Exceptional Hospitality & Beautiful Resort! Shutters is a beautiful, clean property with everything you could want for an Outer Banks getaway! The oceanfront location and easy beach access are fantastic, and the outdoor pool area is amazing with plenty of comfortable seating. They also have an indoor pool, hot tub, and a great hot breakfast. But the true standout of our experience was Kira, one of the supervisors. Her kindness and hospitality were absolutely unmatched. She went above and beyond to make my son and me feel welcomed and cared for, and her genuine warmth made our experience so much more special. Kira is truly an asset to Shutters! Samantha at the front desk was also incredibly kind and helpful. We were so impressed by the beautiful property and, most of all, the people who made us feel so welcome. We will definitely be back and highly recommend Shutters to anyone visiting the Outer Banks! read more

My husband & I really loved this hotel! There is a back terrace that has seating in the spring, summer & fall, but we were here in the winter, it was also very cold so we didn't make full use of the outdoor space. We did, however, use the walkway to the beach! Yup, you are only steps away from the beach! This is quite the bonus! The room is so quiet you won't hear your neighbors! The beds are very comfortable & warm! We can't wait to come back in the summer!! read more

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Very clean, friendly, and convenient. Reasonable prices too. In fact, we paid more for a tour to see the wild horses than we paid to stay at the Shutters. We had a ground floor room with two queen beds. There was a "back" door leading to a small sitting area looking at the dunes. We could hear the water from there. We did go up the stairs to see the water view, but it was way too cold to sit outside. There is also an indoor pool and jacuzzi. We didn't use it but it was good to know it was there. My only complaint was the shower. It was very difficult to route the water from the faucet up to the showerhead and the water was only lukewarm. If we had stayed longer, we would have asked for a different room because of that. We could tell the hotel has been updated within the last few years. It wasn't faded decor, but had a clean, classy vibe. Not a high-end resort hotel, but certainly worth the price and it's conveniently located. read more

wanted a quiet, restful vacay at the beach with ocean view. absolutely PERFECT. front desk are extremely friendly, room was clean with no issues. breakfast had a good assortment of items and the inside dining area is cute. i rented the king suite ocean side, definitely worth the cost. 100% recommend, especially for couples! read more

Shutters On The Banks - night time view from private balcony - Hotels Near Me - Kill Devil Hills, North Carolina

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This was our second stay at Shutters. The first visit was better. Rooms are still the same and the view is breathtaking, just make sure you ask for the top floor in the tower building where the view is better. read more

Had a nice one night stay while I was driving down the coast. It is convenient to the Wright Bros Memorial and of course the beach. They have a walk way heading from the hotel to the beach for easy access. The room was clean and cozy, I had no issues. It was also in the shoulder season, so they were not very busy. read more

Excellent location, the best for sunrise, clean accommodations, kind staff, nice breakfast Stay in ocean view if you can, but if not available the morning stroll out to the beach is delightful. The pools are amazing and it is so nice to have an indoor pool/hot tub option!! read more

