Failed again. I've had pizza from other Barros and really liked it. For some reason, this location can't seem to figure out how to actually cook a pizza. Every single time the pizza has been undone. Crust on the bottom is not crisp and the center of the pizza is obviously not done. Friday I gave them one last chance because my daughter wanted them but I also ordered some wings for me as a backup if the pizza wasn't cooked because I hate uncooked pizza. Sure enough, the pizza wasn't cooked. It needed at least another 5 minutes in their oven. So, I ate my wings which were ok but no pizza. I'm done. I'll never buy food from that location again. read more

Better than other commercial names that deliver but nothing memorable. Orders have been accurate and showed up on time. Driver was nice.

I give this a 1 star review due to time management and unsatisfactory customer service. When I order a pizza and wings and am quoted 45 minutes until pick up and then get there to pick it up and get quoted another 25 minutes, it's unacceptable. If you don't or can't have exact times or prepare the food in a timely manner don't give false hope or promises of when the food will be done then. Really sucks that Barro's has such great pizza, but yet such a lack of time management and customer service. Definitely will be giving my money to the competition after this visit. read more

The cheesy bread was so gross - it was cold, the butter and cheese were not melted. The sliced cheese was thrown on there, yes SLICE cheese however the bonus was it was like $1.50 or something - Little Ceasars Breadsticks are so much better & hot. The staff is dismissive and only the cashier was sweet. We ordered the Barro's Special - it was ok. The guy in a red shirt who brought out our pizza brought us 6 plates and there was only 3 of us. Collectively the best part of our experience were the wet plates given to us with so much water on them it wet our table. If you're looking to over spend on pizza with a side of wet plates - this is your place. Don't believe me check your camera's from 1 hour ago. I really hope Management steps it up on training & Customer Service. Location was on Baseline. read more

Terrible service. Waited for over 50 minutes to receive one medium pizza and it still didn't come. Served other people before us, when we arrived first. I love barros but this location is poorly ran. read more

The food here is so amazing, they have the best fluffy pizzas & nothing disappoints. However, this location (Gilbert and Baseline) has let me down on several occasions, they forgot to put the ice cream in my to go bag for the pizookie and by the time I got home they were closed and no one answered the phone. Also ordered a pizza delivery to my house and it never came, when I called they said it was my fault and that I put it for pickup but the receipt when I got the pizza after all it said delivery, and all my food was cold. The manager seemed careless about it when I called. Like I said the food is so good & deserves 5 stars but I would go to a different location!! read more

I've only ever had delivery from this location, but it's always been stellar. Once, the delivery guy asked if we wanted a free pizza, since the previous order decided they didn't want it. It was chicken with pineapple, which I had never had and I figured "why not"? Well, that became my favorite pizza after that! Sooo good! But, we order mostly wings. Wings, wings, wings oh how I love you. We (almost) never have a problem and the literal one time that we did, it was fixed immediately. The one and only negative that I can say was that I tried to order on Halloween a few years ago an hour and a half before closing and the guy who picked up the phone told me the manager wanted to leave so they closed early. But, that would make this 4.9 out of 5 stars... so I round up :) read more

I called in for a delivery.. I was told the wait would be 45 minutes to an hour.. I agreed expecting to wait 45 minutes to an hour.. 2 hours go by and I'm thinking my pizza has to be made, boxed, and ready to go.. I call in inquiring about my order... For some odd reason my number is blocked ?? I use another phone and COME TO FIND OUT they never even made my order & I was told that they couldn't deliver to my address & had the audacity to give me another Barros pizza location after waiting 2 hours!!!!!! I cannot express how frustrating this was. This used to be my "go-to" spot for pizzas but after tonight's unfortunate experience ; I can say that Barro's pizza will not be getting any of my business ever again. read more

Since I'm now a gluten free eater my choices for food at restaurants is now limited. I thought I would never get to enjoy pizza again until, I found that Barro's has a gluten free pizza. I've eaten quite a few items that are gluten free and were horrible but not their pizza. You can put whatever toppings you want on it and I have to say the pizza is pretty tasty considering the other options are out there. Hubby and I have started visiting this location on a regular basis. The last visit I ordered a pizza and their salad, I forgot to tell them no croutons on the salad, so if you are on a gluten free diet remind them or you will be either picking it all off or ordering a new salad. Their pizza is pretty inexpensive considering the steps you have to take to make it gluten free. The staff is always very friendly and we always enjoy sitting and watching whatever sports they have on their tv's. read more

Just got pizza and wings here for the 2nd time... Pizza is OK but papa Murphy's is way better and our wings were terrible!! We wont be back... read more

Barro's Pizza - Pizza Near Me - Gilbert, Arizona

Barro's has the best pizza no matter the occasion, so tonight, causally, I ordered barro's. The delivery man, Josh, was exceptional, helpful, and patient. 10/10 read more

It's in the 'hood and it's always good. Every single time I have been here the pizza has been consistently good. A great deal, great food, and great service. What more can you ask for? read more

