When we had a particularly damaging storm in the Bay Area, a significant amount of wind driven water got into my house and caused damage in an upstairs bedroom, the family room, and the breakfast room. My insurance company was out to assess the damage soon after the damage occurred, but getting a contractor was very difficult because so many homes had been damaged and contractors were slammed. One contractor told me they were not taking on anything new because his company was already booked out for six months. Other contractors did not return calls I made to them. All of that changed when I spoke with Everardo at Bay Restorators. He told me they would not be able to get out to look at the damage for a couple of weeks. Based on what I had heard from other contractors, two weeks sounded like two minutes, and we agreed to meet. Long story short: the damage was quite extensive once the walls were opened and Everardo explained what needed to be done to prevent additional mold and water damage and repair the damage already done. He also took the lead in dealing with my insurance company. The work is now almost 100% complete, and I could not be more pleased. During the rains this past winter, my house remained watertight thanks to the excellent work of the crews from Bay Restorators. Admittedly, the work was not inexpensive, but I definitely feel the quality of the work and the professionalism of crews was outstanding. I was so pleased, I contracted with Bay Restorators to replace most of the flooring in my house. I highly recommend Bay Restorators if you need high quality work done to your home. I would not hesitate to call Everardo if ever I require mold, water, or smoke damage repairs. read more

Bay Restorators - Carpet Cleaning Near Me - Oakland, California

I highly recommend Everardo and the team from Bay Restorators. They did a great job repairing my attic after extensive smoke damage. BR were on time, excellent communicators, said what they were going to do and did what they said. Highly professional approach to the job and cleaned up the job site when they were done. Having gone through this experience I can say that the fire and smoke damage industry has a lot of cowboys that have no idea what they're doing. That's not Bay Restorators - they know their stuff and I would trust them and use them again. Highly recommend! Grateful for the hard work these guys did in 100+ degree temps in the attic! read more

We had a kitchen wall, including cabinets, countertop, backsplash and floor restoration job. These guys were extremely meticulous in matching the look to what was there before. The quality of work is excellent and even better than the original work by the builder. Very knowledgeable in the minutest details of what needs to be done, and super accomodating. I would not hesitate to use them again. read more

Bay Restorators - Before - Carpet Cleaning Near Me - Oakland, California

See all

In 2011 the property owner/manager hired Bay Restorators to resolve a mold problem in my rental unit. Mr. Everardo Rodriguez Sr. appeared knowledgeable in identifying the cause and source of the leak (Sr. stated foundation runs parallel to the ground) (grade A). However, repair and resolving any future mold problems during a heavy rainy season not as informed. I reside on the ground floor were the foundation runs parallel to the ground. Two years later I'm faced with mold but in the worse way, why... because his overall approach to remedy the problem wasn't sound. For example, the US Environmental Protection Agency (as known as the EPA) has a web page title "Prevention and Control | A Brief Guide to Mold," control tips "Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation". Parallel and Slope has two different meanings (grade F). Lastly, my alarm window sensor was damage by Bay Restorators which they never had repaired or replace. By causing damaging personal property (grade F). Though I'm not grading Mr. Everarado Rodriguez son Jr. final assessment of what caused the mold problem initially (Jr. stated the tenant was splashing water on the wall) is totally unfounded. I'm not sure if Jr's final assessment of the cause of the mold was the company's way of limiting their liability knowing that the mold would return because their work for mold removal were inadequate. A repeat customer is always good customer... read more

Bay Restorators is exactly the team you need in a restoration emergency. They are responsive, effective, genuinely kind and helpful humans. I am thrilled that I was lucky enough to find them when I needed help (my upstairs neighbor had a pipe burst which filled our walls first with water and then mold) and I would recommend Bay Restorators to anyone without a second thought. read more

Came home from vacation to waterfalls in house! Went on line and found Bay Restorators (very professional website). Called. Office immediately connected me to owner (Sr). NOTE: family founded and owned, small business with big knowledge and service. Jr and his crew handled our job. They were able to save our ceilings & walls! The house hummed with fans and dehumidifiers and other big stuff! 24/7 for 5+ days with Jr and crew coming out every day (except Christmas - yes, this happened for the holidays! Hohoho! not...) as the house was warm and toasty and drying out. Went from over 96% saturation down to 12% (10-15% is normal for house near ocean in SF) thanks to daily checks and adding/adjusting air flow. The original estimate didn't cover it being only about 55% of the actual cost, and sometimes time gets away from Jr; those are the only draw backs. On the plus side we had fast response, plenty of equipment, near daily checks, professional workers, friendly service, good clean up, and now a dry house with zero mold. I highly recommend the Rodriguez family owned and operated Bay Restorators. They knew what to do, kept us highly informed, and all is good. I cannot figure out how to rate 4.5 stars! Didn't give 5 stars only because of the cost jump. We haven't seen the PG&E bill yet...but our home is worth it, and our home deserved the #1 care from Bay Restorators. Yours does, too. read more

I have never left a Yelp review before, however, I have been so disappointed in the level of professionalism delivered by Bay Restoration. We reached out to them with a mold issue in our house and they came out to do a free quote and consultation. They said that the job would require 3 days and needs a professional to remove the mold. They took pictures, etc and said they would get back with a quote in a few days. Nearly a month later, they finally provided a quote and we immediately jumped on board and got our landlord approval. We even paid Bay Restoration a deposit and discussed start dates over the phone. Needless to say, it all went quiet and we never heard from them again. Considering that we were the only ones reaching out and checking in on, after 6 weeks I am officially done with waiting on Bay Restorators. Everardo - if you are busy, you still need to return your potential clients calls and emails. I've spent 6 weeks with mold growing on my walls waiting for you. I'm finding a professional to do the job. read more

