Baskin-Robbins has been around for decades, yet somehow my only two experiences were... once in Korea eons ago and... recently. I stumbled walked through to check out their flavors, and pistachio almond caught my attention, so much so that i needed to get a scoop for myself. Taste? Just the right level of sweetness, and deliciously nutty! The lady that helped me at the time was super friendly, and I was almost even considering getting a shake... good thing I didn't; I was stuffed after that scoop of breakfast. read more

Baskin-Robbins - Pistachio Almond - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Came because there was a deal on a free scoop and now I have the app on my phone. No I don't need more sugar but when God provides free stuff, who am I to say no? Five bucks otherwise is a little steep but gotta pay for the whole shop, overhead and all. Also only one employee at all times for that reason. Flavors are not bad, I stick to the standards like jamocha and chocolate and all. The new flavors and seasonal ones are so sweet. [[HIGHLIGHT]]Got some grief for having medium-size dogs with me but not after I said they were for service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Small dog discrimination is annoying but understandable given how most people don't seem to want to control their animals, making all the responsible owners seem entitled and their dogs dangerous.[[ENDHIGHLIGHT]] Another story for another day. read more

Baskin-Robbins - Cherries jubilee - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

[[HIGHLIGHT]]This location was probably the best basin Robbin's I've been too super clean big selection had so many ice cream cakes it was well stocked[[ENDHIGHLIGHT]] the girls were really nice read more

The nicest and most kind people. I had a great experience with them Ordered my daughter's birthday cake from them. I highly recommended them. read more

Good service tasty food handsome customer [[HIGHLIGHT]]comfortable seat[[ENDHIGHLIGHT]] ........... [[HIGHLIGHT]]very suitable for friends gathering[[ENDHIGHLIGHT]] read more

Baskin-Robbins - a very small scoop of ice cream - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Friendly faces always greet me when I walk in. [[HIGHLIGHT]]This location is also very clean.[[ENDHIGHLIGHT]] Helpful that they have a front door and back. Very accessible l. read more

Prices higher than most 31 flavors. When picking up a cake order I noticed that the Writing on cake bled out. The manager waited for me to say something even though she looked at it. She stated after the fact that if you select the red or black writing it will run/bleed . I asked if she let the customer know ahead of time and she responded "no". When I asked her not to fix the cake as there wasn't time to do it, she ignored me several times. She just refused to give me the cake until she picked off the frozen writing and re piped it. The problem with that (as any cake decorator would know )is that if you do not re coat the white frosting base, then the bleed color remains and that is precisely what happened. A cake decorator would've caught that before trying to hand it off. It's customary for 31 flavors to open the box and show you the cake. She waited until I spoke up to explain the bleeding of the cake. I don't know about you, but I appreciate anyone in the food industry that brings something to you and realizes before you do that it isn't right and sorts it out. Anyways. Be careful with this location. She was very stubborn and rude read more

Baskin-Robbins - Some pretty bad writing and color bleed. - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Vanoosh helped me over the phone to order cakes for my kids birthdays. She was amazing, super helpful and very accommodating. The mini ice creams were such a hit... So thank you for suggesting that!! Baskin Robbins is lucky to have an employee like her! read more

[[HIGHLIGHT]]This is the cleanest baskin robins I've ever been to.[[ENDHIGHLIGHT]] The manager was quick and helpful when i needed assistance. I have to say I rarely see stores with a 100/100 health rating like this one read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

This is a nice Baskin-Robbins. A few highlights: - The staff is really friendly and professional - There is ample parking in the main parking structure (shared by a grocery store and other shops) - They are well-stocked and offer a variety of tasty ice creams - The shop itself is clean and well-maintained If you're looking for your Baskin-Robbins ice cream fix, this location will not disappoint you! read more

Cake decorator ensured we loved the cake. She was thoughtful and had wonderful service. I'll definitely be purchasing another cake soon! read more

Baskin-Robbins - The baseball cake was phenomenal! The cake decorator made sure I loved the design when I picked up the order. She is wonderful! - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Google searched and found this Baskin Robbins. It was very easy to find and had plenty of parking. Our server Pauline was pleasant and helpful. She gave us her thoughts on a few flavors we were considering and offered us samples too! The wild n reckless sherbert was what my husband decided to go with, it has a sweet and sour kick! If that's what you're going for, give this flavor a try. The place was very clean and not crowded. I've now got a Pasadena Baskin Robbins location to visit when I'm in town. Thanks for the new sweet and sour flavor! read more

