One of the good ones! great service , and zero attitude. 10/10 will be back. Ask for Joe or Mark…read morethey always go out of their way to make sure you have what you need.

Very attentive and knowledgeable staff. Good selection. Service really tries to figure out problems…read moreand educate you. Pretty happy with this location.

Mike and Krista are always cheerful and they do great work! I've been a customer for long time…read more They are a Lehi treasure.

Very knowledgeable. I will use this business in the future, they helped me with a flat tire and…read morementioned items like installing Tannus tube inserts to prevent getting flat tires and had items like bike pumps etc to purchase instore.

From out of town, needed a pair of gloves and hat. They were both on sale. Employee could not have…read morebeen nicer. Recommended a few hikes for myself and my dog. The hike he recommended, and said he took a bunch of times with his dogs. Was perfect. Thank you for the recommendation.

Darren was super kind and helpful when I went in to purchase parts for a skateboard. I don't have…read moreany technical knowledge and he gave me good recommendations without condescending to me or upselling. Got just what I needed and a great deal!

Modest lot but a good selection of fresh Christmas trees from 5' and up. Yes, the bike shop sells…read moreChristmas trees! They made a fresh cut on the bottom to help with water uptake and loaded the tree into the car for us. Years ago we also bought a stand from them; instead of the usual pins, it has a single post in the middle of the well. Since their trees have holes drilled in the bottom, you just place the tree onto the post and you're done! It's so much easier than trying to twist the pins to hold the tree in place. Highly recommend the stand. They're also offering a special coupon for $20 off at Root'd across the street with a tree purchase!

Service meets expertise!…read more I'm a mountain biker that just got into road biking - I walked in here with about 2 dozen questions and in need of lots of help (and honestly lots of hand holding!); Cottonwood Cyclery absolutely exceeded my expectations. The lady that helped me fully dedicated over 20 minutes to walking around the shop helping me make a list of all the equipment, clothing, tools, and supplies I'll need for my newly purchased road bike. She also spoke with me at length about cleaning and riding techniques, as well as tips and tricks from her own cycling experience. She was also able to recommend a third party to properly fit my bike to me, which she uses herself. I didn't look around at the new bikes too much, but I did notice they had a selection of mountain bikes, e-bikes, and road bikes. They've got tools, bags, shoes, cleaners and lubricants, CO2 tire inflators, tubes, and everything else you'd ever need. They were out of a few clothing items due to shortages from high demand during COVID, but they were still able to provide recommendations about what to look for. That undivided attention was so valuable and helpful - I couldn't have asked for anything more than the experience I had here. This isn't the closest bike shop to me, but it is 100% worth the drive. AND I'd like to mention they are open an hour later than most other bike shops, which is so appreciated and convenient when I rushing to get some shopping done after my work day. I will undoubtedly be back for equipment, advice, and maybe a little moral support! Thank you, CC!

The guy at the counter is rude and racist. Won't be bringing them anymore of my bike needs.read more

I bought my Giant 29er from here almost three years ago and I still love it. I mainly ride the JRT…read moreito work... so flash forward 3 years and I'm back to pick up a tube... I mentioned how I need to bring my bike in for a tune up. The young lady helping me mentioned that I should have 5 tickets for complimentary tune ups.... The place is very clean and organized, the staff is friendly, knowledgeable and helpful. They.approached me, I didn't have to seek them out. Like that other store that lost my business. Glad I waited. Love my bike. Really like this shop.

Stopping in on a road trip with a shredded tire. The crew provided a Very affordable tire and inner…read moretube replacement on the spot for our old Pedego. Kind people, very helpful! They had us Mounted and going in less that 30 minutes.