The pizza was loaded with toppings and I was impressed with the taste. Usually, I'm into the really fancy pizza, but the taste of Barro's is a good competition to them given their price point and size. :) I may just skip Papa John's from now on. read more

We love Barro's- easy to please adults and kids. Yummy food and good service. Like the arcade and toy area for littles and the big TVs that can be seen from any seat. read more

I waited an hour for my delivery and I'm so excited to sit down to finally eat and...it's not what I ordered. I called and the girl that answered the phone gave it to the guy who took my order and decided he wanted to let me know it's what I ordered. Actually, it's not what I ordered otherwise I wouldn't have called. Needless to say they said they would deliver what I ordered. Luckily I love their pizza and have eaten there many times and it's always amazing. Hopefully this was a one time issue and aside from trying to argue with me they're making it right. Four stars ... It's now been two hours since I ordered the pizza and we're pretty starving. I'm starting to wonder if they're coming. It was a four stars but now I need to drop it to a three ...seriously, it's so late now and I don't think they're coming. I ended up needing to have a piece of the wrong pizza because I'm starving and now I feel obligated to stay awake just in case....oh never mind they're here. Is it bad that I'm worried they spit in it? They wouldn't do that right? read more

This Barro's on Baseline and Gilbert is great. Pizza is best around and Staff is friendly. Hard to believe bad reviews for staff and food. I go out of my way to get my pizza here. It would be helpful if location was mentioned in the reviews in order to avoid the bad ones. read more

Great Lunch special Clean Friendly Variety Catch a game! read more

The pizza was amazing and no line which was also a plus. The reason for the low rating is one of our kids isn't a pizza fan but loves the breadsticks. We ordered two pizza's which came out about 15 min after ordering them . About 10 minutes after the pizza arrived we asked about our breadsticks to learn they were on the way. After another fifteen minutes with no breadsticks and a hungry child we inquired again. Waitress told me "no more than 5 minutes". After 10 minutes we inquired again. About 7 minutes later, after the rest of our party was finished eating, the breadsticks finally arrived. The low rating is based on the poor service and lack of interest in correcting the error. Update: The manager came out to the table, apologized for the error, and gave us a discount for the next order. I changed the rating from 2 stars to 4 stars based on the managers unsolicited response to our table about the service. read more

Our office staff goes to this Barro's location once a week for their lunch specials. We are very happy with the food, not so much with the service. There are usually two girls who are working every time we go in. One girl is very rude and has a really bad attitude. She makes us feel like we are inconveniencing her greatly by just being there. There have been a couple times they've screwed up our order, and when we bring it to her attention, she's really put out. The other girl is very nice but kind of an airhead. She often forgets our order and we have to go to the counter to remind her that we're waiting for something. I called the manager a few weeks ago and complained about these girls. He was very apologetic and said he would deal with it. I have to say I've definitely noticed a change in both of them the last couple weeks. They are working to improve their attitudes and service. Now to the food. The lunch specials are very good deals. I usually get once slice of pizza, a salad and a drink for $4.25. I have always been really happy with everything. The pizza is really good and cheesy. The salad is fresh and includes cheese and yummy croutons. I especially love their blue cheese dressing. Overall, I'm happy with this Barro's, especially if their staff continues to improve with their service and attitudes. read more

I go to lunch here once a week, the pizza isn't going to blow your mind, it's just good. One strange thing about their pizza is that right of the oven its not very good, and it's a bad 'morning after' slice. After sitting 15 minutes it's at it's best. read more

Ordered by phone was told 30-40 minutes for pickup arrived 45 minutes after ordering was told they hadn't even started my order food came out 1hour 12 minutes after ordering the wings were cold. On a positive note the pizza was good read more

Simply their pizza is scrumptious, mouth-watering and interesting. Both thick and thin pizza. You can't go wrong!

Did the delivery driver eat my ranch dressing? I don't think he did as nothing looked tanpered with, but that was the forst thought that entered my mind when i saw the ranch dressing I ordered was only 1/4 of the way full. Additionally, if you drive down to one of their locations, you'll see they are are anti-gun despite the fact the FBi estimates 400k crimes are prevented with guns each year while no crimes are prevented by their "no guns allowed" sign on the door. If you are like me and expect that a ~30 dollar pizza and 6 wings should include a full plastic container of ranch as opposed to a 1/4 filled container, then go elsewhere. read more

Okay pizza for the price and service is usually good. place is very clean and the area for kids is very nicely set up. The only reason for three stars is 1)when taking pizza home for a party I found the pizza to be a total soggy puddle of cheese and sauce in the middle - it's not usual here but it wasn't edible except around the outside- they should have never let this leave their kitchen and 2) the lunch salad portion was less than half a bowl full of lettuce. It needed less than a quarter of the dressing provided it was so tiny. But, it's cheap pizza near our house and we do still plan to eat it when we have good coupons. I'll just not forget to check the box before leaving ever again! read more

The only problem I had with a recent order was when 1 ordered two orders of wings. 1 order hot, 1 order medium. They did not add sauce the hot. They were just fried wings-plain. The medium ones were great as always but you can tell the hot did not have any wing sauce SMH read more

