Wasn't a bad environment, coo setting the pot pie soup was the best thing I tried that day it was flavorful and awsome ... calamari could use a bit more season and crunch but goes perfect with the peppers ... flavorwise read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

While they were only half full we were told it would be a 30 minute wait. So we decided to sit at the bar. The bartender was run ragged. The manager finally stepped in to help out. The drinks were good. Took forever to get our food. Chicken park without pasta??? Salads were smothered in dressing My chicken dish was breaded when a grilled would have been preferred. Just one up from frozen fillet from Dyson. The sauce was salty and again no pasta. The side broccoli was cold. Come for drinks. But not for a good Italian meal. read more

Drinks arrived after appetizers Entrees arrived before salads Entrees went back and sat under a warming light Beef Milano which is three separate medallions came out with two pieces so rare they were cold inside. The third piece was well done. So on average maybe medium rare. ... read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

My husband and I made a reservation for 6:15 PM in the middle of the week for a nice meal on wedding anniversary. The person greeting us seemed flustered, but seated us right away in a small booth. We sat for over 30 minutes without anyone coming to our table to even serve us water. People around us were greeted warmly, got their food,etc., tables were calmly cleared and set by wait staff while we waited. Although the staff didn't seem that busy, we could not get the attention of anyone. It was if we were invisible to them. So we left, feeling pretty neglected. Then we went to Andria's Steakhouse where, even without a reservation, we were served a delicious meal right away (and treated well by our waitress). We even received a heart shaped cake to take home. read more

Always have enjoyed Bella Milanos in Edwardsville and even Springfield. We have visited for dinner and lunch since the pandemic. Haven't has to wait for tables either time. Lucky us. Servers at this location aren't as personable as Edwardsville but the food is the same delicious food. read more

We've been here many times, but just had their pizzas for the first time and... WOW! They are just as good as any specialty "artisan pizza" place. read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

Amazing service, delicious food, generous portions! The perfect place to celebrate my birthday! The salad and chicken Milano are DELISH

Wow! The food was fabulous. Service second to none with the most jubilant server I've ever had. Ambiance is very relaxing. Fantastic. Will be back again thank you. read more

Bella Milano - Mahi-Peppered Dijon Mahi Mahi, steamed broccoli - Italian Near Me - O'Fallon, Illinois

Plus two stars for the friendly and efficient servers. Minus three stars for the terrible food. Spaghetti with red sauce was an overcooked mess mixed with and topped by canned, cold, flavorless sauce. Spinach artichoke dip is made with Provel (our server told us that Provel us used) and congeals immediately after hitting the table. The flatbread with it was good. Chicken mudega was swimming in a lake of boring sauce and was nothing more than a basic fried chicken breast topped with a couple of mushrooms and a piece of cheese. $29. Salad was standard and edible. Again, good casual service but that food was barely edible. read more

So I've been coming here off & on for years. I'm not sure what happened to this place, but today was an epic fail! I decided to meet my daughter there for lunch today. When I got there she had been sitting there for about 20 minutes. No water and no service by any of the wait staff. It was fairly busy, but no crazy. Appeared to have plenty of wait staff. We continued to wait another 8 minutes or so. Still nothing. I l had to flag someone down for a drink menu. Continued to wait, still nothing. Was not acknowledged by any of the wait staff. So my daughter & I left! The hostess saw us leave & didn't even say a word. Worst experience in a restaurant ever! I won't be returning ever! Honestly your better off at Olive Garden! read more

Decent service for this local spot but would not really call this Italian. They will but have to say when eating here I avoid any pasta and or sauce. Good Appatizers, ok steak and sides. Full bar service but like I said the Italian food is poor. read more

Wonderful wait staff. Amazing food Always clean and inviting. Our waiter on Nov. 24th, 2023 was amazing he was so friendly and my grandchildren loved him. He went above and beyond we had 11 people. read more

My family and I attended here for a birthday celebration in early October '24. The only word I can use to describe the experience is pathetic! The service was awful, and just when we thought it couldn't get any worse, the food came out. Then, when we communicated with our waitress and the manager about how unsatisfied we were, they were everything but nice. So, if you think you want to eat here just ask yourself do I want rude service or nasty food? Cause when eating at Bella Milano's you're getting both! read more

It's not really my style to overly denigrate restaurants. What I will say is that I did not enjoy my visit to Bella Milano. There are many many restaurants less than a mile away, choose one of them. And if for some reason you do find yourself here, don't order meatballs, and bring your patience. read more

