Nothing says Sunday like a coffee shop - full of busy bees typing up term papers, the smell of fresh ground coffee, and displays of pastries. In terms of aesthetic, Bean Counter is no exception to cozy coffee shop. On this particular Sunday, it was full of people quietly nestled in chairs and working away on laptops. We came in for a quick coffee break after disappointingly driving to a Starbucks that is now out of business. I wish our visit here hadn't been as disappointing. We bought two coffees (an iced salty sailor and a cappuccino) and a fruit tart. The coffees were good but not great. Though I obviously didn't expect it black, the salty sailor ended up being mostly milk and sugar. So I didn't finish it. The fruit tart was the real disappointment. Though stunning and colorful in this photo, it was over after the first bite. It was completely frozen - like couldn't even bite through the strawberries kind of frozen. A fruit tart isn't something one can really warm up in a microwave, so we just had to let it thaw but that's not really on par with a "quick coffee break". Had the tart not been frozen, I'd even have given Bean Counter 4 stars. Seems like a great place to study and hole up with a warm latte. But I couldn't look past that frozen fruit. Bean Counter was not for me. read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

Went to the one in Highland St. for an ice coffee. They now only have cold brew which I don't like, so ordered espresso on ice. I refused to be nickel-and-dimed paying .50 for ICE. Not going back!! read more

Staff was INCREDIBLY RUDE and took my order with such an attitude that it was almost like I was an inconvenience trying to buy something. I never leave reviews and this is actually the first I've ever made but the way I was treated was insane; me and my sister walked in and when we were trying to decide on what to get from the bakery all we got from the store was glaring looks from the staff (mind you we were the only ones in there and they were doing nothing but standing there when we walked in so there was nothing to be inconveniencing about). When I did order I got a chai and that's a whole other story, however when it was time to pay the other girl who didn't take my order was doing the register and she flipped the system over and backed up and just leaned on the back counter it was like she didn't want to have to "deal with me" was the attitude I was getting and WORSE than that the other staff member saw that and she came up to me and said "I'll just take you", like excuse me?? The other girl was 12inches behind her and just STARING AT HER CLOSE ME OUT... NOT DOING ANYTHING! I've never been treated so rudely. I work at a well known cafe and I am a barista and let me tell you I have never treated anyone like that or have seen someone be treated like that. Now to the chai... they put cinnamon in it and filled the cup with so much milk it tasted like I was drinking cinnamon flavored milk. A thick layer of cinnamon settled in my drink. There was no chai and the color looked like straight milk. Chai is my favorite drink and as a BARISTA who makes chai literally everyday, I think I would know that chai does not have cinnamon in it and it doesn't look like milk. Thanks but I will not be coming back to bean counter ever again :). read more

Bean Counter Bakery Cafe - Chai tea - Coffee & Tea Near Me - Worcester, Massachusetts

After having dinner around the area, my friend recommended this place for dessert. So we stopped by of course! Ambience: A nice neighborhood bakery and cafe with so many selections of sweets to choose from. There are seats and tables in the back or if you like to people watch like us, there are seats right in front of the windows. Carrot Cupcake: Alright, so I played it safe and picked my fav and Oh Golly was this cupcake ridiculously good. The cake was moist with their own rich, heavenly, creamy frosting mmmmmm. I saw a whole tea listing there too! I'm excited about my next visit here if we luck out and find parking again. read more

We ordered a vegan strawberry snowflake cake for a birthday. On the way home, the cake crumbled. Like the structure of the cake just fell apart. We called the store and within 10 minutes, the owner of the store called us back and made it right. She had a new cake made (albeit a different flavor) and had it delivered to our house in time for the party. Absolutely top notch customer service. She even threw in some vegan cookies. Despite the strawberry snowflake cake crumbling, the taste was amazing. Probably the best tasting vegan cake we've ever had. Based on the taste of the cake and the amazing customer service, we will be a return customer! read more

Surrounded by a bunch of restaurants, this place is a decent sized coffee shop. I felt like a kid looking at the variety of pastries they offer. I got a regular latte and a molten lava a cake. The molten lava cake is in the refrigerator area. I guess they microwave it before serving. Coffee was good...I am not a coffee person. So, all lattes are the same for me. Lava cake was good. The outer shell was soft and fluffy and the molten core was well balanced with sweet and chocolate flavor. I am going back again for more coffee and pastry! read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

