Bed Bath & Beyond is definitely the perfect place for my functional home goods. Amazon is nice but for the items I'm going to have in my kitchen I really need to do a head-to-head comparison without ordering 10 things and having to return 9 of them. The staff is always immensely helpful and kind. I also love that Michael's is right next door. Parking is easy and there are so many shops in that area. read more

Bed Bath & Beyond - Kitchen & Bath Near Me - Austin, Texas

I like to call this place "Bed, Bath, and Betwixt". I guess the "Betwixt" stands for kitchen. No, my kitchen isn't betwixt my bathroom and my bedroom. Betwixt means "We couldn't find a word that began with a 'B' that means 'Kitchen'". Yes, that's right, Betwixt is my official kitchen gadget store. I can find everything Oxo here. Well, almost everything. They didn't have the Oxo Medium Cookie Scoop in stock. But, did you know that Oxo even makes a cake tester? For only $2.49. And all these years I've been making do with a toothpick. Such a hick. No, I didn't buy it. I've got too many toothpicks. But I did buy a meat thermometer. It's not Oxo, unfortunately. It's by Taylor. I plan on taking Lady Gaga's temperature with it later today. Her dress temperature, that is. read more

Here is what Bed Bath and Beyond has going on ... their store is organized well and they have options. Lots of options. They are also the go to it seems for wedding registries. I registered at a different Bed Bath and Beyond location for my wedding registry, but I chose to come here to spend all my gift cards and coupons after the wedding was over. This store was about like all the rest on the inside. I ended up purchasing a new set of high thread count sheets and some fancy pillows that were about $60 a piece. My husband likes fancy pillows. So as far options on pillows they have about 5 different brands of fancy pillows. Luckily my husband has a certain brand he likes so that is what I got. As far as other stuff in the store if you need a blender or food chopper you have about 20 different models to choose from. Options are good in most cases. The staff here was friendly. I am sure I will be back. I just sometimes forget about this location and usually go to the Sunset Valley location. read more

Bed Bath & Beyond - Bedding - Kitchen & Bath Near Me - Austin, Texas

EXTREMELY rude man working around noon on Thursday, May 10. No visible name tag but he was a white guy, probably early 40's but looked older, skinny, glasses, balding, ratty looking face. There was a very nice lady trying to do a difficult return for a difficult customer while manning the only open register, she called for backup at least 2 times that I heard and there was already a line when I got to the register. She was also answering the phone. Apparently Manager Rat Face was too busy pursuing his own interests to bother too come to the front and help customers, I don't know what he could have been doing as I has just walked the entire store and hadn't seen him anywhere and all the customers in the store - 7 of us - where in line by this time. 11 minutes and counting for me as the third in line. MRF finally appears from the back, saunters up to the front, wouldn't want to hustle, it's just customers waiting for him after all, gets to the counter and instead of HELPING any of the customers who have bothered to drive all the way to the store and are standing there with items ready to purchase, he PICKS UP THE PHONE and proceeds to talk to the person who had been placed on hold while ALL of the people in line stare at him flabbergasted. 1 minute and 45 seconds later he FINALLY calls the next customer in line. AbsoLUTely ridiculous. 3 or 4 of us in line were actively and loudly talking about his behavior and the HORRIBLE customer service, the lady in front of me actually called him out on it when he reached for the phone instead of opening a register saying "Are you going to bother to HELP anyone?" and he just rolled his eyes at her and proceeded to take the call. She was the first customer he finally started waiting on and she again called him out on his attitude, saying something like - the poor lady cashiering by herself was overwhelmed and that he had taken his sweet time getting to the front - and he replied that what he had been doing was none of her concern and that HE was ready to check her out or she could leave! He made a lot of already irritated customers very angry. I really hope he will be taken to task for the incident I have reported here. read more

I hate shopping, I'd rather go to the dentist. I bought all my Christmas presents online, I really hate shopping. In fact, I've never reviewed a store...because I don't shop often. But I've been putting off a trip to the store to get items for around the house. Which brings me to last night when I stumbled into this BBB, not to be confused with the other BBB. Let's start with the negative and that's how overwhelming this place is, my brain can't handle it. It didn't take long for a lady named Stephanie to come up and ask if I needed help. She saw my list, she went over the list and helped me find everything that they carried that was on my list. Even finding something (that they didn't have in store) online and offering to ship it to my home for free AND 20% off. Easily the best customer service I've experienced in years. Kudos to Stephanie. read more