Server: Karen Was seated right away on a busy Friday night at 7 p.m. and received glasses of water almost immediately after we sat down. Order: Calamari Fritti $10 Stuffed Must Bella Mediterraneo: mushrooms, artichoke hearts, minced garlic, mozzarella and feta cheese, basil pesto $10 4-Cheese Garden Veggie: sliced tomatoes, zucchini, mushrooms, red onion, garlic olive oil $10 Pasta Three Way: spaghetti, ravioli, and penne baked in house made meat sauce with provel cheese and a meatball $14 On another visit, I threw my baby shower here in a separate party room. The manager was so helpful and answered all my questions and everything was perfect. And the tiramisu is AWESOME! You gotta try it! read more

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Having been to this place 3 or 4 times over the last few years I feel qualified to write a review of it. I don't like leaving less than positive reviews, but this place doesn't impress and never has. I sat at the bar, not feeling the least welcome and rather intrusive. I always get Chicken Parmesan where I go; My two chicken filet were both luke warm at best, the dish on the menu for $29. The side of "spaghetti" was more of a baby's dish and probably didn't taste as good. House Cabernet not noteworthy and over priced. What really put me off was the house side salad I ordered in advance of my dinner. Clearly this was a bulk and leftover salad as the greens and iceberg were well saturated and soggy with dressing. I'm sad that this is the second best Italian place in the area. The best Italian place is in Fairview heights, has a drive through and is a fraction of the price. read more

Stopped in when passing through the area on the way to Minnesota. The grouper and asparagus was fabulous. I loved the sauce. My husband ordered a steak and he loved it as well. Service was great. read more

I ordered Tortellini through Doordash, the pasta came cold( we can blame the driver for that) but my more important complaint was that it tasted like I bit into a garlic clove. And in fact I did. I was chewing and bit into something harder than the noodle im eating and I look at its a piece of garlic the size of the top of my finger. Now I like garlic but thats ridiculous, whoever is prepping/cutting for dinner service needs to learn to cut smaller!! ALL I TASTE WHEN IM EATING THIS IS GARLIC! read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

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The staff was so incredible that what started out as a business dinner quickly felt like a family union thanks to the incredible team at Bella' Milano. As a newbie to St. Louis, Brittney, Pepper and the rest of the Bella Milano team guided us through the menu, served a fantastic Italian Margarita and cheered us on as my colleague and I tried our first baked ravioli, one of the restaurants many menu staples. The atmosphere and staff was so incredibly hospitable and helpful it made me feel like I'd found a new home 1000 miles away from home. I'd recommend this place to anyone. Incredible people, great food, and one the friendliest environments you could ask for with a fantastic staff. Thanks for an unforgettable evening filled with great food and friendly people. -Bowerbags read more

Wow - this may take the cake as the worst Italian food *ever* experienced. Bella Milano makes Olive Garden look like a 3 star Michelin restaurant. Quite simply stated, it is TV-dinner quality food at best, reheated with obviously canned sauces. Add the insult of the $60 check and you have a really, really bad Yelp review in the making! I don't know where to begin to describe the lack of taste, flavor, and quality. I ordered toasted ravioli as an appetizer and chicken Parmesan as a main course, with a side of spaghetti & marinara. The ravioli were burnt and dried out - like they'd been sitting under a heating lamp for hours. There also wasn't much meat filling so you basically were eating fried dough. We got a plate of 4 and only bothered to eat 2. But the chicken parm was an entirely new level of awful. First warning was how fast the dish came out - you need to bake a good chicken parm for at least 15-20 minutes but this came out literally within 5. The sauce was laughable - ketchup consistency and a mass of melted provel cheese over an extremely dry chicken breast. When I say the sauce was like ketchup, I'm being extremely serious - it was a liquidy sauce without texture or flavor. I really think it was store bought marinara, or sauce from a bulk can or container. The chicken breast was obviously not cooked by baking it - it was clearly a pre-cooked chicken breast which just was flash-heated at the order. I have never tasted anything so bland and flavorless. And it was dry as the sole of a shoe. The only good thing about the meal (other than my can of Guinness - because how can you mess that up??) was that our waiter was a super nice guy and very attentive. So he deserved a "thank you" for making a terrible dining experience into something a little more bearable. For the love of god people - if you want Italian food and don't want to hoof it over to The Hill or even South St. Louis County, go to the Olive Garden or Sbarrro or anywhere else but here. You have to be intentionally this bad in order to be at the level of Bella Milano. read more

We did have a little wait but the food and service were exceptional. Very clean and inviting.

