Bead World has a very comprehensive selection of beads and findings. They even have instructions and kits to help spark your creative juices. I have only visited the Phoenix location, but the staff there is very knowledgeable and helpful. I only wish I lived closer! read more

A Gem of a Store -- My Go-To for Over a Decade! I've been shopping at Bead World for over 10 years, and I can confidently say it's the best bead and jewelry supply store anywhere. I've searched high and low--shopping for beads, stones, and jewelry-making supplies all over the world--but nothing compares to this place. Their selection is unmatched, always on-trend yet full of timeless, high-quality pieces. The store is clean, beautifully organized, and full of inspiration for any creative spirit. Their sales are unbelievable, and I always find exactly what I didn't even know I needed! What truly sets Bead World apart is the staff--they are kind, knowledgeable, and genuinely helpful. Whether you're a beginner or a professional, they make you feel welcome and supported. And a special mention to Karen, the owner--she is a true gem herself. Her expertise, warmth, and commitment to customer satisfaction are rare to find these days. She consistently goes above and beyond to make sure every experience is perfect. I don't even bother going anywhere else for my jewelry-making needs. If you want to feed your creative soul and be surrounded by beauty and inspiration, start at Bead World--you'll be hooked! read more

Don't go here! Go anywhere else! Yes, they have a tiny store full of nice things. But, there is always about two or three women working who sit behind the counter beading, that's all. I just spent 45 mins shopping in this store and I had to ask for help. The store is the size of a shoe box. They all saw me! No help. Then, I asked for a lady to show me which beads were on sale. She told me, then showed me, and both times I came up to pay they said wrong beads, those are not on sale. No discount. They had no signs, so you're just supposed to guess what's on sale and find out after waiting in line to pay. Overpriced too! Terrible customer service and store way way too cluttered with no rhyme or reason to where things are. This place is bogus! read more

Bead World - Bead World Phoenix - Arts & Crafts Near Me - Phoenix, Arizona

This store is not only where the beads live, but also where the most helpful people work. Thanks for keeping such a wonderful store open.

The entire staff was so helpful and went above and beyond to help me not only figure out what I needed to design my necklace, but one of the ladies even helped make it so I could see my custom design come to life and I walked out with a brand new necklace! I don't know if they do this often and it's probably what kind of availability they have, but they were invested in helping me brainstorm to create the look I was after. Highly recommend! read more

Couple things I noticed. If it's your first time and you don't grab a basket the 2 older ladies have no problem talking about you but do nothing to help you out. While I was there I was not given the introduction like other customers there. I also noticed I didn't get the introduction about signing up for their membership like everyone else did. Seems to be a problem they have based on past review. Selection is mid. Will not be back read more

I love coming to Bead World, they're always adding new items and the gemstone selection is outstanding. Very friendly and knowledgeable staff, and fairly priced! read more

hit or miss customer service, feels like they are either too busy to help or following me around. I wont buy there again. I'll order online, they ruin a mood. read more

I recently went to Bead World needing to work on a necklace that I had. Jill was extremely helpful in directing me how to solve my problem and I so appreciated her explanations. I have used Bead World on other occasions as they have beautiful/wonderful supplies, and offer excellent guidance. I highly recommend their shop. read more

This was my first time here. It was close to work and went during lunch. I had a specific bead in mind that I was looking for and the older lady briskly shook her head no. Then kind of shouted from behind the counter that I needed a tray. The younger lady came and spoke to me saying that I needed to bag and tag each bead. I noticed that the older lady greeted other customers as she guessed they were new comers. I spoke to myself out loud that I wish I had been given the introduction when I came into the store. The older lady asked what did I say and I repeated it in good fashion so that she could hear and said to me well you didn't say that this was your first time. I replied I didn't know that I had to announce myself. I hate to say it but she knows she ain't never seen my Black ass. She apologized and attempted to make nice. I won't be going back. read more

I shopped at this store for the first time on 08/06/22. They knew I was a first time shopper as I did not know how to shop there...didn't know you needed a tray for your purchases...so they showed me what to do...would have been a perfect time to let me know that ALL PURCHASES ARE FINAL AND NO EXCHANGES!! Instead I spent almost $500 knowing they would not be open Sunday so I figured I would return what I didn't need...came today to do my return...low and behold...they don't do returns...not even an exchange!! I am so ANGRY! Was in this store for almost 2 hrs on Saturday spoke with every employee in the store and did not see 1 sign about the policy...NOT ONE!! I was sold gold chain that was the incorrect size...was told she would help me find beads to fit on said chain...but why would I want to purchase more items from your store when I purchased items already for the incorrect chain size you sold me. VERY POOR! Also Joann's has everything you would need..,stay away from BEADWORLD!! Please shop at : www.firesidemountaingems.com and instead...you can return items there! read more

Bead World - The refund policy is on the receipt - Arts & Crafts Near Me - Phoenix, Arizona

Very helpful staff, handy location. If you're an experienced beader, or just starting out, they have excellent quality beads and supplies.

