Baskin Robbins

523

724

3500

5 months ago

We came for the 80c per scoops specials! Such friendly staff even it was 80c scoops! Service was perfect, store was bright and clean. Will come again! read more

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Melanie L.

164

224

5746

2 months ago

I've visited this location a few times to grab a scoop and each time I've looked for the Cookie Monster Cookie Dough ice cream flavor, they never have it. Other locations seem to carry it so I thought this one would too. The worker mentioned it's up to the manager and whatever BR sends from their inventory. It's just a let down for me so I have to visit Castro Valley as they usually carry it. Overall, this location is fairly clean, has friendly service, and has ample shared parking in the shopping plaza. They don't seem to be too busy either, which means you can get served fairly quickly. Don't forget to sign up for BR rewards - they offer promotions every so often, cake discounts, and birthday scoops! read more

Baskin Robbins - Birthday scoop of Twix ice cream - 2/2026 - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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Priscilla M.

185

46

50

4 days ago

This five star review is for JP - his Customer Service is the best I've ever experienced. He is extremely patient and helpful with flavor options & topping combos. He was an absolute joy to come into contact with! Thank you for being awesome JP! read more

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T K.

0

123

15

1 month ago

Fresh ice cream, clean environment full stock and thanks Allan for being kind. Definitely good customer service.

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Mai N.

0

7

3

2 months ago

This location is conveniently close by but definitely not worth to try. Such a rip off and poor customer service. Don't recommend it at all and not going back for sure. read more

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Kelly S.

0

3

0

2 months ago

Ordered a two scoop sundae on door dash. There wasn't even one scoop of ice cream in it. Avoid this place, they're a rip off!!

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Jeanette S.

0

2

3

5 months ago

I was able to get a refund. But still disgusting to have a hair in your ice cream bar that is directly made in the store. Hope they wear hair cover while making them. read more

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Allison Y.

15

180

615

1 year ago

I came on the Saturday of Mother's Day weekend for a celebration cake. It was a bit warm inside, though it was a hot day that day so perhaps that's why? There were plenty of cakes in stock for same day purchase and I chose a chocolate with chocolate chip cookie ice cream cake that was large enough to serve my party of 15. I was in a bit of a rush and there were no other customers and two employees working at the time I visited. I had a good experience with the man who helped me find the cake I wanted and rang me up, but the reason I took some stars away from this experience is the cake writing part. What seems like it should take mere minutes, ended up taking quite a long time (10+ minutes). I wanted green "Yay Julia!" which I wrote out on blank receipt paper for them to reference. At first they said they could do it but then they said they didn't have green. I settled on blue, but instead of "Yay Julia! the man wrote "Jay Julia!" with the y being backwards as if he wrote it looking at a mirror. I told him it was wrong and the other worker in the store understood, but the guy writing on the cake didn't seem to understand. The other worker told him to fix the "yay" so he went back, scraped what he could of the old "y" off and fixed the "y" to be correct, re-boxed it and brought it out to me, but the "J" was still there. I told him again, the guy still didn't understand - he had the Y written on the paper and the other worker told him a couple times, he must not have known the word "yay" or how to copy text...he went back again, the other guy guided told him again what he had to fix, and he came back out with the correct writing...but the writing was pretty mediocre and you could see where the mistakes were wiped off. For this occasion it ended up being an entertaining story but definitely not a great experience overall. The cake itself was good, I'd just think twice about getting writing on a cake from here! read more

Baskin Robbins - Celebration 9" Round Cake - Ice Cream & Frozen Yogurt Near Me - Dublin, California

Baskin Robbins - Some of the cakes available for purchase - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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S. T.

32

13

7

6 months ago

My husband and I are new the area and we wanted some classic Baskin Robbin's. We have been to this location a few times now and the workers have been alright BUT tonight the owner JP was there and he was so incredibly nice. He is what makes us want to go back! He is kind and really cares about the people who come to his establishment! His energy was contagious. We will definitely be coming back simply due to this kind man! read more

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Brian S.

43

7

5

1 year ago

I've been stopping in here for years at least once a month. It's always been OK. Ice cream is ice cream. Seems to have turned the corner lately. Way nicer! Cleaner and fridges are full!, And plenty of help. read more

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Kristen M.

