A solid 4/5. Though the hotel is 20 years old, the lobby and rooms have clearly been refreshed…read morerecently. It's very pretty and well decorated. The staff were professional and pleasant. Great location too! A couple things worth mentioning though. Our room was very damp. And not just a little humid (we lived in FL for 15 years so we understand humidity), but like our clothes felt wet when we put them on and paper gift bags were soft. We actually turned off the air and opened the slider to air the room out a couple times. If I had to take a stab in the dark, there's likely a serious mold issue behind the walls. There was mold growing on the AC unit. Another thing about the area in general (not just the hotel)...flies. Be prepared to have them tag along with you EVERYWHERE. They were in every restaurant we went to, by the pool, at the beach, in the gym, in every store. It was the most bizarre thing. Just everywhere. Also, I didn't realize how dog friendly this hotel was. We have two dogs and love them, but our room clearly had a dog in it previously with signs of hair on the AC unit and in the carpet. I wish we'd have brought our own pillows as the ones in our room were down pillows and even with 2 of them, they still fall flat. Overall, the location, price, service, and amenities were totally fine but those things like the room being super damp, the flies, and pet hair were just little nuisances that I think people should be aware of.

Overall, we had a good stay, but there were a few things that could be improved…read more The hotel looks a little outdated, but the highlight was definitely the view of the beach from the outdoor pool. It was beautiful and very relaxing. Both the indoor and outdoor pools were warm, which we really enjoyed. The only downside was that there were hardly any towels available at the outdoor pool. We booked the last available room for the day and were pleasantly surprised with complimentary breakfast vouchers. Unfortunately, after using the vouchers, I checked my account the next day and noticed I had still been charged for breakfast, which was disappointing. The room itself was comfortable. The pillows were soft, the blankets were warm, and we slept well. However, there was one large bug flying around the room, and I have no idea where it came from, which was definitely unpleasant. Overall, we enjoyed our stay because of the pools, beach view, and comfortable room, but a few issues--especially the breakfast charge and the bug in the room--kept it from being a perfect experience.

Friendly staff. Breakfast was ok. Rooms were warm. The pool is disgusting. Looks like it hasn't…read morebeen serviced this season. Mold along the walls. The bottom was black and needs vacuumed. Water was cloudy. Seagulls diving into take a poo. I got home and now have a rash. It was nasty. Please have it cleaned.

Great location, short walk to beach. Clean. Our room seemed fairly newly renovated. My main issue…read moreis lack of rest because the hotel clearly controls the temperature. It was too warm for sleeping. Unfortunately wouldn't rebook as a result. Thankfully only there for a night.

This was such a neat place to stay. The owners are so accommodating, kind, and really just treat…read moreyou like family. Not to mention, they create an incredible breakfast experience. If you are interested in doing something around the area, or need suggestions, they have so many recommendations. I really just can't say enough about how wonderful they are. The house is like going to an aunt and uncles house, we just felt very cozy and comfortable. The pictures are exactly how the house is. It's convenient to so many different places, and a very short drive to beaches. There is a reason this place is rated with 5 stars on every travel site.

Kill devil hills. OBX. The owners are so friendly and accommodating. The inn is Hugh. With 2…read morescreened porches upstairs and 1 downstairs. The other downstairs porch has tables for breakfast. There is also 4 high top tables on the deck for outside eating. We get the Boat Room. 1 king size bed with a bathroom big enough to dance in. Shampoo, conditioner, soaps and beauty pack filled with toothbrushes, q tips , dental pics. The views are fantastic. We watched dolphins and otters while eating breakfast. The breakfast is a work of art. Fruit cups, yogurt eggs with ham and cheese. Freshly made crepes with bananas and homemade Carmel sauce. There is a microwave and dishes, silverware and cooler with sodas and water upstairs with couches and games. Fresh baked cookies outside your room in the evening. There is fishing and crabbing on site. If you don't have the equipment they Wii loan you what you need. There is also a pool, several swings and chairs outside. Everything is so tastefully done and welcoming. There is also a small elevator to get suitcases and people upstairs.

