HVAC technician Brandon came to do the yearly preventative maintenance on my furnace and discovered…read morethat my humidifier is not working and attempted to fix it. Found that it needed parts so I asked him to defer for now. His willingness to make things right is what like about Bartlett HVAC.

This company is very responsive. They don't give you the run around and are honest & legitimate…read more I placed out a repair call. They open nice and early and got me in the books that same morning. They explained the issue and fixed it. They didn't try to sell me extra services and took the time to explain things. I definitely recommend this company. Thank you Barlett Heating & Air Conditioning for getting us back in business!

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

Called shortly after 8AM during a heat advisory and was able to get service that afternoon. Ron was…read moreprofessional and knowledgeable and kept me informed of progress along the way. Oh, and my AC is working now!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

We live in Naperville and received quotes from seven companies to replace our HVAC system. Pure…read moreComfort: Heating and Air Conditioning was the only company able to meet our warranty, system, and installation expectations. All of our questions were answered during the inspection process. Our written quote included everything discussed and promised. The installers were professional, polite, and well organized. They took the necessary steps to make sure everything was cleaned up - they hauled away the old unit and trash. Prior to leaving our home, they showed us how to program our new thermostat and made sure our new AC/Furnace was operating properly. We highly recommend you use Pure Comfort: Heating and Air Conditioning for all of your HVAC needs.

Called several HVAC companies. And Pure Comfort gave me the best price for a furnace-humidifier and…read moreAC unit. Lennox brand. Gene was very knowledgeable about the HVAC units. And explained it very well without trying to "hard sell me". He also pointed out some areas that the old installers used that he would not do because they were not done well. I watched Gene and his helper do the iInstallation and learned a few things. Gene knows his craft. There's a lot more than just opening a box and plugging the unit in. They have to do wiring-plumbing-sheet metal fabrication and the fittings and measurements just right. I could tell by the number of tools and meters Gene had that he's been doing this work for a quite while. He knew what he was doing and never hesitated about what to do next. As he was working I asked a few question's and he answered them well. When they finished the job they cleaned up nicely. This man Gene and his company did an outstanding!

We had 2 furnaces go out and Joel and his team were able to come by the next day to replace them…read more He is highly professional, prompt, and easy to work with. He was happy to walk me through everything they did and answered all my questions about the new appliances. I called Joel about a month after the installation because I thought I was smelling gas- it ended up being unrelated to the furnaces- but Joel still came out the very next day to take a look at it. He was even able to do the repair! I highly recommend JDT heating and cooling. We will be using their services again in spring when it's time to replace our AC unit.

Compass Heating & Air is a top tier contractor that puts focus on quality installation and customer…read morecare. Mike and his team successfully installed a Daikin VRV system in our home literally right before our old unit died. His team of installer/techs not only were cordial but extremely knowledgeable. As a business owner myself I am not shy about the cost of the solution we provide. I am a firm believer of "you get what you pay for". This fit the old mantra to a T! We had quotes ranging from 5k to 17k. No one knew the product as well as Mike and no one offered multiple products like he did. It was either cheap or the extreme. We are very happy with the installation, product, and responsiveness that Compass has provided to us. I can confidently recommend Mike/Compass to anyone looking for a quality product and install. Best part of all. The Daikin unit is so quite that you have to stand next to it to hear it run. It is very impressive and efficient. Compass Heating & Air - 5 Stars all day!!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

Absolutely excellent service! Ross was patient and thorough…read morein working on our older washer & dryer. He worked hard to identify the issues, and gave us a quote by the end of the day as to what the replacement parts would cost. Once the parts were in, he returned and completed the project. We later had a few new issues and he scheduled a time to return. The issues were 100% due to the age of our machines and were unrelated to the work he did. He gave us a few suggestions and we are very pleased with the results. Very highly recommended!

Really helpful and honest service. I had a problem with an old washer and this was the first…read morecompany that could give me an honest and reliable information and quote. I would 100% return to this company for appliance needs!

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!