We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

The reason I gave them 5 stars is because there's no 6-star option…read more I recently purchased a 2009 Corolla from Nick at Concord Auto 1, and it turned out to be the perfect used sedan for my family. I usually buy new cars, but after seeing their flawless reviews, I decided to give a used car a try this time. The purchasing process was smooth and straightforward (we paid in cash, so we skipped the finance part). 1. Proactive follow-up on maintenance concerns A couple of weeks after purchase, I brought the car to Toyota Concord for routine maintenance. The mechanic mentioned a possible "seepage" that might indicate an oil leak, and they charged a couple hundred dollars to add dye to the oil for tracking. I told Nick about it, and he immediately told me to bring the car in for a thorough inspection by his mechanic. It turned out not to be an active leak--just an oil stain--but Nick still insisted I return in a week so he could be absolutely sure everything was fine. 2. Above-and-beyond roadside help A few days later, while moving from Concord to Castro Valley, my power steering suddenly failed on the highway. AAA told me the wait for a tow would be over two hours due to high demand. When I told Nick, he immediately recognized the likely culprit--the alternator--and came out with his crew. They swapped my battery on the spot, got the car safely to the shop, replaced the alternator quickly, and had me back on the road in no time. For a 16-year-old car, I honestly didn't expect perfection, and most used cars are sold "as-is." But Nick's willingness to stand behind the sale and personally make sure everything was right truly impressed me. This is why Concord Auto 1 has a perfect review record. Nick doesn't just sell cars--he sells promises and peace of mind, which is exactly what matters most when buying a used car. I would recommend Nick and Concord Auto 1 to anyone looking for a quality used vehicle.

After much thought we decided it was time to sell our 2014 Ford Fx4…read more Selling it ourselves seemed like a hassle right now so I got an offer from carmax online. It was very easy. They offered almost 3k more than Ford did! The offer lasts a week. Make an appointment. You bring your paperwork and vehicle. They confirm everything is as you said. And they cut you a check. Done! Shout out to Jay!!! She was our specialist. She had us out of there in under an hour! I don't know about buying, but my experience selling our truck at carmax was 5 stars!

I had an appointment for a vehicle inspection. I arrived and gave my name and that I had an…read moreinspection appointment. They had no information at all. So I was treated as a walk in. Ok. The sales woman was so uncooperative and difficult. She didn't listen at all. Talked over me. Kept repeating we had to do this "the old fashioned way" to price the truck. Well,yeah. That's why I had an "inspection " appointment. She had the info. Erased it intentionally! Then asked me for it as if she hadn't had it. While I was pulling it up she kept badgering me. I asked her politely to give me a moment and I would have it for her. But no. She just kept pushing. Finally I realized I would not be treated fairly, picked up my stuff and said I was leaving because I wasn't comfortable. She said snottily she wasn't either. She followed over to the front dest and started talking over me while I was telling the counter person about the problem. So whether she doesn't like older women, arabic last names ( my ex husband's) or blue hair I'm not sure but there was a prejudice there.

We test drove a 2019 RS3 four times before we decided to purchase it. Brian (the owner) helped us…read morefrom beginning to the end of the process. He was able to answer all of our questions and was a no pressure salesman. He offered us fair market for our car and had the paper work done and keys in our hand in less than an hour. Mark the co-owner was also very helpful with the paperwork. They both stayed after closing to finish the job. We don't need another car, but would have no issues purchasing from M Sport again.

UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.

Pat and his daughter Molly have an excellent business model and ethic at Nohrs Auto. I was in the…read moremarket for a new car and found them. I had a HONEST, professional, and straightforward no pressure sales experience. Pat handles everything on the backend and makes sure that you are satisfied with your final purchase. Unlike other dealers I'd been to, Pat was very transparent and upfront about numbers, and the car itself - WITHOUT tacking on any BS fees to the total cost of the vehicle including APR (cough cough* Audi/Range Rover SF). They are also quite popular, as there were many inquiries about vehicles from potential customers both by phone and in-person while I was browsing. Overall, the prices are fair, financing rates are solid and hard to beat, and you can trust that you are getting a quality vehicle. Highly recommended! Thanks Pat and Molly

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

I was searching for a well maintained Macan GTS which I see a couple of them for sale on Carvana…read morebut couldn't move forward because I'm old school, I need to see the car in person then I came across Elite Motor in Concord. I reached out to Michael I got to see the car the next day including service records they pulled for me. Everything met my expectations and we closed the deal in no time. I came home with all black Macan GT with performance package. couldn't be happier! Thanks to Michael Salido At Elite Motor Cars.

Corresponded extensively with Kris about a vehicle in their inventory. We were not able to come to…read morea common ground but he was very responsive.

Just purchased a pristine 2006 Prius with a *new battery* at a very fair price. The owners seem to…read morehave a knack for picking up great cars. I purchased another Prius 3 years ago with extremely low mileage. Very nice and a pleasure to do business with. Highly recommend!

Had a great experience at Walnut Creek Motor Cars. Subhan was extremely helpful, honest, and made…read morethe whole process smooth and stress-free. Great prices and top-notch service--highly recommend!

Sid was very professional and patient with our daughter as she test drove different vehicles. He…read moreremained gracious and promptly returned our deposit even after she bought from another seller. I highly recommend Sid for his honesty and transparency.

Straightforward and not pushy. Love that the transaction was easy and smooth. Will definitely…read morerecommend this dealership.

Great experience at Platinum Motors…read more I bought a pre-owned Infiniti here and worked with KC who was straightforward, no games, just honest and easy to deal with. The whole process was smooth and stress-free... At the same time, Nick and his crew really came through for me. I had a tricky issue with my late-model German car that the dealer quoted a crazy price for. Nick's team diagnosed it quickly and got it fixed for much less than what the dealer wanted. Overall, both KC and Nick made the experience great. Honest sales, skilled mechanics, and fair pricing. Definitely recommend Platinum Motors if you're looking for a car or need service done right. Well done.

A week ago today, I had a wonderful purchase experience at Platunim Motors in Martinez, CA. Val,…read moreKC and Pedro and everyone I met during my visit was helpful, and gave me the informatiomn I needed to make my decsion to piurchase a car from Platinum Motors. Buyinng from them might be a new car for the consumer, but their inventory is above average on both price value and the vehicle condition. I would describe thier assortment of inventory clearly above middle pricepoints to the top price autos to be found for previously owned vehicles. Their campus is a former Chevrolet dealer. They have a great service department, a body shop and a detail area. You can buy a great used vehicle and they will service it for you. When you walk in say hello to Pedro!

Great customer service and Ash is very friendly. He helped me out big time. Great people!read more

I recently purchased a 2015 Volvo S60 with Ash at Bahal Motors and had a great experience! The car…read moreis in excellent condition and was exactly as advertised, and the entire purchasing process was easy and pleasant. Ash was incredibly responsive, personable, and transparent. I would strongly recommend Ash and Bahal Motors to anyone in the market for a used vehicle.

Great experience with Ecars Direct. Super easy process, friendly team, and no pressure at all…read more Definitely recommend

Had a really solid experience with E Cars Direct in Walnut Creek. Scott and John were super helpful…read moreand easy to work with; no pressure at all, which I really appreciated. They answered all my questions and even followed up after the sale when I had a few more. The whole process was smooth and straightforward. Loving my Ford F-150 and would definitely recommend checking them out if you're looking for a low-stress car buying experience.