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My wife and I stayed in a main-building, pool overlooking efficiency room 201 for five nights and four days starting Thursday, 8/28/25, after Hurricane Erin passed by offshore. We loved the cleanliness of the room and the newness of the furniture and appliances. While we missed being able to see and hear the nearby ocean, we did enjoy the room's quietness. The "room" consisted of a small but fully equipped kitchen area in the entranceway, two queen sized beds with dresser drawers and closet, a large, high definition, wall-mounted cable TV and a full bathroom. The kitchen area had a window that overlooked the pool. We were glad to see that there weren't any ants in the room and that everything was clean. One thing that we felt that the room was missing was a living room area. If you wanted to relax, you either had to sit at a kitchen table or you had to recline on one of the two beds. The hotel did, however, have a main living room that was available to all renters near its entrance. We were also glad that the hotel's parking lot was spacious and clean and that Shutters provided unlimited, free ice. I loved Shutters' complete breakfasts that were available every day from 7 am until 10 am. There were too many things to choose from, i.e. waffles, grits, oatmeal, corned beef hash, biscuits with sausage gravy, scrambled eggs, bacon, sausage patties, cold cereal with milk, bananas, oranges and apples, pastries, bagles with cream and cheese and jelly, coffee and tea, orange and cranberry juices, yogurt, and hard-boiled eggs. It was nice that there was also an enclosed, outdoor place in addition to the often crowded indoor dining area for having breakfast. The only fault that I could find was that I felt that their coffee was very weak. My workaround was to make the hotel's coffee in our room each morning and this was actually pretty good. Probably the biggest fault that I had was that the pool seemed too small and too shallow for any lap swimming. The pool's depth probably ranged from two to four feet. Also, the deck area was small and, while there were some lounging chairs, there wasn't enough room for deck umbrellas. Based on the pool size and the hotel's policy of letting children 18 years old and younger to stay for free, I assumed that Shutters intends to attract families with children as opposed to attracting older adults. There was also an indoor pool and a small exercise room as well but we didn't spend much time in these areas. Lastly, we also greatly enjoyed the hotel's direct access to the beach through a boardwalk, it's outdoor showers and the sand dune top beachside gazebo. Overall, we really liked the hotel's cleanliness and convenience and close proximity to the beach. We recommend them !!! Oh, also, if we ever go to the Outer Banks during hurricane season again, we'll be sure to get hurricane insurance as well !!! read more

Shutters On The Banks - Local, Blue Crabs, steamed in Old Bay seasoning from O'neals Sea Harvest in Wanchese, NC. Yum !!! - Hotels Near Me - Kill Devil Hills, North Carolina

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Comfortable,clean, roomy, great location. They are in the process of a remodel. This made checking in a bit tricky. We were on the 3rd floor and we could just see over the dune for an ocean view. Bed was comfortable and crisp sheets. We asked for extra pillows when we booked and they were there. Small shower and limited sink space. Indoor pool was being refurbished. read more

Very clean and classy place! Rooms are super cute and the beds 10 /10 for cleanliness and comfort. Breakfast was awesome, fresh scrambled eggs and bacon, (none of that powdered stuff) fresh biscuits and pastries. 2 pools, 1 indoor and 1 outdoor. Friendly attentive staff. Well kept and maintained property! I would highly recommend the establishment to anyone, especially families. Also has private beach access , outdoor showers and a gazebo too! Very convenient. read more

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Overall this place was great for a short stay. I don't like to stay in hotels or motels if I have to but this one was much cleaner than I've experienced before. Traveling with two kids, 4 year old and 3 month old, I was comfortable staying there with them. The room was in the tower dune view first floor and we didn't hear any other guests at all. Breakfast was nice and staff was more than willing to help with anything. Only cons: The a/c made loud noises similar to fireworks at one point which kept me awake for some time but that seemed to resolve with adjusting the temperature. Also the outdoor showers on the beach path had no water to them so cleaning sand off prior to entering our room was challenging. In the end if we needed to stay somewhere for a night or two we would choose to stay again. read more

Great location, free breakfast, easy beach access with indoor and outdoor pool. Clean property & friendly staff read more

Overall charming with a decent selection of pastries, waffles, eggs and meat for breakfast. The rooms are clean but the bathroom area is quite small. No full length mirror in the room. Guest service was pleasant and very helpful. I would come here again. read more

We were initially greeted by a momma spider who had baby spiders. They treated the room near the door immediately and no more issues. It was a relaxing trip and the beds could have been more firm. The pools/hot tub were quiet and clean. Their breakfast was a basic breakfast with good options. Our room was great, and close by the water! We would go back. read more

Stayed here about 6 years ago with a nice room facing the ocean. This time we had a " pool /parking lot view" for far more money than we paid the first time. Sadly, this place feels like a mediocre motel beachside. The shutters on the window with the 24 hour/day glaring lights streaming into our room made sleep difficult. The room was quite simple. Will not bother to return. Went for the barely heated pool and inadequate hot tub jets. read more

For our spontaneous get-away, we stayed for one night. The check-in staff was fantastic; they were extremely pleasant and accommodating. The gentleman that was there (I believe his name was Ron?) recommended some good restaurants to try. The motel is located right on the beach. The view of the ocean is just breathtaking. The room was not horrible, however it had an unpleasant musty odor. For $250 + tax a night, I accepted more. read more

