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Baskin-Robbins

3.5 (46 reviews)
Closed 10:30 am - 10:00 pm
Updated 3 months ago

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Rips in so many parts of the image
Kalei F.

ABSOLUTELY UNACCEPTABLE I ordered a custom photo ice cream cake that costs $75 & it looks like absolute crap. It's torn in places & it is just not acceptable business practices to ever sell a cake like that The "Manager", Alexander, starts banging around the cake, because I said that was unacceptable & he said he could fill in the icing & continued to bang the cake around, further tearing it Last year when we ordered it, we had NO problems, so he can't blame the printer He refused to issue a credit or do anything to make this right I will be disputing this with my credit card company because this is not what was agreed upon Will never be coming here again

3 scoops sundae
Ami C.

Hubby and I came here after dinner. The guy who helped us was nice but he did not give us a full scoop of ice cream. Hubby got 2 scoops but it was more like 1 1/2 scoop. I got the 3 scoops sundae but my 3 scoops ice cream were more like 2 scoops and it was topped with whipped cream which made it looked full. We don't normally come to this location. We usually go to the location on Ling Street and they would fill your 2 scoops over and above your cup and the 3 scoops would look more like had whipped cream topping. We usually get our ice cream at Baskin Robbin's. It's our go to place for ice cream.

At my sweetest moment with Baskin-Robbins.
Rebecca C.

Sweet moments at Aina Haina Baskin-Robbins. This location is perfect because of its parking location [lots and lots, and it's free!] plus the staffs are sweet and friendly. Our server for this evening was Scott. Today, we had Cookie Monster with Jamoca + Cookie Monster with Oreo Cookies 'n Cream Topped with more Oreos. I'm happy they brought Cookie Monster back!! It's one of my favorite that they came up with. My only wish is that they find a ube flavor to add to their list. There's a Ube Cookies and Cream that I really enjoy at another location...maybe they can add a twist with brownies or cheesecake...hmmm The store is filled with so sweet scent coming from their ice creams and cakes. It also filled with the people enjoying the sweet delights with families and friends. They have 10% for seniors, 60 and above ;) You can also download their APP for free scoops of ice creams, and build it up as you go for more rewards! There's so many flavors to choose from. It's the perfect ice cream place for anyone and everyone! My next flavor I'll would like to try would be Brie My Guest. It looks creamy and yummm!!! Thank you, Scott! Thank you for reading my review. Have a great evening!

Cody Z.

CODY visited the Aina Haina location CODY ordered scoop of World Class Chocolate CODY ice cream was tasty CODY counter staff provided adequate service CODY dining area was clean, colorful, and inviting CODY will return to order more food

Double scoop in waffle cone
Wina G.

Ah-the OG of ice cream shops! It's been open for a while in the Aina Haina shopping center and we frequent Foodland next to it but have managed to resist going in. Well, after a night at the movies (The Boys in the Boat-awesome movie) we decided to top off the night with ice cream. Greeted with a friendly welcome and loads of choices. I got the two scoop in a waffle cone ( you can get it in a cup, regular, wafer or waffle-priced accordingly)- the iconic butter pecan and the cherries jubilee. Ice cream is good but don't expect Sage creamery or Dave's. It is a "dad takes the kiddos for a treat" place. It's the ice cream shop of your childhood. Of course you've now grown up and a 2 scoop in a waffle cone will set you back about $8. I do want to mention though the waffle cone was a little stale- no crunch. Oh well, it was a nice trip back in time for us.

Nicole O.

Check your receipts! This is the second time I got overcharged for my visit! This one was a bit much. My fault in not looking at my receipt till now ( went 4 days ago). The worker charged me for a banana split at $10.59. I only ordered three single scoops and a milk shake. I didn't think too much on the total $30, since BR is pretty pricey already. My friends ordered after me and they didn't get a banana split so not sure why it was added. So, just check your receipts. Hard lesson learned for me and a gentle reminder for everyone else.

Mint choc chip! I forgot what my date got! But we both loved it!
Mimi L.