So glad that the Bean Counter opened a cafe in my neighborhood. My pastry of choice is the scone. I have tried their two flavors, as well as, other pick up pastries. In my opinion, they are great in a pinch, but not my favorite. The scones taste and feel more manufactured than homemade. I am also disappointed that they only offer two flavors. Thanks for being nearby. read more

I've ordered two cakes from there for special occasions and they were both perfect. My husband goes there every weekend for a treat and an occasional breakfast sandwich. Always on point! An incredible local bakery. read more

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Due to my odd work schedule, many decent local coffee places are closed prior to my overnight shifts. I'm always on the hunt for a decent coffee shop other than the typical chains like DD. So glad I was able to find this cute little shop that's open until 10 pm! That's even later than the Starbucks in the area. It surprisingly is still pretty lively at that time of hour especially since closing time was approaching. Staff super friendly, I'm always asking for recommendations. The barista was able to make awesome recommendations the last two times I've been based on my preference. I got the spring mix which is no longer on their menu - but basically a combination of caramel, coconut and chocolate coffee. I throughly enjoyed their strong brew coffee. Pretty similar to Starbucks quality. Their bakery items look amazing and I definitely want to try in the future! One of my new local hot spots for a late night coffee! read more

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Great, flavored Carnitas great customer service nice people they have 16 2024 ounce right in the middle is really good

Best pastries around! The cinnamon twist and croissant reminds me of Paris. So flaky and incredibly good. They also have some very yummy gluten free choices that my daughter had. They were incredibly moist and flavorful. It's a definite must every time I visit from out of town. read more

We have loved all of their pastry items for years and it's our go-to destination for special occasion cakes! Always moist and flavorful. If you're a Chocoholic their cakes and cupcakes are heaven but we discovered their lemon cake/cupcakes too and they're scrumptious!! read more

This review is long overdue. Blink & you'd miss this coffee bar if you don't know the area. I'll only speak on their desserts as that's my main reason patroning. My absolute FAVORITE is the carrot cake muffin...I'm funny about mine. They have to have nuts, carrots, buttercream frosting & MOIST...it's ALL THAT & MORE!!! I've add other desserts like their tarts, cheese cakes, regular cakes, cookies & chocolate dipped pretzel rods...all also read more

Bean Counter Bakery Cafe - cake - Coffee & Tea Near Me - Worcester, Massachusetts

thank you to the Bean Counter for making me a delicious gluten free carrot cake for my daughters baby shower. it was amazing and no one would know it was gluten free. exactly as I ordered. read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

Love this place. Good coffee. Yummy treats. Thankful i don't live near it anymore. So good.

I reside in Florida, and my best friend lives in the Worcester area. I contacted the Bean Counter to facilitate a delivery for her birthday. I spoke with Alice and she was wonderful! She even wrote me a card to go with the delivery. My friend said the macarons were absolutely delicious. I know I will be stopping there next time I am up north! read more

Bean Counter Bakery Cafe - 2 dozen macarons - Coffee & Tea Near Me - Worcester, Massachusetts

We have been coming to the Bean Counter for years and we love this place. One employee in particular was rude. We went in today, my girlfriend and her sister and step mother. We all ordered and the the place filled up. I had planned on getting cupcakes for my girlfriends birthday. Before I knew it my step mother in law had paid for the whole order! I went over to the register and offered to kick in some money as I didn't want her to pay the whole tab.i asked what each cupcake cost, The girl/guy/dude/whatever with short red hair said to the other girl- Don't tell him, he's being nosey and not trying to be helpful. I said excuse me? I was actually trying to help and I wanted to pay. Just rude and not professional. read more

Yummm!! Everything here is so fresh and delicious! Nothing like a homemade cupcake! The cream puff was massive and not overly sweet! Everything was delightful! read more

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Excellent in every way! Pastry always fresh. Coffee exceptional. Staff solicitous and eager to please.

Alice Lombardi has got to be the most creative and the most kind hearted baker I've had the pleasure of doing business with! She even helped my wife and me get the wedding cake arrangement of our dreams seven years ago when we got married. During Covid when jobs were hard to find got some young people in the Worcester area, she opened another branch of Bean Counter so she could employ some of them! An excellent person and a brilliant baker! read more

Great coffee and tea, and vegan desserts too! We had the nitro coffee and black tea to go with our vegan cookie! This is a great little coffee shop, in the heart of student-vill so a great place to post up and do some work with their WiFi. read more

Clean, bright, and charming! Lots of treats- everything from big, beautifully decorated cupcakes, to individual tiramisu. A few vegan options, but no pie which was what my heart was set on. I got a delicious oat milk cappuccino and relaxed at a table reading for 30 minutes or so. Will be back! read more

