I'm new to skateboarding, but I know the skate community is big on supporting local shops,…read moreespecially during COVID-19, so going to Cottonwood was an easy choice when I needed to get new bearings. The shop is located above the Cottonwood Cyclery in one room, which is a bit small, but contains a LOT of skateboard decks, along with bearings, trucks, and other accessories to customize your board. The staff member who helped me was knowledgeable about the products and recommended some bearings to me for my board. I have a feeling that he owns the place and runs the whole store nearly by himself, because he answered a phone call while ringing me up.

A great place to get individualized attention. This place reminds me of the skate shops in MN- just…read moreskates and not just one label. Alan is phenomenal! We'll be buying all of our skates here from now on.

Horrible service. Horrible business. Scam artist. Tried to rip me off on a pair of New Balance…read moreskate shoes. Luckily Amazon had to step in and resolve the issue because this company was trying to get out of refund, then try to avoid resolving it. Go some place else.

Always friendly staff , great products , great community support! And Awesome local skater support…read moretoo ! Thank you BC ! It's always a pleasure to shop there !

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

I love Scheels. I like how they are organized that somehow makes shopping comfortable. The layout…read moreof the store is great, from clothing to camping to the cafe to hunting to toys. There is a great selection and variety. I mostly go for the toys. There is a specific toy that I seek and this is the place to find them. While their toy department is not huge and is just a relatively smaller department within the store, what they do have is quality stuff, things that people actually seek out. Lego sets, RCs, educational children's toys, games, etc. I was pleasantly surprised to see a decent selection of disc golf discs. They even had some of one of my favorite brands, Kastaplast! Either Kastaplast is finally getting some mainstream recognition or Scheels has a good sporting goods manager. Speaking of which, Ashton is a great guy and truly thinks of the customer first and the customer's experience. There were even Zuca disc golf carts there. And they were all on sale. Another aspect to love about Scheels are the things you can do there like mini bowling, shooting arcade, and the Ferris wheel. You can have a date there for cheap! And then go to the cafe for a meal or treats. BTW, the jerky they sell there is excellent! All the employees there are very helpful. In some small ways, Scheels is better than Bass Pro, Cabela's, Sportsman's Warehouse. In this competitive market, small ways is what stands you apart. I really like those other stores, too, but Scheels just feels different. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Super helpful employee we came in on Tuesday December 6th and the young guy was so helpful!! We had…read moreonly a request from my 11 year old son for a pro scooter?? We have no idea where to begin!!! What's a good brand what do the kids like etc... and he was so kind to walk us through explaining why the different prices and brands! Referred a friend who also came over to pick up her son a scooter as well! Because we were in the dark about where to begin!! Good job!!

I came in with a chopped scooter, absolute piece of shiz. I paid 10 dollars for the service and 40…read morefor a brand new pair of wheels, sam is probably the greatest human to ever walk the face of the earth, he got it done in a short amount of time and was extremely nice, he needs a raise.

Nicole and David helped us find the pair of shoes we needed after a recommendation from another…read morelocation up north. Camerom can certainly be proud of his team and the place looked organized and well stocked considering the holiday season.

It's been just a minute since I've been to this location. For some reason I have a vague notion…read morethat this used to be a Chinese restaurant but don't quote me on that. What I can say with certainty is that Big 5 is an all-around kind of place. Not so much for outdoors enthusiasts--others excel in that category. Not exactly a winter sports or team sports destination, at least that's not their specialty. And clothing selection is decent but not over the top. If they do edge anyone out it's in the shoe department which is pretty hefty, especially if you're not looking to spend a ton. Hiking boots, running shoes, tennies, and lots in between. But really, Big 5 is about covering the bases (pun intended) and offering a modest selection of everything. And at really competitive pricing (keep an eye on the ads) it's at least worth a stop in to see what they have. Pretty convenient right there on 90th South.

Nice group of people who made you feel welcome from the moment you walked in. The guy at the front…read morewas joking around with everyone as they walked past. Clothing is good and will be back!

Bought a skateboard from them for my 9 year old son. The next day the deck began delaminating. Went…read moreback into the store to return it. They told me there was nothing they could do for me. Terrible customer service. I will never be spending my money there again. It had barely been used at all. Such a disreputable company. I will be going to BC Surf and Sport In the future.

Big 5 is one of those stores you go in and have a hard time not buying everything inside…read more They have great deals and clearance on lots of sports products and clothing. They've got pretty much all seasons covered for fun outdoor and indoor activities. I'd stop here before some other sporting goods stores to see if you can find what you're looking for because you're most likely going to get the best deal over here.

This is the best Big 5 I've ever been to. Big shoutout to Tyler who took out like 7 different pairs…read moreof shoes from their inventory in the back just so we could try on each shoe. The price of the shoe we bought was reasonable and inexpensive, it was good value and it was a name brand. Tyler was friendly, knowledgeable, and had an admirable work ethic. Thank you Tyler for making our shopping experience enjoyable!

Awhile ago I left a lesser review as I was disappointed to see staff on their phones a lot and not…read morepaying attention, helping or instructing the kids. I definitely see improvement in all areas in the past few months. From the time it opened the staff has always been kind and friendly and go out of their way to make us feel like we belong and always have remembered our names. They do get very busy on the weekends so I understand how hard it can be to have everything too too- be patient people. -- maybe some paper towels and spray cleaners available at the counters would be helpful. Al in all this is our favorite place to be- kids play and I can get tons of work done with computer and charging outlets everywhere. Thanks for doing a great job!!

If your kid is under 10, prepare for them to get absolutely bulldozed by the older kids -- even in…read morethe so-called "toddler zone" (which is apparently toddler-friendly the same way a mosh pit is grandma-friendly). Jaylynn (the manager/owner?/bad-attitude-enthusiast) greeted guests with the warmth of a DMV worker on their last day. Her vibe was so aggressive you could practically taste the hostility. It's clearly contagious too, because Ava at the front desk checked us in like we were an inconvenience to her and her great-great grandchildren. Bonus: you'll spend about 30 minutes getting a wristband -- and that's without a line. This place could be great... if it were managed by literally anyone else.

Great to work with. Excellent bicycle mechanics. Sales staff is willing to spend the time answering…read morea lot of questions and making sure you get the bike or part that is best for you.