Yay!!! Baskin Robbins on the east side!!!!!!!! Ice cream shops bring back happy memories!! Mint Choc Chip is always my favorite! I love that there is way less green dye in there! Still the same yummy taste! Ice cream always makes me happy! The worker was nice and happy to let us sample flavors! Ambiance is like any other ice cream shop. Seating available inside. Lots of parking available!

Butter Pecan and Jamocha
Jolene L.

Thank you for adding this location :) Just a hop, skip away from Kaimuki! This is a perfect spot because there's lots of free parking. As soon as you enter, you're greeted warmly. Fran C. and I went right after lunch and it wasn't busy at all. We were served right away and I was able to satisfy my crave for jamocha ice cream :) Indeed, this is a great coffee flavor! I confess, I had two scoops LOL the second flavor was butter pecan. So yummy and they have big chunks of pecan throughout the scoop. Mahalo Fran for the treat! And thank you BR for the quick service and clean tables to sit at :)

Entrance area of Baskin Robbins at the Aina Haina Shopping Center.
Fran C.

I must say that customer service sure goes a long way in a business, and the lone clerk who was manning this Baskin-Robbins ice cream shop in the Aina Haina Shopping center sure did a great job! I was having some Frrrrrrried Chicken adventures with my Yelp buddy - Jolene L., and after eating our KFC - Korean Frrrrrrried Chicken, I wanted to surprise her with some ice cream DEALAGES!!!! It all started a few months ago while reading da Midweek newspaper, I came across a coupon ad for the Baskin-Robbins at the Aina Haina Shopping center where you can buy an ice cream cone, and get one free. Being da DEALAGES hunter that I am, I made sure I cut that coupon out, then checked da date on when it expires. Lol! Da day finally came, as yesterday we made our way to Baskin-Robbins. I guess we must have come at a good time as there were no lines, with just one party ahead of us. Baskin-Robbins carries an array of ice cream flavors & to be honest, picking a flavor can be pretty challenging. At the end, we ended up picking up a Butter Pecan cone, & a Jamoca cone. How was da ice cream? I don't know? Lol! Truthfully Bruddah Fran is not an ice cream eater, but he knew his Yelp buddy - Jolene L. loves ice cream (especially Ben & Jerry's). Unfortunately there is no longer any Ben & Jerry's ice cream shops on Oahu, so 31 flavors it is! So happy I came here, because of two things - 1. The clerk who helped us was very friendly, and upon leaving the shop, he even thanked us for coming by. That kid sure knew how to provide good customer service, I only wished I got his name to give him some proper recognition. 2. From da look on my friend's face (I actually have a cute funny picture of her holding her ice cream cone, but Jolene requested that I not post it - Lol!). Bottom line is that I'm happy my friend enjoyed it! Mission accomplished!

Lily D.

They make it so easy to order a cake online but it is so hard to cancel or modify your order since you have to call them to make any changes. The phone number that was provided on the confirmation letter just rings and no one ever picks up. The only way to get it cancelled at this point is if you were to physically walk into the store. If you sign up for their emails then you sometimes will get promotions or discounts for whole cake orders.

Coupon that popped up on fb

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2 years ago

The ice cream was great. Scott was an absolute angel. Amazing service. Highly recommend.

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4 years ago

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3 years ago

Jonah was extremely knowledgeable and helpful when we came in to order our ice cream! He provided outstanding customer service.

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4 years ago

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3 years ago

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3 years ago

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Wing Shave Ice & Ice Cream - Irish Coffee & Black Sesame

Wing Shave Ice & Ice Cream

4.1(515 reviews)
7.3 miChinatown
$$

Stopped by Wing's Ice Cream Parlor for a quick sweet treat to cool off on a hot day. They offer…read moresome crazy unique ice cream flavors! As you can see in one of my photos on this review, they offered a flavor called "Cheezus" which was a cheese ice cream with real cheese-its in it haha! I thought it was pretty unique. Their ice cream is made in house so theyre able to get some pretty great flavors on their menu. The shop is small, but the staff is always helpful. Theyll allow you to sample some flavors if youre unsure of its crazy name! The triple scoop sampler comes on a perfect little serving plate. Easy for sharing. Since this ice cream shop is located in chinatown, parking isn't the greatest at times. There is no designated parking for this ice cream shop but you can hopefully find nearby street parking or go to a nearby parking garage. It's easiest if youre just on foot. All in all, definitely an ice cream parlor worth trying out!