0

16

9

1 year ago

There are new owners and you can tell! The owner, JP, is so friendly and my kids love him! If you're ever in the area come check it out! read more

Baskin Robbins - Owner/Operator JP - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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Lisa C.

0

43

5

9 months ago

Wonderful experience! After the Baskin-Robbins in San Ramon said it was too late to place a custom cake order (on a Friday for a Sunday party), Paul at Baskin-Robbins in Dublin was so kind to accommodate us, by doing the cake himself! We are so grateful to him and will happily give Baskin-Robbins in Dublin all our future business. :) read more

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Anthony V.

0

5

0

4 months ago

Amazing customer service and generous scoops sizes, all the staff were so wonderful and It was a great experience overall. Me and my kids will be coming back! read more

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Adam A.

3

115

21

1 year ago

Sure. I mean it's just ice cream. I was just thrilled that they still had a seasonal featured flavor from spring because all the other locations I went to in the area were out of stock. So this time I got a fresh hand packed quart. read more

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dawn j.

2

11

2

1 year ago

I LOVE Baskin Robbins. Unfortunately this is the worst one around depending on what you're looking for. The older guy that's there all the time is nice but is not good at making shakes. Not good at making smoothies. The other employees are slightly better at it, but they're not there as often as he is. It's been the same way for several years now. To be honest even the flavor of their ice cream is lacking, the taste of it inside the shake is always off. We also got a smoothie this time and it was missing the ice cream/sherbet/whatever is supposed to be in it. So it was room temp and extremely thin. Pretty odd lol. read more

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Rachelle L.

49

29

44

2 years ago

We love Baskin Robbins. It's a classic! This one is so conveniently close that we go after school. I use it as an incentive for the kids but this place is very filthy. Every time we go, it's not busy so there's no reason why the trash should be overflowing and for the customer counters, seats and floors to always be nasty. One can overlook the unsightly, spilled sprinkles on the workstations as it doesn't have to be spotless on a workday but the overall lack of cleanliness is gross. I've held off posting in case things change because of its location but this place being dirty is consistent every time we come here. Perhaps the owner/manager should address it. Until that happens, we will avoid and go to other alternatives like the one in Castro Valley even though it is farther. read more

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Yuan G.

0

8

5

1 year ago

Had sudden craving for ice cream and went to Baskin Robbins. Met the new owner, JP, and was so impressed by the customer service. Got to try their unique flavors (fav was Beach Day for sure!). I heard summer will be more fun as they have stuff planned for this place. Looking forward to it read more

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Eric B.

110

1

0

1 year ago

Took the family over to get a treat. New owner was great. Fast, super friendly, and service with a smile. All while trying to explane to a 4 year old child what the diffrent options where for him. Definitely a go back to spot. read more

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Cat L.

63

276

475

4 years ago

Went there this afternoon for the first time in a long time and really enjoyed it this time! The assistant manager (a male), and a female of similar age range were working together. I didn't get their names, but they were both so friendly and just a joy. I asked if they were the owners; their manner and courtesy really had that ownership vibe. Alas no, but maybe they should be. The store was spotless, the cleanest I've ever seen it in the 15 years I've been going. He was cleaning the cake cases when I came in, she was cleaning something as well; making efficient use of the quiet time. Whomever the owners actually are, treat and pay those two well please. They're keepers! read more

Baskin Robbins - Screenshot of their hours last night at 9:01 when they were closed. - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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Kay K.

0

2

0

1 year ago

Best ice cream in Dublin! Friendly, great service, clean and well stocked. Took my Grandkids and they loved it! read more

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Lana G.

0

8

0

1 year ago

Had a wonderful experience! As soon as I walked thru the door I was immediately welcomed in by the new owner JP. I enjoyed talking with him and loved his enthusiasm regarding the community. Our shakes and cappuccino blast were made perfectly by him and his employee. The inside of the store was very clean and welcoming. I look forward to visiting this location again in the near future! read more

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Vaughn E.

0

12

2

10 months ago

I met one of the coolest people today! His name is JP and he's the new owner of this Baskin Robbins! What more to ask for to have ice cream and shoot the breeze. And with the baskin Robbin's app I got me a free pineapple mango milkshake that was delicious. I took my family here and we had a great time! I wish I had a picture to share but I drank it up too quick. Thanks JP! read more

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Remi F.

