I purchased a certified pre owned Cx-30 this week after finding the car on a 3rd party website. It…read morewas the best deal in the state for what I was looking for. I called and asked for the out the door price with all fees and taxes included and got a text with the info within minutes. I drove almost 4 hours to the dealership the next morning to pick it up. I was impressed with the salesman, Ismale, for being so responsive and having great communication from start to finish. The price was transparent and no random fees or dealer add ons were slipped in secretly like another Bay Area Mazda dealership did to me this week. I was given the option to pay with a bank check to avoid the credit check but declined. I appreciate the dealership offering options for those who don't want the "ding" to their credit.

This is a nice dealership right next to the freeway…read more I was in the area, and spotted the Mazda logo. I wanted to get some OEM parts directly from a dealership. So I drove around the lot and found a "guest parking" area right in front. I went inside and asked the receptionist the location of their Parts Dept. She took the time to show me where it was. I rang the doorbell, and someone came out to help me. He was very careful that he had the right part. Year, engine, turbo vs non-turbo, etc. As he rang me up he noted- there's a fee for using a credit card. No fee for using a debit card. You have very thoughtful and detailed minded staff.

Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and…read morehonest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we…read moretried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership!

Great dealership with plenty of cars in stock. Was able to trade in our car for a brand new CR-V…read moreSport Touring Hybrid. Carolina was a great help in getting the car for us.

I had an excellent experience at Honda Concord from start to finish. The entire process was smooth,…read moreprofessional, and stress-free. Everyone was welcoming, patient, and took the time to answer all of my questions without making me feel pressured. A special thank you to Jason and Carolina for going above and beyond to make my car-buying experience enjoyable. They were knowledgeable, honest, and genuinely cared about helping me find the right vehicle. Their excellent customer service and attention to detail made the whole process easy and memorable. I highly recommend Honda Concord to anyone looking for a new vehicle. If you have the chance, ask for Carolina--you'll be in great hands!

Took my baby in for her 150,000 mile servicing. First thing was he didn't have my appointment…read morescheduled. That is odd because I scheduled it the day before. But, they took me in at about 815am. I didn't think it was going to be as expensive as it was. The service writer said I should have my spark plugs changed out. Even with $150 discount, the total was a smidge over $2,200. I guess I can't blame them for their pricing. But, this does reinforce why I use my local Pep Boys for everything else. But, I will always take my baby to a Nissan dealership for the regular servicing. But, they were friendly, very quick (to not have an appointment). I got a call about 1pm that it was complete. The shuttle driver was cool. We talked about the electric car he was using. Very personable.

Good so far can't wait to come see thank George wright they sale people are really nice liked…read morehow I was treated they did not say they could not help me in they said at leased let's give a try thank you

Purchased an X5 from this dealership. The smoothest, no pressure, helpful, and easiest car…read morepurchasing experience I've had. Andy was a kind, patient, attentive, and a "no pressure " sales person. Alvin , in finance was very easy to work with and answered all of our questions patiently.

My first encounter with BMW Concord was in 2022. I was shopping for a luxury SUV and I found one on…read moretheir website that ticks all the option that I wanted. I reached out and Kris Mang was the one who assisted me at the time. I went to take the vehicle for a test drive and I liked it. There was no pressure on taking the vehicle the day of my test drive either. So I went to test other cars but decided that I wanted that X5. I reached out to Kris again and made the deal a couple of days after test driving the vehicle (good thing it was still available!) Thw transaction is different from other dealers. It was straightforward, no getting passed around finance people to get extra items etc. And I really appreciated that. Fast forward to April 17, 2026, I wanted to get back to BMW (yes, I dabbled into other manufacturers) and the first thing that came to mind was BMW Concord and Kris! I looked into the website, found an iX that I liked and reached out to Kris. Test drove the iX and I loved it that I took the car home the same day! Krystal Souza was the finance manager assisting during the buying process and it really smooth transaction. No pressure on getting extra items and she even helped figure out why the contract was not getting displayed on my phone ! Victor (BMW Genius) walked me thru the vehicle. Quite a few things has changed since 2022 but there are still somethings that are similar. Toni (BMW Genius) also helped out with the connected drive activation! I thought I already accepted it thru email, apparently there is another link on the bottom of the said email that I had to click!

Dealer with NO TRICK ! NO FOOL ! & 100% Transparent Price!…read more Just got our first Jeep Grand Cherokee L (GCL) yesterday! This is the best experience ever we have experienced. First, we went to the dealership and unfortunately they dont have the Jeep that I like. Then I show them the Jeep that I want in other dealership (Stevenson Creek Jeep), they simply got the car from there and give me the advertise price! While previously I went to Stevenson Creek earlier, they tried to fool me with the much higher price instead of the online price. I was very mad about this so I decided to try my luck in Future Jeep Concord. Guess what? Future Jeep simply transfer the same GCL in Stevenson Creek Jeep and gave us the same online price! The best part is not end yet! They gave my Honda Trade in for the price way OVER than what I expected (or the price is even higher if I sell in private market). The Store manager simply just decided to buy from us rather than having us to sell the car separately. Super happy about the purchase and thanks to the sales team there!

