Parking is a nightmare, directed to the baseball gloves, but struggled to find the right size for…read moremy left hand player. Staff was MIA when I needed help. I get that there is no public restroom, but not very sympathetic response when directed to cart my 3 year old to another store just to come back and ask for help (which I wasn't getting in the first place). Good reminder why I shop online. Able to come home and buy the items on Amazon much easier, quicker and cheaper. Wanted help and to support brick and mortar, but didn't feel supported as a solo parent trying to buy sports gear for my son.

Finally some good customer service at a Big 5 Sporting Goods Store…read more I came in to find out if they had any hiking boots that would suit my needs, and weren't to expensive, but were of good quality. Angel asked right away if he could help me. I told him what I was looking for,. He was very patient with me. Since the store is set up that the sales associate has to go in the back to pull the shoes/boots from inventory. I put a lot of miles on Angel today. I think I tried on every possible hiking boot that they had available. The answer was always nope this one isn't going to work for some reason or another, mostly due to comfort. I was about to walk out again defeated when he said "Why don't you try these Bearpaws they look similar to the boots you have on." I said "Sure, let's give it a whirl." He came back empty handed saying they didn't have my size in stock. He quickly added that he could see if another store, in the valley, had my size, and he could have the boots transferred to that store. He called around, the store in West Valley had my size. He said I could drive all the way across town, or I could come back when they transferred. I opted to come back. I didn't want to drive across town, in traffic, to try on a pair of boots that I wasn't sure would fit me or not. He said it would take around 10 days. Just to come across town...ummm ok. I wasn't in a rush so it was ok I would have to have to wait. Angel was so helpful in this seamless process. I was also able to find a new hiking pack similar to the one I've used for years. It was a disappointment that they didn't carry the same style, but that isn't Angels fault, and the pack was similar enough that I'm sure I will enjoy it just as much. Fast forward a few days later my boots were in to pick up. That's faster than the 10 days I was told. I told them I would be by on the weekend to pick them up, well actually to try them on to see if I liked them. The next day someone else called to tell me my boots were in, I told them I had already spoken to someone, and I would be by this weekend. So the weekend came, and again I went hiking in my old boots. I stopped by to check out these Bearpaw boots. What a difference a week makes when it comes to customer service. I had to ask for help. I asked if Angel was there, and they said he had the day off. I told them what I was there for, and the two sales associates at the counter looked at each other like "what is she talking about". Someone found the boots, and handed them to me...and I was left on my own. After trying them on, I decided to buy them, and try them out. They were similar to the ones I already own, and hoped for the best. The cashier surely wasn't friendly when she rang up my purchase, which is the case with most Big 5's. Big 5's are a lower end discounted sporting goods store with a self serve vibe. When you shop here you know what you're getting or you should.

I don't live in SLC, but when I'm in the area, I always stop at the Patagonia Outlet…read more The biggest and one of the only downsides of this location is the parking. If you catch it at the wrong time, good luck finding a place to park because the lot is tiny. Inside, the store isn't large, but it packs a punch for what it has. A lot of items are discounted 30% or 40% (or more, depending on the event). Some of the items are samples and/or irregular items, so the discount(s) can be pretty steep. One of the best parts of this is that for someone who is out of town, they will ship your purchase for free. So I always take advantage of that because why pack it in your luggage when they'll do that for you? It's a great outlet with pretty stellar deals and a great selection. 100% worth the stop.

This is not your typical outlet. The store consist of full price retail items, slightly discounted…read moreitems (30-40%) and irregular items. Don't expect to come to this store for a deal. The store also offers repairs for Patagonia products. This is great opportunity to get repairs done right at the shop. I've been told repairs are reasonably priced when product is out of warranty. The store does have a small lot. Good perk in this just area.

Prices are way too high for what you're getting. I saw some used scratched up wedges for $120 and…read moredecided not to buy it then I went over to unita golf which is like 700 feet away and they had brand new unused clubs that were the same brand discounted for $120

Dude at the counter was trying to blame their over priced second hand or years old equipment on…read more"tariffs". He actually said just that. Considering that over 98% of what they sell is several years old or used, I don't think so. Sounds like they are pushing a bias to make a few extra bucks....highly dis-honest. I found the same name brands, brand new for less on Amazon. What a rip-off. I'd look somewhere else.

This store has everything you need for outdoor adventures! We've been coming here for years for all…read moreour outdoor needs and their prices are reasonable for even the name brand items! Sadly, they will be closing their doors soon, but I still wanted to leave a review so they know they will be missed and have/had a lot of fans of their store. Last day is still TBD but they are still getting shipments each day to clear out their warehouse.