1

6

7

11 months ago

everytime i come here i get showered with welcoming smiles and sweet scents of my favorite cookie monster ice cream. sweet, soft, and cold on a hot day :D and this really really REALLY cute guy works there which i why i go all the time heh nice ice cream place read more

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Nene N.

0

91

49

1 year ago

Finally! Excellent customer service from these two young men and the ice cream was fantastic. Keep it up!

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Jacob R.

Elite 25

261

239

512

2 years ago

Solid spot, solid ice cream. Love their Ice cream and all the flavors to choose from. Cookies and cream is always the right choice and it was on valentines day as well. So good! read more

Baskin Robbins - Hot Fudge Brownie - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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Cheryl T.

14

213

370

2 years ago

If I could give less than, I definitely would. There was only one customer there when we entered and the young man looked up but did not greet us. Since my favorite flavor, Love Potion is seasonal and I had just ordered at the BR in Manteca, I was surprised this shop didn't have it. Most of the ice cream containers were empty! The store was a complete mess and not once did the young man smile, STILL! When he did speak, it was extremely quiet, near a whisper. Still, no smile, no eye-to-eye contact, complete lack of any interpersonal skills. The store was filthy, from the tables to the ice cream containers, the floor and every surface one could see!!! I won't spend my money at this particular store! read more

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Lex M.

2

20

4

1 year ago

JP and Rachna are great and gave us samples of any and every flavor, will definitely comeback!

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C B.

0

4

1

1 year ago

Wow- the new owner JP is so friendly and has cleaned up the store so nice. It's amazing he is expanding the hours later. Who doesn't crave ice cream in the later hours. Such a difference from previous ownership! Go check it out! 5 star all the way!!!! read more

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Debbie F.

45

650

2916

4 years ago

Great choices of flavors here! Ice cream servers were very helpful! Granddaughters loved it! read more

Baskin Robbins - Wild and Wild 'n Reckless Sherbet - Ice Cream & Frozen Yogurt Near Me - Dublin, California

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Salim M.

0

14

1

1 year ago

Just had the pleasure of meeting the owner. He was super Pleasant and made the experience very enjoyable. We ordered 3 milkshakes and he made them perfect! Would highly recommend, definitely a business you want to support and come back to! read more

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Kartika H.

48

1137

3081

2 years ago

my second time coming here. i did not take any picture but i will say the ice cream is always great. i think everybody knows baskin robbins ice cream is always giving pleasure in your heart but i will say the place is somehow a bit dirty. really appreciate if the staffs can work on cleaning sometimes... read more

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Marlon M.

0

2

1

1 year ago

Owner is awesome. Customer service is great. And they give military discount I do recommend the ice cream mud pie. Best ice cream shop in the area. read more

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Daniel F.

4

67

0

3 years ago

It's a Baskin-Robbins, we should all know what to expect and have a similar experience at any location! My only feedback to this location is they've been out of sugar cones multiple times. That's like walking into McDonald's and not having French fries. They also didn't have mint chocolate chip a couple times too. This is a management problem. You're forecasting your reordering of supplies as well as other Baskin-Robbins stores. If it happened once, it'd be circumstances, but this is a repeat happening at this specific location. read more

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Renee R.

0

2

0

1 year ago

New owners are fabulous! Very clean and Baskin Robbins will forever have the best ice cream and ice cream cakes!

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Justin A.

0

4

0

1 year ago

The service is amazing. The flavors are classic and monthly flavors. The owner is so nice and personal

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Will M.

0

1

0

1 year ago

Stooped in yesterday and met the new owner. Place was clean and full of new flavors! Such a great vibe. I will definitely be back! Looking forward to getting a cake for my birthday! read more

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Noe V.

0

1

0

1 year ago

We met with the owner and talked with him for a while really great guy new to the ice cream business and I really see him and the business being successful. read more

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Cal P.

0

2

0

1 year ago

New ownership cares a lot about happy customers. They have already made big improvements. Great place for a family ice cream night.

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Blake D.