Located on Pauahi Street next to the lei shop at the corner of Pauahi and Maunakea St. It's right…read moreacross the street from where Char Hung Sut used to be. It's a small shop. Many different flavors of ice cream. You can have it in a cup or your choice of cone. There's limited seating in the shop. Open in the evenings. Perfect for dessert after dinner in Chinatown. Saw a lot of couples. Perhaps date night- dinner, then get ice cream. The texture of the ice cream is good. I know I will be back.

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Wing Shave Ice & Ice Cream - Honeydew & Chocolate

Honeydew & Chocolate

Wing Shave Ice & Ice Cream - Double scoop in waffle cone

Double scoop in waffle cone

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Asato Family Shop - Yuzu sorbet so good

Asato Family Shop

4.8(230 reviews)
7.0 miDowntown
$$

Saw on Instagram that there was Pumpkin Custard only one day and decided I need it to go with my…read morepumpkin pie on Thanksgiving... so at a last minute decision I threw a cooler and some ice in my trunk and started out. I did have an upset moment because my gps said I would get to Asato's at 1:58 so mentally I decided "I guess I didn't need it". But... lucky for me, traffic was in my favor and there was no delays, no red lights, and a parking space right out front so I got out of the car at precisely 1:55! Whew, I checked in and ran inside, excited that I made it. Also, super happy they were not sold out. You know I also cannot just get 1 pint. I took home 2 Pumpkin Custard, a Strawberry and candied ginger (which i got for mom so she doesnt get mad that I restocked the freezer). I did a purse grab and go so fast I did not notice the duchess status until going back to the car! So woohoo! I will definitely be sure to post a photo of my homemade pumpkin pie with the homemade deliciousness of pumpkin custard sherbert later this week! Happy Thanksgiving!

The best local, evoke childhood, nostalgia experiences via scoops of frozen sherbet and sorbet…read more Multitude of local flavors is a true representation and definitely matches the names. The most creamiest one I've tasted was Kūlolo Haupia while being a passenger on a hot day. My son and I have so far enjoyed their classic: green river, pineapple, strawberry and seasonal flavors: Super Li Hing, Li Hing Float, Lemon Peel Cola Gummy. My hubby not so much because he prefers more cream in the mixture or ice cream. A personal preference for him. More for us. Hahahahaha! There are weekly rotations for their classic and seasonal flavors now available at Foodland Farms Ka Makana Ali'i and Pearl City. I usually select and buy various pint flavors from Foodland Farms Pearl City. Go early because supply will run low during lunch time or early afternoon pending on the seasonal flavors. Follow them via IG for more deets. My son decided to grab a random flavor from our home freezer, Super Li Hing. Without checking the freezer, I asked son, "Did you eat a few scoops or the whole pint?" He responded, "I ate the whole pint." He added, "It reminded him of eating shave ice." I will accept this as a gracious compliment. Infinite gratitude to all of the hardworking staff for creating, executing and producing one of a kind, edible, fun, pint size, local sensations for all to enjoy!

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Asato Family Shop - Li Hing, Strawberry, Lemonade for this one of one!

Li Hing, Strawberry, Lemonade for this one of one!

Asato Family Shop - Strawberries Brown Sugar Sour Cream Flavor and Asato Bars Flavor (@miguelmoralesphotography on Instagram)

Strawberries Brown Sugar Sour Cream Flavor and Asato Bars Flavor (@miguelmoralesphotography on Instagram)

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Lappert's Hawaii - Kaua'i Pie - Coconut,  Dark Chocolate, Macadamian Nut Coffee

Lappert's Hawaii

4.2(1k reviews)
5.4 miWaikiki
$$

Lapperts is famous in Hawaii for their delicious ice cream, and if you're staying in the Hilton…read moreHawaiian village, it's a must try! Lines are typically very long, but we managed to snag a spot at night, and the lines do typically move very quick! Unique Hawaiian flavors and classic ice creams with fun twists. Highly recommend, especially if you have a sweet tooth!