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Great experience for a weekend getaway. Room was clean and everything worked. Only knock was the little, hard pillows on the bed ... 3 was too many and 2 was not enough. Breakfast was a real breakfast with biscuits and gravy, waffles -- both full-size and silver dollar -- and cereal, yogurt, juices. The red-haired lady who ran the breakfast room made the experience even more enjoyable, plus, there was a sitting room with a fireplace where we sat and read. Would we do it again? Yep, in a heartbeat -- and sooner than later. read more

They are not flexible even if your flights change they will not let you check out early if you do they will charge you full price... they also say that all the hotel here do that. The beds on the lower floors are not as good as the 2 second floor. MAKE SURE YOUR FLIGHT IS NOT CHANGING. YOU WILL EAT 200 A NIGHT. CHECK OUT AT 11AM BUT CHECK IN IS 4PM SO TELL me why peoples cant check out early? Money hungry get copies of everything. read more

Shutters On The Banks - Hotels Near Me - Kill Devil Hills, North Carolina

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Disappointing. Staff: Friendly, but not accommodating. Room: MAJOR improvement is needed. See photos The beds are very uncomfortable and feels hard. There is a funky smell in the room. Carpet is messed up. Dunes view... literally the dune is blocking my view, not overlooking it, but actually stayed directly in front of it. Bathroom: Disappointing. Not pleasing to the eye. The faucet is broken, visible rust in the tub. Internet: Poor connection Cellular signal from the dunes view, NO SERVICE. Not happy. Beach is accessible, indoor and outdoor pool available. read more

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Great place to stay! Wonderful and friendly staff, pools are clean and well taken care of, room was in immaculate shape. Highly recommend. We will be back again and again! read more

We stayed here for one night on a weekend get-a-way. All in all, it's not a bad place to stay. The room we had was a room by the parking lot on the first floor, 2 queen beds. The room was very nicely furnished looks newly updated. The ONLY complaints we had are very minor, but nonetheless, worth mentioning. The Hotel is obviously an older facility - but very well kept. The room walls are VERY thin and not well insulated. We could hear when the phone rang and muffled conversations in the room next to ours. We could also hear footsteps from the room above ours. The shower was hot, but again an older model shower shower head (Still got the job done). The fridge didn't have a temp control that we could find and didn't cool the drinks very well, if at all. The bottom line - would we stay here again - YES!! read more

I stayed here for our mini-moon and we had a lovely time! We stayed in an Ocean view junior suite in tower building all the way on the end/corner and it was lovely. The room was large and had a tv for both the bedroom and the living room area. The bed was comfy and we didn't hear a lot of noise or other disturbances. The sunrise view was great and you could hear the ocean. The balcony provides a great view and location for relaxing. Beach access was so convenient and the beach was really good quality Breakfast was pretty good - bacon, bagels, eggs, cereal, coffee etc. Its not the same as a restaurant but it's included in cost and quick and convent Location is convenient to restaurants, bars, and shops. Parking was plentiful and easy to find. Staff was friendly and helpful. The room was clean and the bathroom was spacious and nice Overall, we had a wonderful stay and would happily return read more

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The property was very clean and staffed by a team of courteous and helpful individuals. The breakfast was a typical continental spread. Beach access was convenient. Great way to visit the outer banks. read more

This was our first stay and we loved it! The view from the tower was amazing. Everything was clean and up to date.

Nope won't be back - Front desk lied to us and judged me thinking I booked on Expedia I didn't I used my chase sapphire preferred members only card It's not a great location I used for my points and for rooms for free and you know what it shows - FYI there is a newer side to this so if you use expeida make sure you pay for ocean view bc they will not upgrade you especially if you have little kids i noticed all the kids w families are on the crapper side and all the "couples are on the newer side " aka older adults so unless you need an elevator day for age or disability you are stuck on the old crappy side like us - we were surrounded by smaller kids and they were loud like elephants past 10pm - I complained and all I got was an email hours later saying one would be checking out the next day ! Wow thanks !! I miss Hampton inn and surfside in near carova ! The check in lady was rude and just plane not in mood until I told her I yelp and I never be back I am a consumer advocate Pool is smaller than pic - towels are sucky No freebies like other places happy hours and cookies ! Not here !! Never again ! Also photos are of dust on the room decorations at least an inch and the fire alarm was brown and possible old not working as well with dust al over it. Gym is under construction not open Free water in breakfast area was not open all the time People do go in and get coffee all day long though Breakfast is crowded from 9-10am read more

