This place came across my feed and decided to give it a try. Made a reservation for brunch on Saturday, just in case. The place was almost full but am not 100% sure the reservation was needed as there were a few empty tables when I was seated with my friend.
First off, the lay out is not very efficient. The moment you walk in there isn't a very big 'waiting' area to stand. Nor is there a clear indication of where you should go to be seated. While trying to figure that out, we had many employees maneuver around us heading to the kitchen and needed to step out of the way. There is also a buffet brunch offering which is placed, in my opinion, in the wrong part of the establishment. Nothing is more irritating then having to deal with patrons and employees walking back and forth by you while serving yourself in a buffet line. After we were seated we also noted how close the tables were to each other, never a good sign. I was in the restaurant business for over 25yrs both front and back of the house so I understand the need to utilize all the space you have but having a server's bum in your face or another patron's does not euate to a nice eating experience. The tables were SO close that I saw a server hand a patron their drinks instead of easily being able to put them down on their table. I dont mind a 'cozy' environment but it also has to be manageable.
Second the service...we were greeted by a friendly server who asked if we would like to start with a drink. I asked for a coffee while my friend was ok with water and said we were ready to order. My friend and I ordered from the menu instead of buffet and also decided to share a soup. Our soup was brought to us, still no coffee. After we finished our soup, still no coffee. I did try once or twice to flag our server but could never catch their eye. But i did see drinks brought over to a table that was sat after us. Our server did come by to say our food would be coming soon and took my chance to ask for my coffee. So far service, not that great. We heard at another table with another server some specials of the day, we were not told about them from our server. Our server also never checked on us once our food arrived. And lastly, once we were finished and asked for the check, THAT took longer than it should have as well. Please note that the restaurant was not completely full and from where we sat we could see all the tables our server had to cover. Plus, our server never brought out our food nor cleared any tables. They had a 'runner' and 'bus boys' working as well. With that in mind, our servers attentiveness should have been much better.
Lastly the food...my friend got an eggs benedict while I got an omelette both were just ordinary. We also shared an onion soup, again nothing spectacular. My friend and both agreed that our dishes and the soup could have used more salt or seasoning. Everything was made well though. The soup wasn't overloaded with onions and the cheese wasn't too clumpy. The omelette was nice and fluffy, cooked perfectly. And you really can't mess up eggs benedict, both the egg and hollandaise sauce was just ok. Again everything was just kinda bland.
Overall I feel like this is the type of place you go, not for good food or good service but to go and have a nice social brunch/lunch with friends, enjoy a cocktail or coffee and chill. I am a foodie and am looking for the perfect bite every time, which this place did not have.
As always never take my word for it and give it a try yourself. read more