Zaprian from Innovative tile is a true professional and does outstanding tile work. He helped us…read moremake nice stylistic choices for our kitchen backsplash, worked fast, was very reasonable, and extremely friendly. 10/10. We HIGHLY recommend reaching out to Zaprian for any tile work, he is amazing!

Zaprian does great work highly recommended. He is professional and works with you to find the best…read moresolution.

We bought in a mid-century house whose furnace is located on the roof . It is a common location for…read morethis type of house, but -needless to say- it is not easy to replace that furnace when the need comes. We decided to hire ATLAS for the job: the furnace was old, and the original roof ducting did a lousy job distributing the heat throughout the house. I was always cold even when the heat was "blasting". ATLAS did a thorough and patient analysis of our old system. They decided to double up the ducts to provide more air flow, and they also organized the flow inside the ducts: it worked. Frankly, the final cost was reasonable, considering the benefits I am getting from it. I particularly recommend Nick and Scott who supervised the project: they really looked into the project, then fixed the problem. Plus: the work was clean, and the communication great all along. Happy customer :-)

Attempt 1 at an estimate, no showed. Attempt 2 at an…read moreestimate, scheduled between 10:00-12:00, showed up at 12:45, and was wrong person. Attempt 3 at an estimate, scheduled for between 2:00-4:00, shows up at 5:45, at which point was too late as were just about to leave the house. Person (I assume scheduling manager) then calls me asking for a fourth try at this. She was very polite and apologetic, but in what world would they have earned my business like this?

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

When my 84 year old fathers Trane heating and Air conditioning system went out the end of June. We…read morehad to find a reputable company quick. We needed to replace a 24 year-old heating and air-conditioning system, Galaxy came up as number one of our first choice. We made an appointment, A gentleman came out, he emailed us a quote, a day or two later. When we had more questions, Galaxy sent out another gentleman to go over additional questions and we settled on the same, trane/American standard system . Within a week the full system was scheduled for install. The young men who installed the system were very respectful of the property very respectful of my father since his house is immaculate. You would've never known they were even there they cleaned up so well. They completed all the work in one day, which was shocking they went above and beyond and replaced a water nozzle that had been leaking under his house for who knows how long. We are forever grateful lifetime customers. We hope that you will be too. Thank you, Galaxy for your professionalism, hard work, above and beyond and work ethic. Your lifetime customers The Gilbert family

Had a great experience with these guys. My outdoor AC unit suddenly stopped working and they…read moremanaged to send Constantine pretty quickly to take a look. He arrived on time, found the problem right away and fixed it quickly. He also took time to explain what happened and what he did, and even went beyond that - gave me some useful tips and showed me a few maintenance things I can easily do myself. Really appreciate when someone not only fixes the problem but also takes time to explain everything. Great service, very professional and helpful. Can't recommend them enough!

We started getting alerts from EBMUD about a possible leak at our house, which immediately had us…read moreon edge. We had two different plumbers come out, but neither could figure out where the issue was coming from. EBMUD gave us access to monitor our water usage online, and once we started tracking it, the numbers seemed to be getting worse... definitely not what you want to see. At that point, both plumbers recommended bringing in a leak detection specialist. We were pretty stressed, thinking this could turn into a major (and expensive) problem, so we started calling around trying to find someone reputable who could come out quickly. Steve from Water Shield Leak Detection was able to come out that same afternoon, which was a huge relief. He was thorough, ran multiple tests, and took the time to explain everything in a way that actually made sense. More importantly, he was confident that we weren't dealing with a major issue like we originally feared. He gave us a few things to monitor and try on our end, and even offered to come back and do additional testing to confirm everything at no extra charge. That kind of follow-through is rare. We were incredibly grateful he could come out on such short notice and, honestly, just put our minds at ease. Highly recommend if you're dealing with anything similar.

After performing their leak detection at our house, we were informed we needed to replace our main…read morewater line for $7k. We decided to get a second opinion and found a plumber who found the leak from just hearing a hissing from the toilet and replaced a part for a few hundred bucks. Had we had gone with Water Shield, not only would we have wasted $7k, they wouldn't have even fixed the leak. We still had to waste $400 for their initial inspection , but lesson learned, always get several quotes.

We used E&F for a bathroom remodel. They did a fantastic job on a job that was not easy. This…read morebathroom had not been remodeled in over 70 years. Yes, 70 years. Everything needed to be torn down and replaced. The wiring was old. The plumbing was leaking. And the flooring needed to be completely replaced. They produced an estimate. And came in on budget. They gave a time frame. And finished on time. I'm not sure what more you could want in a contractor. We will use them again!

