Do not come to this store expecting help unless you already know exactly what you need. I brought in a washing machine drain pan plug and needed help figuring out what size hole saw to use to cut an opening for the drain hose. The first employee I asked had no idea. I asked for someone who could help. I was told to go to the front desk for assistance. I waited in line, asked the cashier, and she also didn't know. I had to ask for additional assistance. She sent me to find another employee on aisle 2. Thankfully, that young man was the only bright spot in this experience. He took the time to measure the piece I brought in with calipers and helped me determine I needed a 1 1/4 inch hole saw for PVC. He was professional, patient, and genuinely tried to help. Meanwhile, the checkout situation was equally frustrating. The line grew to three times its original length. Another cashier was called up, customers moved to the shorter line, and then were told to go back to the original line until they were called over. There was no signage or clear direction, so every new customer repeatedly got in the wrong line. It was poorly set up and not customer friendly or logical. The store would benefit from more employees with subject matter expertise, stronger customer service training, and a more organized, customer friendly process for opening additional checkout lanes. I doubt I will return, which is unfortunate, because with better staffing and clearer systems this could have been a very different experience. The only saving grace was the one employee who sincerely tried to help. read more

Harbor Freight Tools - Wild Wild West of tool stores - Hardware Stores Near Me - Austin, Texas

my husband's go to weekend place always finds what he needs and doesn't need, and stuff for me too!

Tools and accessories, mostly from China, priced very low compared to big box stores. Some of it is really bad/unreliable, but lots of items are actually quite good. It's hit or miss. Check the reviews on their website for the products. To their credit, they don't censor the bad reviews for the bad products, so you can get a good feel for what's good and what's not from the reviews. For power tools or anything expensive, buy the extended warranty, it's worth it. Price of the tool PLUS extended warranty is often cheaper than a brand-name tool alone at a big box store. Get the Harbor Freight credit card and get 10% off your first purchase (which I used for a $600 jackhammer), and 5% savings in the form of rewards points on all future purchases. Prices are already low, but at least a couple times a year they have big sales, with many prices super-discounted. Get on their mailing list to get notified of the sales. Example, for an 18" magnetic tool bar: $18 Home Depot $5 Harbor Freight, regular price $1.96 Harbor Freight, sale price Get an "account" by giving your phone number. Then if you give it when you check out, you can return items without a receipt. No downside I can see, and you can easily opt out of SMS marketing messages. read more

The only place I could find a left hand drill bit set is here at Harbor Freight. And since I'm working on rebuilding my edelbrock carburetor, I might as well pick up another magnetic holder. I needed the left hand drill bit to remove the jet stuck into the carb base. You can never have enough tools or parts holder. read more

Harbor Freight Tools - Warrior High speed steel left handed drill bit set & 4" magnetic parts holder - Hardware Stores Near Me - Austin, Texas

This is a smaller location but there are still all the great tools and items you'd come to expect from a Harbor Freight store. At first, the line was long when we came in but by the time we were ready, there were no lines so it was a quick way out. It's in a large parking lot so no issues parking here. read more

Went inside store to Return a "Brand New" item with receipt and was immediately questioned by "Manny" asking what's wrong with item. I barely walked in store and not even greeted instead, with attitude was questioned what was wrong with item. I answered it was to low and didn't work for me. Manny then said rudely "hey man we don't return accept used things" I explained that it was not used because it wasn't high enough. He argues with me and said it looks used and points to the tires ( they were dusty due to garage floor) I said I rolled it to boat and it was too low. Manny then said I didn't have to take this if I don't want to, read #8. I'm not arguing what the policy was. I'm upset because he was rude and obnoxious. Clearly has a Napoleon complex and I guess it makes it feel good to try and bully customers. I've never encountered this type of behavior from Harbor freight tools before. I will never come back to the store nor will I purchase anything from other Harbor freight. This was Harbor freight on South Lamar store number 60. read more