Exceptional Hospitality & Beautiful Resort!…read more Shutters is a beautiful, clean property with everything you could want for an Outer Banks getaway! The oceanfront location and easy beach access are fantastic, and the outdoor pool area is amazing with plenty of comfortable seating. They also have an indoor pool, hot tub, and a great hot breakfast. But the true standout of our experience was Kira, one of the supervisors. Her kindness and hospitality were absolutely unmatched. She went above and beyond to make my son and me feel welcomed and cared for, and her genuine warmth made our experience so much more special. Kira is truly an asset to Shutters! Samantha at the front desk was also incredibly kind and helpful. We were so impressed by the beautiful property and, most of all, the people who made us feel so welcome. We will definitely be back and highly recommend Shutters to anyone visiting the Outer Banks!

Very clean, friendly, and convenient. Reasonable prices too. In fact, we paid more for a tour to…read moresee the wild horses than we paid to stay at the Shutters. We had a ground floor room with two queen beds. There was a "back" door leading to a small sitting area looking at the dunes. We could hear the water from there. We did go up the stairs to see the water view, but it was way too cold to sit outside. There is also an indoor pool and jacuzzi. We didn't use it but it was good to know it was there. My only complaint was the shower. It was very difficult to route the water from the faucet up to the showerhead and the water was only lukewarm. If we had stayed longer, we would have asked for a different room because of that. We could tell the hotel has been updated within the last few years. It wasn't faded decor, but had a clean, classy vibe. Not a high-end resort hotel, but certainly worth the price and it's conveniently located.

Spider webs! Windows were open, wonderful breeze, so I'll ignore the layer of pollen on…read moreeverything. Two screens had multiple holes allowing bugs in. Hostess "brought up a try with the next days continental breakfast! The next morning we found a half a pot of old coffee in the pot. Two muffins wrapped in a paper and two apples and oranges. Beautiful view from the balcony at sunset. Watch out for the poison ivy in the parking lot. I do not recommend!

Really dirty! The bathroom sinks were splashed with coffee, the mirrors were spotted, surfaces…read moreand floors were dusty on all edges, and if you like the lovely common room photo in their photos, it is layered with dust an inch thick. It all just felt yucky!! The breakfast muffins were standard grocery store and the coffee you make yourself was weak and lacked flavor. They have age old hand scribbled sticky notes everywhere telling you what not to do including a large envelope asking for housekeeping tips. Even the sunset pier had broken furniture. For $175.00 per night I would not stay here again. In fact, I would not stay here at any price. I would have been happier in a chain motel!!

I went to this place since I was born I am 9 years old this year my grandma came she stayed at 11a…read moreI stayed 11d and 10c 1 once I checked in the front office was beautiful the served free popcorn. The room is very pleasant a whole kitchen with 1 bedroom 1 bathroom 1 living room and a marvelous pool side view. You have a tv this year we watched the FIFA World Cup. You also get a free beach access you have to bring your own chair. Or you have to pay for the beach. The ocean had no jelly fish. And the waves were massive I got knocked down twice. I will really recommend this place for people in the east.

The location is unbeatable--some of the best waterfront property in the Kill Devil Hills area…read more Being right on the beach is the highlight and truly makes the stay worthwhile. That said, the property is showing its age. The units still have outdated Dish TV service, and the curtains are faded and dated. Most of the furniture is cloth and overdue for replacement. The area rugs are also a concern--they seem a little smelly and retain sand, which makes them feel less than clean. Maintenance and management have noticeably declined. It's frustratingly hard to get in touch with someone when you need assistance. In short, you're paying for the location and ocean access, but the interiors and upkeep need serious attention. With some investment in updates and better guest service, it could return to being a top-tier beach property.

