always a great experience whenever I come here. Hector was very nice and gave lots of information…read moreabout my car and made the process easy! Hector and the tire advisor gave great advice for what I needed.

I noticed that the add-on items didn't change as promised in the last minute. As a result, I wasn't…read morecompensated anything for the miscommunication. I connected with the sales manager, deposited the money with the boss, and met in person with another person. I thought it was one person, one price. Also, I don't think it was that crowded on Sunday. However, we bought a car for four hours, from 10:45 am to 3:00 pm. I saw advertisements that said you could get a car in one hour or less. Lol

Late post... We purchased a new 2026 RDX Tech earlier this month. The goal of our visit to Oakland…read moreAcura was to only test drive the RDX. Little did we know we would drive away with a new RDX that day! I had been in contact with our salesperson, Brandon Tsung, via text and email over several weeks prior to our purchase. My wife and I had been shopping around for something to replace her Acura MDX. Brandon was very patient and supportive in answering our questions about the RDX. He was equally supportive in helping us find a good deal on the purchase. His presentation in selling the car was as thorough as his delivery of the car. He did not rush through the delivery process. He helped identify and describe the car's features and then assisted us in customizing the features to match our preferences. Brandon is a genuine professional who is personable. There's a reason why my wife and I have bought two Acuras from Oakland Acura within the past two years... customer service. When it's time for another car, we'll be sure to return to Oakland Acura!

Shout out to David! Such a delight to work with. He approached us with such ease and never once…read morerushed us. He explained that Oakland Acura was family owned and we felt that vibe from the moment we stepped on the lot. The environment was so welcoming from the moment a young lady greeted us to our last encounter with Ray who did our signage. David, thanks so much for making this process so smooth! You have such a bright future. And big thanks to Ray! You were a pleasure and repent Oakland Acura so well!

I've been a loyal customer of Coliseum Lexus of Oakland since 2018, and their service team has…read morealways been wonderful! A special shoutout to April, who has been my amazing service advisor since last year! When my car was recently stolen and damaged, she went out of her way to help me get the documents I needed for my insurance claim, making a stressful situation so much easier. It's rare to find someone who genuinely cares about their customers the way April does. Thank you, April, for always going above and beyond! Truly grateful!

I had a great experience purchasing my new car and definitely wanted to recognize James, Ahmad, and…read moreIdris for making it all come together! I originally worked with James, and he was actually the reason I decided to make the trip out to the dealership in the first place. From our initial conversations, he was helpful, responsive, and made me feel like it was worth coming in to see the vehicle and work with them. Buying a car is a big decision, especially when you're traveling to a dealership, so I really appreciated the time and effort he put in from the very beginning. Ahmad later stepped in and really helped bring everything together. He worked with us on the numbers and was able to get us to a deal that we were genuinely happy with. I really appreciated his willingness to work with us and make the deal happen. Lastly, Idris in finance was absolutely amazing! He made the final part of the process incredibly smooth and easy. He was personable, patient, explained everything clearly, and made sure we were comfortable with everything before we left. Car buying can definitely be stressful, but James, Ahmad, and Idris each played an important part in making this experience a positive one. We drove home extremely happy with both our new car and the deal we received. Thank you again to all three of you for taking care of us. We absolutely LOVE our new car!

I wanted to thank Josh Tahmoor for his excellent service support in the installation of 2 important…read moresoftware updates for my 2018 Honda Accord Touring today. He was able to schedule & complete the work in record time. Josh provided exceptional service & he really goes above & beyond in helping me keep my car in top shape. I had a very good experience with Josh 6 months ago & I know that I could trust him when work is needed on my car. I am definitely coming back again for my next service & ask for Josh. Thank you, San Leandro Honda for your excellent staff including Thelma at the cashiers dept.

Neil did a great job working with us on our Costco vehicle purchase. He couldn't have been nicer,…read moreand we are really happy with our new CRV.