Don't shop here...ever...these people are assholes and very rude. Tried to return an item and they made me jump through hoops I had the receipt and i paid cash, but still they made it very difficult. YOU HAVE BEEN WARNED!!! HARBOR FREIGHT SUCKS!!!! LOCATON IS PARMER LANE AND MOPAC. read more

Bought a couple rechargeable batteries for my drills for less than 35 dollars, the cost of replacement batteries were why I bought the Chicago Electric 18V drills. read more

Harbor Freight Tools - Hardware Stores Near Me - Austin, Texas

OK, you're the uglier duckling of the two Austin Harbor Freight's, but you keep it real by having what I need in stock when I need it. Thanks for keeping up with the inventory and knowing what we need even before we do. Oh, and the young lady at the front register rocks. Don't assume she doesn't know her tools. While waiting to check out, I couldn't believe my ears when she told one of the other male staffers "That compressor doesn't come with anything. No oil, no hoses, no quick connects, no nothing. Just the compressor.". He still opened the box to be certain, and sure enough, she nailed it. That's way cool. read more

Stopped here for mechanic hand tools. Thanks to Nathan and Treva for making my shopping here a positive experience.

If you know what you're getting into, harbor freight is awesome. I don't like spending a ton of money on tools that don't necessarily have to be high quality. Other stuff, like impact drivers and saws are worth spending the money. Know what you're looking for, find it, pay the lowest possible price for it. Harbor Freight isn't a one-stop hardware store. It's a great place to get cheap tools. read more

In general, Home Depot and Lowes frustrate me. They seem clinical and geared towards contractors more than the average, drill-clumsy home owner (aka, myself), and I still resent that HD staffer that tried to sell me a steam vaccum when I asked for a shop vac. The two are totally different, and if I know that, everyone working at HD should, too. Harbor Freight could easily take the place of the above big box home improvement stores. Not only do they have a massive selection, there are also great sales on tools. I got a grommet tool kit for $3.99 - more than 50% off the regular price. While one can still run into the issues of "where do I find item X," staff here seems to be acutely aware of most items' locations. While there is a whole aisle devoted to fasteners, where some grommets lived, I asked a staff member where more might be. First he barked, "Speak up!" Then he took my elbow, led me to an aisle, pointed, told me to look up when I got to the end of the shelf, and gently propelled me with the slightest push down the right aisle. Kind of bossy, but effective! Fun items like solar walkway lights, bingo kits, and amusing signs for the home (TRAINED ATTACK DOG signs only make me giggle - ROTWEILER CROSSING are straight-up funny) are here, too. But most of the merchandise here are useful tools. read more

I've been a customer of this store for years and just recently I bought a 3 ton Jack but no replacement plan but here is the kicker it was a faulty Jack that almost killed me while I was under a car. My son saw the hydraulic fluid leak and dragged me out by my boots and saved my life. I explained to the store manager in Bastrop TX what had happen to me and that I just wanted a replacement Jack ,he proceeded to be uncaring,rude and not understanding. I see now that Harbor Freight cares about it merchandise more than its loyal customers. This is the second Jack to break on me...A 1ton and 3 ton.... Wish they'd understand a dead custo.er ca t spend money but a happy one will gladly if treated with respect.... read more

This is my go to store for all my usual tools. The ppl who work in the store are great. But lately the safety of this location has gone to nothing. Ppl standing in line breathing down your neck, there is plenty of space to stand 6 ft apart but careless customers who dont seem to take covid seriously love this location. And management is not enforcing the safety rules. Sadly im not going to use this store anymore until i know safety is there first priority. Still, I still say a shoutout and good job to the employees as these guys do a great job. read more

Every time, every thing you could possibly need to do just about anything in and around the house so go expect to stand in line for a while but if you need hardware ware it's a good place. read more