0

2

0

1 year ago

I went in with my daughter last week and this Baskin Robbins has a new owner! The excitement in the air is palpable and changes (for the better) are already happening. Service under the new owner has gotten exponentially better. There's also a new product assortment (new, never-before-seen or tasted flavors). Our local Baskin Robbins is finally getting an upgrade, and myself and my kids are here for it. Go check out this upgraded Baskin Robbins today! read more

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Chris R.

0

2

0

1 year ago

Amazing staff. Delicious ice cream and wonderful and welcoming staff that seem like they actually enjoy working there. Seems like a great work environment. read more

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More info about Baskin Robbins

7225 Regional St
Dublin, CA 94568
Directions
(925) 828-6033
Call Now
Visit Website
https://locations.baskinrobbins.com

Full menu

Hours

What time does Baskin Robbins open?

Baskin Robbins opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Baskin Robbins close?

Baskin Robbins closes at 9:00 PM on Monday, Tuesday, Wednesday and Thursday.Baskin Robbins closes at 10:00 PM on Friday, Saturday and Sunday.

Mon-Thu 11:00 AM - 9:00 PMFri-Sun 11:00 AM - 10:00 PM

Payment methods

Does Baskin Robbins take credit cards?

Yes, Baskin Robbins takes credit cards.

Food & Alcohol

Does Baskin Robbins have catering options?

No, Baskin Robbins does not have catering options.

Does Baskin Robbins have a drive thru?

No, Baskin Robbins does not have a drive thru.

Indoor Amenities

Does Baskin Robbins allow dogs?

Yes, Baskin Robbins allows dogs.

Outdoor Amenities

Does Baskin Robbins have bike parking?

No, Baskin Robbins does not have bike parking.

Does Baskin Robbins have parking?

Yes, Baskin Robbins has parking options. Private Lot Parking

Other Amenities

Is Baskin Robbins wheelchair accessible?

Yes, Baskin Robbins is wheelchair accessible.

Does Baskin Robbins have free WiFi?

Yes, Baskin Robbins has free WiFi.

More Info

Health Score

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Meadowlark Dairy

4.7(3.5k reviews)

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I'm really happy to see that the local business is doing so well! They only have a few options,…read morewhich means the lines move really fast. We tried their orange vanilla, strawberry, vanilla, and chocolate vanilla. Honestly, their small cone is big enough for two people! I really enjoyed it and I'm looking forward to visiting again soon.

While in downtown Pleasanton on a sunny afternoon we stopped by Meadowlark. There was a short line…read morebut the staff were attentive and kept it moving. The Diablo was delicious. A slushie with a scoop of vanilla. It was not too sweet and just tart enough. The large ice cream left me stuffed. Very reasonably priced.

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iSee Cream

4.6(127 reviews)

0.7 mi

my usual go-to spot in the area for sweet matcha boba drinks! (specifically the matcha foam drinks,…read moremy favorites!) during this visit, we went on a monday afternoon. not busy and quick service. staff is always very friendly and sweet! convenient location since it's in the mall, so we enjoyed the drinks and macarons while roaming around stores. we also decided to try new menu items that are exclusive to the month. we got the biscoff matcha, biscoff latte, and a few macarons. Biscoff Matcha: 6.5/10 matcha w/ a cookie butter swirl, topped with/ vanilla cold foam, biscoff cookie and crumble on top. felt like a good amount of sweetness, got it at 50% for the sweet lvl. wished the matcha powder had a more earthy and strong flavor. cookie butter swirl was nice, would've been great w/ a concentrated syrup to enhance the flavor. Biscoff Latte: 7/10 similar to the matcha, latte has a rich coffee flavor. not so sweet, which i enjoyed. just the same w/ the cookie butter from the matcha. needs more of a strong flavor profile for the biscoff taste. Macarons: 8.5/10 love getting the macarons! we got the salted caramel, fruity pebble, and strawberry cheesecake. they were all great! however, i felt like the flavor didn't shine through for the strawberry cheesecake. highly recommend the salted caramel.

