I usually get bad to mediocre service at Best Buy. I think it's part of their business model at…read morethis point. If you're not assertive you won't be help most of the time, but this morning Cody was there as soon as we walked into the store and offered his help. I was actually taken aback at how helpful and eager he was. He was knowledgeable, patient, and informative! Thanks Cody. I wish other employees cared even an ounce as much as he does!

I feel vindicated to see this place close…read more I wanted to buy a Macbook once and I tried to use my Best Buy gift cards. They flat out rejected my gift cards. No reason, just wouldn't let me use them. Then this short Asian guy comes over and was condescending. Just had a "here we go with another troubled customer" attitude. I just wanted to figure out why they weren't accepting the gift cards and I felt like he was just trying to show off to his other co-worker how to handle difficult customers. I presume one of the workers thought these Best Buy gift cards were illegitimate, but I don't know. Went home and ordered online with the gift cards. Worked fine. Passionately hated this place and glad they closed.

I'm not a techie person, but I was glad to tag along with my son to this particular expedition! Lol…read morehe's making his own computer and needed some specialty parts that he could buy, and physically see in person here at this particular location. The different employees at work here were all incredibly helpful in assisting my son on building his computer, they pretty nerdy, but all in the good way! Lol a lot of items were behind the lock cabinets, but there was an employee behind the counter that could quickly come unlock everything. They had their own private parking lot in the back and prices were basically the same as online my son said, unless you were buying us somewhat used item from a private vendor. So yes, I will come here again to tag along with my son since I do not know how to make my own computer, but he does. He loves this place!!

I dont really by parts in person but central computers is your go to shop for PC repair. I brought…read morein my custom build (5 years old) because my CPU indicator on my MoBo turned red, and I honestly couldn't figure it out, I thought it might've been the processor that wasn't seating right, thermal paste, chord issues, etc. Central Computers not only did they find the right issue which was some weird faulty reset button in my tower, they made sure to not force the wrong option on me and accidentally sell me a new processor/MoBo/whatever the most common replacement is for the error. They gave me back my computer with diagnostics fee being the only cost I paid (39 bucks at the time!) and she's back in working order! Really appreciated their ability to work around my schedule too. Great job y'all, real computer detectives out here.

Cool computer shop, this place has everything. Come here to nerd out…read more They specialize in PCs, but they also have so many other gadgets, dongles, keyboards, chairs, lights, and accessories. You could easily spend a long time browsing around. I bought an invisible digital wall clock. They also support Macs and offer computer and hard drive repair services. This store reminds me of the good old days of Fry's Electronics.

This was my first time ever in a central computers company! Wow, was I ever impressed!! My son is…read morevery techy and was building his own computer. He bought some memory or computer gaming thing online and had the gentleman behind the counter. Check to make sure it was working. Granted he couldn't see exactly what was on the gaming cartridge until he got the rest of it up and running, but we bought the other remaining pieces of his computer here. Everything was incredibly organized and in lockboxes, but the employees were able to unlock and let you look or read the description of each item if need be. I wish I could give better details of all the computer pieces they had but honestly it's way over my head!! They literally had everything my son needed to make his own gaming PC! The last picture is my son's computer up and running. He bought the majority of the pieces here at Central computers!

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Absolutely Terrible Experience…read more Honestly, one of the worst customer service experiences I've ever had. I brought my phone in for a simple screen repair, and this guy kept my phone the entire day without even fixing it. When I asked for my phone back, he actually refused to give it back to me. That is completely unacceptable. On top of that, his attitude was extremely rude, disrespectful, and unprofessional. Every time I asked what was going on, I got excuses and what felt like nothing but lies. The way he treated me as a customer was ridiculous. If you value your phone, your time, and your money, stay far away from this place. There was zero professionalism, zero respect, and zero accountability. I honestly don't understand how a business can operate like this. This place needs to seriously reconsider how it treats customers. I would never come back here, and I absolutely do not recommend this place to anyone.

Came to the store today to look for karaoke equipment so I could fix the sound system problem I…read morehave at home. Customer service was great here. Marwan was very knowledgeable. You could tell he knows his stuff and speaks the truth. Equipment prices here are reasonable and comparable to others. Lots of brand names, levels and options depends on your needs. I'm so glad I finally found my audio go to shop locally.

They have so much great gear, all the things a pro needs!!! But their customer service needs work…read more You get followed/stalked as if you'll steal something, and if you say you're just looking around they get mad. They need to play some background music and let customers look around for a minute.

I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

This place is a diamond in the rough. Don't let the industrial neighborhood sway you away! I bought…read morean item (Sound BlasterX Katana) from them via e-bay and did local pickup. It turns out they're an electronics warehouse that are liquidators for Amazon, Walmart, etc. They sell tons of hardware that are new / used / refurb at amazing prices. Tai showed me around the warehouse which he said is generally closed to the public (and they do have public openings occasionally), which was just full of name-brand electronics (Apple, Logitech, etc), and a lot of their stuff can be up to 75% off. I was directed to a pallet of the items to pick out whatever I felt looked "best". He offered to open the item in front of me so I can inspect the contents (it looked open box but it was actually completely new!) and mentioned that there is a 30 day return policy if I should have any issues. I really encourage you to come by when they do have openings as I saw some awesome stuff like laptops, iPads, graphics cards, fully built computers, etc for sale.

Fantastic place to get great deals. I picked up XM5 headphones and Sony Linkbuds at almost a 70%…read morediscount. Thai, the owner, is so friendly and helped me with all my questions and assisted in what I was looking for. Employees are genuine and if something doesn't work, they honor a refund. I'll always recommend this place to anyone in the area that is looking for a great deal. They deserve all the recognition and business. Check them out!

It's a much bigger store than the one in Milpitas. It was extremely easy to find the pick up line…read more Great and very friendly. Especially at the entrance/exit. I told the lady that I had to go here because Milpitas didn't have it. So loyal and caring that I will choose this place if I need something the same day. Well done to the manager. Can see why they are so happy.

Fairly good experience coming to Best Buy a few years ago, fairly decent spot, clean, good customer…read moreservice, and good to check out the items, though they don't have everything visible. I had bought a laptop here 5 years ago, no big complaints