These are untrustworthy people.} I paid the asking price for a car plus a $400 "dealer fee" and…read morereceived a firm promise from AJ that it would be detailed before pickup four days later.} When I arrived to pick up the car, it had not even been washed. Omar, the owner, was dealing with two other customers, and another customer was waiting for Adian for paperwork, so I said I'd be back. I suspect Carmart is perpetually understaffed.} When I returned and pointed out the dirty windows, filthy climate controls, fingerprints on the woodwork, roughness in the paint, and more, Omar offered to wipe the controls. When I declined and again requested the promised detail, he began cursing, insisting the car did not need detailing even though his brother AJ had promised it.} Omar's next move was to start calling the police before even asking me to leave.} Listening to him, I knew the obscene speech was well practiced and that he had treated many like this before. Look carefully at the dates on the reviews. These are bad folks.

They want over $21,000 for a Lexus that has nearly 80k miles AND frame damage/salvage title. Nope.read more

as far as buying a car and delivery it all went extremely smooth with no issues. however I changed…read morevehicles during the approval process on a vehicle with zero delivery fee but they still attempted to collect the delivery fee on the first car I chose. other than that everything was great, the associates were professional.

As bad a car buying experience as one could experience. To begin, my car did not become available…read moreuntil 4 months and 1 week after I preordered. Multiple calls and chats with customer service could provide no explanation for the delay. Frustrating. When the car was finally delivered I took the advice of online reviewers and had an independent inspection conducted. Keep in mind the car is 2 years old with barely 2000 miles on it. The inspection found that the A/C system was nonfunctional. A new evaporator and compressor were needed and the car is currently at the dealership having that addressed. They deemed the car undrivable so I couldn't even use the 7 day return policy. How Carvana's "150-pt inspection" missed that is beyond me. I suspect the company will be out of business soon but in the meantime avoid Carvana at all costs. Only wish I had had that foresight.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

PLEASE READ. This dealership sells exclusively broken vehicles that have been "repaired" by them…read more Their sales associate Moe admitted to me that they are not a certified auto mechanic shop so they ought to stop claiming to be one. Bought a 2018 Forester from this group and within one week it was leaking oil from the CAM shafts, the battery died, the replaced hood shifted about an inch and it was burning coolant severely. Subaru quoted me 4.5K because the issue was blown head gaskets and battery replacement. I took it back to Denver Motors and they told me they "fixed" the gaskets but could not provide receipts of parts or show any proof of work done. This is when Moe admitted to not being a certified auto shop. The problem persisted obviously and Moe and the owners refused to take my call or reimburse me for the battery that I had to pay for. The car was STILL UNDER their measly 1K mile warranty and they were refusing to help. I was promised a simple phone call about a dozen times and never received it. They were rude, condescending, snake-like and an overall terrible business to work with. Please be cautious when considering buying from this group. Eventually, I ended up giving the broken Subaru to Toyota because the cost to fix the vehicle was going to be so high.

When I first pulled up to this dealership I definitely had some questions, Alex the manager was so…read morefun to deal with and made my car buying experience enjoyable for once in the past 5 years. They have good honest workers and they are very honest about all their vehicles. Highly recommend these guys as we are in a time where used car sales are wild. They are fairly priced with top notch quality service and they are willing to do whatever it takes to make the customer happy.

Staff was quick, honest and kind! I really appreciated their service. My battery needed to be…read morereplaced and they got it done same day!

Staff is super friendly. It was a mostly good experience, the only thing I didn't like was how they…read moretried to push other 'recommendations' on me. I get that most shops do this, but I told them I knew about a few other things and when I picked up my car they had compiled a list of things in addition to those things that they recommended. Only I already had those things done recently, so it made me question what and how much they recommend. Likely will not go back because of how pressured I felt to get other things done that my car did not need.

About three weeks after purchasing the truck, and with only about 700 miles of driving, we…read moreexperienced a serious battery connection problem while towing our camper on Father's Day weekend. The issue caused significant damage and could have become a much larger safety concern. It was an incredibly frustrating experience, and while there may be differing opinions about whether something like this could have been identified during the Blue Certified inspection, I appreciate that Freeway Ford took the time to review everything carefully and hear our concerns. What really stood out to me was how Freeway Ford handled the situation. Even though they weren't required to do so, they agreed to cover half of the repair costs as a gesture of goodwill. That willingness to work with us and help reach a fair resolution says a lot about how they value their customers. I especially want to recognize Dustin, our sales manager. He has been fantastic from the day we purchased the truck through the resolution of this issue. He has been responsive, honest, accommodating, and consistently kept us informed throughout the entire process. It's clear he genuinely cares about his customers and wants to do the right thing. I also want to thank Joe, the service manager, for taking great care of us. He thoroughly inspected the truck, addressed our concerns, and made sure everything was corrected so we could leave feeling confident the issue had been resolved and wouldn't happen again. His professionalism and attention to detail were greatly appreciated. While no one hopes to experience an unexpected repair so soon after purchasing a vehicle, what matters most is how a dealership responds when something does happen. Dustin, Joe, and the entire team at Freeway Ford handled a difficult situation professionally and fairly, and for that, we're grateful. Thank you for standing behind your customers.