I recently purchased a 2023 Ford Edge from Future Ford of Concord, and unfortunately my experience…read morehas been disappointing. Before purchasing, I was told that an active recall (infotainment screen issue) would be resolved by March 25. This was important to my decision, as I planned to use the vehicle for Turo. After the purchase, I contacted Ford directly and was informed that there is currently no fix available and that it may not be resolved until June or later. Because of this, I cannot use the vehicle as intended. When I reached back out to the dealership, I was told there is nothing they can do and no exchange or return options are available. I understand recalls can be outside a dealer's control, but providing an inaccurate timeline that impacts a customer's decision is very frustrating. I would have made a different decision if I had known the actual situation. Overall, the car itself is fine, but the experience around communication and support after the sale has been disappointing.

We started looking for a new car and wanted to see what Toyota had to offer. We were looking for a…read moreRav 4. We visited multiple dealers, but didnt see much or any inventory. There wasn't much interest it seemed because I was looking for a car that was in high demand and not very available. When I arrived at Concord Toyota I was greeted with enthusiasm. Nabi the sales person showed me the Rav 4 and other options. He offered test drives with out being asked. I was looking for the best value for a Rav 4. Nabi and Karsen helped me in locating the right car. They worked with me over multiple days and were always available and returned calls. They were persistent and never gave up. The team got us in a 2026 Rav 4 with all the features we were looking for. Amazing! My wife and I would like to thank Nabi, Karsen, Prob, Nassar & Andy for the great experience and Vibe we received. Much gratitude, the Freitas Family

I have been a loyal Toyota customer for many years and have purchased at least five Toyota vehicles…read moreover the years. I've also owned more than 10 brand-new cars in the past 27 years from different manufacturers, including Toyota, Lexus, Volvo, Scion, and BMW. My very first brand-new car was a 1999 Toyota Camry that I purchased in Redwood City back in 1999. After all those experiences, I can honestly say that this was the best car-buying experience I've ever had. A huge thank you to Ethan Nguyen, my salesperson. Ethan is a young man, around the same age as my oldest son, and he truly impressed me. He was incredibly patient, professional, knowledgeable, and never once made me feel pressured. He took the time to answer all of my questions, helped me carefully compare different vehicles, and genuinely wanted to make sure I found the right one instead of simply making a sale. What impressed me the most was that you could tell Ethan truly enjoys what he does. His positive attitude, honesty, and dedication made the entire experience enjoyable, smooth, and unforgettable. It's rare to meet a salesperson who is so passionate about helping people. I also want to recognize the young Chinese-speaking gentleman who assisted with my trade-in. He was kind, attentive, and very helpful throughout the process. A special thank you as well to Manager Nasser and Finance Manager Omar. Both were friendly, professional, and made the financing process simple and stress-free. From choosing my vehicle to completing the paperwork, everyone worked together as a team and treated me with respect. There were no pressure tactics, no unnecessary games, and no hidden markups. I especially appreciated the dealership's commitment to transparent pricing with their "No Markup" policy. I ended up purchasing a 2024 Toyota RAV4 LE Hybrid Certified Used Vehicle, and it looks almost brand new. Knowing it comes with Toyota's certified warranty gives me even more confidence in my purchase. If you're looking for a new or certified used vehicle and want an honest, professional, and hassle-free experience, I highly recommend Toyota of Concord. This dealership has earned my trust, and I wouldn't hesitate to recommend them to my family and friends. Thank you again, Ethan Nguyen, Nasser, Omar, the trade-in specialist, and the entire Toyota of Concord team for making this such an outstanding experience. I absolutely love my new RAV4!

We had a great buying experience with this dealership. Our team (Milad, Eddie and Alex) were very…read moreresponsive and friendly. They were also very transparent during price negotiations. We would highly recommend this dealership for your next purchase.

Jacob Maranan is truly a nice guy and an outstanding service advisor at Audi Concord. He's been…read moreincredibly helpful with my 2018 Audi, always explaining things clearly and working hard to keep repairs affordable when costs can easily feel out of control. Unlike the typical reputation service advisors have for pushing unnecessary work or price gouging, I never once got that impression with Jacob. He genuinely seems to look out for his customers. When he's handling your vehicle, you know you're in really good hands. This is the first time I've ever felt compelled to write a Yelp review for someone in the service industry, and Jacob more than earned it. Highly recommend