They Do the Right Thing…read more Long story short, I purchased a used car at this Dealership and prior to purchasing it, noticed a long two foot streak on the windshield. It looks like dirt from the windshield wiper blade, and when I asked about it, I was told it was dirt, and thought nothing of it. It just needs to be wiped down. But as it turns out, it was not dirt. It was a long two foot scratch in the windshield caused by the windshield wiper blade. When I realized it was a long scratch, I was understandably not happy. I called the Dealership and left a message. Shout out to Ed for calling me back on his day off and he said he wanted to earn my business and to take the car back to the Dealership for them to look at it. He told me to ask for Louis. Ed also told me in a text message that nothing had been mentioned about this to him. My girlfriend's son took the car to get it checked out. Louis and I talked later that day. Louis told me that if they try to heat up the glass to repair the damage, it would crack the windshield and he couldn't do it. I told Louis I did not spend thousands of dollars on this car for a scratched windshield. I ask for it to be repaired or replaced. I'm not trying to take advantage of the system. I'm just asking for everyone to be honest with me and fix the windshield. Had I known there was a scratch in it, I would have bought another vehicle. I was told false information. Louis told me he would escalate this situation to his Manager and that I would hear something back by Friday. On Friday, Louis kept his word and reached out to me. Louis said that his Manager had said that we need to replace the windshield. I was ecstatic to hear this information. People hear stories all of the time about Car Dealerships taking advantage of them and it is nice and refreshing to know that this Dealership takes their customers seriously and they do the right thing, even when it is difficult for them. I am happy to say that the windshield is going to be replaced early next week and I look forward to driving it without a two foot streak/scratch in it. Thank you to the Team at Audi

My mom and I had an amazing experience at the Audi Oakland dealer ship working with Ed Makapugay…read moreand Cole! They made sure to get us the best deal for my mom's new Jeep wrangler! If you are looking to buy a car I highly recommend this place. Great hospitality! :)

If I could give this place 11 stars, I WOULD! I've been looking all over the Bay Area for an…read moreaffordable, high-quality car, and I'm so glad I found this place on Google. The owner and his team are genuinely good people who are transparent, honest, and truly care about their customers. I even got the car inspected just to be safe, and it came back CLEAN! What really made the experience unforgettable was how they treated me as a person. I was having trouble getting my loan finalized, and my phone had died, so I didn't even have an Uber to get home. I hadn't explained my situation to the owner, but he still trusted me, let me keep the car until the next day, and even let me drive home. That level of kindness and trust is rare, and I'm beyond grateful. If you're in the Bay Area looking for a quality car and some of the BEST customer service you could ever ask for, PLEASE give them a visit! You're not just getting a car here; you're dealing with people who genuinely care. And no, this isn't a paid review. This is just REAL SH*T! I'm so thankful I found them!

10/10 experience! Drove off with my dream car! Helped me with everything and anything I needed! To…read moreAlex, Denise, Julian, and the amazing mechanic team, Thank you!!!

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

If you need an affordable car this is a good place to go especially if you have realistic…read moreexpectations. If you want a new shiny perfect car for the bumper to bumper warranty you'll need to spend $15,000 not $1500. But if on the other hand you just need something to get from A to B from a place that has strong principles and cares about you as a customer and as a human being try Heavenly Motors.

They clear all the codes before you buy the car !! They never sent me a title and the car broke…read moredown a week later I was stranded at work. I called them back and they showed no sympathy they lied and said they'll send me a mechanic and never did. DO NOT BUY ANY CARS FROM THEM !!!! THERE WHOLE BUSINESS IS A SCAM

5/5 Stars! After…read moregoing through so many dealerships, I finally found the right place and drove off with a beautiful car and a deal I'm happy with! The ladies here are absolutely amazing, so sweet, helpful, patient, and welcoming. They made the whole experience so much better and helped me get into a nice car after all the stress of dealing with other dealerships. I truly appreciate how they treated me and made me feel comfortable throughout the process. If you're looking for a car and want people who genuinely care about helping you, I definitely recommend coming here! Thank you ladies for everything!

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(

This place is a hidden gem. I had to replace a Prius V that got totaled by a garbage truck and…read morefound their listing on Craigslist. Because it is a mom and pop shop, things are pretty low tech, but they let me bring a mechanic on site to inspect the car, and the title, license plates all arrived in the mail. Their price was extremely fair, and they are very friendly and hardworking folks. Anyone who buys a car should do their own homework/research on that car- but this place is a great local spot to find what you need.

We bought a car from Mission Bay Auto Sales on a rainy evening in February and all went well. We…read morefound the car on Craigslist and needed to buy a car pretty much right away, and Mission Bay helped us out by selling it to us that very night.so far so good, and the title came in the mail!