The technicians who came out to do duct cleaning and furnace checking were very professional and efficient. They were done in 2 hours and showed us what they had cleaned - wow, it was surely needed! I would highly recommend Bartlett Heating & Air Conditioning. read more

Bartlett is outstanding, Von did a great job cleaning and inspecting our furnace,and answering questions and explaining what he performed , thanks again... read more

When my HVAC went out a couple weeks back, I thought I went down and fixed it before going to sleep. Woke up at 5:30 am to a 52 degrees house. Called the answering service at 6:00 am got a call back from Vince and Brian was set to the house by 7:45 am. Brian did what he needed to do and explained to me what he needed to do and got it done. All I can say is- Price - very reasonable and lowest compared to others for coming out and doing the work. This is a company that is looking for a long-term customer. Service - very clean, courteous and professional. I would not hesitate to even look any further next time I need their service. I highly recommend them! read more

I put the perfect 5 star reviews to the test today by calling Bartlett Heating & AC for a problem with my furnace. ALL TRUE!! I called this morning and they showed up only hours after I called. Chris who was my technician was super nice, diligent, efficient, and informative. No major up sells or intimidation. Outstanding service AND customer service. 6 Stars! read more

i was happy to find this company. Sam was the tech & he explained the tune up to my AC so i could understand what he was doing. didn't try to sell me anything that wasn't needed. On time even tried to come earlier. texted his ETA to expect him. felt comfortable with him in my home. well use them again. thanks read more

I had another large and heavily advertised company out to fix a problem and they tried to sell me a whole new AC system. I called Bartlett and they were going to be about $3k cheaper. Vince (the owner) came out to look and discovered that I, in fact, didn't need a new AC but was able to easily repair the problem. He easily could have played along and sold me a new system, but didn't. Due to their responsiveness and honesty, Bartlett Heating and Air now has my business, and when it is time to replace our AC and furnace, will get the call. read more

I do not have enough good things to say about Vince and this company. Incredibly responsive, thorough, and professional. Like many others, my air conditioning unit didn't kick on for the first hot, humid stretch of the year. After being told by another company that there would be a substantial fee and several days wait for coming out, I got in contact with Bartlett Heating and Air and made a quick appointment. Vince came out and was both knowledgeable and efficient. The damaged parts were replaced and my unit was running again. I would highly recommend reaching out to this company. read more

Fast professional friendly service! Excellent Lennox product installed same day! Reasonable prices. Definitely recommend! My first time interacting and using business, earned 4 stars. Future maintenance relationship with this business may up that to 5. read more

Bartlett Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Bartlett, Illinois

One of our furnaces gave out and they came over first thing Monday. They diagnosed the problem as a broken heat exchanger, and gave me a quote for a new furnace on the spot. They came out the next day to install the new furnace which is working great. Reasonable prices, responsive and great customer service. read more

Bartlett Heating & Cooling will definitely be my "go to" for HVAC. Vince was great. He took my call on Sunday, talked the issue through with me, set up an appointment for Monday, was able to get here early, quickly and efficiently diagnosed the problem and fixed my AC, was friendly, straight-forward, and explained the problem and solution thoroughly. All for a very reasonable fee. It's great to find a company like this - I tried them because of all of the positive Yelp reviews, and I was not disappointed! read more

I knew what was wrong with my heater but I wasn't sure how to fix it so I came to Yelp, as usual, to see who would be best for me to call. As this company has five stars on almost every review I was a little iffy because I didn't see anything negative said about them.... and now I know why!!! The owner was super nice, very informative, prompt, efficient and just a pleasure to deal with. I will 100% be using them in the future for all my HVAC needs. If anyone is looking for a reliable honest Company go with Bartlett Heating and Air.. read more

This is my second 5-star review for Bartlett Heating & Air, but it had to be done! Hats off to owner Vince and his team for their flexibility and prompt service. When my wife gave birth to our little girl 6 weeks early, I was scrambling to get the loose ends tied up around the house. Vince was able to get my previously scheduled AC tune up and duct cleaning moved up a week so we could have it completed by the time we brought her home. When we found out from the NICU docs we could potentially have her home sooner than expected, I scrambled again. I called Vince asking how quickly I could get service. He worked his magic and a crew showed up within an hour of my phone call; the job was done before I knew it. Huge thanks to Vince, Chris, (forgot the 3rd guy's name) and everyone at Bartlett Heating & Air. So grateful for such a reliable team providing support to our community. read more

This is the third time I have used Bartlett Heating & Air. I was in need of a new furnace and air conditioner. I reached out to three local HVAC companies for quotes. Bartlett Heating & Air not only came back with the best price they also didn't oversell me like the two other companies. Vince who is the owner, is very honest and professional. When his crew came out to perform the installation they were very professional, friendly, and respectful. They placed blankets throughout my house to protect my wood floors and carpet. They were very careful to not damage my walls when removing the old equipment. After the installation they explained how everything worked and made sure I didn't have any questions. I will definitely be using them again for any routine maintenance. read more