I have been SEARCHINGG for Hokkaido milk flavored soft serve since coming back from Asia. This…read moreplace might be the closest I have had I saw on their IG that they had a new Hokkaido milk flavored soft serve and I knew I needed to try it. After trying so many different disappointing places, I wasn't expecting much, but iSee Cream has an extremely smooth and creamy soft serve. The soft serve was also super milky and similar to taste to Hokkaido milk, similar to cremia. I'm not sure if it was just because we caught them on a good day, but i definitely will be back!! My cravings are satisfied for sure!! The workers were also so super nice and let us try a sample before purchasing! There's limited seating, so we ate the the ice cream standing outside.

Sakura Bloom

Choco love.

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Salted Caramel, Strawberry Cheesecake, Fruity Pebbles Macarons

Yogurtland

I'm on a gluten and dairy free diet and we first came to this location for a yelp event. I tasted…read morethe salted chocolate soufflé back in Oct! It was divine. But every time I craved for it these 2 months, this flavor was not on the menu. On Christmas Eve, I tried my luck again and it was there!! I was so happy! This is probably the best gluten and dairy free frozen dessert I've had. Pls keep this on the daily menu!! I can't have anything sour so this is the only flavor I can have!!

No added sugar flavor was amazing! Clean and easy! Walked in, grabbed a cup, all their ice cream…read morehad what ingredients are in them, paid with the cashier and enjoyed!

A festive swirl of cool peppermint and rich mocha creates a refreshing, creamy frozen yogurt that's pure holiday magic.

Peppermint Mocha Frozen Yogurt topped with Mini Gingerbread Men Cookies, Mini M&M’s, and Cookies & Cream Crumbles

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Lappert's Ice Cream

3.9(56 reviews)

9.1 mi

This is my sons go to ice cream shop. He loves the strawberry flavored one. Bonus points, my wife…read moreand I love it too. It might be on the pricier side but honestly each scoop is worth it. They do have plenty to select from, very generous offerings that will satisfy anyone honestly. Service has always been good, friendly and they always greet my son with a smile. The only gripe i have is that it is a very small space, but i get it, it's ice cream, most of the time you just walk away and enjoy the it. Anyone walking around downtown should stop by for quality, delicious ice cream at Lappert's.

Okayyyy from Hawaii to Livermore!…read more Loved Lappert's in Oahu, so I was pleased to see that they opened one near me. I'm really picky when it comes to ice cream as I am more of a soft serve and gelato fan. But, I enjoy how creamy and smooth their ice cream is. It's also not super sweet! They have both classic (vanilla and chocolate) and fun flavors (Manila Mango and Mayor's). Can't go wrong with their vanilla like it go crazyyy. Lots of seating available inside and great service!

Kauai Pie single scoop

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Loard's Ice Cream Dublin

2.5(167 reviews)

1.3 mi

I should have looked at the reviews first. I should have known something was wrong when I waited 10…read moreminutes for someone to come from around back. The ice cream scooper that was used looked like a kids toy. You can tell from the photo that Im telling the truth. Not sure what happened to loards but this isnt what I grew up on. The ice cream (burgundy cherry) was freezer burned and tasted like bubble gum. Ill never ever go to this loardes again. Lesson learned.

My husband ordered a fudge-ana today to surprise me. He got there and the guy told him he didn't…read moreknow what that was even though it's on their menu. Then my husband pointed it out on the menu. Well they didn't have bananas. No big deal. There was 3 tiny scoops and maybe a pump of hot fudge which was gritty when I took a bite of it. We had just been to Utah's Loard's Ice Cream and their sundaes were piled high with fresh ingredients. Please do not waste your time or money on this shop. They should not sell products that are old and gritty. Maybe they should checkout other locations to see how it should be done!!! I had to give it one star because it wouldn't allow me post

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Kwality Ice Cream

4.2(160 reviews)

1.2 mi

It was a rainy night and the hubby and I were craving ice cream. I've always wanted to try this…read moreplace and tonight we finally got to try it. It was nice that they were open til 10pm. We got there and the young lady who helped us was friendly and more than happy to help us with some tastings first before purchasing. I ended up getting 1 scoop but I split the rose petal and guava ice cream while the hubby got a split of Ferrero and blueberry cheesecake. I grew tired of typical ice cream flavors and I was so happy to find this place serves up unique flavors! The guava was refreshing and the rose petal was delicate. The texture was perfect as well. They were generous with the scoops which is great! I can't wait to come back here and bring my family and try other flavors. Overall customer service was fast and friendly. Good sized dining area with plenty of chairs and tables. Parking was easy.