A few weeks ago, I had a bicycle assembled at this place. My prior experiences had been largely…read morepositive or neutral. Cannondale insisted on a Hangar 15 location for assembly, so I chose this one. The assembly was alright outside of one crushed cable leading to the headlight. The one thing I can't forgive is the process of dealing with that single issue. There are two lights on the bike: a running light and a headlight. This Hangar 15 location insisted that the headlight was disabled due to the presence of the running light. That didn't sound right, so I went back and asked again. During the follow up, the response was bizarrely aggressive. So, I read every bit of documentation on the bike and found Cannondale sucks at documenting literally anything about their bikes. Nothing in the documentation was useful. Contacting Cannondale was similarly fruitless. The Cannondale customer service email guy had no comment on the headlight/running light. I needed to get the cable to the headlight fixed anyway, so I submitted a warranty claim. Cannondale once again insisted on a Hangar 15 location, so I went to the Orem store. Those guys were substantially more professional. They were able to get a response from Cannondale. The running light/headlight dynamic relies on a light sensor. The headlight was just broken. All H15 Lehi had to do was call Cannondale, and they didn't even bother. If you want good customer service, this is the wrong location. Go to the Orem location instead. The Draper location is also probably better. I will never go back to Hangar 15 Lehi. (They get 2 stars because the documentation for that specific bike was so awful. Cannondale should be updating that particular section soon. Again just to be fair, I probably won't buy another Cannondale.)

First of all, Ari makes fantastic bikes. Second, "no one"…read moreseems to make premium fat tire bikes anymore which is a major bummer because here in Michigan we are full of sugar sand in the summer and snow in the winter. Ari is full-on with fat tire offerings, must be the Utahn terrain or something. Third, imagine my surprise and delight when my buddy told me the Ari Peak Explorer was on sale! Alas, they were completely sold out. But Kristy at Ari calmed me down and scoured the factory and the showroom and the demo bikes and found one for me. I thought I would need a large but she did the custom fit thing and suggested a medium (she was right!). Unfortunately it arrived with a broken battery key-release mechanism. So here's where the rubber meets the trail: they sent me a new mechanism pronto and now I am riding and I'm super happy with this beautiful machine. I wanted the cheaper Comp version, only the Elite was available but man, I am happy with the upgrades, especially the shifting. Other people besides Kristy helped me but I don't know their names. Thanks to everyone!

Someone else on here shared that they waited forever to get their bike, I had the same experience…read more No updates on the bike for months, finally it magically is available when I call to cancel. The bike I got wasn't fully set up and in just the second ride the chain jumped between the sprocket and spokes, broke three spokes and bent the rim, hanger, and derailleur arm. Since then there has always been something wrong with it. I think I've been fixing/adjusting something every other week for 2 years now. It has ended up being an okay commuter bike (I ride about 4 miles to-and-from work every day) for the last 2 years, so it gets a lot of use. Maybe that explains the frequent troubles. I guess it's good if you like practicing your bike repairs.

Eduardo, the owner of this shop, is an outstanding guy. I went in with my daughter to get my son's…read morebike fixed. He allowed my daughter to play with some toys he had in his shop while we chatted. He was very welcoming and pleasant to talk to. He told me he was backed up by a week to which I told him that was fine. He then came over, immediately identified and showed me the problem, said he could fixed it and that he'd tried to have it done quickly since I assume it was an easy fix. We left and I got a text later the same day. I wasn't able to return until the following day (today). He welcomed my daughter and I in again. His youngest daughter was there with him and the 2 girls went to town playing while Eduardo and I chatted a little about his work and different things. I found out it's his shop and that he and his wife run it and a few of his kids help too. Anyway, I paid him for fixing my son's bike. A simple 35ish bucks and he told me I could probably send the receipt to the bike company (Guardian) and that they'd likely reimburse me the money I paid for having him fix it. I half jokingly said "well then you should charge more" and he replied with "we do alright and I don't like to double dip". I would have paid this man more for his service. He was pleasant, nice, very professional and obviously highly honest! After paying and getting the bike loaded back into my car he invited my daughter to stay longer to play if she wanted. I sat and watched both our daughters play for another 15 minutes or so. He and I chatted a bit more before we thanked him and his daughter and left. Please go to this man's store. He deserves every good thing in this world. Eduardo, thanks for being a stellar and decent guy!! We'll be back I'm sure. We like to break things.

He did a great job, quick repair and was able to give us lots of pointers. 10/10 would recommend…read moretaking your bike here for any service needed