On check-in I was behind a lady complaining that her room was over 80° and that maintenance said…read morethey fixed it. I could tell that was the start of a bad stay. Of course the ice machine is out of order. I was awakened to construction men right outside my balcony repairing the patio of the restaurant. There are signs directing you to the elevator and then you get there it says staff only. The best part was the bistro, but even then the construction men were right on the other side of the wall from my table tearing apart the outside wall. I paid nearly double for a room "on a higher level" and got the second floor out of five. Just another typical tourist trap.

Good price for a decent place. Outdated and desperately needs updated but clean. nice suite with a…read morefull kitchen and two separate bedrooms each with own full bathrooms and king beds. Plus there's a dining area and living room. Nice full balcony outback with a great view of the ocean. Wonderful breeze out the front but none of the windows worked to let the air in from the front. Only one of the elevators work. Some of the lights don't work. The living room TV has gone bad and often displays the programming as a negative image or mostly green in color. Side of the refrigerator has good amount of rust. The icemaker didn't work. The showers had decent water pressure and they have nice soap products. The food at the restaurant was good. The crabcake was good portion and tasty and the vegetable medley had excellent flavor. I was overcharged when I arrived for what my confirmation said. Hopefully that has been straightened out with my bill when I check out. There was an issue with the elevator the one morning as the employee said it wasn't working. This other lady who looked like a manager, was asking other guests about the elevator. When I told her that is your employee with the supply cart and he's been standing at the elevator and it's not working. She's responded to me saying "I don't know him. I don't know what's going on. I don't know about another elevator. I'm new here. This is my first day." Really? You start your first day on Easter Sunday and you had no training? There is another elevator, but apparently that's been out of order for many months. Thankfully, the employee with the supply cart was able to get the elevator back working quickly Lots of available parking in the open lot We consider staying again, but likely will try another place

Very clean, friendly, and convenient. Reasonable prices too. In fact, we paid more for a tour to…read moresee the wild horses than we paid to stay at the Shutters. We had a ground floor room with two queen beds. There was a "back" door leading to a small sitting area looking at the dunes. We could hear the water from there. We did go up the stairs to see the water view, but it was way too cold to sit outside. There is also an indoor pool and jacuzzi. We didn't use it but it was good to know it was there. My only complaint was the shower. It was very difficult to route the water from the faucet up to the showerhead and the water was only lukewarm. If we had stayed longer, we would have asked for a different room because of that. We could tell the hotel has been updated within the last few years. It wasn't faded decor, but had a clean, classy vibe. Not a high-end resort hotel, but certainly worth the price and it's conveniently located.

My husband & I really loved this hotel! There is a back terrace that has seating in the spring,…read moresummer & fall, but we were here in the winter, it was also very cold so we didn't make full use of the outdoor space. We did, however, use the walkway to the beach! Yup, you are only steps away from the beach! This is quite the bonus! The room is so quiet you won't hear your neighbors! The beds are very comfortable & warm! We can't wait to come back in the summer!!

Due to a series of unfortunate events, we ended up having to cancel our existing rental and quickly…read moremove to a hotel. The staff was nice enough to accommodate us, even though things were starting to book up and even gave us some breakfast vouchers as an empathetic "we understand what you're going through". The room was great and even the "no ocean view" gave us a very nice partial ocean view which we enjoyed. The hotel is a great location and central too many things you'll need for a family visiting. Definitely check out the wonderful coffee shop across the street from the gas station. One note for hotel staff, which I already provided feedback on, is that the staff attending to you during breakfast are very hit or miss. For example, when I asked for hot black tea, I was told they only had herbal tea. However, I know, for a fact, they had black tea as I saw others drinking it, and it was available in the rooms. Unfortunately they couldn't seem to find any, and I was given Lipton black tea instead, which was a disappointment for the amount of money we were paying to stay there the time it took for staff to wait on us was a Billy slow and each time we ordered the food that was delivered was either incorrect, cold or the waitress seemed utterly confused at what we were ordering or what we were asking for. I'm not sure she spoke more than a few words of English to be perfectly honest, and while I normally do not complain about such things, it greatly inhibited our ability to kick off the morning on a good note. Despite the restaurant, however, everything about the hotel and the front desk, staff, and the location were fantastic, and I would highly recommend.

We spent two nights at the Hilton Garden Inn, and we discovered a real gem on the Outer Banks!…read more This comfortable beach hotel is like a little resort with indoor and outdoor pools, beachfront location, a restaurant that serves all three meals in season and breakfast and dinner off season, plus has a full bar. Most rooms have either a side or front view a view of the ocean and balconies. The hotel is clean and looks to be recently renovated. The beds are comfortable, and the rooms are quiet. The location is ideal in that you can easily drive up to Duck for its cute shops and restaurants or down to Kill Devil Hills and Nags Head for more restaurants, shopping, and entertainment. Parking is free. You just need to place a hang tag on your rear view mirror to show you are a guest at the hotel.