Bead World is one of the best bead shops around! I make jewelry and have taken classes from this store to learn different techniques to add to my jewelry creations! The staff is very friendly and makes you feel right at home. There is no pressure and you have the freedom to browse and look at the incredible bead selections they have in store. Bead World provides weekly deals and has great turnaround time for online orders. My personal experience at Bead World- is that it is an exceptional place to shop, friendly staff, wonderful owner and a bead selection above all others! if you haven't visited Bead World yet- please do! You will not be disappointed! Dee H. read more

I've been here a few times it's nothing special. this time when I the store I was looking at some chain to finish a project as I'm looking I feel someones hand on my a** and an excuse me (she want me to move not because of where her hand was), I immediately go to pay and leave. I mentioned to the person im with I should not have wait in the car cuz someone fell it was okay to do that, the cashier noticed but said nothing. so after payment I asked if that was the owner or something and they replied YES. I will never be back and if that wasn't the owner there's a serious problem. This was not okay, it's already rude for an employee or owner to have a customer move away from the only thing they are there for, but the audacity to inappropriately touch any because you can is discussing, disrespectful, and humiliating. If this was not the owner there's a huge problem here. Don't take your children here use Amazon, bead world is overpriced the only reason I kept coming over the years was to have a "safe place" to go to when I need to get out. read more

Bead World has THE WORST CUSTOMER SERVICE of any store I have visited in the past 10 years. It all flows down from the top, and owner Karen is just a rude and unprofessional person. Unfortunately, since she is the one who hires her AWFUL STAFF everything flows down... they will shame you in front of other customers, talk behind your back (I know, I have heard it), and basically treat you like garbage. This is especially hard for me to say as I was one of their best and most loyal customers, spending lots of money on almost a weekly basis, until I, and those I would bring in with me, noticed how badly she was treating me. Karen T, if you wish to treat loyal, money-paying customers like garbage, you will continue to get crappy reviews like this and all the others I have seen recently on this site about Bead World. read more

Highly recommend! They have everything you need and the employees are SO nice and helpful! The owner Karen is so sweet and really shows she loves what she does. Bead World is the best!! read more

I love this place! The owner, Karen, and all of their staff are the best - so friendly, knowledgeable, welcoming and kind. Every time I go into their stores I instantly feel at home. They are constantly adding new items that are on trend, but also always are stocked up on the basics you need. I can't recommend these stores (and the online store!) enough!! 100/10 recommend to anyone looking for a one stop shop for beading supplies. read more

This place has every type of beads you could imagine!! It's almost overwhelming plus they have incredibly good prices!! I kept going back as I just love this place and got more beads and other findings. Very helpful staff and the owner actually showed us little tricks on how to make earrings easier. Highly recommend this place. Can't wait to go back to Arizona and stop by again!! read more

In town for work, and decided to check out this store. Really nice store, great selection of beads. Very friendly staff. Largest selection of delicas I have ever seen! It's also very convenient that they are open until 8 PM on Tuesdays - as this gave me plenty of time to shop after my work function. read more

Ordered beads through their website, package came within a few days and everything was well packaged and organized. Good prices, bought some seed beads, 2 hole beads and thread. Just as beautiful as the photos. There was even a hand written thank you on the packaging slip which I thought was pretty sweet. Will definitely order again next time I'm in need of something. read more

Bead World - Very beautiful beads, exactly as shown on their website. - Arts & Crafts Near Me - Phoenix, Arizona

highly recommend. the staff are so helpful, would help you find whatever you need. also very verse in all type of beads and findings, they are there to help. they also have an online store! came with a friend while i was visiting az, and was just browsing around didn't expect much. little did i know they have A HUGE SELECTION of miyuki delicas 11/0! i have struck GOLD! being a brick stitcher this was my heaven! and their prices are most competitive of all the place i've been too! their tubes are 10g! ranging around 4-10+$ depending on the beads. i know other places sell them for 2.5-5g for the same amt! should have brought more when i gotten the chance! will just have to order online! they also have a lot of high quality charms and finding! read more