First time eating here and will most likely not come back. I really wish I didn't have to leave a review like this... but here goes. I'd rather drive out to The Hill even though it's a bit of a hike. The server did not know the menu (could have been one of those frazzled nights for her... I hope her night got better). But the other two offenses I cannot look past. 1. Food was not good. We started off with the fried zucchini appetizer. It was so greasy. The bottom of our plate was nothing but oil. It tasted ok but visually just not something I'd want to order again. Hubby had the Marinated Pork Tenderloin with mushroom risotto. The hubby said it was pretty good and if we HAD to come back he would order it again. I tried the Pasta Pesce (seafood pasta). The scallops were overcooked and not fresh. It was dense and gummy. The shrimp was ok but border line overcooked. Fresh seafood pasta should not smell fishy! 2. We waited close to 25 minutes before our food came out. I know this is not the server's fault. But the timing and steps of service could definitely use a bit of tweaking so the dining experience can be a 5 star. read more

Bella Milano - Pasta Pesce (seafood pasta). - Italian Near Me - O'Fallon, Illinois

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We were told our table would be ready in 10 minutes so we had a drink at the bar. 30 minutes passed, so we asked if our table was ready and were told we had to wait 20 minutes. The hostess didn't remember us or have our name . The bartender got the manager, and we were seated. She stated it was a miscommunication? My friend enjoyed his lasagna, but my dish was very runny, and the shrimp were so tough it was awful to eat. We were rushed at every stop by the waitress. The place was only half full. I'm not going back!!! read more

Had lunch there today. Ordered the Cajun Gouda chicken. It just might be the BEST thing I have ever eaten. I can't wait to go back! Try it, I promise you will not be disappointed. read more

Rude employees, incompetent hostess , bartender didn't know how to make a Manhattan.

I was hopping to be able to rate this place higher, unfortunately this is not the case. If it wasn't for the lovely lady that was my bartender they would get one star. I have ordered a stuffed mushrooms appetizer that was a plate of mushrooms in a runny greasy cheese sauce. I have sent the dish back because I couldn't even imagine eating that. Then I have opted for grilled salmon and spinach. The salmon was not fresh, extremely salty and overcooked, the spinach was OK. I was happy with the two martinis I had since I walked across from the hotel. Great job with the drinks bartender. If you want to go for drinks this place is great, food I would not recommend it even appetizers. read more

Bella Milano - Great Hendricks martinis - Italian Near Me - O'Fallon, Illinois

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First off. The place is super nice. It has a great atmosphere. Staff are well dressed and professional looking. The bread and fresh oil is like other Italian restaurants. The food I felt could have been better especially for what they have in gluten free options. They mixed up our dished but were fast to fix and make it right. I was expecting fresh pasta fresh ingredients but it didn't taste that way. It was still good but lacked compared to the same upper scale restaurants. This place does have stellar service though. read more

O'fallon location. My wife and I went there last night. The first thing I noticed were servers eating at the bar. Waited for the hostess to seat us behind a group of rude people. Once the hostess returned, from doing who knows what, guided us to our seats across a dirty floor and sat us at a table where we felt like we were in a fish bowl. We have dined at the Edwardsville location and we were in the area of this location so decided to go here. Because the food was great as well as the atmosphere. We didn't even order drinks and left, if we wanted to enjoy a rare date night out at a run down Dennys we'd have gone there instead because atmosphere is identical. Honestly I would be very surprised if the same people own both. read more

Food choices and great and they have good service too! Their beverage choice has also been a nice surprise. Definitely recommend

The food was great but we were forgotten about. It took 20 minutes before our drink orders were taken. After they were made aware that our orders weren't taken, they served us right away. However, we received no apology, no straws, and we had to ask for refills. We did overall enjoy our experience, but we could have received better service. read more

I would've givena 3 based on the food quality but Customer service was great so a 4 it is. The dish I ordered (picture below) was really good. However I don't really see the hype for other dishes in the menu. They were alright but didn't live up to the hype. Still would recommend this place though. read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