Small Indian ice cream shop, several doors down from an eggless bakery…read more They sell eggless ice cream cakes and many different flavors of Indian ice cream. The pistachio is very good. We ordered a custom ice cream cake $39.99, it's all ice cream none of that cake fluff. I was very happy with it, and my son licked the plate! Great prices, and good amount for kids scoop. They did forget to make my ice cream cake order, but were able to make it the next day after I called.

Half Paan and Half Cookies and Cream cake on Eggless Sponge. 8 inches ice cream cake with white chocolate ice cream design on top

Black currant, guava ice cream

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Salt & Straw

4.3(503 reviews)

4.2 mi

•$$

Salt & Straw is pure joy :D…read more On more than one occasion, I've been so completely pulled into the depth of flavor, the texture, and the sheer happiness of that first bite that I've genuinely thought, "everyone deserves to taste this at least once." It's that kind of good lol!! My go-to favorites are the chocolate brownie and the snickerdoodle. The chocolate brownie is rich, deep, and gloriously indulgent. The snickerdoodle somehow tastes warm, nostalgic, and sophisticated all at once. They're the kind of flavors that make you pause for a second because your brain needs a moment to process how delicious they are :P Honestly, I've had moments here where I'm standing there smiling like an idiot, thinking, how is ice cream this good???! :P

The flight was the best option allowing us to try four flavors. (Wanted to reorder and no longer…read moreavailable on the website) The olive oil and lavender flavors were the best flavors of ice cream I've had ever. Would definitely go back for more of these two flavors. Down side is there's no sitting area designated for their patrons.

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La Michoacana Frozen Delights

4.7(65 reviews)

1.9 mi

We went in close to closing time to grab a late snack and it did not disappoint . I ordered fruta…read morecon crema and chicharrón preparada . So many flavors and it all was great . The area was nice and clean , def coming back to try the other items and employees were super friendly

Delicious and fresh ice cream with a Mexican twist. They have traditional flavors, but I recommend…read morethe more unique Mexican options, which I haven't seen elsewhere and are executed very well. In particular, I tried their mamey and Gansito (Mexican strawberry cake). Both were rich and flavorful, without being overly decadent or sugary. It's the perfect summer treat! Dinging a star for the price, which in a two-scoop cone came to $10.20. They added a $0.40 fee for paying with card. It's steep for ice cream, and honestly if it were $2-3 cheaper they'd be 5 stars. I'll return based on quality alone, but the price will have me spacing out my visits a more...

A tasty afternoon treat!

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Somisomi

4.5(515 reviews)

4.6 mi

Had some food next door and was so excited to see Somi Somi in the same parking lot! Service is…read morequick but nothing compares to the waffle styled fish with filling! Young crew working there but very professional. Love it!

Somisomi is one of the few dessert places in this plaza that remains open past 8 pm on weekdays. I…read moreordered the matcha soft serve with red bean taiyaki. I've been to other locations and remember the taiyaki being warm and crispy. It was crispy, but not warm on the outside. The service was quick, and facility was spacious.

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Upside down, custard-filled with cookies n creme / milk swirl, oreo and biscoff topping

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Matcha and cookie butter swirl!

Menchie's Frozen Yogurt

4.2(179 reviews)

5.4 mi

We tried out this place after the dinner as a dessert on a rainy day. We ended up trying Dubai…read moreSundae and glad we did! You can choose any ice cream flavor and we chose of course tart yogurt ice cream, and you will get chocolate syrups, ice cream, and kataff with some strawberries and pistachio pieces. Omg, it was great! So crunchy and chocolaty, tasty and sweet. Was a great complete dessert to end our day. Will come back again!

I love Menchie's Dole Whip! I don't like being charged $.10 for a plastic bag to take my Dole Whip…read morehome with a plastic cover, plastic spoon, and napkins. The State of CA authorizes charging a dime for a recycled paper bag, but it doesn't authorize charging for a plastic bag. I will bring my own bag in the future although I've never needed one in the past when I bought Dole Whip from this location and took it home.