Quick and friendly service. I think I was there maybe 10 minutes at most for a battery replacement…read moreon my iPhone 13. Definitely recommend

Highest recommendation for iPhone Repair FiDi. I asked if I could come in the next day and set up a…read more1:30 appointment. My iphone 6s plus was having major problems with charging. Lou quickly diagnosed a faulty charging port, replaced it with a new one and now my phone charges perfectly. Lou is very friendly and knowledgeable and did a perfect job on my phone. Because of the reviews I thought it was worth coming across town to them. I took the bus and they are just a 5 minute walk from the 45 bus stop on Sutter and Stockton.

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

Quick, timely service that restored the phone like new, and at a fair price. They were very easy to…read moredeal with

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

i had my doubts whether this place could fix my water damaged google pixel. i took my phone into…read morethe ocean one too many times (whoops!) and the glue loosened and water got inside. the phone was cooked. i really just wanted my photos off of it. i called and shared my sad story but the guy in charge sounded pretty confident that he could fix it. shortly after dropping the phone off, i got a notification that the phone was ready and i want to pick it up. he was able to back up the phone and allllll the photos onto another phone (that i had brought in)!! the photos were also backed up into my google photos album automatically. i was blown away at the service and the competitive pricing that they gave me. 10/10 recommend!!! would def return for any cell repairs!!

Purchased a pixel phone for 300 cash for a girlfriend who needed a phone and it is black listed and…read morestolen there is nothing I can do with it on any carrier every time for last week I've gone during business hours they have not been open....I have repeatedly called left messages texted them attempted to go to there website which is down again for any response nothing from these guys I'm going to have to say I was not impressed by this nor do I believe I will get my money back. I have had a screen repair by these guys it was good but that is only positive I can say about this store that makes it own hours not sure what is up with them.

Great experience at Applemeister! I accidentally dropped my phone, face down, on hardwood floor…read moreand shattered the screen. Thankfully everything else was working (I could hear my notifications coming through and phone ringing, but couldn't see anything). I was hoping it would be an easy screen replacement so that I wouldn't have to shell out big $$$ for a new phone altogether. I was checking on Yelp the next day for mobile phone repair in the area and found a few. Applemeister had the best reviews, so I started reading through them. Someone mentioned that they have a Groupon, so I bought it, and then realized it's the same price as when you walk in, so at least you're still getting a deal! The other 2 places locally that replace screens were $10 more. They don't open until 10:30am, but if you work/live close by, it's not an issue. I headed up that way and got there a little after 10:30. Robert wasn't there yet, so the guy who works at the souvenir shop (Applemeister is in the back end of the souvenir shop) called him, explained my situation and was able to take my phone and information and told me to come back at 4pm. Around 2pm Robert called me to make sure of the color screen I wanted (since my phone had an after-market white screen on it instead of the standard black - thankfully he had one white one in stock) and said it would be done in about 20-30 minutes. I had a long work day, so couldn't pick it up until 4pm. When I arrived, my phone looked fantastic! Great customer service by Robert, fast repairs, convenient location and priced well. I also bought a tempered glass screen in addition because I'm clumsy and this will hopefully prevent another broken screen! Highly recommend Applemeister if you live in San Francisco and need phone or tablet repair!

I regret that Yelp does not have the option of not giving any stars. I would give a negative star…read moreif there's an option. This establishment is a big time hustler and hustled a special needs class. Do I need to say more? I will. I bought a Groupon to have my classroom iPad screen repaired. I called on a Thursday and was told to come by on Sunday. I was told that I bought the wrong Groupon but they will accept it. I emphasized that I did not want to pay more and would just return the Groupon I bought for $59 if I had to pay anything more. I was assured that I will not pay more and the Groupon will be accepted for the screen repair. My boyfriend traveled to SF for an hour. Their store was closed on Sundays. I was not told the correct information. They arranged for someone to meet him. Someone met my boyfriend after two hours. They accepted the Groupon. They said they will call in 2-3 business days to tell us it is ready for pick up. A week after, we didn't hear from them. I had to call to find out if it is ready for pick up. They apologized and said they got our contact number wrong. My boyfriend picked it up. They refused to release my classroom iPad for my special needs students if he cannot pay $110 more. They said they cannot find my Groupon voucher and that I bought the wrong Groupon. I called the owner, after clarifying what was told to me, he ended the telephone conversation by hanging up on me and saying "Go ahead and sue me, I'll win!" Wow. Warning: These guys are big time hustlers. YOU HAVE BEEN WARNED.

I had the misfortune of dropping my iPhone and breaking the glass screen twice. After each…read moreoccurrence, I brought my phone to Jacob for repair and he was able to replace the screen within the same day for a very reasonable price. I highly recommend taking your broken cell phone here for repair.

If you need a screen protector or a phone case or any other cell phone accessories try going to the…read moreGo Apple Store at the San Francisco Chinatown Area!!!

I recently reached out for input regarding repair on my iPhone 14 Pro Max…read more They excel at customer service. My experience, they seemed extremely knowledgeable, prompt, professional and reliable. I never saw them in person neither physically walked into their store. They asked (text) for my phone's serial number and they provided extremely reliable info. Thank you for all the advice and info provided. Keep up the good work!! Fernando

When the latest Apple update killed my iMac (wouldn't finish booting Monday morning) and I was up…read moreagainst the wall with a huge presentation coming up (in there somewhere) Apple suggested taking it to Mobile Kangaroo the next morning (we'd spent 8 hours on the phone trying to get it to work.) In a world where we get less and less human contact or interaction, Mobile Kangaroo, and specifically Louie Pedeglorio, came to the rescue. Louie kept me informed at each stage, recovered my data, put it on an external drive, then reloaded the OS, and I was back loading my files the next day. Fantastic human (humane) service!!

Phone went completely broken. Ghost typing got so bad the phone is unusable. Would not recommend…read morethe service.

Nice guys who work here. They charged me $70 for my replacement screens (included LCD) and if you…read morecheck into Yelp and redeem the deal you get a screen protector and a case.You also don't get charged tax if you pay in cash but I wasn't about to swim my way through the cluster that is Chinatown just to withdrawl cash and save myself less than $10 bucks. My time and sanity is more valuable. They were quick and efficient. Not sure if they use the best parts but whatever my screen is in working condition again. They're nestled inside a souvenir shop so you can spend your 20 mins waiting for your phone perusing the tacky souvenirs Chinatown has to offer.

Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

The posted hours show that the shop is open on Sundays. I even discussed this with their staff on…read moreSaturday and they confirmed it was open on Sunday. So I went to the store and it was not open.

Overall, I appreciate this business because of their professionalism, communication and organized…read morestorefront. I came in because my camera lens was broken. It turned out to be a more complex issue because it affected the focus on my camera. They handled my requests accordingly! They also fixed audio issues that I had on my phone. Overall, good experience and I would go back.

A pleasing and welcoming shop with a variety of cool products on display and sweet owners. I…read morebrought in my broken Macbook to sell to them and they did an eval within a day to give me a quote which I took them up on. They were honest and communicative. Much of the stuff they have is quite innovative and handy, there was a phone stand that doubled up as a magnetic wallet, and a nice compact magnetic charger too (priced reasonably). Some healthy and much needed competition to the apple store across the street :)