Great selection and helpful staff. Prices are very reasonable. You pretty much find anything you…read moreneed for outdoors.

Came in looking a new ski setup this winter on a limited budget. I also don't know much about skis…read moreor boots either. But the associate, Rachael, was so helpful! She sized my boot perfectly and patiently answered all of my questions about skis. She offered valuable insight and clearly knows her stuff! I found the perfect boots within my budget and skis for a reasonable price. She also helped me get my skis mounted! Literally made this experience so easy and helpful. Someone give this gal a raise because this was one of the best customer service experiences I've ever had!

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

If you're looking for a place for runners, the Salt Lake Running Company is your "cult." They offer…read moreexcellent expert sales associates (I think they do work on commission, so mentions a name when checking out, but they don't pressure you in my experiences), the latest in shoes which you can take for a spin, clothes, fueling items, and runs. In 2025 I race the 5k-10k-15k series, and my husband and I are doing again this year. My husband always buys his shoes here, but I'm still experimenting with my running shoes needs. I like that they sell a verity of brands of clothing. My favorite clothing brand is Brooks (as a Seattle transplant). The items can be pricy, but you're paying for quality and service. They also have some great sales when their inventory is turning over between seasons. AND win one of their races and get a voucher!

Team here was very helpful and attentive. I told him what I wanted and he pulled three styles that…read morefit my needs. A quick try in and walk around the store and I was in and out in 15 minutes. Also, their selection is fantastic.

Im 70 years old and have been skiing since I was 12.. I always assumed boots were either…read morecomfortable, but lousy fit for skiing,.. or painful, but supportive. Sports Den proved that all wrong. They set me up with a fully supportive boot that I can wear all day (without loosening) with 0 pain. The first day was getting measesured on all the gizmos they have to get a rough estimate.. I skied a day.. and had pain in a few spots.. they listened and adjusted overnight to accomidate. I skied a second day.. had some pain in and ankle.. again, they listened , adjusted overnight. I skied a third day.. hallelujah!.. no pain and incredable ski control. The staff is well informed and solid proffesional.. first rate group

I desperately needed new ski boots as the last couple of years. I was reading Yelp reviews and saw…read morethat the Sports Den has very positive reviews. I walked in at 1130 and was greeted by Robert. He asks a few questions, went to the back and got a couple of different boots and we were on the way. He was able to put me in some easy entry/exit Salomon's. While we were waiting for the footbeds to warm up, he was able to find the exact skis I was looking for. It took maybe an hour to complete the transaction. After a few days on the mountain, my ski boots became to loose. Without an appointment, I walked in and explained my situation. The boot fitter went in the back and worked his magic!

Miles did an awesome job punching out my boots today. What a smart and knowledgeable fella!read more

We have now purchased skis for ourselves and our kids from Level Nine every year that we've been…read moreback in Utah. The location is convenient and I'm always struck by how knowledgeable the staff is. They all are avid skiers/snowboarders with so much love for the sport. The selection is fabulous and the sidewalk sales fantastic! My son was thrilled this year to see the skis he's been drooling over, on sale! Level Nine is always my first stop for local ski gear!

This review is for the snowboard rentals…read more So, this year, I finally made time to get back to snowboarding and to continue practicing before I make big decisions to invest in the complete gear. I heard about this store and how they provide rentals for a reasonable price. The process is easy: check in at the kiosk to make res; meet with one of the reps in the back (fitting/sizing): and then, pay at the front counter. Staffs are super helpful and nice. Ample parking in the lot. I'd come back to continue renting gears or referring others to come here.

Our first round of rental equipment was great so we rented from Canyon again yet our second…read moreexperience was horrible. The bindings on the skis were set so that they creaked all day. Instead of enjoying the quiet serenity of skiing through powder, the sound of a squeaking old rusty hinge was heard the whole day. The snowboard was set so badly that it caused foot cramping all day. When shown the video with the sound and told how vastly different the experience had been, the employees did not know what could have caused it and were not willing to do anything about it. Extended family are coming out next month and will not be using this rental shop.

What a cool store. My nephew introduced me to this brand as he had some of the items on his…read morewishlist. This spot in Park City was pretty cool, as it has an upstairs, mainly for the repair shop. The brand is kinda pricey, but probably fair with the quality they offer, and the repair options they offer. There's a cool topographical map of the area in the store too. The staff was super helpful. Would love to come back and purchase some apparel eventually.

Finally! Arc'teryx arrives in Utah! Grand opening weekend…read morewith mocktails (because Utah) and DJ. Even tho shipping is lightning fast and usually almost overnight, it's nice to have a retail store to try on for sizes.