Amazing job on a cake for my military promotion reception. Great tasting and the presentation work was amazing! read more

Weekday afternoon, staff was polite, despite being weighed down by rings and tats (which was delightful, this is meant to be funny not judgmental) -Latte: wonderful, more of a traditional/European than Dunkin/Starbucks style warm gallon'o'milk. -Peanut butter choco chunk cookie: solid read more

SALTY UNDERCOOKED CAKE - Ordered a gluten free cake with special football logo for my sons birthday. Prepaid and upon pick up was quickly shown a wrinkled fondant image. They offered to redo it which I appreciated. Upon check out the owner Alice said the color bled because of untrained associates who didn't know how to properly wrap up and refrigerate the cake. once home when we cut into the cake we realized the cake was UNDERCOOKED and SALTY!!! what a disaster! Unfortunately I can no longer use this bakery nor recommend it. At one time they were great and for a while now I have been disappointed but a SALTY UNDERCOOKED cake is not acceptable and therefore i can no longer be a customer after 13 years. read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

Excellent coffee and chai. The bakery counter is gorgeous!! Nice decor and atmosphere inside. Fabulous baristas.

Bought a couple of cupcakes here last week and they weren't very good. I think they were around $4.00 each and I think the ones I'm can get at Walmart or Big-Y are better, cheaper and more satisfying. I should learn my lesson and stop buying pricey pastry, I'm always disappointed. read more

The gluten-free cupcakes tested positive for gluten several times (more often than not), and a gluten-free birthday cake also tested positive for gluten, using a Nima sensor (see nimasensor.com for details). Just today (8/9/19) a cupcake tested positive for gluten. The owner seemed interested in decreasing the gluten content of the gluten-free baked goods, but it's hard to say whether she made any progress (maybe she'll make public the results of her efforts in a response to this review). Two stars because the owner seems to care. It's a nice enough place, honestly, I just can't give any place higher than two stars if I don't feel confident eating there. You could argue that the Nima sensor is too sensitive, as it can reliably detect gluten at levels below the FDA's standard of 20 parts per million (ppm) for "gluten-free" labeling (you could also argue that the FDA's cutoff is too high given that people with celiac disease can be sensitive to levels lower than 20 ppm). Unfortunately, the Nima sensor produces a binary "Gluten/No Gluten" result, so it's impossible to say whether something that tests positive for gluten contains 10 ppm or 1000 ppm, hence my weariness about Bean Counter's baked goods. read more

Amazing coffee. I asked for salter sailor less sweet. My coffee was amazing . Service is very nice. If you are in the area come in and try it ! read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

Delicious cupcakes! They are massive! So many options and I love how they packaged them individually- which is perfect for sharing in this time of COVID. I highly enjoyed my red velvet cupcake and wanted to buy even more goodies. I also tried their oat milk draft latte-- it was delicious but not filled all the way to the top so that was a bummer but still yummy and would still go back for more! Highly recommend. read more

I used to frequent many small coffee shops in Chicago, and when I came across the Bean Counter, I felt like I was back home. Something better than the feeling of home though is the feeling of making a wonderful discovery. Music selection is superb and eclectic. One day, I walked in and Van Morrison's Astral Weeks album was playing, and another day there was some funky polka music going on. Pastry selection made me ecstatic as well. Upon closer inspection of the glass case, I noticed there were multiple gluten-free choices(I'm gluten intolerant), and most of the homemade GF things I've had are too grainy or they taste funny. However, the Bean Counter really did it right with their GF baked goods. They always have a great daily roast as well. Wonderful place to chill and read a book or to chat with a friend. A phenomenal gem in Worcester. read more

Bean Counter Bakery Cafe - GF and Valentine's Themed!!! - Coffee & Tea Near Me - Worcester, Massachusetts

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I don't normally give bad reviews for local businesses but this experience was outrageous. I visited the Bean Counter's sister location on Grove St and ordered a chai latte with almond milk and an espresso shot (commonly referred to as a "Dirty Chai"). I order dirty chais often as they are delicious and have plenty of caffeine. Upon ordering, the barista informed me that the order was $9. When I asked how the coffee could be so expensive she said "well espresso is an extra $3 because normally you wouldn't add it to the drink and almond milk is $1.25 extra." The extra $3 for an espresso shot baffled me because on the menu it explicitly says $0.95. The barista was nonchalant and unresponsive to my concern over a $9 beverage. (Even in San Francisco the dirty chais aren't nearly this expensive.) My recommendation is to grab coffee elsewhere. The service isn't great at the Grove street location and you're already close to a nearby Dunkin Donuts where a drink twice the size will cost half the price. read more

