I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Their repair team is fantastic. I thought my skis were dead with a core shot and sidewall bend, but…read morethey were able to repair the ski to like-new condition! Plus their prices are super reasonable and the staff are very responsive and helpful. Definitely making this my regular shop.

www.utahskigear.com has some choice offerings for waxes and hardware needs. They were quick to…read moreship my order, and helped in fixing a mishap in shipping. I will definitely be shopping here again.

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

Hayes was super helpful, great experience. Great selection as well, seems like it gets better every…read moreyear.

Hayes is awesome. Very friendly and helpful. We have rented here for years! We will keep coming…read moreback.

I had an exceptional experience at REI while shopping for hiking boots. I've been a member for many…read moreyears and of shop for boots in many stores. The salesperson, Aimee, after understanding what kind of hiking we were planning to do proceeded to measure not just the length and width of the feet but also the arches sitting and standing revealing a small pronation in one foot. She then suggested an insert to Provide support and resulted in complete relief from the rubbing and pinching experienced when trying on various boots.Aimee then proceeded to recommend a boots explaining the different design details between the companies. It was an awesome experience by an exceptionally knowledgeable employee who was truly interested in getting you the right fitting shoe.

I came here for vegan hiking shoes. All of the Rei brand are vegan, according to the staff. Luca…read morehelped us out, and I bought a great pair. I also bought the lifetime membership for $30...and received a $30 gift card. They were out of what my son needed, so we'll hit up the other location in the valley. Super friendly staff. I spoke with several. Informative, and educated in their jobs/knowledge of equipment. Spendy...but that is the price of outdoor equipment, sad to say. We'll be back.

1. I've never left a yelp review in my life. I only use this to look at pictures of food…read more So I walk-in and hear "WHAT CAN I DO FOR YOU" and just by hearing it you could just tell it wasn't a friendly one. So I go ahead and explain that I wanted to return this helmet (bought it 4days ago and wore it 2x NO SCRATCHES OR DINGS). NOPE we can't! Instantly. Ok would you like to explain! "It's a liability and I can't resale it without a box" I say to They/Them/Her that It was a display and it was the last one of this size. "Well it's nothing I can do with it". Mind you this right in front of two customers that are renting ski's and they're looking back at her like "that's kind of aggressive". So I ask to speak with a manager to see if it's something They/Them could help with "IM THE TEAM LEAD TODAY" And she just walks away! So I just kind of stand there and look for any signs that say NO RETURNS ON HELMETS by the register or even by the helmet section or even on the receipt. NOTHING So while I'm standing there to let her finish up with the two gentleman renting skis. A guy from the back walks up "hey my man how can I help you" i explained to him the same thing i said to the lady. (In front of her while she's helping the guys. I didn't want it to seem like I was going behind her after she's said what she's had to say) She stops what she's doing and says he wore it and it doesn't have a box. The guy is genuinely trying to help with the situation (I honestly appreciate his efforts) and he says to her "You want to call THE MANAGER" to see what he wants to do" OK! They/Them/She says "yea, but I'm going into the OFFICE" lol I watched her walk to the back and They/Them/She broke the entrance of the office and turns around says (ITS A HARD NO FROM HIM) lol I just smirked and thanked the guy and walked out. All that to say, Zero STAR type of day! I'm not mad or upset about it. Just the Customer service from that one person was trash. Lol I'll definitely be back, I like the store overall. But if this is something that's policy you should definitely have it advertised or at least on the receipt. To let the consumers know that this is what they're signing up for. That's all, That's it. Back to using this as a visual food menu

Awesome staff that didn't try to upsell you on anything. Very informative and helped you find what…read moreyou wanted. Fair prices overall. Great season rental deals if you're into that!

Got my skis from Cardiff Snowcraft next door and then took them over to Lifthouse to get bindings…read moreand mounted. All around fair value and hook up especially when buy the board or skis from Cardiff and bringing it over.

Came in here to get my skis waxed but instead got yelled at by an employee. Really rude service. I…read moreasked if they could do a hot wax and repair and the repair employee screams "NO" and then proceeded to yell "WE DO NOT HAVE TIME", continues to curse out employees in the back. He also has issues with a different customer prior to me. If you are planning to get any work done here, I would highly recommend giving at least 2-3 nights in advance for any repair or hot wax. They do support a lot of services but are clearly backed up.

Team members were friendly and accommodating. Highly recommend this establishment as the service…read morewas impeccable

Great service, great gear selection, solid prices. The guys that work here are awesome and…read moregrateful they accommodated me 20min before closing in a Sunday night.

Staff is friendly and they have a lot of new and used equipment…read more The equipment seems well price And they have a great selection for all outdoor activities from rock climbing to skiing

Great place to get your skis tuned or to get an inexpensive lightly used ski jacket if your…read moredaughter forgets to bring hers. Friendly and nice staff. Great local vibe

Highly highly recommend! From my initial call to make our reservations 1 month in advance, to the…read morestaff, the machines, the trials/mountains/riding, their knowledge, etc etc A+++!! They have their customers safety at the forefront of their operation and made my fiancé very comfortable with being out there as this was her first time ever on a snowmobile. Such an amazing experience!

We booked the private snowmobile tour for 4 people. It was awesome. The land they use in the…read morenational park is really neat; the views are amazing. The equipment is all well maintained and fantastic. Our guide Chad was super cool; he showed us the basics and turned us loose. It was more fun than I imagined. Jhannel was super helpful and responsive throughout the entire booking process and getting us outfitted with gear.