff was amazing and super nice and clean very nice place

I love Bella Nails! Lisa is the best nail tech I have ever gone to. My nails always last and the staff here are so friendly. I never have to wait when I make my appointment and the salon is so clean. They are handling COVID responsibly by taking temperatures, wearing masks & sanitizing effectively. 10/10 would recommend Bella Nails/Lisa. read more

Like any salon, it often depends who you get. But they have definitely gone down hill here. Went w my 13 year old today and her tech asked her TWICE if she wanted her brows waxed! She is 13! Way to make a teenager feel self conscious. And for the 2nd time now, they have given me a different color than what they were supposed to on my nails. I asked for the same color on toes and nails...I didn't realize until I got home and took my shoes off that they were not even close . And my toes were done very sloppy. And their prices have gone up so much. We live 25-30 min away so we won't be going there anymore. read more

This nail place is large and clean. It is next to my favorite pizza place. They have a very good selection of color choices. The staff is very nice and they give you socks when it is cold and you are getting a pedicure. Be prepared for the music is always skipping and it annoys me. I believe it takes away from the experience. If you pay cash it is cheaper - they don't take AMEX. I would give five stars if the music issue was corrected. read more

WOW-Bella has changed and it's all for the better. Years ago I went to Bella and it was the usual run-of-the-mill nail salon in this area. Today I decided to see what it looked like and was pleasantly surprised to find an updated, modern, sleek salon. I did not have an appointment and was told there would be a 15 minute wait. In fact I waited less than 10 minutes. The technician gave her name as Kimberly. Like many of the technicians, she appears to be a little older which I equate to more experienced. I emphasized to her that I like my nails to be as thin as possible, the less acrylic the better. She said she would do the same and she did. Now days it is becoming difficult to get a simple acrylic fill with regular polish. She did a very good job and she did it quickly. I made an another appointment for 2 weeks from today and if each visit was like today's, I will continue doing that. read more

I am so dissapointed. After going here before Covid and once restrictions were lifted and really enjoying the experience, the last 3 times I went the manicure/pedicure was less then stellar. The first time, for my 50th I got a gel manicure and reg pedicure. I went to the store afterwards and my gel nail polishe came off one nail. I went back and they fixed it along with 3 other nails that were bubbled. Ok... simple mistake girl was new, I let it slide. Next time I went I got a regular mani pedi. This person was REALLY new and I knew he was not doing things in the right order, but I just grinned and went along my merry way. At closer look he didn't do my cuticles on my toes and there were spots on the tips that were not covered in polish. So I figure one more shot. I am going to the shore for the week, I will do a regular pedicure and gel manicure. I even said please don't give me someone new. They didn't but I went on Friday and by Sunday the gel was chipping. I fully recognize that I have small nail beds, but for the money, a gell should last more than 2 days. It has before. I called on Saturday when I go back and they were friendly (never said sorry, but friendly) and told me to come in the next day and to ask for the owner and they will fix it. By this point there is not a chip of gel left on my nails, so I decide let me just get a regular manicure. UMMMMMMMM - this did not happen. I sat down with my ridged nails (because that is what happens when your gel chips off) and he files to shape them and then goes to put polish on them. I was like wait are you not doing my cuticles? Are you not going to buff them. He speaks to the manager, I of course do not know what is said) and she says you just want regular polish right? I said yes, but I want a maniucure shouldn't he at least buff them? Again some words are exchanged, he buffs my nails and then says wash my hands like he is going to start polishing. I walked out. I can do that on my own. I would not be writing this if it was not 3 times in a row. The customer service is going down hill as is the quality of the work. So disappointed I have recommended this place over and over again. read more

Worst nail job I ever got! I only came here because the nail place I usually go to was closed. My acrylic was bubbled up and uneven. My gel polish had bubbles under it which caused chipping quickly. The female that did my nails was unfriendly and sloppy. Will never go back here. This is unacceptably bad service for a $50 manicure.... read more

I really like this nail salon. The recent renovation is Gorgeous and the staff is friendly. They can get busy during the evening. I'm always a walk in and haven't had to wait long. read more