Say you want to use a rotary tool for some unlicensed dentistry or a generic sawzall to loosen up some dirt, this is the place. At $26, the sawzall was a bargain. It's about 1/3 the price of the cheapest one at the Depot so I don't feel guilty about digging with it or blasting bedrock with it. In fact, I love it so much, I was thinking about walking the streets with it slung over my shoulder and asking housewives if they needed any sawing done. Some of their other tools like the ratchet I bought their are useless though so buyer beware. read more

Harbor Freight is a great place to buy cheapo tools. You're not going to get the best quality tools in the world (or even China), but you're going to pay a fraction of what you'd pay elsewhere. With some research and experience, you can learn what tools you can lowball and which ones it's necessary to pony up on. You need to be an educated consumer to shop here, as there is very little help available in the store, and a pretty poor return policy that will likely not be worth your time and energy. They send out coupons with deals, and you can pick up a paper in the store as well. They also have markdowns in the store that are good, but not quite as good as the coupons in the store paper, which aren't quite as good as the ones they mail out in their circular or that you can access online. There is legitimately a lot to complain about in terms of the overall experience with HF. Some quality issues, store experience, out of stock items, service, and return policy. This is a 2-star joint that's price adjusted to 4 stars because it is that stinking cheap. I recommend it as a place to pick up tools proactively that you'll need for future projects, and stuff that is just handy to have, because it can save you big bucks in the long run. Plus it just freaking rocks to have tools because it makes you a total badass. read more

Saks-Dillard's Home Depot- Harbor Freight You can pretty much get anything you could imagine in this little store. It is packed to the gills with everything from wall safes to swivel head sockets. Everything is made in India or China but it is priced accordingly. If you need a tool you know you are gonna only use once, this is your spot. They don't really have the selection of power tools that the other big box home improvement stores do and I most certainly wouldn't skimp on those and buy them here, but they have a great return policy and if something blows up your skirt, give it a shot. Their bits and sockets fit, they are close, cheap and always have something new in their inventory. Kinda like a girl I used to date. Give them a shot if you want to save money and get decent quality items. read more

i love how affordable everything is. but they refused to sell me a display item even tho it was the only one in stock. strange rule - they lost out on a sale. read more

Like other reviewers have said, this is a great place to get something for a cheap repair, or things that can't break down. In other words come here for sanding wheels, welding rods, leather gloves, simple tools like hammers and vice grips, etc etc. Don't give this place a bad review because you spent $10 on a sander and got a $10 sander. This place is awesome, hands down the best deals in town, if you shop smart. read more

Harbor Freight Tools is special. Everything there looks like it fell of boat and onto the shelves, which one would expect from a name like "Harbor Freight." Needless to say, there is no such thing as brand-name tools here, and that's exactly what makes it great. Everything is dirt cheap, and their weekly ads can be a gold mine for the tool enthusiast who is not concerned with long-term durability. There are two kinds of tools I buy from Harbor Freight. Tools I only need to use once, and tools that are impossible to screw up. For instance, I bought a crow bar from these people. You can't screw up a crow bar, so consequently theirs works great and is useful for breaking things. Air compressor fittings, Teflon tape, cheap gloves, or an oil drain pan are all fair game. They have cheap electronic safes that are good enough for keeping you from losing your checkbook, but they probably are not going to be used by any banks as their primary vault in the near future. I would not, though, buy a table saw from them as such a device is worthy of investment since you usually keep them for a while. Also, just FYI, their electronic safes are easily opened with a crowbar in the event of battery failure (and you subsequently forgetting where you put the override key) when you need to write a check. read more

Been here a handful of times, every time takes 10-15 minutes to check out. Takes even longer trying to get any assistance finding something. Some of the stuff I have gotten it home and it is broken. Always check everything you buy before hand! Be sure before going to get a coupon online for ~20% off one item. Can almost always find them. read more

