I can't say enough good things about this place. Located up the street from the cottonwood…read moreskatepark, my kids love to stop and check out after spending time there. The staff will go out of their way to try and get what you're looking for, and are always beyond helpful. I highly recommend stopping in for a new skateboard, or bike.

I'm new to skateboarding, but I know the skate community is big on supporting local shops,…read moreespecially during COVID-19, so going to Cottonwood was an easy choice when I needed to get new bearings. The shop is located above the Cottonwood Cyclery in one room, which is a bit small, but contains a LOT of skateboard decks, along with bearings, trucks, and other accessories to customize your board. The staff member who helped me was knowledgeable about the products and recommended some bearings to me for my board. I have a feeling that he owns the place and runs the whole store nearly by himself, because he answered a phone call while ringing me up.

We bought two Aventon ebikes from Emachinez - Gear Vault about a year ago and just brought them in…read morefor service. Darin took care of us and honestly, it was the best customer service experience we've had in a long time. He walked us through how to clean and wax our chains ourselves, explained everything clearly, and was so friendly and knowledgeable the whole time. We trusted his recommendations enough to pick up new handlebars and a stem while we were there. We've never felt more seen and appreciated as customers. This shop (South Town Mall, Sandy) has earned our loyalty -- we won't buy ebikes anywhere else.

we worked with Meleik, we were not sold on a E-bike let…read morealone a brand, and in less then an hour we came home with 2. he is knowledgeable in the product itself, but was able to answer our 100 questions! even asking a few over and over! he even took the time to close shop and let us take them on a cruise before we decided. myself am suffering from multiple surgeries in a very short time and still in a lot of chronic pain, so I was very unsure if I could even ride, we took our first bike ride today and let me say the Aventon abound , the ease of the assist was perfect I was able to pedal to get some exercise but was able to keep riding with out over doing it. They may have been a little pricey but just our first short ride today and the first time being able to enjoy an activity that I loved before I got hurt and haven't been able to since was priceless. worth every penny! Thank you so much Meleik and (I'm sorry for not knowing the other awesome guys name) for everything Even all the way down to helping us load and unload a few times to get everything to fit! I've already referred a few people so with it

Owners took such good care to explain the products so I could make a good decision. Very…read moreknowledgeable!!!!! Hands down place to go for outdoor activities gear !!!!

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Nicole and David helped us find the pair of shoes we needed after a recommendation from another…read morelocation up north. Camerom can certainly be proud of his team and the place looked organized and well stocked considering the holiday season.

It's been just a minute since I've been to this location. For some reason I have a vague notion…read morethat this used to be a Chinese restaurant but don't quote me on that. What I can say with certainty is that Big 5 is an all-around kind of place. Not so much for outdoors enthusiasts--others excel in that category. Not exactly a winter sports or team sports destination, at least that's not their specialty. And clothing selection is decent but not over the top. If they do edge anyone out it's in the shoe department which is pretty hefty, especially if you're not looking to spend a ton. Hiking boots, running shoes, tennies, and lots in between. But really, Big 5 is about covering the bases (pun intended) and offering a modest selection of everything. And at really competitive pricing (keep an eye on the ads) it's at least worth a stop in to see what they have. Pretty convenient right there on 90th South.

Awhile ago I left a lesser review as I was disappointed to see staff on their phones a lot and not…read morepaying attention, helping or instructing the kids. I definitely see improvement in all areas in the past few months. From the time it opened the staff has always been kind and friendly and go out of their way to make us feel like we belong and always have remembered our names. They do get very busy on the weekends so I understand how hard it can be to have everything too too- be patient people. -- maybe some paper towels and spray cleaners available at the counters would be helpful. Al in all this is our favorite place to be- kids play and I can get tons of work done with computer and charging outlets everywhere. Thanks for doing a great job!!

If your kid is under 10, prepare for them to get absolutely bulldozed by the older kids -- even in…read morethe so-called "toddler zone" (which is apparently toddler-friendly the same way a mosh pit is grandma-friendly). Jaylynn (the manager/owner?/bad-attitude-enthusiast) greeted guests with the warmth of a DMV worker on their last day. Her vibe was so aggressive you could practically taste the hostility. It's clearly contagious too, because Ava at the front desk checked us in like we were an inconvenience to her and her great-great grandchildren. Bonus: you'll spend about 30 minutes getting a wristband -- and that's without a line. This place could be great... if it were managed by literally anyone else.

Super helpful employee we came in on Tuesday December 6th and the young guy was so helpful!! We had…read moreonly a request from my 11 year old son for a pro scooter?? We have no idea where to begin!!! What's a good brand what do the kids like etc... and he was so kind to walk us through explaining why the different prices and brands! Referred a friend who also came over to pick up her son a scooter as well! Because we were in the dark about where to begin!! Good job!!

I came in with a chopped scooter, absolute piece of shiz. I paid 10 dollars for the service and 40…read morefor a brand new pair of wheels, sam is probably the greatest human to ever walk the face of the earth, he got it done in a short amount of time and was extremely nice, he needs a raise.

Nice group of people who made you feel welcome from the moment you walked in. The guy at the front…read morewas joking around with everyone as they walked past. Clothing is good and will be back!

Bought a skateboard from them for my 9 year old son. The next day the deck began delaminating. Went…read moreback into the store to return it. They told me there was nothing they could do for me. Terrible customer service. I will never be spending my money there again. It had barely been used at all. Such a disreputable company. I will be going to BC Surf and Sport In the future.

Always so helpful! We come here for all our bike needs and they even repair strollers!read more

Amazing service! Everyone is so friendly and helpful really great place to buy or rent bikes!read more

I don't want to be a shoe lover-it goes against my minimalist values and lifestyle. But every time…read moreI wander into this store, I find myself mesmerized, drawn to the variety of shoes in so many styles! I love the layout of the store and how it's always neat and tidy. That goes a long way for me. If you're disciplined, you'll head past the shiny racks of new shoes and go to the clearance section. There are usually plenty of great pairs to choose from, and at a marked down price. Who can argue with that? Checkout is pleasant, I've never had to wait too long. Cashiers are friendly but not pushy and overbearing. I'll be back. But I have to follow my rule of only buying a new pair of shoes when I'm replacing another pair that I finally wore out. (Or lost randomly at the airport......right?)

Lilly was super amazing about helping us find boots that worked well for us! She was so sweet and…read moreso kind, she made it such a great experience!! Gentry was also absolutely lovely, she helped point us in the right direction and was so sweet at check out. She also went out of her way to help us find a good deal, it was very kind.