Parking is a nightmare, directed to the baseball gloves, but struggled to find the right size for…read moremy left hand player. Staff was MIA when I needed help. I get that there is no public restroom, but not very sympathetic response when directed to cart my 3 year old to another store just to come back and ask for help (which I wasn't getting in the first place). Good reminder why I shop online. Able to come home and buy the items on Amazon much easier, quicker and cheaper. Wanted help and to support brick and mortar, but didn't feel supported as a solo parent trying to buy sports gear for my son.

Finally some good customer service at a Big 5 Sporting Goods Store…read more I came in to find out if they had any hiking boots that would suit my needs, and weren't to expensive, but were of good quality. Angel asked right away if he could help me. I told him what I was looking for,. He was very patient with me. Since the store is set up that the sales associate has to go in the back to pull the shoes/boots from inventory. I put a lot of miles on Angel today. I think I tried on every possible hiking boot that they had available. The answer was always nope this one isn't going to work for some reason or another, mostly due to comfort. I was about to walk out again defeated when he said "Why don't you try these Bearpaws they look similar to the boots you have on." I said "Sure, let's give it a whirl." He came back empty handed saying they didn't have my size in stock. He quickly added that he could see if another store, in the valley, had my size, and he could have the boots transferred to that store. He called around, the store in West Valley had my size. He said I could drive all the way across town, or I could come back when they transferred. I opted to come back. I didn't want to drive across town, in traffic, to try on a pair of boots that I wasn't sure would fit me or not. He said it would take around 10 days. Just to come across town...ummm ok. I wasn't in a rush so it was ok I would have to have to wait. Angel was so helpful in this seamless process. I was also able to find a new hiking pack similar to the one I've used for years. It was a disappointment that they didn't carry the same style, but that isn't Angels fault, and the pack was similar enough that I'm sure I will enjoy it just as much. Fast forward a few days later my boots were in to pick up. That's faster than the 10 days I was told. I told them I would be by on the weekend to pick them up, well actually to try them on to see if I liked them. The next day someone else called to tell me my boots were in, I told them I had already spoken to someone, and I would be by this weekend. So the weekend came, and again I went hiking in my old boots. I stopped by to check out these Bearpaw boots. What a difference a week makes when it comes to customer service. I had to ask for help. I asked if Angel was there, and they said he had the day off. I told them what I was there for, and the two sales associates at the counter looked at each other like "what is she talking about". Someone found the boots, and handed them to me...and I was left on my own. After trying them on, I decided to buy them, and try them out. They were similar to the ones I already own, and hoped for the best. The cashier surely wasn't friendly when she rang up my purchase, which is the case with most Big 5's. Big 5's are a lower end discounted sporting goods store with a self serve vibe. When you shop here you know what you're getting or you should.

I stop in everytime I drive through Salt Lake City, and am always happy with the outcome. I was in…read moreat the beginning of July. Even though there was not a special sale going on during our visit, it is always a treat to find past season Patagonia items at a discount. The store is clean, well laid out and well stocked, both with past season and current season items. Fitting rooms are spacious so you can try many items and still have room to check out all angles in the mirror. The staff is friendly as well. This time we had a jacket we needed repaired, so they accepted it to ship back for repair. Lots of parking is available in their lot.

I don't live in SLC, but when I'm in the area, I always stop at the Patagonia Outlet…read more The biggest and one of the only downsides of this location is the parking. If you catch it at the wrong time, good luck finding a place to park because the lot is tiny. Inside, the store isn't large, but it packs a punch for what it has. A lot of items are discounted 30% or 40% (or more, depending on the event). Some of the items are samples and/or irregular items, so the discount(s) can be pretty steep. One of the best parts of this is that for someone who is out of town, they will ship your purchase for free. So I always take advantage of that because why pack it in your luggage when they'll do that for you? It's a great outlet with pretty stellar deals and a great selection. 100% worth the stop.

Prices are way too high for what you're getting. I saw some used scratched up wedges for $120 and…read moredecided not to buy it then I went over to unita golf which is like 700 feet away and they had brand new unused clubs that were the same brand discounted for $120

Dude at the counter was trying to blame their over priced second hand or years old equipment on…read more"tariffs". He actually said just that. Considering that over 98% of what they sell is several years old or used, I don't think so. Sounds like they are pushing a bias to make a few extra bucks....highly dis-honest. I found the same name brands, brand new for less on Amazon. What a rip-off. I'd look somewhere else.

This store has everything you need for outdoor adventures! We've been coming here for years for all…read moreour outdoor needs and their prices are reasonable for even the name brand items! Sadly, they will be closing their doors soon, but I still wanted to leave a review so they know they will be missed and have/had a lot of fans of their store. Last day is still TBD but they are still getting shipments each day to clear out their warehouse.