I appreciate the location, selection, and availability of items that this Harbor Freight has to offer. I was looking for an aluminum can crusher (believe it or not, I called all over and nobody had any in stock) and after several attempts, I finally found a nice one here in stock, for just about 5 bucks. I like the tools they have, at least they get the job done, and the prices on zip ties in bulk are very low, and their weekly advertised specials are a nice incentive, too. I feel like this is a nice, basic tool store with several items that are worth getting, and if you take care of what you buy, you can get some good years out of the tools, even though they are not the highest quality. Most people going here know this anyway. read more

They had some nice specials. However, they are not an average person hardware store. Their service is hit or miss. If they do not have something you ask for, then they do not have a good response. The check out process is too long. They ask more questions than anything else. read more

One of my friends made me take him here. He said he needed to buy some stuff, but that he couldn't remember what he wanted to buy. I don't know if he ever found what he was looking for. It's called "Harbor Freight Tools" but I'm not entirely confident that it's a tool store. They seemed to have a bunch of random stuff scattered among the hardware. They even had book safes! I managed to walk out with a 3-pack of garden gnomes for less than $10! I don't even have a garden, or a lawn! read more

Poor customer service. I had a return I needed to make but did not have the receipt. Unfortunately they had no way to look up my purchase, which I understand. But they wouldn't even give me a store credit on a store branded item I bought. Please update your inventory/ purchasing systems. It is 2019, and I never have problems like this at retailers like Target, Bed Bath and Beyond, etc. read more

The staff is friendly and for the price the hand tools are good quality. Looks like they are improving on the old Chicago electric stuff. The Bauer tools looked comparable to some Home Depot stuff. read more

It is hard to think that there is a hardware store that I dislike more than the HoDe and Lowe's, but there is. Harbor Freight seems like they might have more hardware since they don't have lumber and all the home decorating stuff that HoDe and Lowe's have. But still, the stock is disappointing. I went to find a drill bit so I can finish a project at the house. The one I had was just a little short. I figured it may be a longer shot, but there might be a drill bit that was just a little longer, if I went to a more dedicated hardware store (which was also convenient to the fabric store). When I went in, it was crazy-busy, and I was the only woman who'd been there since probably the last time I went there. I was doing perfectly fine on my own looking for the bit, when a staff member came over to ask if I needed help. This is the single most annoying thing ever: I can finagle around and try to find stuff on my own, I don't need another "expert" to come over who actually can't help me, and just makes everything worse. He immediately said, "We don't have anything like that that's longer." Thanks. Real helpful. The he said, "Maybe over here." Nope, he took me to an empty rack. Then I asked is there anything else that may work--even something a little off-label. He said no. And I said, "You're really going to make me go to Home Depot? Really?" And he said "Sorry" and walked off. The second most annoying thing: people saying sorry when there are not sorry at all. I left, off to hit up the HoDe. read more

It's cheap, and I'm not. Well, not in that girl-who-likes-to-be-leered-at way. If I knew I wanted a random welding tool or something, knew exactly what it was called and where it'd be in the store, I might come back. Mostly just to show those jerks I'm not as dumb as they presumed I was. I walked in and got yelled at instantly. "Watch it, we're closing in 10 minutes!" Followed by "But we could stay open forever for the right price!" Seriously guys, do I have "sleaze bag" written across my chest? I charged down the aisle looking for the light socket adapter I needed. Then the next aisle. Then the next. And the next. That's pretty much all there is to Harbor Freight. It's a mish-mash, but it's got some really interesting gadgets for heavy-duty work. And the prices aren't bad (for the things I recognized -- my dad's a contractor, so I'm fairly familiar with tools). So I was charging out, when I noticed someone staring at me. Rather than presume the worst, I presumed it was because he thought I might need help. "Do you have an adapter I can screw into a light socket so it's turned on by a chain?" He was snide and clueless (as in he couldn't understand what I was asking for and didn't want to admit it). He yelled at a guy halfway across the store to come help me. The guy came up and listened to my description. "What do you think we are? We don't carry stuff like that. Go to Home Depot or something." Thanks, I will. Honestly, I don't care that they don't carry little home repair gadgets. That's clearly not their niche. But I am not a brainless piece of meat, and I don't expect to be treated that way. Like I said, they carry things that might be hard to find elsewhere, thus the two stars. But I don't frequent establishments that require me to have a male guardian or a tool belt (which I do have at home, thank you very much) to be taken seriously. I've been to enough similar joints to know that it's not the industry-wide epidemic of sexism it once was, and these guys need to wake up to that. read more