This is the greatest Baskin Robbins I've been to in a long time. The owners are wonderful and keep the ice cream flowing! If I could eat ice cream every day, I would! read more

Delicious Ice-cream no doubt, but $20 for 3 chocolate cones and 3 scoops is a bit much. I'll definitely be back, but not as often. $20 for 3 Ice-cream cones! Wow read more

With so many options now a days, we rarely go to BR anymore. But spending a day w my dad we had a craving for the nostalgia of when I was a little girl and he'd take us out for sundaes. I was so incredibly disappointed when both he and I felt undeserved. My banana Royale had more banana than ice cream and my dad's 3 scoop sundae still made the cup look oversized and it barely looked like a sundae. We took our sundaes to go, so we didn't realize how sad they were until we got home so I called to let the staff know. The young man was very nice and apologetic and informed us the young lady that served us was new and was still getting serving sizes down. I let him know that the call was to inform them so they can s avoid doing that to another customer. I can say that I have no interest in revisiting that nostalgia any longer - especially when I feel I just spent $17 on big banana chunks w no offer to try to regain my business. Bummer. read more

we love the cakes we ordered. the manager is amazing! she made the most beautiful mermaid cake we could have! We definitely recommend here to our friends and family and we definitely keep buying our cakes from this store! read more

Baskin-Robbins - Baskin Robins Mini cake! - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

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Hands down the cleanest, nicest Baskin Robbins I've been to and I've been to quite a few. The customer service from the two guys at the counter was very welcoming and friendly. Would definitely recommend this yummy little spot. Oh and their cake selection and decorations were really good as well! My 2 year old son kept running to look at the cake window because he liked the designs so much. read more

Great Baskin Robbins location in Pasadena. The girl who helped me was SUPER friendly and patient as my nephew asked to sample a few different flavors. I have a fond place in my heart for BR as I used to work there in high school. I'm not a fan of paying to park for things like ice cream but it was easy and inexpensive. Staff is great and the place is nice. read more

Excellent customer service!!! Vanoosh is always friendly and welcoming, she does an amazing job with the cakes. read more

Baskin-Robbins - Happy Halloween/bday cake - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

I love this location because of the parking options and the friendly service. You can street park in the front or use the lot in the back. I just realized how awful it is that I don't know the nice lady's name, but she is almost always there and is very friendly. Everything always tastes great and I have no complaints. I sometimes order quarts to-go and other times (ok, most times) indulge in sundaes. Quick, friendly service, too! All good in my book. They follow social distancing and other health and safety protocols. They have a contactless payment device but also offer hand sanitizer. read more

Love this location! It's so close to me, and it's always very clean! Very fast service, and always have cakes and ready to go options! Their seasonal white chocolate cherry flavor is amazing! Chocolate chip is always my go to classic! read more

The owner is amazing! She knows my son by name and has created the most amazing cakes for his birthdays the last 3 years. She was aware of his infatuation with dinosaurs and made an awesome dinosaur ice cream cake that made his 5th birthday so special this year! We will not go anywhere else. read more

Baskin-Robbins - a birthday cake for a 5 year old - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

The couple who works here are precious! The menu has tons of different options, and the ice cream is great. The store is clean and there's lots of seating. I come here almost every week! read more

Great friendly neighborhood ice cream shop. Have ordered Ice cream cakes here (better to call to confirm rather than fill out in the online order) and come in every once in a while for a decadent treat. Yesterday, I got a scoop of the coconut pineapple in a cake cone which totally satisfied my craving. Ladies here are so friendly and nice, great ice cream, and lots of happy smiling kids in the store-- totally made my day! read more

This is a great location, came here with my kids, it's family run and the best part? This is one of the last few BR locations that has Chocolate Mouse Royal still! Try a scoop, thank me later. read more

Paid 13 dollars for two very small cups of ice cream 1 topping per ice cream not worth what they charge the workers are pleasant besides the manager playing on her cellphone doing nothing read more

