1st time at TS Specialties today. Neighbor highly recommended TS. Two other repair shops could not…read morediagnose a front end noise. Brian drove the car and diagnosed the problem. Repaired the same afternoon and at a fair price. Very satisfied. Plus, the staff is friendly and easy to talk with! They will handle all of my car repairs from now on for both of my vehicles!

These guys are always amazing. If you are looking for absolutely honest car repair service don't…read morelook any further. On 2 separate occasions with 2 separate vehicles I had oil changes done at, they also did an inspection finding over $2300 of work needing to be done per car, not total. I then took it to TS Specialties and these guys did an inspection with repair work that NEEDED to be done only coming to $300-$500. HONEST and reliable! I won't go anywhere else.

Had a fantastic experience here. Took my SUV in for detailing. Excellent work by Chris. Made…read moremy 6 year old Paint look nearly new. I plan to be back.

Chris and Matt have applied ceramic coatings to both of my cars and also paint protection film to…read moreone of the cars. They did a great job and the cars are ready for a concours event. They clearly differentiate the variety of products and levels of protection and cost. They aren't pushy and they treat my cars with the same level of detailed care as I do.

I just had my 2023 Nissan Frontier undercoated with Fluid Film and had a Scorpion liner sprayed in…read morethe bed. Kaylinn and her dad (whose name I unfortunately did not get) did an excellent job with both tasks. They were friendly, courteous and professional in their demeanor. As the tie down hooks in the bed are bolted verses welded in place, I asked Kaylinn's dad if he could remove them prior to spraying the bedliner. He not only readily agreed but offered to powder coat them, any color, gratis. (I didn't take him up on it, but I was very appreciative of the offer.) The job was done in a timely manner and at a very fair price. I highly recommend Midwest Customs!

Work in progress! OMG I love the rims and blades!!! Professional work! Can't wait for the next…read morestep! Love it!!!

We brought my husband's car--just a few years old--to El Diamante in St. Charles for its first…read moredetailing after a family referral. When we got it back, the headliner was visibly damaged and now requires a full $900+ replacement. Our appointment was at 8 a.m. on July 22. From the start, the experience was unprofessional. We were told we could drop the car off the night before using a "key drop," which turned out to be an unsecured mailbox with no signage. They claimed it was safe and under surveillance. On the day of service, we had to repeatedly call for updates and didn't get the car back until nearly 6:30 p.m.--1.5 hours after closing. When we arrived, no one greeted us. We navigated to the back to pay, only to be told about a 4% card fee at checkout--something not previously disclosed. After paying, the staff walked off without providing aftercare instructions or our keys (they weren't in the car as claimed, but still in the shop). The pickup process felt rushed and uncomfortable. After a walk in the nearby park, we inspected the car more closely and noticed extensive damage to the headliner--particularly in areas where stains had been. Research confirmed this kind of fabric is delicate and can easily be damaged by aggressive scrubbing. I immediately texted them with photos and asked for a call. The manager, Nelly, later claimed the car "came in like that"--which is false. She insisted their staff would've reported any damage and said if they'd caused it, the entire headliner would be affected. That made no sense, as only stained areas would've been scrubbed. I suggested perhaps the damage was unintentional but asked them to take responsibility and help resolve it. Nelly refused and said they wouldn't accept blame for something they "didn't do." I followed up the next morning with more photos and again requested to speak with the owner, Alejandra. Nelly said it wouldn't make a difference and instead texted me their lawyer's number. No one even asked to inspect the damage. We took the car as few days later to a reputable interior repair shop in Naperville to get an idea of how much a fix would be. They confirmed the damage was clearly due to overscrubbing and could only be fixed by replacing the headliner. Even more concerning, I found reviews from others with similar experiences--one customer reported damage the same day as ours (a cracked windshield) and was also referred to their lawyer instead of being helped. Multiple reviews on Google and Yelp reflect a pattern of damage and zero accountability. El Diamante claims on their website: "Your vehicle is one of your most expensive possessions and should be treated with love and care." Our experience was the opposite. We paid $180 for the detail plus a $20 tip--and now face over $900 in repair costs, potentially leaving us $1,100+ out of pocket. We regret trusting this business and want to warn others so they don't go through what we did.