Needed a/c annual service done. Excellent service and honest work. Very reasonably priced. Tech updated on eta and was courteous. Highly recommend! read more

After doing an extensive search for a new furnace and AC unit I found that Bartlett Heating and Air Conditioning were very competitively priced. There staff were very knowledgeable and professional. From start to finish top notch! They were on time and went over all the functions of the new unit upon completion. I would definitely recommend this company. read more

We bought a new HVAC system from this company about 3 years ago. Unfortunately we experienced a problem ( and were in a 90+ degree week). The unit is under warranty and we had it checked in the spring. I called last night, they came out today and the part was going to take several weeks so they GAVE US AN ENTIRE NEW UNIT! Who does that nowadays? The guys (Vince and Chris) were professional, helpful and so customer service oriented. We can't say enough good things about this company! Thanks for everything. Plus they gave us the best price originally. Excellent customer service, fair prices and a lot of integrity! Call them! read more

We purchased a new furnace and central air conditioning unit today. After shopping around, Vince gave us a very competitive price. He was also very knowledgeable. The installation crew (Chris, Jake, Tyler & Brian) were very professional and polite. They worked quickly and with competence. This whole experience was extremely positive. I highly recommend this company! Thank you! read more

After purchasing our home & due to a myriad of mission critical repairs that needed immediate attention, we finally called Bartlett Heating& Air to service our AC unit. Setting up an appointment was a breeze, the office staff was friendly& professional. Chris T. was our service tech& did a fantastic job! Appointment was set between 8&10 he arrived right at 8:30, our AC unit had a full inspection, cleaning& minor repair all by 9:30. For my fellow dog owners he loves dogs& says that's the best part of his job haha! Thank you to Chris T. -Bartlett Heating& Air we will be using your services in the future (furnace needs replacing) and we will be sure to refer your company to our neighbors. read more

This company was very responsive. I contacted via email. Came out on time. My appointment was to solve a water leakage issue with the heater and a standard cleaning. 1-2-3 done. I felt they are honest and fair dealing. New BFF HVAC company read more

Every once in a while a company comes along that is honest and does genuinely fine work. This is one of those companies. Their work verges on artistic and the attention to detail is exemplary. From Vince the owner to the owners assistant to the install crew, you couldn't be in be in better hands! read more

No need to look further. Before making a determination that I needed to replace my 28 year old furnace,Vince wanted to be certain that a new furnace was warranted.... He took the time to check for cost effective solutions. Unfortunately a new furnace was needed. I was not charged for the time spent He was able to install a new furnace sooner than I could have imagined. I received exemplary service, price and expertise. Vince and his crew are a pleasure to work with. They delivered exactly what he promised without exception. As good as it gets. read more

I highly recommend this company. Jake was very professional and extremely helpful. He completed the repair quickly and explained what had gone wrong. He also advised me how to maintain my unit. I couldn't be happier with the service. read more

I had a new furnace installed today before the cold weather might break my old one. Chris & Sam were my installers. They were the best people to work on this job. I used them without having any references. What a great pick. Recommend them for any service. Bravo ! read more

We needed our furnace and AC replaced. The technicians were prompt, courteous, neat, knowledgeable...Highly recommend!

Responded quickly with wonderful service. I really value that they solved our cooling problem without overselling. Just honest work, much appreciated. read more

It's been difficult to find a heating and air conditioning company that we have felt totally comfortable with. We needed service as we had no heat. We decided to try Bartlett as the review's were very favorable. I am so glad that we did. Vince was professional, personable and pointed out some very helpful things to us. Going forward this is the company that we will continue to use. Great service and fair prices. read more

We have had a good experience with Bartlett Heating & Air Conditioning. The owner, Vince, personally comes out to do jobs, which we appreciated. He and the guys we have met, Brian and Jake, were top notch. We needed a new furnace which I expected to be a disaster, but the job went very smooth and we couldn't have been happier. read more

Great, prompt, COVID safe service. Arrived early wearing a mask and did an excellent job as always. Gave suggestions and pointers for keeping our furnace working well through the winter. read more

Excellent customer service: trustworthy, knowledgeable, and reasonable. I usually don't like to leave a review good or bad, but this company is one of the best service company i've ever experienced. These guys are very honest and for once I felt that I can really trust what they are saying. They provided me with a complete and an understandable diagnosis, and given me great advice. I had a previous service company which was a scam; they took some parts of my system and never came back. I explained this to Bartlett H&AC and they were very understanding and was very sympathetic. This company is a perfect example of what makes America great! read more