I love to eat here, it's a little cozy location with wonderful ice cream. The customer service is amazing and the employees are smiley and helpful. My issue is the parking, it's a little uncomfortable to search it in rear. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Incompetent rude staff got my birthday cake order all wrong and tried to blame it on me. I spent over 30 minutes on the phone with their employee discussing the design of the cake. They claimed they wrote it all down. When we took our cake to the party, we were horrified to open the box and find the sloppiest writing, the ugliest color flowers, and to top it off it was uneven and the wrong ice cream flavor also! I was mortified. I wish we had checked before we took it home but we were running late. Though I should have checked it, it was completely their fault for getting almost every detail wrong and poorly executing everything. I could've made the cake myself for a lot less money! No refund was give, not even from corporate. They only offered me a gift card after a month of fighting about what happened. I don't need the gift card, as I will no longer give Baskin Robbins my business. Take your business elsewhere!!! read more

I'm a Asian and first time here ! Cause I don't speak English really well. My friend just help me write that order on the paper then I said sorry My English is not really good I just showed that paper list to Asian lady seller .then she doesn't want to read that paper .she said it's not her job What....f (I don't know what is her name )she is Asian lady ! !! read more

Very attentive and helpful.. thank you for the cake it was wonderful will be coming back again

Love coming here the staff is always so friendly, Vanoosh is a sweetheart and I definitely will be back. read more

Baskin-Robbins - Baseball nut is the bestest! - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

Good usual ice creams. Many flavors. Good and friendly services. Also, they have ice cream cake from small to large to pick from. read more

I scream, you scream. We all scream ice-cream! On a warm day on and about, little one wanted something *cold*. A short drive down the road, easy peasy parking in lot behind store, shared with Ralphs. Tried the flavor of the day but felt too rich for today. I went for a simple Vanilla soft serve that hit the spot. Kid of course got his usual Bubble Gum, his favorite now. Before it used to be Rocky Road. Ah kids ^_^ read more

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The artistic license taken on what was originally just supposed to be a birthday cake that said "Happy Birthday Mama", is way ahead of its time. This amazing woman that worked there created lettering that could only be described as Modern, Avant-Garde, or ransom note chic. Only she would have the courage to use a St Patrick's Day cake as a birthday cake. Get into this Baskin Robbins before the art world discovers her cake masterpieces and she's exhibiting her work all over Europe and ultimately The Louvre. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

They are always friendly here and the ice cream is consistently good. It's a hit on a hot summer afternoon and railing distance from our mother in laws home. The 4 star rating vs 5 star is merely because the prices are a little high for a single scoop. Still worth the money to put smiles on my kids faces. read more

staff: 5/5 price: 5/5 (get a waffle cone with no charge if you get 2 scoops) cleanliness 3.5/5 read more

I had a birthday cake made for my uncle and it was unreal! Beyond my expectations! We all loved it! If anyone needs a special birthday cake, I highly recommend going here! read more

Baskin-Robbins - a man in uniform holding a cake - Ice Cream & Frozen Yogurt Near Me - Pasadena, California

The Ice cream cake was delicious and all covid protocols were followed to the tee. Will be back for more. Thank you for being open on hottest day of the year read more

Horrible service! It's my birthday and person behind counter refused to give the free ice cream they boast about ... don't believe the hype it's not true! Guy was rude and condensing... will not get my service and they do t deserve anyone's with that type of attitude. Plus it's Mother's Day! #fail #alllies read more

You might not know this about me, but I have extremely passionate feelings for soft serve ice cream. This is probably due to growing up in the Midwest, where there's a lot of soft serve ice cream, and even more deliciously, soft serve custard. (*pause for flashback soft serve custard orgasm*) Anyhow, about a month ago, I saw an ad that said Baskin Robbins is now serving up soft serve. Woohoo! I thought to myself. Now I don't have to settle for Carvel or drive to Arcadia for Dairy Queen when I am overcome by painful longing for this frosty delight. I went to Baskin Robbins within hours of seeing the ad. It was a hot summer night so I had to wait in line for a while. When it was finally my turn, I excitedly ordered a soft serve cone. The sour-faced girl behind the counter stared blankly at me and said, "Machine's broken. What else do you want?" I wanted nothing else, quite frankly, so I left unsated and unhappy. About a week ago, I thought I'd try again. Surely the machine was fixed by now. Wrong! It was like Groundhog Day. I went through the EXACT SAME EXPERIENCE. Apparently Baskin Robbins doesn't care that they are falsely advertising the availability of soft serve in their stores, because the goddamn machine was STILL BROKEN. And their employees are very sullen. Screw you, Baskin Robbins! I'm going to Dairy Queen. read more