Great atmosphere!! Chicken Milano was absolutely wonderful!! Pepper is a wonderful bartender - best Italian margarita ever!!! Britany and staff have a wonderful time and make it a memorable experience for everyone. I'll be back!! read more

Absolutely delicious. Had been stationed at Scott AFB for over six months and wanted to go. Finally was able to visit and haven't stopped going. The chicken Milano is where it's at. read more

This is the 3rd time I've been here and will definitely be the last. As anyone who lives in the Metro-East can tell you, this area LOVES to eat at restaurants. If a place has an empty parking lot, it is VERY telling. 1) We were seated quickly (very few people were eating here at the time). 2) Drink orders taken 3) Food orders taken (the entrees are almost $30 or more) 4) wait 5) wait 6) Drinks arrive 7) wait 8) wait 9) Food arrives 10) Peoples drinks have long been empty 11) Bread for the table finally arrives 12) Ask for drink refills 13) wait 14) wait 15) Refills finally arrive along with the check. Everyone commented on how EXPENSIVE this place is considering the middle of the road food quality, not to mention the tiny portions that had everyone hungry again less than an hour later. The menu descriptions of the food are VERY misleading. For a reference the portions of certain things were 1/2 of what you'd get at a place like Olive Garden and don't get me started on Olive Garden. It's sad to say but as far as Italian food in the area is concerned, the best bang for your buck is Fazolis. read more

The food was great but the server was rude and didn't get our order correct and when questioned she said it was our fault. I gave it three stars because aside from the waitress the evening was great read more

We went here for dinner. It was okay. Spinach artichoke dip was good. My husband had the steak modiga which wouldve been good if it was hot. I had the chicken which was good but not spectacular. Our waitress was outstanding. Overall it was a good enough but I wouldnt come back. I think the restaurant suffers from what Gordon ramsey calls l an identity crisis. Your prices and menu seem upscale and yet they have pizzeria table set up, ugly carpet. Then there was an employee cleaning the glass by our table with aerosol ammonia glass cleaner like who wants to smell all that when trying to have a romantic dinner. Drink was lovely. And it took forever to get the food ( not a deal breaker) but time management is not there read more

Bella Milano - Italian Near Me - O'Fallon, Illinois

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Ordered chicken stasilli, overcooked and lukewarm as was the broccoli, which there were 4 tiny crowns of. Got a house salad as a side, ordered it without dressing, asked waitress to bring some balsamic and oil and she said they didn't have balsamic vinegar...at an Italian restaurant??? Poor quality food, for sure. Won't ever go back. read more

Usually pretty good food here and service is average. Little pricey on drinks but isn't everyone these days.

This was our first visit. It was our anniversary lunch. We made an online reservation and the greeter had a record of it. At 11:30 a.m., they were already about half full with diners. Our server was Theo. He did a great job. Very attentive to our needs. Since it was Martini Monday, we had a vodka and a gin martini. They had a list of ten different kinds, but we stuck with the basics. They weren't light on the alcohol. Appetizer was a plateful of calamari. Freshly fried and came with two sauces and sliced banana peppers. Very tasty! Next was a dinner salad. My wife had the Caesar and I had the Side. Crispy greens. Next came the entrees. I had the Honey Glazed Salmon on a small bed of leaf spinach. Enjoyable in that you could actually taste the glazing. My wife had the Spaghetti Carbonara. Really good, too. Could easily taste the bacon. Had to take half of it home because it was a very generous portion We shared a brownie with salted caramel sauce-drizzled Tahitian vanilla ice cream. The brownie was not heated (they don't use microwave ovens), but excellent nonetheless! May not eat for a few days. Manager visited at the end of the meal and kindly gave us a coupon for a free pasta entree since it was our first visit. We'll be back. We also visited their enclosed patio before departing. It was windy and cold today, but the patio was well-heated. Quite surprising! read more

Worst experience ever at this restaurant. I will not go back. Restaurant was not busy yet my food took over a half hour to get. By the time I got my food, it was cold. The fire alarm went off and it was incredibly loud. I stood up to walk out the door but nobody was leaving. I heard another customer ask for the manager but she never came after waiting there for 5 minutes. I asked the host what the managers name is. He said her name is Jaime and she is the GM. As I was finally leaving I saw this GM be extremely rude to an employee and ignore a customer. I also saw the fire department show up but we never got an explanation. I originally felt bad for them but it progressively got worse throughout the evening so I had to leave a review. read more