Great selection and helpful staff. Prices are very reasonable. You pretty much find anything you…read moreneed for outdoors.

This is the saddest REI on the planet. The store has been gutted of its floor inventory leaving a…read morepoor selection of items for sale. We asked a salesperson if they were going out of business because the store now resembles a Kmart on its last legs (she said no). My wife tried to buy some hiking shoes while we were there - eventually the salesperson (who tried to give good service) said "I can't help you anymore." We left empty handed and went to Scheels where the variety, service and prices were excellent (we immediately got what we needed). REI has become a victim of bean-counting business wonks who don't care about the outdoor community. Two can play this game: Cancel my loyalty points: I'll look my outdoor gear elsewhere.

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

If you're looking for a place for runners, the Salt Lake Running Company is your "cult." They offer…read moreexcellent expert sales associates (I think they do work on commission, so mentions a name when checking out, but they don't pressure you in my experiences), the latest in shoes which you can take for a spin, clothes, fueling items, and runs. In 2025 I race the 5k-10k-15k series, and my husband and I are doing again this year. My husband always buys his shoes here, but I'm still experimenting with my running shoes needs. I like that they sell a verity of brands of clothing. My favorite clothing brand is Brooks (as a Seattle transplant). The items can be pricy, but you're paying for quality and service. They also have some great sales when their inventory is turning over between seasons. AND win one of their races and get a voucher!

These guys are AMAZING!!!!! I had such a fantastic experience my very first time coming (and first…read moretime buying running shoes!) They were very helpful, knowledgeable and patient! (I brought my 3 lovely kids with me) Thank you thank you thank you!!

Im 70 years old and have been skiing since I was 12.. I always assumed boots were either…read morecomfortable, but lousy fit for skiing,.. or painful, but supportive. Sports Den proved that all wrong. They set me up with a fully supportive boot that I can wear all day (without loosening) with 0 pain. The first day was getting measesured on all the gizmos they have to get a rough estimate.. I skied a day.. and had pain in a few spots.. they listened and adjusted overnight to accomidate. I skied a second day.. had some pain in and ankle.. again, they listened , adjusted overnight. I skied a third day.. hallelujah!.. no pain and incredable ski control. The staff is well informed and solid proffesional.. first rate group

I desperately needed new ski boots as the last couple of years. I was reading Yelp reviews and saw…read morethat the Sports Den has very positive reviews. I walked in at 1130 and was greeted by Robert. He asks a few questions, went to the back and got a couple of different boots and we were on the way. He was able to put me in some easy entry/exit Salomon's. While we were waiting for the footbeds to warm up, he was able to find the exact skis I was looking for. It took maybe an hour to complete the transaction. After a few days on the mountain, my ski boots became to loose. Without an appointment, I walked in and explained my situation. The boot fitter went in the back and worked his magic!

We have now purchased skis for ourselves and our kids from Level Nine every year that we've been…read moreback in Utah. The location is convenient and I'm always struck by how knowledgeable the staff is. They all are avid skiers/snowboarders with so much love for the sport. The selection is fabulous and the sidewalk sales fantastic! My son was thrilled this year to see the skis he's been drooling over, on sale! Level Nine is always my first stop for local ski gear!

Miles did an awesome job punching out my boots today. What a smart and knowledgeable fella!read more

This review is for the snowboard rentals…read more So, this year, I finally made time to get back to snowboarding and to continue practicing before I make big decisions to invest in the complete gear. I heard about this store and how they provide rentals for a reasonable price. The process is easy: check in at the kiosk to make res; meet with one of the reps in the back (fitting/sizing): and then, pay at the front counter. Staffs are super helpful and nice. Ample parking in the lot. I'd come back to continue renting gears or referring others to come here.

Our first round of rental equipment was great so we rented from Canyon again yet our second…read moreexperience was horrible. The bindings on the skis were set so that they creaked all day. Instead of enjoying the quiet serenity of skiing through powder, the sound of a squeaking old rusty hinge was heard the whole day. The snowboard was set so badly that it caused foot cramping all day. When shown the video with the sound and told how vastly different the experience had been, the employees did not know what could have caused it and were not willing to do anything about it. Extended family are coming out next month and will not be using this rental shop.

Finally! Arc'teryx arrives in Utah! Grand opening weekend…read morewith mocktails (because Utah) and DJ. Even tho shipping is lightning fast and usually almost overnight, it's nice to have a retail store to try on for sizes.

Stopped in to pick up a few gifts for a friend who loves hiking. Ended up getting a backpack, water…read morepouch, and hiking poles. Great selection of quality outdoor gear, and the staff was helpful without being pushy. A great spot if you're shopping for someone who loves the outdoors.