If you like cheap crap tools this is the place. However don't expect good service. These clowns have no idea what they are talking about.

I understand that this is just cheap Chinese crap and if you know that and choose to buy that's fine. But the guys that work at this dump are complete idiots. Not only are they rude and hate their job, but are not even smart enough to figure out how to load a car. I bought a three piece tool box and it took the guy 15 minutes just to find it. This is the tall guy with the Islamist beard. He could not figure out how these pieces would fit into the SUV. I did not want to be rude but after waiting for a quarter of an hour for him to bring it to the front I had had it win this stooge. He tried three times but obviously this guy had failed geometry class. I hope you have to work at this job that you hate the rest of your miserable life you pinhead. read more

Our cashier Sam was great! Their staff seems very knowledgeable and willing to lend a hand.

I love wandering the aisles finding all sorts of little tools I'd never think about using until I saw one. I like finding things like an air compressor that plugs into my cigarette lighter and inflates my tires when they're getting low. Chisels... screw drivers... dremel accessories... This is sort of a Five and Dime of tool places. I even bought me a dolly for moving stuff here. read more

Cheap, crappy tools. Brand new multi-meter broke one hour out of the package. They would not return, or even replace unless I had my receipt. It was a gift, so out of luck at this place. This isn't the first poor quality item I have gotten from Harbor Freight, but it will be the last! 2 stars is generous. read more

So honestly I have been ordering things from them online for a long while now. It isn't the highest quality stuff, but the price is certainly right. The store was very clean and signage was a big help. They did also even carry the small things I order by the sack full come xmas time, like the 99cent LED light key chains, and 5 dollar LED flash lights. Gotta love being able to pick them up local instead of waiting on a shipment. Had alot of things I wouldn't expect them to have as well. Kind of fun looking through isles and finding random things. From over sized dolly wheels, to heavy duty tricycles lol Will def come here for random things I need that don't have to be top of the line tool wise. read more

Great customer service! They didn't had what I was looking for but they had someone get it from the warehouse and then gave me a 20% of coupon for waiting. Great prices too read more

This place has everything tool wise that you can think of for the average Joe. I've bought all kinds of tools including wrenches, drills, grinders, etc for a fraction of the cost of other stores such as home depot or lowes. If you are like me and use a given tool less than a few times a month or so then this might be the place you should be shopping. I have actually never had any quality/breakage issues with anything that I've bought here and if you are on the mailing list they send out a 20% off coupon via email about once a month for even bigger discounts. read more

These people have some really cheap tools. I would stay away from power tools but for wrenches and sockets this place is hard to beat

Bought a stud finder and returned it because it didn't work. Exchanged it for another one and tested the new one out at the store to save from possibly another trip back. The newer Stud Finder still didn't work. Went to get a higher priced one and that didn't work. As I am going back to get another the manager walked up and grabbed one from my hand and asked what I was doing. He said your opening them all up. Yep he was right and thank goodness I did other wise I would have been on my 3rd trip. Acting like he would prove me wrong I proved him wrong. They wouldn't work for him either. In fact I grabbed it back from him after he felt he could grab it out of my hand. I am never going back. Not because of a bad Stud Finder but because of his unprofessionalism. PS as I was there I noticed a lot of others cane back in to exchange or replace items. read more

Just purchased an air compressor I saw at "Wally World" for $1399.00 form Harbor Freight for $549.00. Wow an $800.00 savings.