On March 31, 2026, Barbee's Freeway Ford of Denver sold me an $80K truck with no title and no…read moredisclosure of that fact. The VISOR VIN app declared that the truck had been for sale for a full 30 days when I purchased it, but I guess BFF never intended to title the truck in their name. On April 13th, when I attempted to register the truck in my state of Arizona, I was told I must have a paper title from BFF. I contacted salesman Shawn Tuggle, and his text response was simply that "...it takes time to get a title." That is not true when you legally own the vehicle you are selling, because you already hold the title. A BFF title clerk called, and she told me it could take weeks to get the title, and if my CO temp tags expired on May 29th, they could be extended. Later that day, Shawn texted that I would receive a call from "Joe the sales manager". Neither Joe nor any other BFF representative (other than the title clerk) ever called with explanation, update, or apology. CO Revised Statute 42-6-112 requires that a dealership deliver a title to the customer within 30 days. At 30 days, the title still wasn't delivered, and I filed a criminal report with the CO Department of Revenue. By May 14th, BFF still had not delivered a title and were in violation of the law, and my CO temporary tags were fast approaching the May 29th expiration. A criminal investigator with the CO DOR informed me that temporary tags cannot be extended for out-of-state sales, contrary to the lie that the BFF title clerk told. That would leave me with no legal vehicle to operate. Salesman Shawn Tuggle sold me the truck knowing that I was purchasing it from Arizona with the intent of immediately travelling the country full-time with a travel trailer, yet at no point did he or any other representative of BFF disclose that the truck had title issues and that these issues would become mine. As a result, the cross-try RV travel that I purchased the truck for would be foolish to commence. Escalating the situation didn't help. My emails to Director of Operations Brent Danner on April 14 and May 14 were ignored, as were May 14th emails to sales and financing managers Doug Lawrence, Ron Garretsen, and Joe Bejarano. Apparently, avoiding difficult topics gets one promoted at BFF. It was not until May 20th, fifty-two days post sale, that BFF delivered a title that should have been delivered at the time of sale. The stress and limitations that FF had caused were very real. I regret buying from Barbee's Freeway Ford of Denver, but I'm sure they have no regrets. They have the eighty thousand, four hundred six dollars and seventy cents that I paid in cash. Mr. Tuggle has his commission, and management was comfortable ignoring me and the hardship they caused. Why not, it takes time to get the title, right Shawn? The CO DOR informed me that BFF would be receiving a warning letter.

Warning warning warning do not buy from car time they will rip you off Mark Jorgensen is nothing…read moreshort of a rip off and a good example of a car fraud dealer. Selling nothing but faulty cars that immediately have mechanical issues. Bought a $28000 car and be in shop since the week I bought it and now my first payments due and still have no idea when I will be able to drive the vehicle again. I will never recommend anyone to this shady used car dealer of Northwest Arkansas.

iman and his dad are super nice, treated me like family the first day I've purchased a car. if you…read morehave any problems they will be on it, very stand up men. love car time.

Spent 7000 on a car. Should be reliable. Spent 4500 on repairs. This dealer will tell you that its…read morein good running conditions. No leaks. I had to change valve covers, ac compressor, battery keeps dying, many problems that THE MECHANIC THEY USE KNOWS ABOUT. AC works for a couple days because they recharged it knowing it will go out again. Putting a family in a car thats worthless and not safe and wont start half the time is a big issue. Been through scan dealers like this before. Thanks for nothing. There should be no trust given do this dealer.

Of the 20 cars that I've bought, this was by far the easiest transaction. I had an idea of what I…read morewanted and contacted Cheryl Mensch on a Wednesday. She located what I wanted that day and the next day, Thursday, she brought the vehicle to me for a test drive. I was sold on the vehicle and on Friday Cheryl delivered the vehicle to me at my home. From the time of my initial conversation with Cheryl on Wednesday afternoon, to delivery of the vehicle Friday at noon was less than 48 hours. It's hard to beat that for time or convenience. Got my vote. By the way, it was a Toyota Venza.