Wyndham Baymont Complaint…read more We stayed at the Wyndham Baymont Kitty Hawk from June 12-15, 2020. When we initially checked in the room they assigned to us was not made up. We found out when we walked in it was an utter mess. Wyndham Baymont gave us a second room. In the second room we discovered a water leak inside the bathroom coming from the second floor room above ours. Every time the occupants flushed the toilet water came through the vents and all over our bathroom. Wyndham Baymont gave us another room. We're now on our third room. You will see from the pictures the owner at Wyndham Baymont Kitty Hawk does not take care of the property. We understand these are COVID-19 times, but the manager has used this as an excuse to not repair and clean up the the hotel and outside grounds. The side doors of the hotel were not locked during the evening hours (a safety concern). The manager was absolutely useless she complained that she had to work 12 hours +plus a day. We never saw her and we we were never able to meet up and talk with her to discuss our concerns. She was always "unavailable". There are other hotel options in Kitty Hawk. I would not recommend Wyndham Baymont Kitty Hawk hotel for a stay. I would recommend this hotel be shut down for deep cleaning, along with structural and safety repairs. On the positive side the front desk people were very pleasant. The problem with this hotel is the manager who seems to have excuse after excuse why she can's make repairs or clean the hotel to make it minimally presentable.

We stayed a total of four days here. At first I was very satisfied .On check out time the last day…read moreI turned the bed covers back all the way on my bed. There was a copious amount of blood and dried liquid on the side opposite my sleeping position. It was on the top cover and the sheet as well. The only way housekeeping missed this is if they did not change bed covers for FOUR days I was there. The blood was near the top of covers and looked as if it could have been from a tooth extraction. No thanks not staying here any more.

Great complementary breakfast, clean room, comfy beds, and welcoming staff it's a huge plus that…read moreit is dog friendly as well, and the rooms were very spacious

Relatively new hotel but maintenance has been terrible, with already rusted out railings and…read moreinterior things all over, dirty carpet. Several ice machines and both outdoor gas grills were down. They didn't clean up our room for three days and when they did, done poorly. Service was just okay. Breakfast was meh, with a small (and same) selection and always out of food 45 mins before closing. Location was convenient but in a run down area.

Good price for a decent place. Outdated and desperately needs updated but clean. nice suite with a…read morefull kitchen and two separate bedrooms each with own full bathrooms and king beds. Plus there's a dining area and living room. Nice full balcony outback with a great view of the ocean. Wonderful breeze out the front but none of the windows worked to let the air in from the front. Only one of the elevators work. Some of the lights don't work. The living room TV has gone bad and often displays the programming as a negative image or mostly green in color. Side of the refrigerator has good amount of rust. The icemaker didn't work. The showers had decent water pressure and they have nice soap products. The food at the restaurant was good. The crabcake was good portion and tasty and the vegetable medley had excellent flavor. I was overcharged when I arrived for what my confirmation said. Hopefully that has been straightened out with my bill when I check out. There was an issue with the elevator the one morning as the employee said it wasn't working. This other lady who looked like a manager, was asking other guests about the elevator. When I told her that is your employee with the supply cart and he's been standing at the elevator and it's not working. She's responded to me saying "I don't know him. I don't know what's going on. I don't know about another elevator. I'm new here. This is my first day." Really? You start your first day on Easter Sunday and you had no training? There is another elevator, but apparently that's been out of order for many months. Thankfully, the employee with the supply cart was able to get the elevator back working quickly Lots of available parking in the open lot We consider staying again, but likely will try another place

On check-in I was behind a lady complaining that her room was over 80° and that maintenance said…read morethey fixed it. I could tell that was the start of a bad stay. Of course the ice machine is out of order. I was awakened to construction men right outside my balcony repairing the patio of the restaurant. There are signs directing you to the elevator and then you get there it says staff only. The best part was the bistro, but even then the construction men were right on the other side of the wall from my table tearing apart the outside wall. I paid nearly double for a room "on a higher level" and got the second floor out of five. Just another typical tourist trap.

the rooms that i booked were very clean, not messy at all. asked for more blankets and they gave me…read moreextra than what i asked for. Great service!