I had order a pizza and wings and they quoted us 45 min to an hour. Fast forward an hour and fifteen mins later I call in to see what's taking so long. They some how can't find my order and when they found it they said they quoted me a 1hr and 25min. I told them that that was not what they told me and then she had the never to say oh the wait time changed. All she could do is justify why they were late and fumbling over her words, which I could tell she was lying out of her teeth. I will not be ordering here ever again. read more

TERRIBLE we ordered a medium & went to pick it up it was a LARGE that we definitely didn't want to pay extra for but we had pay for it or wait an extra 20 mins for the correct one. When we got home the cheese wasn't all over the pizza and was melted over one side of the crest onto the box. Not edible. Truly very disappointing. Go to Papa johns. Will not be returning. read more

It's a chain but it's a Phoenix institution. The pizza is fluffy and delicious. Service is average though

Boyfriend and I came here a few months back and ordered wings, extra crispy. I know. We didn't order them EXACTLY how they are on the menu so shame on us. The times we've come here even before this, the wings just never tasted done enough, and we like them extra crispy anyway. If we're paying for something, asking to just leave it on a little longer shouldn't be that hard. We got them and they were barely cooked enough. Called manager when we got home and they gave us a free order next time. We ordered again, still not quite what we want but they tried to fix to do right by us so we were grateful. Come this Valentines day we decide to order again, it's been a few months, maybe it'll be better. Got a pizza (Pizza was absolutely amazing) and ordered the wings extra crispy again and yet again, they were barely even cooked enough. Sad and disappointed that this keeps happening... read more

Food came out quickly and customer service was nice. I was going to dine in but decided to make it a carry out at last minute. No complaint here. read more

I usually go to a different Barro's. I stopped at this one yesterday, and ordered a hot sandwich, and mozzarella sticks. It wasn't very busy, about 8 tables. After 25 minutes, I went to the counter, and they went to the back to check on it. A couple of minutes later, they brought it out, and said they had pizzas they had to make first. The sandwich and the mozzarella sticks were only warm. Three stars, because even though it wasn't hot, Barro's has really good food. read more

Even though the food was good. The staff was rude as hell. Don't think ill come to this location again.

I love their pizza, however I am now forced to be Gluten Free. I was delighted to find they have a GF pizza. It was a nice treat. The crust is more like a thick cracker but, without any other options for pizza it will do to curb the craving. The toppings and sauce were yummy as always. read more

This Barros Pizza location was truly a disappointment. I went here thinking I was getting great pizza and good customer service, but instead they never followed up on our order and we waited for almost a half hour. So when we checked on our pizza the lady at the front counter said they didn't get a print out of out order. I was like "what"? So I finally got to talk to a manager and he said he made the pizza, but the lady delivered it to the wrong table. You see I'm not mad at the mix-up. I'm mad that the lady did not tell us the truth. To me, there is no professionalism there. I would have given a 1, but the manager apologized, so at least it wasn't too bad of an experience. read more

I went to the Williams field location to eat, but they were slammed. I called this baseline location to see how long of a wait it would be if I orders 3 large pizzas and they said 20-25 minutes. When I got there there was no line and only had 2 families in their lobby. To make this short... We waited 1hr 10 minutes for our food. They prioritized the take out orders, rather than the eating in patrons. There was no apology and more of a... Can't you see we're busy attitude... Every time I inquired about our order being ready. Don't make promises that are an hour off. Williams field location are always great. read more

I work at a pizza shop, so I know good pizza. This place is bomb. The workers are good people too. Their lunch special is good, but if they offered wings with it like some other Barros then they'd get five stars. Oh, and their slices are slightly smaller than other Barros. But hey, who's perfect? This is a solid location. read more

Pizza is good, but they should have more staff to help out. Their lunch special is supposed to run through 12-3 and they always run out of pizza around 2:15 and they don't make anymore for the remaining 45 minutes of their lunch special. They also need more staff to clean, that place is always a mess and cleaning shouldn't be put on the same person who has to take all the orders and run the food out. read more

Ok just moved to Az trying to find a good pizza has been so hard I heard great things about Barros and this is what I get... The whole pizza has slid to the side all topping in the corner of the box... read more

Barro's is our go to date night place when we go out with other couples. Great Pizza no matter what you choose, and the "Honey Hot Bone-In" chicken wings are lights out good. Not to mention they have a glassed of area with toys and children size tables and chairs for families. Service is consistently good and we always have a good time. read more

Lately I've been on the Mary-Kate & Ashley diet... but every so often, a man needs to gorge himself on carbs. When I decide to eat with reckless abandon, Barro's Pizza is usually my very first choice on the list. Their hot wings are the best I've had on this side of the Mississippi, and the pizza is everything a thick crusted vehicle for sauce, melted cheese, and crispy pepperoni should be. To top it off, this particular location is fairly vast in size, has all sorts of flat screens showing all sorts of sports, and the friendliest, most attentive staff I've ever encountered at a casual pizza place. Finally- an XL 1 topping pizza 24 hot wings, and 3 drinks rings up somewhere under $32. Yes. Yes. Yes. :D read more