Never did jewelry before. I can't remember the lady's name but she was incredibly nice and helpful. Walked me through every i needed to know about fixing the labradorite bracelet that I had. It turned out wonderful and very easy to make/repair. read more

Bead World - Arts & Crafts Near Me - Phoenix, Arizona

This is the friendliest bead store I've been in. I travel across country so that is saying something. If you join theirs website you get weekly discounts! I look forward to doing business with them. Their selection is excellent and their prices are fair. read more

I walked in at 5:30....30 minutes before close to pick up a Mother's Day gift that my son and his mom could enjoy together. Making bead jewelry is a joy for her and this will be a nice experience for my son as well. The woman that assisted me took her time to make sure I had all the right tools and accessories. Amazing customer service and I highly recommend the shop to anyone! read more

I've been here several times and the staff is friendly and helpful. I attended a class a few years back and have continued to come here for my bead needs. read more

Bead World was found upon a search to adjust a lava bead bracelet I purchased in Kauai. Mind you, I have no "beading" skills whatsoever, so although it appeared simple to cut and restring a bracelet, I found it much easier to have someone else who's got all the skills as well as tools to achieve such a small tedious task. Voila! Within an hour of leaving there and a cost of $6, it was done! There is a $15 Living Social deal that sports an "Introduction to Beading" class with a start up kit, which is not bad at all. I have purchased this deal and intend to use it soon, especially since I thought it'd be cool to be able to do some personalized jewelry myself. There is a large collection of all sorts of beads available at this store. There used to be 3 locations: Glendale, Scottsdale, and Phoenix, but now only the Scottsdale and Phoenix ones are left, which means I'd better sign up for my intro class soon! read more

For a place called "bead world," you would think they would carry more than a handful of swarovskis! Horrible selection.

This is not a big store. However, it is well organized and has everything you need. It is well stocked with swarovski crystals and seed beads. Price is also very reasonable. Employees were very friendly and helpful. One of the ladies directed us to sales items immediately. She also gave us the space we need to browse around slowly. We will definitely visit again! read more

After explaining that my four year old daughter loves beading and that this is her reward at the end of the week for excellent behavior, the staff still scowled at me for letting her look through the beads herself. I'm sure it's tedious, putting all those beads in their little bins and having one fall into another bin is like armageddon, but we really did clean up after ourselves. After thinking what a shame and making a mental note never to come to this place again, I noticed a 25 cent gumball machine filled with beads on the counter. Five dollars worth of picked out beads, and 25 cents into the gumball machine later, and my daughter was the happiest kid on the planet. I still won't go back to Bead World, as I expect good customer service even if you hate kids - or at least put an age limit on your door if you don't want little ones in your store - but the gumball machine is a nice touch (that should have been pointed out to me instead of being given the scowl.) read more

I've used this store for years because it is very conveniently located to me. The inventory is decent; sometimes I find what I'm looking for, and sometimes not. Unfortunately, over the five years since I found the place, the customer service has been consistently bad. They seem affronted if you ask them a question, and offer limited help and almost no suggestions. I have waited for awkward minutes to pay at the counter while the employee finishes up with whatever beadwork she is doing at the little table behind it. Additionally, it is commonplace to be watched like a hawk as you shop, apparently no matter how many times you have been or how many hundreds of dollars you have spent there over the years. Maybe this was special treatment for me, being younger than they are, and wearing whatever grubby day-off gear I may have had on. It's no excuse, obviously, particularly for such a special interest store, which should be on its knees in gratitude for every body that walks through the door. In fairness, I do recall at least one or two instances in which I have been treated courteously (by the same person each time), but it doesn't quite offset the begrudging treatment from the other bats. read more

Bead World is the best bead store I've found in Phoenix. First of all, they have a really great inventory, with new pieces, that actually help me keep up with "trends" versus going to say, Beads Galore, where everything seems about 10 years old. Second, their prices are pretty decent. Sign up on their website and you'll get coupons for 40% off emailed to you. Last, the staff nice and helpful. I like how they trust you and don't ask you to put your purse in a locker. read more

