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    Bay Area Circuits

    3.7 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    Best Buy

    Best Buy

    2.5(740 reviews)
    9.2 mi
    $$

    I came by to Best Buy to just look around but later realized that I need to get a new charger for…read moremy phone the other one doesn't work anymore. Good news is that I'm able to find one with an affordable price. Bad news is that they seem to lack options not only for chargers but other products as well when I was looking for phone cases, headphones, and other products. I guess that you'll have to go through online shopping if you want more options. Or you can go to other stores and see if you're looking into more options or specific ones rather than what they have in store now.

    Now I see y you guys have to 3 stars…read more Today I went to do my exchange and there's a one fat as Mexican store manager what he told me but he doesn't seem to be a manager I had a very bad experience with a manager at this Best Buy location. From the beginning, he was extremely rude and unprofessional. During our interaction, he told me to "shut up," threw my receipt, and then asked me to leave the store. I was shocked by his behavior, especially since he is a manager and is supposed to represent the company. This treatment was disrespectful, inappropriate, and completely unacceptable. No customer should ever be spoken to or treated this way. He clearly lacks basic customer service skills and does not know how to handle situations calmly or professionally. Best Buy seriously needs to address this issue, hold their management accountable, and provide proper customer service training. Experiences like this damage the company's reputation and make customers feel unwelcome. You guys don't even deserve to have one star I had a very bad experience with a manager at this Best Buy location. From the beginning, he was extremely rude and unprofessional. During our interaction, he told me to "shut up," threw my receipt, and then asked me to leave the store. I was shocked by his behavior, especially since he is a manager and is supposed to represent the company. This treatment was disrespectful, inappropriate, and completely unacceptable. No customer should ever be spoken to or treated this way. He clearly lacks basic customer service skills and does not know how to handle situations calmly or professionally. Best Buy seriously needs to address this issue, hold their management accountable, and provide proper customer service training. Experiences like this damage the company's reputation and make customers feel unwelcome. Hiring very young, inexperienced staff who aren't trained in basic professionalism shows a lack of concern for customer service. When hiring employees, management should consider personality, maturity, and how they interact with customers--not just availability. If corporate reviewed this location's feedback, they'd understand why the ratings are so low. It's disappointing that corporate doesn't check on the store manager or properly evaluate employee behavior. Shame on the lack of oversight and accountability.

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    Best Buy - Geek Squad

    Best Buy

    2.9(531 reviews)
    5.6 mi
    $$

    It's the closest location but not the best in terms of the size. It looks a lot smaller than the…read moreothers that I have been to. Another negative is that there are fewer employees so it is tough to find someone who to ask regarding a product. There was even one time where I was told that it is either there or that they are out of stock. That's not what I want to hear. Shame on that salesman. The only reason why I even come here now is to look and go home and order it online. If you are looking for more products and services, I suggest Mountain View or Union City. You will thank me later.

    I cannot say enough good things about BENNVE. From the very beginning, he has been extremely…read moreprofessional, patient, and genuinely helpful. He truly cares about customers and makes sure every issue is handled the right way. We actually live in Union City, but the customer service there is honestly horrible. We had so many problems, and the manager in Union City was very unprofessional and not helpful at all. It was extremely frustrating, and we felt like no one cared to solve our issues properly. Because of that experience, we decided to come all the way here just to get our problems resolved. And I'm so glad we did. BENNVE completely changed our experience. He listened carefully, explained everything clearly, and treated us with respect. He didn't rush us, and he made sure we understood every step. That level of service makes a huge difference. Now I shop at Best Buy much more often, and even though we live far, I am willing to drive all the way here because the customer service is excellent. BENNVE represents what great customer service should be -- professional, calm, respectful, and solution-oriented. Thank you, BENNVE, for restoring our trust and giving us such a positive experience. We truly appreciate your help and will continue coming back because of the outstanding service we received.

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    Bay Area Circuits - electronics - Updated May 2026

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