This is the nicest nail salon I've ever been to. And it should be with those prices! If you're a city girl you will scoff at the prices and laugh to yourself. And you will either walk out or stick around out of sheer laziness. I did the latter. I'm glad I did. Unlike other nail salons, all of the ladies have excellent English. The girls really take pride in their work and customer service. There are plenty of pedicure chairs, a large non-imposing TV, and clean bathrooms. Check it out if you don't mind spending more on your nails. It's worth it. read more

I have been here many times, and this is the first time this has happened, but it is completely unacceptable. My nail technician was not thorough at all. She only used about 1 minute total to paint my nails. I had to remind her to put on base coat, and she only did one coat of everything. It was sloppy, and the edges were not sealed at all. After drying for about 15 minutes under the fans, my big toe got messed up. When I mentioned it, the technician was rude, and this time, even less thorough. I let it dry for even longer. I got home at 5:00, and immediately noticed my nails had already chipped. All I did was sit in a car. I called the store, and was told they could do nothing, rudely. When I explained that I was only home for 2 days, they kept repeating that it was my fault, not theirs. Considering I paid $30 for a basic pedicure, this is ridiculous, and the service over the phone was awful. read more

Moved to the area almost two years ago, tried multiple salons before I found this one and haven't gone anywhere else since! Always busy which is a great sign, I book an appointment every 2 weeks and have never had a problem with waiting. I go to the same technician every time (Le Van) and I love her. She always makes sure I have a great experience and that I'm happy with my nails/wax. I've sent family members and friends here and they love it. Very friendly staff and well kept salon. Came on Mother's Day and they had a complimentary Mimosa Bar! Definitely recommend. Only reason I didn't give 5 stars is because I wish they were open later ;) read more

I got a simple french tip design for acrylics and they totally messed up the application. The nails were chunky and thick. They fell off after only 5 days. I have never had my nails fall off that fast. Not to mention, it ripped off 2 of my real nails. I advise not to go here. The service is sloppy and messy read more

After several visits I finally gave up on this salon. Their gel manicures do not last longer than two days before a nail completely peels off. Save your money. Go elsewhere. 1 star for their beautiful well maintained shop. read more

Hannah was awesome. Best spa pedicure I've had in a really long time. Gel polish was done beautifully.

Best nail salon I've ever been too. The staff are all amazing and super friendly. The salon itself is beautiful and clean. The prices are also fair and not expensive. read more

I went to Bella Nails for well over a year. Loved their services and prices. Since the renovations, they have been extremely rude and prices have been raised. I got dip powder nails that usually last me 3-4 weeks and had to get every nail redone 4 days later. Their quality has really changed, and I am going to need to find a new salon. read more

Bella Nails - this is a few days after getting dipped powder nails - Nail Salons Near Me - Wilmington, Delaware

My husband and I have tried many nail salons in DE. This one is a bit pricier than others, but they do a great job. The place is clean. Pedicures are not rushed and they have great massage chairs. read more

Was not happy. I told the woman I wanted oval and she squared my nails. Did not cut my cuticles she used the electric equipment and now my nails are thin. Won't be going there again. Or I won't ask for the nail technician who worked on me. read more

This place is absolutely beautiful inside now that they have redone it. I got a regular pedicure and powder gel manicure. My pedicure is completely chipped after one week. This never happens to me anywhere else I go! Im not even sure if she put a top coat on....? I do like the powder gel polish because it lasts a bit longer, but the woman I had didn't even do my cuticles or file my nails at that. For the two together, my total was $67 I believe.... really disappointed. Such a beautiful salon but NOT worth the money compared to other places in the area. Maybe it was just my nail tech, but really not worth it to spend around $80 with tip for nails that last less than two weeks. read more

the nail tech named LV did great on my nails and gave me the best pedicure i've ever had. did great eyebrows too and she listened when i asked for them to be very natural and not too thin. only thing is ask for a price breakdown!! read more