We decided to stay on vacation one more night, and Yelp! led us to this lovely place. We were…read moreliterally packed and heading toward the bridge when we decided to stay. Having checked out of our Air BandB place we had to find a new place. We found this B and B about noon, and the owner led us right to a room and we were in! The room was beautiful, clean, large, and very comfortable! The house is directly across the street from a public beach access making it super convenient. The owners were incredibly friendly and fun to chat with. We were so happy to have found this place. (And no, we didn't want to leave the next day either, but we did.)

We stayed at the Loft at this B&B while we were in town for a wedding. We had a fantastic…read moreexperience. When I booked The Loft, I was unsure what to expect as I hadn't read other reviews about it, so here is my take for those potentially interested in booking: The Loft * it is basically a one-bedroom apartment -- with a bed in the living room area and a bed in the bedroom. There is a microwave, a refrigerator, and a Keurig. You have a full sized bathroom as well, and a legit living area with a couch and a couple chairs. It is perfect to split amongst 4 people; you won't feel crowded! * It is a walk upstairs. You can get to The Loft using a separate entrance from the house. You do not need to walk through the main house to get to The Loft. We liked this a lot, for privacy. But, you may need to make several trips to/from your car if you are carrying a lot of luggage. If you are unable to carry luggage on your own, I'd recommend having a friend help you or, if you are staying alone, I would recommend a different room at Cypress. The walking up the stairs was not an issue for me and my friends, but I think it could have been an issue for my parents. * It has a outdoor patio area with 4 chairs around a small table, and you have a distant view of the ocean. It's lovely. The B&B experience: Bill was simply fantastic throughout our stay. The breakfast was delicious every morning. My husband and I are early birds so had no issue making it in time for the 8:30 breakfast. The breakfast was fresh and yummy! You are walking distance from the beach (like a 3 minute walk!). The B&B has chairs for your use, so you can grab one of those chairs and walk over to the beach. You're also walking distance from a few restaurants and to Duck Donuts if that's your thing. We tried Duck Donuts for the first time on a morning walk; it was ok -- to each their own! Tips: If you are driving to Duck for a wedding, please leave the Cypress 2 hours before your event start! We had no clue how bad traffic could get. What should have been a 20 minute ride took slightly over 2 hours. Apparently, it's just like that on the weekends (especially Saturdays), so you've been warned! All in all, we had a fantastic experience here and will be excited to return.

There are absolutely things about this TownPlace Suites that I would like to see changed or that I…read moredidn't like, however I'm still giving 5 stars because of the location and the setup they have here and because I personally would go back without a second thought. First, some of the issues I have: The room layout puts one bed very close to the air conditioner and because they have the old-fashioned hotel style AC units, that leaves at least one person getting directly blasted with cold air all night. Using pool towel clips to put a towel over one side of the vent did help but reduced the efficacy of the AC and made the room warmer for everyone else. Breakfast is nice (and free) but the setup of it seems to be done as if this is a business hotel and not a beach front hotel. The cereal choices were all boring adult cereals, the bread for toast was VERY whole grain (as in it had pieces of grains in it), and the only milk they had was white milk (for example). Adding a small amount of more kid-friendly breakfast elements would go a long way. The outdoor pool is sheltered from the wind by the sand bank and gets really hot in the sun, a lightweight shade over the whole (or part of) the deck would probably be a welcomed addition by most people. As for what's great about this place: The location includes a beachfront pool + small snack shack with beach access which is directly across the road from the hotel itself. This gives the best of both worlds with beachfront access as well as having better parking and more room on the hotel property. On non-weekends the price is super affordable for a beachfront Marriott property. Not to mention the only Marriott property on the Outer Banks. It's very close to great food options, many walkable. Stuff for both adults and kids is easy to access. It's also not far to many interesting sightseeing or cultural things to see. All-in-all, I would love to see some minor changes but even with some flaws this is definitely a 5 star option.

Do not stay at this hotel…read more I've stayed in many Marriott properties over the years, but I wish I could give minus five stars to TownePlace Suites OBX. Infrastructure The website photos are completely deceptive. The hotel is not well maintained, despite being built in 2017. There are leaks throughout the property, and visible pockets of mold. The "Blue House" across the street (the beach access point) feels like an afterthought. There was only one deck chair, and it was broken. The handrail leading to the deck was also broken. Hygiene Poor. The interior is not properly cleaned, and both elevators were consistently dirty. Outside, there were empty bottles and trash bags scattered around the parking lot. Beach access Disappointing. If you're expecting easy, relaxing beach access based on the website photos, you'll be let down. You have to cross a street where pedestrians don't have the right of way, pass the poorly maintained deck, and then use stairs to reach the beach. Not worth the hassle. Breakfast Very poor. It's grab-and-go, extremely limited, and tasteless. Skip it and eat elsewhere. Service Unhelpful. We prepaid for a three-night stay but decided to leave after two nights due to the issues above. The front desk did not offer any flexibility or even a credit toward another Marriott property--we simply lost a night. Save yourself the headache. Stay elsewhere--areas like Duck or Corolla offer a much better experience. I'd also avoid Kill Devil Hills altogether; it's not walkable and doesn't offer a pleasant stay.

