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2 years ago

Great guy.Great service.Very patient with people who are not tech savvy.Fair price.Would go back to him next time for sure.

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3 years ago

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RAD Computers - RTX 4090, 13900k i9, 32GB DDR5

RAD Computers

(144 reviews)

I had a great experience at RAD Computers! Mark was incredibly knowledgeable and friendly. He…read moreordered a new battery for my laptop and replaced it for me at a great price. I had called another repair shop beforehand and was quoted almost $300, which made absolutely no sense considering I bought my laptop open-box for only $400! Luckily, I found RAD Computers and saved a ton of money. Great service, fair pricing, and someone you can actually trust. I strongly recommend coming here for any computer repairs.

Rad (Mark) is great and I've stuck with him for many years. I recently stuck him with an old,…read moreworn-out laptop that gave him all sorts of headaches and required a new board. He spent so much time trying to find me a good deal (and we know that in business, time is money). I was so surprised at the price he was going to charge me that I insisted on maying 33% more (people that go above and beyond deserve to be fairly compensated). I know enough about the computer hardware business (having done it a bit in the 90s) that I can tell he has the highest ethical standards. For those that don't understand troubleshooting and technology, unethical folks could talk circles around clients to take advantage of them. Mark is 100% the opposite of this and is how we want everyone who does work for us to treat us - with integrity and at reasonable prices. Hopefully, in our work this is how we all treat our own clients and employers. If we want to see more good honest workmanship in the world, we need to recognize it when we see it and share it with others... as I am doing here.

Advanced IT Solutions - General Manager of AITS for 12+ years

Advanced IT Solutions

(106 reviews)

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

META PCs

META PCs

(18 reviews)

Overall: 6 Stars from me!…read more ________________________________________________ Visit: 2026: 6 Stars from me! Location: Gilbert (1st Time) My mentors PC had a secure boot fail on an all in one. After trying to do it myself and not succeeding, dropped it off to let the pros do it. Dropped it off at 5pm and it was ready the next day. Was only charged for 1hour of service Fantastic service, communication, speed and quality. ________________________________________________ Visit: 2025: 6 Stars from me! Location: Phoenix Was getting my pc ready for BF6 when I ran into an issue with my HD and secure boot. They were able to quickly find out the issue (loose connection with my HD. Just as quick they were able to repair it and get it back to me same day as I dropped it. OUTSTANDING service, care, and treat you with respect and honesty. ________________________________________________ Visit: 2024: 6 Stars from me! Location: Phoenix Need a repair for a strange sound from my pc. They helped to figure it out via email. Then on the visit to have it fixed, I was treated with respect and never felt like I was being talked down to. Trogdon, Drew and Chris were some of the nicest folks I have ever met. Time flew by as I relaxed and played some forza and watched rick and morty on tv! You will not regret it. ________________________________________________ Visit: 2023: 6 Stars from me! Location: Phoenix They fixed an bad shipped PC that I got from another company. If you are looking for a great place for support, replacements and pc shopping, then look no further than META PCs. They treated me fair and with respect, and I know nothing about the insides of pcs. Check them out online and in person here in Phoenix. Will be back there for my next upgrade. ________________________________________________

My experience didn't start off great. There were shipping delays, and when my PC arrived, I ran…read moreinto an issue that prevented me from enjoying it right away. I was understandably frustrated. That said, I want to give credit where it's due. The MetaPC team took ownership of the situation, stayed in communication, and made things right. They worked with me to resolve the issues, followed through on their commitments, and showed they genuinely cared about making sure I was taken care of. Problems can happen with any company, what matters is how they're handled. MetaPC earned my respect by standing behind their product and their customer. I'm happy with the resolution and appreciate the effort the team put into turning a frustrating experience into a positive one. Thank you to everyone at MetaPC for making it right.

Geeks Mobile

Geeks Mobile

(52 reviews)

I had Geeks Mobile clean Sony computer about 3-4 years ago. At that time, it was suggested to…read morereplace the cooling fan. The past year or so the screen had been getting warm. I would only be on the computer 45 minutes or so before turning the display off to let it cool down. My computer is 17 years old and I put off replacing the fan as long as I could. I called on Wednesday before noon and they picked it up that afternoon. By Friday I had my computer back and it's like it's new again. It has made a world of difference. You can't get any better service for the reasonable charge than Geeks Mobile.

I could not be more unhappy with the service of this company. Two weeks ago, they showed up more…read morean hour late for an appointment - no phone call, no prior notice - nothing. They have no respect or appreciation for how a professional office works. The two items that I paid them to fix that day also did not get fixed, The problems have continued to this day - and they are major problems that seriously disrupt our workflow. Deon Lee Hanson then talked me into "upgrading" my network, telling me that my network was running on very old technology. So, I agreed to pay him for, and paid him, for this supposed "upgrade." While here to perform the supposed "upgrade," they shut down my computer and disconnected me from my network without telling me in advance. I was working on several documents at the time, all of which were lost and had to be redone because of this bonehead move. When I asked Deon Lee why they did this, he replied that he didn't know that I was here. Didn't know that I was here? I welcomed him at the door and have a glass enclosed office that looks directly into the area where our server closet is located. No honesty at all in my opinion. The "upgrade" has since turned into a disaster. EVERYTHING on my system and network runs slower than it did before Deon Lee Hanson touched anything. Our ability to maintain our workflow is even worse now. I asked Deon Lee for the money back that I paid for the repairs he never performed and the supposed "upgrade" that made my system worse. I needed the money back because now I am going to have to pay another IT firm to come in and fix this utter mess that Geeks Mobile created. Mr. Lee refused to refund my money. I now have to file a lawsuit. Folks, there are plenty of good mobile IT firms out there that are far, far better and more professional than this one. In my opinion, whatever you do, DO NOT USE THIS COMPANY!!! They are not talented and will not make things right when they mess up.

Mesa Computer Repair Service - Mesa Computer Repair Service owner

Mesa Computer Repair Service

(27 reviews)

This is a blended rating for two visits. We had a few issues that needed to be resolved and we are…read morenew to this area and decided to give Mesa Computer Repair Service a try. Since I retired and my I-phone was connected to my work PC, I needed my I-phone to connect to my home laptop and Microsoft with regards to the calendar and contacts. Also, our Cox provider sold their email part of the business to Yahoo so we needed Yahoo to work with our Outlook. The first tech we had did his best to handle our situation. He did resolve our email issue, but after he left, there were problems with our contacts and calendar. This was nearly a 3-hour appointment. We set up another appointment a few days later and Josh W was sent out to tackle the issues. He was able to resolve our contacts and mostly resolve our calendar issue. I was very relieved. My phone still isn't in syn with our laptop, but we'll work on that during our next visit. I've worked with a lot of IT professionals both at work and home. It can take a while to find the right fit for the problem as IT techs have their different areas of expertise. Josh W was the right fit for this issue and we appreciate his methodical review and resolution. We highly recommend you start with the 4-point review before dealing with your issues. We weren't clear that the 4-point review of your systems only takes about 10-15 minutes and it then warranties the work. We did the 4-point review on the 2nd visit. Josh W made recommendations to expand our hard drive so it will work better as well as recommended a better back-up solution that what we currently have. We are on the road to getting our IT needs "buttoned-up." Thank you, Josh W.

Was charged $244. for nothing. Tried to install HP Printer/Scanner and was unable to after 2+ hours…read morebut had to pay the above cost for work that was completed. Then thinking they would cut me a break I had them come back to install new printer and that charge was $177. Find a different business tat doesn't rip you off for uncompleted work !!

basicix - itservices - Updated November 2026

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