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Overall a nice place. I've stayed in the obx quite a few times in both houses and hotels. Shutters has a great check in process. The front desk staff was amazing. I had a two queen suite with ocean view. I asked to upgrade and I got a king room with a pull out couch. I was very dissatisfied with the king room. It wasn't any bigger and when we pulled out the couch bed it was not clean. Literally crumbs and bugs. I went back to the office and told them and they immediately moved me back to the queen room which was great. It looked like the king room wasn't as updated as the queen. The pool room was nice, great easy walk to the beach, the beds were comfortable and the free breakfast is a standard hotel breakfast. The only other concern I had was the elevator. I felt like it was a gamble if I was going to get stuck in it every time I used it. Not sure when these should be checked but it has been a while. I would go back if I got a good deal on the rate. read more

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This is a nice place to stay when coming to OBX. You get beach access, accommodate pets, and have complimentary breakfast! Overall a great place, I definitely recommend it. read more

Thisis a great place to stay especially if rain is in the forecast. Indoor pool and small gym. close to the beach . decorated nicely and clean for being an older property. Great breakfast in lobby in a.m. you don't need to use your car since so many restaurants are within walking distance. quiet beaches...relaxing read more

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We drove in a day early and needed a place to stay for the night. Got in around 2am and went to about 5 hotels before landing on this one. Went in and we were greeted by Eric. He was very helpful, polite and professional. He got us in a room and made sure that we had all the things we needed for our short stay. The next day during check out we were greeted by another friendly staffer. Room was sufficient for the stay; staff was exceptional! read more

It is a great location! Private beach entrance. Close to many restaurants, shops, etc. Would definitely stay there again.

Another delightful vacation at Shutters. One thing I noticed is how clean the staff keeps this place. Being by the beach requires constant glass cleaning, and there on it every day. There's security cameras in every corner so obviously security is a priority and we really appreciate it. The breakfast cafe is such a cool perk: complimentary bacon and sausage, each on alternating days; do-it-yourself waffles, scrambled eggs and sausage gravy, bagels and cream cheese, English muffins, yogurt, coffee and so much more every morning, THANK YOU. The outdoor pool is lovely during the day, and the indoor pool with hot tub was wonderful at night. Not to mention our oceanview room was perfect. We cannot wait to come back next year. read more

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We recently stayed in room 226 in the Tower building at Shutters On The Banks. We've been coming to Shutters for many years and have never had any issues until this year. Now, suffice it to say, we will never be back. We were scheduled to check out on a Saturday. Thursday night at approximately 9pm we found not one, but two insects in our room that appeared to be cockroaches. For legal reasons, I'm not a bug expert and cannot say definitively that these insects were cockroaches, but numerous Google searches led us to believe the insect to be an Oriental Cockroach, native to North Carolina. Now my 8 year old is begging to leave and I'm concerned about taking hitchhikers back home. I know in this situation people in other hotels have successfully gotten their whole trip refunded due to this. I didn't request that. I merely wanted a few nights refunded just in case one of these things came home with me and I had to call an exterminator. I think that's more than fair. I called the front desk and was told that they couldn't move us because the hotel was full (which I didn't want anyway) but they could give us what amounted to a can of Raid. Unacceptable, so my husband called the front desk and asked for the manager. He was told there was no one on premesis in charge and that there was no way to reach any such person. Which is ridiculous. He bagged the live insect up and took it to the front desk being careful to avoid other guests because he wasn't trying to make a scene (when in reality he should have showed it to everyone he walked by, but he was still hoping for a mutually beneficial resolution at this point). The girl at the front desk was immediately grossed out (recognizing what the insect likely was but also not a bug expert) and was very apologetic. Still, he needed to talk to someone who could make decisions. She told him there was no way to reach the manager but called the maintenance supervisor. He refused to even come talk to him in person, opting instead to have the counter attendant text him pictures of the bug and then called him back and gave him the same run around. We left that night with a promise that when the manager came in at 9:30am the next day, we'd receive a phone call. 2:30pm in the afternoon and still no call, so I called the hotel. I was told the manager had already left for the day. So the ONLY person in charge of a hotel that's open 24/7 came in at 9:30, didn't call a very upset customer about a sanitation/pest issue, and then left 5 hours later with absolutely no way for their staff to contact them if needed? Absolutely unacceptable. So now this review, and the accompanying pictures (where ever I can post pictures) will be going up so everyone knows what they may be getting into if they check into Shutters, because they've made absolutely zero effort to fix the situation. I've seen at least one past review on their Facebook page that says pretty much the same thing, so stay here at your own risk and know that if you are dissatisfied with anything, they will definitely not go out of their way to make it right. Update: just received a call from the maintenance supervisor, literally right after I posted this. He said he's been texting the manager and she told him that she could "handle the situation" but gave no details as to what that meant and also said it wouldn't be until she "got back", which would likely be Thursday. Today is Friday.... Again, unacceptable customer service practices. At this point, I'm probably not going to get any money back since I'm posting these reviews, but maybe it will save you from the same experience and teach them that customer service shouldn't take a WEEK... read more