Bean Counter Bakery Cafe - Large chai latte with almond milk and an espresso shot - Coffee & Tea Near Me - Worcester, Massachusetts

I came here for a wedding cake tasting with my sister. I didn't want to come here at first- I've assisted as a day-of-wedding planner for years in Boston and didn't think that a "coffee shop" could possibly have good cake. I want the best for my sister and was thinking more along the lines of Jenny's Wedding Cakes, Icing on the Cake, Party Favors or the old standby Konditor Meister. Wow. I was soooooooo wrong- the cakes were delicious. My sister was able to select 3 flavors to sample and we met with the owner Alice for over an hour. Alice was a pleasure to deal with- you could tell she loves what she does and it showed. There were 4 cake albums to go through to get ideas for design and she seemed to remember each wedding cake, venue, and couple. We sampled the vanilla cake with lemon buttercream, carrot cake (the best I've ever had) and chocolate cake with raspberry. The pricing is by the cake size, not PP, so we knew exactly what we were paying for. We were given our own cake to sample and took home more than half. My sister placed her order on the spot! That's not all I took home though- I couldn't pass up the gorgeous huge cupcakes in the display so I left with a box full of cupcakes (carrot cake, red velvet, mudpie, peanut butter) and cookies. The store was crazy busy the entire time, I saw many people come in to pick up cakes. Before I left, I placed an order for my sister's bridal shower cake. Now if only I could find an occasion to order my own cake to enjoy...... read more

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if you're considering Bean Counter bakery, save yourself the trouble and just rip up your money and throw it in the trash. I have witnessed a lady, who may have been the owner(?), shouting at patrons. Not to mention, I have purchased dry, over-salted, and under-baked products. Do not go here. I would say you have to see it to believe it, but you don't. read more

Today I woke up craving a cupcake. So while still in bed, I went to my yelp app to resolve this issue. This is how I found the Bean Counter Coffee Bar and Bakery. I saw a user uploaded photo of what looked like some sort of apple pie cupcake, and was immediately sold. I ended up arriving at the cafe around 1 pm and was happily surprised that the place wasn't completely packed. This allowed me to enjoy a cappuccino while reading a book near the window in peace. The cafe had a very cozy vibe to it, and offered a serious selection of pastries to choose from. I ended up buying a carrot cake cupcake to go. (Some things you're safer eating in the privacy of your own home...) Since I neglected to order the cupcake I set out to get, I will clearly have to come back soon. (And I happily will) read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

I'm from Portland, OR, so coffee is my specialty. I'm "that person" - the one who is über snobby about her snobby&can't drink starbucks. I'm currently traveling around the U.S., so I go to a lot of different coffee shops. I must say, this was one of the best. Their macarons are good, if pricey&small, cookies are ok. But their COFFEE. Freakingamazing. You've just got to try it. Back home, I usually get 8oz lattes. On this side of the country however, those apparently aren't a thing. So I asked the barista to make one for me, & it was perfection. Plus, they have fast, free wifi & plenty of outlets. read more

Bean Counter Bakery Cafe - Coffee & Tea Near Me - Worcester, Massachusetts

I wish there was a coffee shop/Cafe that actually knew how to make a mocha breve. Never enough chocolate used to give it more than color but also flavor. Powder is best but please add more to give it a bit of mocha flavor. Even after I ask for more. Wish I could go back to the 90's in Northern CA.....foe just the coffee's. read more

Amazing bakery! Ordered a vanilla cake and have never ever tasted a cake quite that delicious before. There was a perfect level of subtlety from the vanilla flavoring combined with the not overpoweringly sugary frosting that made this cake stand out from any bakery cake I've ever had. Go here, you will not be disappointed read more

Oh my oh my Iove this place it's always clean, the service is super friendly, and my oh my the food treats are amazing. Yes I highly recommend.. read more

The quality of this place has gone up tremendously in recent years. Its such a breath of fresh air whenever one can get the hell away from Dunkin or Starbucks and go to a Mom and Pop place like this. It really does bring some joy into the heart of the coffee aficionado. My friend celebrated her birthday recently and had to stop here and get herself a rasberry cheescake ( yes an entire one?) The kids ( college ones) that worked there were super friendly and reasonably knowlegable. They also had a great selection of Vegan cookies. Thats huge in the area and props to them for accomodating the niche crowds that big coffee places dont! read more