Walking into an ice cream spot in Waikiki, you already know you're about to get financially…read moredisrespected. I was fully prepared to pay "ocean view tax" for a single scoop. Somehow, it ended up being the same price, if not cheaper, than the Baskin-Robbins by my house. That alone threw me off. Then the ice cream showed up... and now I'm suspicious for a different reason. Flavor was a straight 10 out of 10. Not "it's hot so I'll take anything cold" good, actually good. Like someone back there cares about your happiness. Portion size? Out of control. These guys are not measuring anything. It felt personal. Like they saw me walk in and said "yeah, give this guy the full send." And listen, I've never once in my life said "that's too much fudge." That's not a sentence I use. But they pushed me to the edge. Sundae came out looking like it was melting under pressure. Fudge dripping down the sides, chocolate overflowing like it had somewhere to be. I couldn't even take a picture because it was already escaping. One wrong move and I'm wearing it. At one point I wasn't even eating it anymore, I was just trying to contain the situation. This is exactly how a sundae should be. Messy, overloaded, slightly stressful, and 100 percent worth it. I'll be back... but next time I'm bringing backup.

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Lappert's Hawaii - Can't decide

Can't decide

Lappert's Hawaii - Sweet treats

Sweet treats

Lappert's Hawaii - Single scoop - $5.99 plus tax as of January 2025.

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Single scoop - $5.99 plus tax as of January 2025.

Henry's Place - Peach! Took some out of the cup. Mom and I shared.

Henry's Place

4.1(823 reviews)
5.0 miWaikiki
$$

I'm reminded of the song Blink by Corbin Besson featuring Tzuyu from Twice when I came across…read moreHenry's Place Don't blink, you might miss it Don't talk too much, just listen You're sweet, I get it But I want something acidic If you blink, you might miss Henry's Place -- a true hole-in-the-wall ice cream and sorbet shop that feels like a local secret. It's the kind of spot you're most likely to discover while wandering in or out of Ginza Bairin, following a luxurious tonkatsu meal craving something cold and refreshing. The setup is refreshingly no-frills: medium styrofoam cups, flavors handwritten in Sharpie, and two separate freezers dividing ice cream and sorbet. The texture runs on the firmer side, which actually works in its favor -- your scoop holds up beautifully in the island heat and doesn't melt into a puddle five minutes later. Given the generous portions, you probably won't be refreezing leftovers anyway. The tropical fruit sorbets are the clear stars, made with fresh fruit and bursting with natural flavor. Mango, lychee, and guava taste vibrant and authentic -- bright, fragrant, and not overly sweet due to the natural acidity from using real fruit. Beyond the classics, there are some fun and unexpected options like corn cheese, durian, and avocado for the more adventurous palate. The standout for me, though, was the Kona coffee ice cream. It avoids the common trap of being cloyingly sweet and instead leans into a rich, dark, nutty undertone with an intense coffee essence that lingers in the best way. It feels grown-up and balanced -- deeply satisfying without overpowering. Whether you're looking for the perfect palate cleanser after tonkatsu or just want a cold treat while strolling through Waikiki, Henry's Place delivers simple, memorable scoops that taste like they're made with care. No frills, no fuss -- just really good ice cream and sorbet.

I was pretty excited to try this hole in the wall after some high praise from some friends…read more It's cash only and made in store. I got the strawberry guava, mango, and coffee. The sorbets were rock hard and super hard to eat. Might've been easier on a hotter day but felt like we could barely get anything and had to tear the styrofoam and bite it like a giant popsicle. Coffee was good. Probably needed to try it on a hotter day but found it underwhelming.

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Henry's Place - Garden

Garden

Henry's Place
Henry's Place

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Baskin-Robbins - icecream - Updated May 2026

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