The Outer Banks is not to be compared with many of the more commercial or "exclusive" type beach areas you may have visited. As you head down NC 12 S you realize the weathered bungalows are peppered with salty hotels/motels that have been in business there for as many years as I can remember. Our stay this past weekend was at the Colony IV. The staff was so accommodating and kind. Rooms were clean, beds comfy and a nice continental breakfast was a great way to kick start your day! You won't find this to be the Ritz - its a beach community and the memories I have from my summer vacations here were revived when we opened the door to our room. Small bath and single sink - so what. No flat screen TV - so what. The ability to open the door to the balcony and take in the view of the ocean that provides a backdrop to the sea oats dancing in the salt air breeze and hear waves crashing and gulls screaming for a bite to eat - PRICELESS!! read more

Shutters On The Banks - Our official welcome sign - Hotels Near Me - Kill Devil Hills, North Carolina

We stayed here for two nights after hurricane dorian hit the Outer Banks while we waited to get into our village. I was a bit skeptical about staying at a "two star" hotel for sub $100 per night, but I was pleasantly surprised when we arrived. Staff was very friendly and helpful. Front desk, lounge and breakfast area were very clean. I got a "dune view" room, which means oceanfront, ground floor. We litterly walked out the door from our room, to the walkway and less than 100ft from the beach. Our room was a standard 2 queen room. It was a little on the small side for 4 people, but it was clean. Bedding and towels were also nice an clean. I would not have any issue staying here again or recommending it others! read more

What a lucky find! This was a perfect stay, so much so that we had to extend our stay an additional night. We had a 4th floor room with an ocean view in the tower building, an awesome vacation. We already have reservations for next year, we can't wait!! read more

Shutters On The Banks - Hotels Near Me - Kill Devil Hills, North Carolina

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So when I write reviews for hotels, I'm rating based on my overall experience, not just the actual hotel room so keep that in mind. This was my first time in Outer Banks and overall I really enjoyed my stay at this hotel. It isn't the Marriott but for a beach front hotel, it was pretty great. As soon as I arrived I was greeted by Gretta at the front and she was so incredibly friendly and welcoming. I had no problem checking in and was given my room card. We stayed in the Tower building which is their newer building. It's pricer but based on the pictures I saw on their website, the Tower rooms looked a lot nicer than the main building rooms. I have to be honest here, when I walked into my room I was a little surprised as I was expecting a room a lot nicer looking. It wasn't horrible but let's just say the pictures online made the room look like a 5 star hotel and that's not really what my room looked like. The bathroom was small and the lighting of the overall room was bad. The only good light we got was when we opened the shutters which we couldn't do the whole time since people would walk by. We stayed on the first floor with a view of dunes btw. The beds were comfortable and the AC worked perfectly. The shower had good water pressure and didn't change temperature like a lot of beach hotels tend to do. Everything was clean and housekeeping made sure we had fresh towels everyday. The hotel has an outdoor and indoor pool but the deepest it goes is 4ft, which really isn't ideal for adults. There's also a hot tub and a small gym. The beach is literally right in front with a private entrance just for the hotel guests. There's also a really nice gazebo on the path going to the beach. The hotel also has free hot breakfast just FYI. Overall, I had a great time at this hotel. The price was right, they had great customer service, the room was clean, the location is great, and we got free breakfast. I would stay here again. read more