Bella Nails - nails by LV - Nail Salons Near Me - Wilmington, Delaware

I was there today with my best friend for 2 spa pedicures the price I was told was $43 per person Everything was pleasant enough up until one of my toes were burning turns out the nail tech rubbed my skin raw!!!! 2 I go to pay for the services and I was then charged 58 dollars and my friend was charged 68 dollars the total came to 116 They do not honor their pricing at all we both got the EXACT same pedicure!!! That was my first and LAST experience with this business!!!! read more

I love these girls. Great service and always pleasant and will continue to go there to have nails done

They never answer the phone to even try to book an appointment. Don't care how good they are, customer service sucks.

Great service, clean attentive personnel. Girls are very welcoming thats why im on my 11th year as a customer.

Like another reviewer, I'm in the pedicure chair as I type. I've been sitting here getting a spa pedicure for 45 minutes and my nail tech hasn't even started painting my toes yet. Amazing massage, mud wrap, scrub, etc. I'm trying not to drool haha. This is my first time to this salon and I'm thrilled with the fact that she's not rushing at all, allowing me to thoroughly enjoy my pedicure! $45 for spa pedicure with French tips. I'll definitely be back! read more

Honestly I don't know where to begin. First my appointment was at 1:30 I didn't get worked on until 1:55 . I went in for a refill on my acrylic set and the First Lady to approach me said she didn't know how to do refills ... is she even certified to work there? Then I finally got worked on I waited 25 minutes for ONE lady to get a manicure done while my refills took under 15 minutes she asked if I wanted them shorter which I did but this dumbass really just fucked all my nails up!! I came in with coffin nails and left with demented uneven nails!!! I asked her to fix it twice but all she wanted to do was get on her phone sit on the massage chair and talk on the phone ... I got no hand massage which should be required of all places. Ultimately I left dissatisfied no one cared enough to ask what was wrong besides a nice older lady who was getting her nails done. Place is a fucking joke NEVER COMING HERE AGAIN!!! Glad I didn't leave the Bitch a tip either because she was fucking terrible read more

Super disappointed! I expected quality for the price. Went in for gel manicure, full set- did not push cuticles back, nails look to be grown out and in need of a refill and I just visited the salon yesterday. The acrylic is super thick, leaving the nails looking "chunky" ... Will not return. read more

I am actually sitting in the chair getting a spa pedicure as I type this review! This place is excellent. And by the steady stream of clients, it's also no secret. They really take their time and are thorough with every detail. The spa pedicure includes a massage with a good smelling scrub (the massage was at least 5 minutes for each leg) and then a cooling mask wrapped in hot towels. My legs are in heaven and my toes look perfect. read more

Went to this salon 3 times and twice Michele did my nails. The first time that she did my nails, she criticized the way that my nails were done and asked me what salon did them previously. She did a fairly good job of my refill. The last time I visited, I had selected a color to have Dip Powder done. The color that I had selected was clear which I could not tell from the sample. I asked Michele if it would get darker, she said no. She said she could finish with a darker color. I asked if she could do French Manicure instead and she said she wasn't sure. i told her then not to do it but just to add a darker color. She then said she would try to do the French Manicure. Almost immediately she had a problem applying the white tips and kept re-dipping my tips. At that point it because very thick and she tried to sand them down but they became very uneven. She said that they didn't come right and wanted me to be happy with them. Because the lighting is so dim in the salon, I could not tell how bad they looked. I told her they looked ok. When I left and saw them in the natural light, I then noticed how bad and uneven they were. It looked as if an amateur had done them. I went back the next day to see her but she was not there. I was told to make an appointment and that Michele would fix them at no charge I went on my scheduled appointment and Michele was rude and asked me what I wanted. I explained that I was not happy and that I wanted her to do them over again in a solid color instead and she refused and walked away from me. I told her that she had lost a customer. She just turned her back and continued walking to the back of the salon. I will never go back to this salon. I have never been treated so rudely. I do not know how they maintain a business when they treat customers in this manner. Michele is very rude and is very incompetent. Joanne A. Wilmington, DE read more