Surfing gecko…read more... Village realty fail... So the king bed was caved in and broken when we arrived in the nice bedroom... housekeeping just made it and moved on... this is how maintenance fixed it yesterday with no tools. We are traveling with an 84yo with mobility issues that is now in the bunk bed room. This is night two on the floor after promising several times that it was going to be handled right away. What does one do about this? We asked them to take the bed down so we could at least use the nightstands and outlets. They said sure but never showed up. Croatan surf club... any advice? It seems like we are being messed with for their entertainment at this point.

Very nice units with large master. Our unit had a nice jacuzzi on the deck. Two nice pools - indoor…read moreand out. The gym is very small. The maintenance staff is very friendly. Josh went out of his way to help us even though he was extremely busy cleaning up after hurricane Irene. The only downside was that we heard the people walking in the unit above us. I would recommend a unit on the fourth floor if this is something that bothers you.

Like this hotel,cleaning and good location. But i feel i was scammed with the pricing. I called the…read morehotel itself. 3 months before. I was given a price.after making reservation and gave my card info to man at desk.Was even sent an email.When I check in i was charged 300 dollars more.They said because I didnt pay.well I gave the guy my info.But to make matters worse while I was in line at desk after after being here 3 days a women come in for a room,no reservation .staying 5 days like me and she paid what I was originally told I would pay.When we stayed here 2 times before years before this hotel felt family owned and operated. Not at all now,because its not.But its very clean and quiet. Just becareful of being scammed Barbara

Super clean and right on the beach with its own gazebo. They have a great outdoor shower so you…read moredon't bring all the sand into your room. Pool is open until 10. Best is the location, right on the ocean! Can't get better than that! Each room has a refrigerator, electric stove, coffee maker and ironing board and iron. I'd def come back and stay here and so should you!! Hands down a great stay!

Our party of 6 , 4 adults and 2 children found ample room in this rental house…read more The house was clean upon entering, with nice amenities of basic home furnishings and kitchen utensils. Be sure to bring extra TP. Only one roll per bathroom. Parking for 3 cars max, one in garage, one in driveway, and one in the designated parking spot. I did see a beach wagon , skim board, extra tank of propane and a few other odds n ends in the garage. This is a nice community with like rental housing with houses painted in a beach color theme. You do have a easy access drive up area to dispose of your trash. Overall nice accommodations. Not a gated community and as I was loading up to leave , a older van started up next to me in the parking spot. It was loud( no muffler ) and the fumes were pointing right at me from the exhaust pipe. As I was coughing, I went up to the window to ask if they could turn off the engine till I was finished. Too my surprise, I seen two guys smoking, not pot but crack. They were startled and I asked them to turn off the engine it was choking me out with the exhaust. They must have spent the night in the van because I did not see anyone get in it while I was loading up my SUV. They did turn off the van, it had a name of a Church from VA on the side. Then they turned it on again and too off. Good. Like I said it was not a gated community. Also a problem with communication: No Phone number for company , no answer for the number on Yelp and no voice mail. I found and cleaned black mold from the bathroom. The gas grill did not light, the HVAC filter was filthy, should have been changed a few months ago. No number to communicate with owners, unable to resolve any problems. Otherwise it was a ok place to stay.

Convenient location right in the middle of the OBX. Beautiful unit, many bathrooms & very clean…read more Awesome pool & rec room, highly recommend.

Spider webs! Windows were open, wonderful breeze, so I'll ignore the layer of pollen on…read moreeverything. Two screens had multiple holes allowing bugs in. Hostess "brought up a try with the next days continental breakfast! The next morning we found a half a pot of old coffee in the pot. Two muffins wrapped in a paper and two apples and oranges. Beautiful view from the balcony at sunset. Watch out for the poison ivy in the parking lot. I do not recommend!

Really dirty! The bathroom sinks were splashed with coffee, the mirrors were spotted, surfaces…read moreand floors were dusty on all edges, and if you like the lovely common room photo in their photos, it is layered with dust an inch thick. It all just felt yucky!! The breakfast muffins were standard grocery store and the coffee you make yourself was weak and lacked flavor. They have age old hand scribbled sticky notes everywhere telling you what not to do including a large envelope asking for housekeeping tips. Even the sunset pier had broken furniture. For $175.00 per night I would not stay here again. In fact, I would not stay here at any price. I would have been happier in a chain motel!!