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I recently stayed here for three nights. I wanted to go through VRBO but my mom suggested this motel. It is locally owned so I thought why not give them a chance. I wasn't very impressed. Pros: friendly staff, relatively inexpensive. I think we paid around $160 a night after taxes. Cons: location, room condition, amenities. The room had a really funky smell. Not sure what this was from. Also the room was advertised as having a kitchenette, when in fact it had a small coffee pot in the bathroom and a mini fridge and mini microwave next to the bed. There were two queen sized beds with nice linens but the mattresses were rock hard and very uncomfortable. Also the toilet was super hard to flush. The walls were so thin I could hear the person in the next room snoring through the wall. The pool and spa were very small and over crowded. The beach access was direct from the hotel which was nice but people were smoking all over the place. There were two rinse showers and a fish cleaning station but no foot rinse- weird. They offered a breakfast which had recently been improved we were told by the desk staff. But it was just a continental breakfast with a waffle iron. No meat offered which is silly, throw in some bacon or sausage and call it a hot breakfast. The coffee was good though- a nice medium roast. I think the thing that annoyed me the most was that we though we were booking an ocean view room, not ocean front, but ocean view and we did not have that at all. We had a concrete stair case two steps from our door and a view of the parking lot. The only thing that made this motel different from an Econolodge is that they had plastic plantation shutters over the windows, which would have been way cooler if our view was of the beach or sand dunes or ocean, but it was not. So that novelty wore off after about one minute. I would not stay here again. It lacked character and was uncomfortable. If your looking for a cheap, noisy, place to take the kids- by all means this is for you. read more

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The front desk is very helpful. It's in the middle of everywhere. A issue happen and and it was immediately addressed and the price is reasonable. For these reasons, I would definitely be back! The atmosphere makes me want to consider moving to this area read more

Shutters on the Banks offers a comfortable facility and a beautiful, convenient beach in the Kitty Hawk area. If you have the extra money I feel the tower rooms are of better value. They are newly renovated, spacious, and meticulously clean with a beautiful view as we were on the third floor. Very scenic and surprisingly peaceful. Early in the morning, we walked out to the beach to watch the sunrise. Wonderful experience. We also had the fortune of seeing several dolphins. The staff here are wonderful. My fiance and I planned a surprise for his mother, and they let us into her room before she was due to arrive in order to set up her gift. We truly appreciate that. His mother was so happy! We also appreciated that the tower building had private balconies and an elevator. We only stayed here for a night, but we were very happy with the view. The bed was relatively comfortable. A bit firm for my fiance's liking. The pillows were soft and plentiful. We also took advantage of the coupon for Dairy Queen that was on the room key. Great added benefit. CONS: The shower is beautiful and roomy but didn't have a door. I found that a bit odd. We didn't visit the outdoor pool, but the indoor pool area was quite small and crowded. During the time of year we visited OBX the ocean was still very cold - so I guess that may be why so many people were interested in the indoor pool. Lots of loud, splashy kids lol. The breakfast left a lot to be desired. Microwaved bacon, powdered/frozen eggs, waffle maker, cereal and oatmeal. There were assorted breads, but I didn't like the danish I had and the bagel was damp. I appreciated the coffee and the boiled egg I had. The parking lot fills quickly when there are a lot of guests in the hotel. We forwarned! The room was gorgeous, but the surroundings aren't the most romantic in my opinion unless you plan on spending a lot of time in the room. If you are planning a trip with your sweetie, definitely book the tower room (without question). Shutters is also expensive considering other options in the area. We stayed in Corolla for two nights before our stay at Shutters (Kitty Hawk) and it was $100 less per night. read more

Really great location. Rooms was ok, nothing to write home about. Did the trick. Was a business trip. Not sure i would take take the family. Not enough room read more