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    Denver Motors

    3.7 (3 reviews)

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    9 months ago

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    2 years ago

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    2 years ago

    Great place to buy a car. Mustafa was completely honest and showed everything I needed to know. Prices are amazing!!! Highly recommend!!

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    Barbee's Freeway Ford

    Barbee's Freeway Ford

    (315 reviews)

    Southeast

    About three weeks after purchasing the truck, and with only about 700 miles of driving, we…read moreexperienced a serious battery connection problem while towing our camper on Father's Day weekend. The issue caused significant damage and could have become a much larger safety concern. It was an incredibly frustrating experience, and while there may be differing opinions about whether something like this could have been identified during the Blue Certified inspection, I appreciate that Freeway Ford took the time to review everything carefully and hear our concerns. What really stood out to me was how Freeway Ford handled the situation. Even though they weren't required to do so, they agreed to cover half of the repair costs as a gesture of goodwill. That willingness to work with us and help reach a fair resolution says a lot about how they value their customers. I especially want to recognize Dustin, our sales manager. He has been fantastic from the day we purchased the truck through the resolution of this issue. He has been responsive, honest, accommodating, and consistently kept us informed throughout the entire process. It's clear he genuinely cares about his customers and wants to do the right thing. I also want to thank Joe, the service manager, for taking great care of us. He thoroughly inspected the truck, addressed our concerns, and made sure everything was corrected so we could leave feeling confident the issue had been resolved and wouldn't happen again. His professionalism and attention to detail were greatly appreciated. While no one hopes to experience an unexpected repair so soon after purchasing a vehicle, what matters most is how a dealership responds when something does happen. Dustin, Joe, and the entire team at Freeway Ford handled a difficult situation professionally and fairly, and for that, we're grateful. Thank you for standing behind your customers.

    My experience with Freeway Ford went from pushy to genuinely disturbing…read more I initially requested information about a used 2025 Ford Explorer ST. Before anyone from the dealership contacted me, I looked up the CARFAX report myself and saw that the vehicle had been listed as a manufacturer buyback/lemon-law vehicle. The dealership began contacting me through phone calls and text messages, although I had not consented to receiving texts. I explained that I had reviewed the vehicle's history, was no longer interested, and would be passing. That should have ended the conversation. Instead, after I said I was not interested by text, dealership employee Michael Holguin called me three times within a single minute. I was in the middle of my workday and repeatedly declined the calls, yet he immediately called again each time. A manager identifying himself as Joe also placed me into a three-way text conversation with Michael, turning a simple "no" into a two-against-one sales pitch. They repeatedly pressured me to speak with them by phone so they could "explain" why I should reconsider. I said I wasn't interested. I asked them to stop calling. I asked them to stop messaging me. Joe then contacted me again through a separate message thread. In that message, he dismissed the vehicle's history as being the result of a "dumb law" and continued trying to change my mind--even though I had already explicitly told him to leave me alone. My phone was then bombarded with eight No Caller ID calls in approximately four minutes, along with an unwanted FaceTime attempt. It appeared that my number had been placed into a robocaller. Every time I pressed "ignore," another call followed. I told Joe directly that his behavior was creepy and embarrassing, but the unwanted contact continued despite my repeated requests that it stop. This behavior was invasive, intimidating, and completely disrespectful of my privacy. I owed this dealership no explanation for declining the vehicle, yet I gave them one anyway. They simply would not take no for an answer. Not only will I not buy this vehicle, I will never buy another vehicle from this dealership--no matter what. I have screenshots documenting the messages and call history, and I strongly recommend taking your business and personal information somewhere else.

    Denver Motors - car_dealers - Updated September 2026

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