Such pretty things, all the shiny baubles. Being only a sporadic, recreational beader, I like Bead World best of all the 7 or 8 beads shops I've visited in the valley because 1) it's close. Every other shop is in out in the 'burbs; 2) nice selection of real stones, including large chunky stuff and many of pearls from dirt cheap to luxury: 3) it's small enough to have a personal feel, not the warehouse feel like at D&I or Beads Galore; 4) the staff are helpful and will give you one-on-one attention; 5) they are open Sundays; and 6) they have great classes! Not cheap (but they give a great discount coupon for beads afterwards), but very useful. I've taken most of the basic classes and actually learned stuff. Bead World has a decent selection of single large beads, which saves a lot of money of you only want a few instead of a whole strand. The selection of man-made material beads (glass, etc) is pretty small - if you are looking for those, better to try elsewhere read more

Judy was awesome! She was patient w/ teaching me n my mom how to do the Spanish knot.. We had a lot of fun! The beads seemed a little pricey, but we bought enough to make 4 more bracelets. :D read more

Bead World - Spanish knot w my mom - Arts & Crafts Near Me - Phoenix, Arizona

We had purchased an item from Etsy for our wedding, which came in and was not anything near what we had ordered. With only 2 weeks until the big day, the only solution was to try to create the item ourselves. For anyone who doesn't know, a lot of nature-based religions have a ritual of binding the couple's hands together as a symbol of unity during a wedding ceremony. This sacred cord is what we were seeking, and imperative to our ceremony. We had no idea how to make it, but knew it was necessary. Off to local area bead stores we went! With no judgement, the two ladies working in this store jumped in and were more helpful than I could have ever expected. Their selection was incredible, the quality of the products was impressive, and the staff exhibited extraordinary customer service. Thank you thank you thank you, for helping make such an important part of our big day possible! read more

I have been taking beading classes at Scottsdale location. The staff is wonderful and the bead colors and selection is amazing. Each class offers something fun, creative and beautiful. The teachers give individualized attention to each student. They even offer beading classes for kids! I emailed a picture of a bracelet I wanted to make. They are holding the beads I need until the beads that are SPECIAL ORDERED come in! Wow. This is over and above customer service! Description: WOW AMAZING BEAUTIFUL THANK YOU! Cheryl D read more

I have a "thing" for beads. I don't even do anything with them... I just like to look at them. They are just so shiny, almost hypnotizing. Anyhow, BeadWorld has a wonderful selection of beads and charms. Amazing crystals, silver and beads by the strand and in bulk. It's right next to the Asahi Bakery too, so get yourself a snack! read more

Excellent Manager, Bailey Outstanding Sales People: Debran & Kathy Great service and recommend this store to everyone! read more

These women stop what they're doing to help you with a smile. These days that's rare and I love it. A lot of what's missing for me going into another business is the sense they have value and pride in their store as well as what they offer. They do here. Thank you for being my Arizona store when I'm in town. Not to many places have an affect such as they do. I believe in amazing opportunities to be a hero for the world since so many want to take your sunshine away, it's nice to go into a place that they want to see it beaming. read more

When visiting Phoenix, I found Bead World while surfing the net. Decided to stop by, but was not expecting much since other bead stores I've visited in the past have been disappointing. WOW, I was so very impressed! The Bead World shop and staff are fantastic. There is a large variety of beads, stones, supplies, books and kits. The shop is clean, well lit, and organized well. My impression was quality products for fair & reasonable prices. Hoping to return to purchase more supplies before I go home. Thank you, Bead World, for being there, and for giving me an on-line store to shop at when I get home. read more

I am BEYOND upset and dissatisfied. I came in today to pick up some beads after work with my protective face shield on. I have been in before and thoroughly enjoyed my visit with the owner and employee chatting away while wearing my face shield. It was accepted just fine as it is in EVERY establishment I have frequented since the beginning of the mandates. Dorothy, who was working would NOT allow me to shop. She continuously told me my nose and mouth need to be covered, in which they were completely covered and protected with the face shield. I pushed back politely, but visibly shaken and let her know I have been in before and did not have any issue, only for her to tell me it was not alright and I could not shop there. She mentioned the place being a sole proprietor and the CDC and state mandates saying that is why I cannot shop there without something sitting on my face. My nose, eyes AND mouth were completely covered. A face shield is science backed to provide droplet protection against me receiving pathogens and me putting out pathogens. She was completely and utterly lacking understanding and accomadation of someone who has severe anxiety with masking as a covering attached to my mouth and nose. I left shaken and thoroughly upset. I will never shop there again. That is no way to treat a customer. This felt like a control issue. I agree in protecting each other, but this is outrageous and unacceptable. Dorothy was not doing your business a service by rejecting a healthy individual from shopping there...how do I know she is changing her face mask and keeping it clean? You can clearly see my covering is clean. No thank you, I will buy my beads elswhere. read more