The Great (+2 stars) ==========…read more * The structural work: Our home is on a great, new, solid foundation (with shear walls), so we feel as safe as we can be in our home for an earthquake! * Our basement is also now more usable. * Drainage: There is now drainage around the foundation and under the basement slab, so we are no longer worried about our basement flooding! * The working crew were very friendly and considerate. The Bad (-1 star): ========== * The electrical subcontractor was quite bad. The electricians didn't install the dryer outlet properly (one conductor came loose before I first used it), most outlets they installed are loose (they give when pushing in a plug), and they installed a used, old (not LED compatible) dimmer for the LED lights they installed. Also, the owner yelled at his team a lot. * The plumbing subcontractor was bad, too. They misdrilled several holes, damaging the interior of the home. They didn't seal around exterior penetrations into the house. They didn't put a cover over the branch of a wye that was no longer needed. They wouldn't do anything about the loss of hot water pressure in a bathroom faucet that occurred after they moved some plumbing around (I ended up having to disconnect and disassemble the hot water valve myself and I found a piece of silicone clogged in there). They over-glued the drain of the laundry supply box making it nearly impossible to remove the cap, and they lost the o-rings on my faucet aerator. The Ugly (-2 stars): ========== * They overlooked details in the plans about where walls and doors should go, and denied responsibility since they weren't in the structural engineer's plans, which they opted to not have updated with the revisions I told them about. This lead to a sewer pipe being installed in an inconvenient location (it went through the foundation, so it can't be moved), a structural wall that was almost built in the wrong place (I caught it while they were digging the footing), and a room that was built with no doorway (they had to cut some framing to make the opening). * The pricing/scope was negligent at best, but I'd put it closer to misleading or deceptive. During the initial visits, they talked about all the things they would do (including putting up framing, drywall, and insulation), and then sent over an estimate that I accepted. I didn't realize until halfway through the project that the estimate didn't include many of the things they talked about (including the framing, drywall, and insulation); those apparently would be part of "Phase 2," not included in the price of the first estimate. I had chosen E&F over another estimate that was less expensive even though it did explicitly contain the "additional" scope. I was also surprised that the electrical and plumbing (most of which was necessary to get them out of the way for the structural work) was billed separately; i.e., an unexpected additional expense. * They chose to rebuild a segment of stairs (rather than just adding two steps at the bottom, per the plans), which ended up having insufficient clearance with an overhang halfway down. They tried to convince me there was no new problem because they built them the same as before (but the run of the new stairs was one inch longer, causing the 4th step down to be 4 inches closer to the overhang) and resisted remedying the issue. They just ended up taking a sawzall to trim the overhang -- a joist -- which I just have to hope doesn't compromise any structural integrity! Further, they didn't even finish the stairs (sand and seal); "Test your staining skills," they said. * They ghosted before Phase 2. As the structural work was reaching completion, we were going back and forth on scope for Phase 2. However, when the structural work was actually completed, they just stopped communicating, left dirt and demo debris they left on our driveway for a month, then disappeared. There were lots of things they removed to get out of the way (like several segments of fence) but didn't put back. I could easily add 3x more issues and details, but this review is already too long.

We got the floors in our 99 year old house refinished, and Dale was great every step of the way! He…read moreresponded very promptly to my inquiry, and took the time both over the phone and in person to explain his process. On top of that, his knowledge and expertise were very evident. For our quote, he very thoroughly walked through our house and answered all our questions. It really helped us understand what to look out for, and how to keep our floors in good condition for the future. Not only did he do a great job refinishing the floors (see before and after photos below), he also removed a bunch of squeaks from our floors -- we didn't even know that was possible! The last thing I'll say is that Dale is an incredibly fair vendor -- we originally reached out to him for a full sanding and refinishing of our floors, thinking that was the best way to protect them long term. He took a look, told us they were in pretty good shape, and that he'd recommend a lighter refresh and seal instead -- a service that would be faster, cost us less, and would still protect our floors for the same amount of time as a full refinish. We'd highly recommend him for all your refinishing needs. Thanks again, Dale!

We were very pleased with the work done by Swirsding's Floor Service in our home recently. They…read morewere quick to respond and scheduled us quickly. Dale and Hector were on time and very courteous. We asked them to recondition our hardware floors and they even asked us our goal for the project and followed up afterwards to make sure we were satisfied. Their pricing was more than reasonable. We would definitely use their services again.

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.