It was kinda odd there was no one in there, but it did make for a better shopping experience. I had 3 staff offer to help me, which I have to say is rare now a days. 4 stars for great service and the big selection. Yes... I did forget my 20% off coupon ..... Doh read more

I have to admit I go in here quite regularly... I can usually find what I need for kitchen appliances and linens. I found a great deal on 800 count thread king sheets for $99, which is a steal. I know there are other stores that may have more selection but BB&B is my go to because it is just so darn conveinent, right by my house and sometimes that is what sells. I could do without all that as see on tv crap peppered throughout the store. It's irritating and none of it works... but Cest la vie. read more

Customer service is great. If you can't find something they are more than willing to help you find it and they have price-matches other retailers! Hector is always pleasant and welcomes you into the store. He is friendly and provides great customer service. read more

While the staff is friendly and helpful, this store is consistently dirty, cluttered and shelves disorganized. I much prefer the store at Brodie Lane. read more

I was very disappointed and angry to buy a furniture item (some assembly required) that, once I opened the box at home, I saw immediately had obviously been returned to the store after the first buyer broke off a part while trying to put it together. I have purchased these same items before and could see right away that parts bags had been opened, screws and washers partially assembled, and that a hunk of broken wood was sticking out of a join. (The original buyer hadn't even been following the instructions and was assembling it in the wrong sequence.) Nobody at the store bothered about this, the box was simply resealed in a way that was not obvious to the shopper and put back on the shelf -- so the next person (me, in this case) would buy a defective item and then be forced to make a return trip to exchange it. I notified the store manager over the phone (at least, I hope it was genuinely a manager and not just the designated person used by some stores to fob off complaints) but I'm still stuck making a long and wasted trip back to the store to replace something that never should have been reshelved in the first place. You can bet I'm opening this next box AT THE STORE before I leave; and I'd suggest other shoppers do the same when they are buying DIY furniture at this store. read more

They have everything you need in this store and more. The store is well organized and great for wedding registries. My 1 star comes in with the lack of customer service. Please tell me how you have 3 women at the cash register and 1 barely helps me. They were just staring at me like I had a horn sticking out my forehead. No effort to help me and all. I was very disappointed in their customer service. I ended up finding what I needed at another location which they didn't even offer to call for me to hold that product. Please send your employees back to get some training!! read more

I used to love shopping at Bed, Bath and Beyond. But without using a coupon everything's kind of expensive so I love using my coupons. I brought two doggy beds over $65 total. I came in later with my receipt and coupons. They have this new policy (which they do not advertise) they only except coupons within 14 days. There was no signs posted anywhere. I was past the 14 days, And the manager Hector would not honor my coupons. They just lost a good customer! I will take my money and business to Home Goods etc. read more

I love everything that this store offers. They have a great selection of things. I really loved these certain curtains and they were sold out. I got help from a very nice lady and she ordered me the curtains I wanted. She had them shipped to my house, free shipping! Very great customer services. read more

The employee shoved my change $84.37 into my hand with the receipt on top, never even mentioning the amount, certainly not counting it back! I said, in the old days the cashiers were taught to count the change back, what you just did seems inappropriate to me, she glared at me, and said nothing! The manager at this store is very nice and helpful read more

Gotta love bed bath and beyond! They have everything here that you need to totally pamper yourself. This is one of my favorite stores to shop in when I'm needing something for the kitchen or bathroom. I don't know why they have so many bad reviews so I thought I'd help out because i really like bed bath and beyond read more

I wasn't even IN the store, but on a recent Sunday night, I needed a special baking pan for a memorial service. Found it ONLY on BB&B internet and was so lucky to get the knowledgeable and very experienced Kathy Slater when I called BB&B at Southpark Meadow to see if they had it in stock. She went WAAAY out of her way to do everything she could to ensure I'd get the purchase in time, calling in other staff members to see if there wasn't a quicker way, etc. and in the end she helped out a little with the shipping, too, a nice gesture. I had called a store that was closer to me but after a long wait, no one seemed to know any answers and I got a near-terminal dose of deafening hold music FURTHER: The order came a day earlier than promised. Thanks Kathy. read more