Don't WASTE your time.. Oh my god, first they miss their appointment didn't call to cancel. Then when they did call I tried to accommodate them by rescheduling.. The guy comes out and tells me he can get me the estimate by Wednesday morning. Wednesday late afternoon and Still NO Estimate. I have called three times they don't even have the courtesy to call and say it's not ready, RUDE read more

I have had a working relationship With Bay Restorators over about 8 years now and have been assisted time and again by Everrado Rodriquez & his Crews, As a Property Management professional I have asked them to rebuild a staircase/ outdoor Landing, stem water intrusion and tear out moldering bathrooms. I have appreciated the Intelligence and thorough analysis demonstrated time and again by Mr. Rodriquez. I also appreciate the professionalism of his crews and adherence to Code. For the Property Owner who cares about getting it tight & Right I can offer no higher recommendation. read more

In the process of owning more than a few houses, I have worked with more than a few contractors. I want to express my profound respect for the man who owns this company and the men who work for him. Everardo Rodriguez is an easy person to like because he really cares about doing the right thing. I called him to help me with a problem at my house and he showed up on time to see what needed to be done. He then offered me some alternatives that ended up dramatically changing my plans - saving me time and money in the process. The critical thing about Mr. Rodriguez and his crew is that everything they touched came out better than I could have hoped. The crew kept their work area clean. They took extra steps to prevent other areas from getting dusty. They stayed late to keep the schedule I requested. Their finished work is terrific and their people were wonderful with my wife and kids. I strongly recommend Mr. Rodriguez for his integrity, knowledge and the quality of work done by his firm. read more

Working with Everardo Jr and Sr during the stressful time after our apartment fire was an absolute breeze and we were so fortunate to have been recommended to them. Everardo Jr conducted a TEM - Dust Sample microvac test on a random sampling of our items to test whether asbestos fibers had gotten into our personal property. During the test, he was extremely detail oriented and informative as to what he was testing and the process for having the results returned. Not only were both Everardo Jr, and his father extremely communicative, fair and honest, they were truly a pleasure to work with, and all around, friendly and hardworking men. I couldn't recommend this family and their business more!!! Thanks to the entire team - we are so grateful for you! read more

I'd like to mention that Bay Restorators were very professional when they addressed the mold issues in my home. While national companies and other companies like 911 restoration and Belford just wanted to take a quick look and write a tremendous estimate, Bay Restorators took the time to look over the entire situation and write a reasonable quote with more attention to detail. I'm very happy with the mold remediation and the reconstruction which was timely and within the budget they quoted. Ive already recommended them twice to my neighbors. read more

We hired this company to check on a moldy smell in our home. Over the course of a month they pulled out walls, did tests, sent endless amounts of invoices, emails and texts. We were constantly confused by what work was being done, and what the charges would be. We never actually saw any mold. We finally cut them off and hired someone else to finish the work. He got it done for half the price and in only a few days. The Everados will shake you down for every penny they can get. They appear very friendly and competent, but they put us through a month of hell. We know better now, and would not hire them again. read more

Do NOT use this company for your mold problems. We bought a fixer upper 5 years ago and have had virtually everything done to our house. All's to say I've dealt with A LOT of contractors and professional home services companies. This is, by far, one of the worst experiences I have ever had. They are totally unprofessional, horrendous communicators, lack follow-through, have terrible customer service,and will basically take advantage of you in any way they can. First they failed to show up or even contact us for the agreed upon appointment time. When I called to inquire, they didn't have any records of the appointment. I was not impressed at all with the service they provided when they did show up. The guy was nice but didn't really seem to know what he was talking about, didn't give me anything in writing, and was very unclear about their charges. He took my credit card information but gave me no receipt or invoice and told me it would be sent along with the report. After several days of back and forth horrible, rude communication, where I had to keep requesting the same information repeatedly (like a bill letting me know how much and what they were actually charging me for), I got results which didn't even cover all of the agreed upon testing they were supposed to do. When I asked about the missing tests, I got the run-around for several days and was finally told they could come out and complete the final test and they'd do me the "favor" of charging me only 1/2 of their $200 service fee for the additional visit. This is for a test they were supposed to have done in the first place! This is a company that does both inspection and remediation. You'd think they'd try a little harder on the front end to keep a customer so that they could get their business for the remediation. I've just been disgusted with the experience and hope you'll save yourself the trouble by calling on someone else when you need mold services. I've since called a couple of other companies for inspection and quotes and have been far more happy with the experience so far: 911 Restorators and Swift Restoration. They've been prompt, professional, and knowledegable. read more

These guys were fantastic. We were under 8 inches of water in our home due to flooding from the heavy rains. They responded quickly and did a great job figuring out where the water came from. Elverardo (the owner) was extremely helpful and clear in his communication with my husband and I. We will definitely call them again if we have an issues. read more

There was a city pipe which burst on my street causing the water to go in my basement that later turned into mud. Bay Restorators were sent out by EDMUD and I was very pleased with their service. They cleared out the basement and crawl space of water and mud. They made sure the basement and crawl space were dry and there has been no smell in the house. I was especially grateful they came in, did there job and when it was time to put everything back in place, they remembered where everything needed to go. There were a couple of times they came a little later than stated, but they called to let me know when they were coming. They also made sure I understood what they were doing whenever they needed to stop by. It is not a very easy process, but they made it less painful. read more

When a water mane burst and flooded our garage, we resigned ourselves to losing much of our stuff and a long process of cleaning out mold. Bay Restorators was fantastic: prompt, thorough, friendly, and comforting. They did a marvelous job rescuing our stuff and were very professional. I will use them again. read more