Being a long time home owner I have had my share of contractors at my house over the years. Being new to this area for about 5 years now my AC unit started to fail on us. I had Bartlett Heating and A/C out to my house for a consultation. No up sale, no pressure, just honest solid answers. New unit installed 2 days later. Technicians very polite, efficient, and clean. Everybody was right on time. That is a big deal in my book. Simply put this is quality run business. I asked the techs how they liked working there and the one gentleman said he had worked at a couple of places before and after being here he feels like everybody is like family. I have never left a review thats hw strongly positive I feel about my experience. read more

First hot day of summer and Bam my air conditioner went out. I called Bartlett heating and air at 9 AM on a Saturday thinking there's absolutely no way they can make it here in any good amount of time; mostly because I know on the first super hot day these places are swamped with work. I call and make an appointment and I'm told someone will be there within X time range. Ok, no problem. Thirty minutes later I got a call from their tech stating he was on his way and would be over in 15-ish minutes. Wow. Alright. And 15 minutes later show up he did. I believe the techs name is Chris, although I can't recall and I've looked at my invoice to see if it listed his name. I don't believe it does. In any event, the employee showed up, quickly diagnosed the problem and even said I could hang outside with him while he worked so I didn't have to be trapped inside. So while the employee worked we idly chatted. He was insanely personable and very professional. About 15 minutes later my capacitor in my unit is replaced, I'm signing off on payment and the employee is heading to his next job. I leave and several hours later I return to a warm house still. Fearing there's a greater issue with my unit I call back for a recall service order and within an hour one of the owners is at my door. He takes a little bit of time,checks everything out and it turns out I was just being paranoid but he demonstrated air flow temps from the vents and explained how so much humidity had made it's way in, the air conditioner just needed time to do what it does. I felt so silly, but he was incredibly kind and patient even though I felt I wasted his time. (It was 7 PM on a Saturday for reference) I had a great experience with this business and they're now my go to Heating/Air people. Consider this business. Their work speaks for itself. read more

Truly an amazing company and customer service is as good as it gets. I had Vince come out to give me a quote over a year ago and I never pulled the trigger. I reached out again 3 weeks ago, and they still honored the same price. I had them install a new ac unit, furnace, and humidifier and I'm thoroughly happy that I did. I had a ton of questions and Vince answered them every time promptly. The techs came out on a Saturday for one which was amazing, they were very very nice and extremely knowledgeable. Price wise, they are as good as it gets. I've had a lot of hvac guys come out to give me a price, and no one touches Bartlett Heating and Air. You guys will forever have my business. read more

Arrived on time, worked fast and clean. I made room for them in half of the garage so they did not have to work outside. Did not know what to expect as this was my first furnace purchase. Well done, I will recommend to others. Thanks Bartlett heating and air. read more

Great Product - Awesome Service My A/C went out Sunday morning. I was surprised when Vince responded to my email same day and even came out that day. My A/C and Furnace were 13 years old so I knew they needed to be replaced. Vince was kind enough to put some freon in the old unit to get us through. I ordered a new A/C, Furnace and Humidifier. Vince answered all my questions. Service was great, price was very, very good. I couldn't be happier. Thank you! read more

What a great experience! Very easy scheduling process through Yelp. The installed a Nest Thermostat only to learn the device was defective. They also installed a Humidifier. Brian came for the service call. Very professional and informative. Pricing was upfront and ver fair. He did a great job! Glad to have found a new and reputable Heating and AC company. read more

Thanks to BHAC for coming out last night to fix my broken thermostat in the dead of this winter cold snap! Purchasing our HVAC system from them last year was the best choice we could've made. read more

After a brief conversation describing my broken air conditioner, the folks at Bartlett Heating & Air came the next morning. The technician even came earlier than suggested! Within 10 minutes the diagnosis was complete and in another 10 minutes repaired. So appreciative of their service! read more

We used Bartlett Heating and Air again to install a humidifier and complete preventative maintenance. Vince came out and did a flawless job. I don't want to make it a habit needing them, but for those times when we do, I wouldn't want anyone else. It is evident each of the few employees we have been in contact with Bartlett Heating and Air, they were eager to help, were extremely knowledgeable, and passionate about there company in providing the best maintenance possible. read more

Awesome. Scheduled my cleaning for entire HVAC system quickly and was very reasonable in price. Tech was friendly, provides important information regarding my system and helped me understand any issues. Didn't try to sell me something I didn't need: ;-) read more

This my first review. I have to say Vince and his team provided exceptional service. We had problems with our ac unit for last 4 years. We decided to purchase new unit this year. The team provided affordable pricing and financing options. There response and installation was quick and smooth. The ac tech were also able to solve quickly a few wiring issues i had with my furnace. They corrected all the previous mistakes other contractor made in the past. The ac unit is working phenomenally well. The house is cool again. Thank you read more