Absolutely amazing experience!!! I needed a repair to my…read morehydraulic brakes on my E bike and they got me right in for the repair because I needed the bike that day. Super friendly and I was able to wait for the repair while waiting I did some shopping for a e-bike for my wife excellent selection and very knowledgeable on the bikes found the perfect fit for her can't wait for her to test ride it. I work in the Aerospace field and Redondo eBikes checked every box for me super friendly very very knowledgeable on E-bikes awesome selection and amazing value thanks guys for getting me right in and write out. I really appreciate it thank you again!!!

They really took their time to get me onto the right bike. Professional, friendly, knowledgeabl.read more

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Jay was knowledgeable, patient and helpful. We will very likely be doing business here!read more

Service was great and the mechanic was very helpful and transparent about what my bike needed.read more

We bought our e-bike for our daughter here a year ago. That was a nice experience. Everyone is…read morehelpful and kind. This time, our e-bike stopped working so we took it in. A part that was hard to get was needed so they ordered and fixed it for us in a timely manner. It wasn't cheap but it was necessary... we trust our bike with these guys!

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

closed ?!I had the best experience with staff and bike fit many thanks! Robert you will be missed.read more

I went into the Triathlon Lab to get my first bike for my first triathlon in a few months…read more I didn't know much about bikes but the owner Robert helped me out a bunch. I explained to him what my skill level was, the course of the tri, and what my budget was and he help pick out a few bikes within my budget and had me try them out. He explained a lot of things I was unaware of going into purchasing a bike for the Tri Robert made the entire process very easy and was extremely helpful, I am excited to come back and check out the store more.

The crew here is super helpful and very friendly. Doesn't feel like a pushy sales man.read more

I had never stepped foot into South Bay Cycle, but as of this week, I would not purchase a bike…read moreanywhere else. As our holiday celebration this year, my team built bicycles for children in an underserved community. My team is a team of financial advisors, so of course we could not just hand over the bikes THEY built! Brandon, of South Bay Cycles, came to our location, inspected and tuned the bicycles so that they were in tip top shape for the kids. There was some confusion with the time the families would arrive, but Brandon went the extra mile, bringing in another mechanic, to ensure the bikes were ready for them. All went well, the kids were thrilled and so grateful. Isn't this the kind of business you would want to support? It is for me. Thank you South Bay Cycle for your kindness and support of this event!

The young gentleman that works there has a Genuinely Great Heart!! First of all for veterans Day…read morelast year he gave away bike to veterans!! We took our neighbor thats a Navy Veteran to get a bike he was so patient with him and kind to find a bike that fit him just right.. On another occasion my husband and I purchased electric bikes online and needed them to be assembled, be was so fast in replying to me and had the best prices around. We dropped it off and it was done within a few hours. He is very attentive to details and the bike rides great!!! We'll definitely keep coming back and referring family, friends, and neighbors!!

Guys are top notch. Stayed open after business closed to take care of my daughter's bike so she…read morecould use it the next day for school. Use these guys for your bike!

Support locally owned "Trick e-bikes" rental & sales on Hermosa Ave. Owner Clint was very helpful…read moreon the phone and offered a very fair repair estimate. Keith, the tech was very helpful even though he had a full schedule. He did a great repair at a very fair price. Please give them a shot if shopping for an e-bike or need service.

Great service and good people. Brought my old e-bike and everything got fixed with very reasonable…read moreprice

The staff are so great. I don't know anything about e-bikes but they are very patient with me when…read moreI was explaining what needs to be done to my son's e-bike.

We trusted this shop to fix my son's bike, and after keeping it for nearly 3 months, they still…read morecouldn't repair it. Instead, they handed the bike back with broken wheel parts and charged us a ridiculous $200 "service fee" for absolutely nothing. What exactly are customers paying for here? Months of wasted time, zero results, poor communication, and damaged parts? The customer service was terrible. The staff acted inexperienced, unprofessional, and completely unable to handle a simple repair or communicate honestly about the situation. Charging customers after failing to fix the bike is unacceptable. We left with the same broken bike, missing time, and an extra $200 bill. I would absolutely not recommend this place to anyone. Save your money and go somewhere that actually knows how to repair bikes and treat customers properly.