Unfortunately my experience here was a nightmare. I dropped my car off Tuesday, July 22nd, 2025 at…read more12:30 to have it detailed prior to a trip I was taking to Michigan on Thursday. I pulled around and a lady came out to look over my car and let me know the price. All was well; I handed her my keys and she said she would call when the car was done. I went home. Around 3:00 pm, 2.5 hours after I dropped the car off, I received a text (screenshot below) stating they were working on my car but noticed my car came in with the windshield cracked and sent a picture. I called the number immediately because my windshield was NOT cracked prior to dropping it off. There is no way I would be worried about getting my car detailed before a road trip if my windshield was cracked. When I called, the same lady who pulled my car onto the ramp stated that they had JUST pulled the car in to start working on it (the video below proves that was a lie) and wanted me to be aware of the crack before they proceeded. I told her my windshield was not cracked at all before bringing it in. She said it had to have been cracked because there is "no possible way" it could've cracked there and they "just started" working on the car. 2.5 hours later? She also stated that she was the one who pulled the car up the ramp and didn't notice the cracked windshield. How could anyone not notice this? We should have been called immediately, but we weren't because when I dropped my car off, my windshield was intact and she knew it. She continued arguing with me, denying everything and saying the windshield cracking at their facility was impossible. My husband and I were also appalled that they felt it appropriate to text us. We told her we were coming in right away to speak in person. When we arrived, we were absolutely shocked at the size of the crack. We told her there was no way she wouldn't have noticed the crack when she pulled it in if it were there when I dropped it off. We also asked why they don't do a walkthrough of the vehicle before letting the customer leave without signing off on any prior damage. She just kept saying "we are a hand car wash, nothing in our garage would damage your vehicle, this did not happen here, you did this, not us." It was astounding. It was also very apparent they hadn't "just started" working on my car. The entire dash was completed, they took all the mats out of the entire car, and the entire front of the car was vacuumed. They had clearly been working on it for quite some time. We believe they cracked the windshield mid-clean and didn't know what to do which is why it took 2.5 hours for them to contact us. We asked to see cameras and she said they did not have any but the business next to them did. She said if we wanted to see the cameras we had to contact their lawyer. She went inside and got us his card (it felt very automatic for her like this is something they do quite often). That same day, in the parking lot, my husband called not only the lawyer and left a message, but the owner of the car wash as well. We then left and obviously did not pay for our services. He called the owner and the lawyer again the next day and left more voicemails. It is now July 28 and we have yet to receive a call back from either. My insurance company said unfortunately there isn't much more we can do besides leave reviews like this one to hopefully help people in being more aware in case something like this happens. After reading other reviews, it seems if this place damages a vehicle they will unfortunately deny it up and down, give you their lawyer's card, and push you away. I now have to bring my car into a shop for an entire day to have the windshield replaced since it needs to be recalibrated. Luckily my deductible is only $100, but having to take my car with a damaged windshield on a road trip was a major inconvenience that I wasn't expecting. It wasn't even the fact that they cracked my windshield, it is the absolutely terrible way they went about handling it. I have never felt so disrespected by a business EVER. I hope others will see this review and stay far away from this place. I know they do have some good reviews, so if you do decide to take your car here, I would recommend taking pictures of your vehicle in the parking lot in front of whoever you are leaving it with. If you don't, and they damage it, they will deny it and blame it on you. Needless to say we will NEVER be coming back here again and hope others think twice as well.

Made an appointment for some warranty work. Got there only to find they didn't have the parts…read more Took care of it a few weeks later I've had prior issues with them doing work I had not approved and trying to over sell. Repair things that didn't need to be repaired. Go someplace else

Shoppers BEEARE I leased a second car and the second time they lye to customers about the free…read morepayments so NEW CAR customer please be careful get everything in writing she sales people here do NOT keep their words they suck you to buying or lessening and they do not come through with their word I keep coming back to talk to the managers and also for selling a Vehicle with a recall. The manager told me he could not help it well we will see with the consumer report what they can help us with Agh they sold us a defected car. The car had a recall and the entire inside is chewed up. I came here for an oil change and rotation they never even bother to do it. The manager sat down pointing his finger at my face that they were going to do it again and they never changed the oil. I told him that hood was never even open

Brought my Lucid in with two wheels that had minor curb rash ahead of a lease return, and Chicago…read moreWheel Express absolutely nailed it. The repair work was completed quickly, priced extremely fairly, and the results were flawless -- the wheels truly looked brand new. Most importantly, the car passed lease return inspection with zero issues, saving me from paying inflated dealer repair (or replacement) prices. Professional, efficient, and honest work. If you're debating between a dealership and a wheel repair specialist, this is an easy decision. Highly recommend.

They helped me get my rim fixed for a reasonable price…read more I would be happy to go back and get my goods repaired. I am looking forward to return to get some tires on my rig. They were polite and fair. It is certainly worth spending the time to find them off the beaten path.

Absolutely the worst experience. I paid $ 1,899 almost a month in advance. I was told I had a…read more"Guaranteed Pick Up" in a covered carrier. Well first the pickup was not covered and no one showed up after I took a day off from work. Then at 230 am the next day I get a call from a very rude tow truck operator telling me I never called him. How does any of this make sense. I am requesting a refund but the delay for failed service is going to cost me more money. I failed to check the reviews prior so that is on me. DO NOT USE MONTWAY AUTO TRANSPORT, THIS IS A SHADY BUSINESS AND I HAVE NO IDEA IF I AM GOING TO GET A REFUND. UPDATE. Well I do have to say that they responded to my yelp review, got an update this morning and they picked up the vehicle. I do understand that things happen, but I can say that Montway responded. I am guessing that based on this new action, I will probably remove this posting upon receipt.

Absolutely unacceptable experience with Montway Auto Transport. It has been 11 days and my vehicle…read morehas not even left the state -- that is beyond unreasonable. My order number is 6893482534. This company completely overpromises and underdelivers. There has been little to no meaningful communication, no accountability, and zero sense of urgency. I've been left chasing updates with no clear answers, which is incredibly frustrating when trusting a company with something as important as your vehicle. At this point, the service feels careless and completely unreliable. If you are expecting professionalism, transparency, or timely delivery, look elsewhere. This has been a shocking and disappointing experience from start to finish. This will now be over 10 days with no car. Total negligence

I was scheduled to be picked up at 1:30pm in Aurora for a 2:30pm appointment in Downers Grove. The…read moreappointment was for my 90 year old father to go for his initial consult at a neuro-surgeon's office. We got 5 blocks away from the pick-up when I realized I left the imaging disc's on the counter at home. The driver told me he couldn't go back. I told him the appointment would be meaningless without the disc's. He called the office and his dispatcher Carmen said "You're already behind. No, you can't go back". So I then canceled the trip and had the driver take me back home and just drop us off. No effort was made to accommodate us at all. Super disappointed. To add insult to injury, Freedom told me they're still going to charge me. Do better Freedom 1st!

Freedom First is only company I would really recommend to anyone for safe transportation for a…read morefamily member!!!! . The last few days have been extreme;y frustrating because of my husband's medical condition , but I found a wonderful person to help us solve the issues!! Her name is Carmen, she is" kind , understanding and empathetic", and provided great care to my husband. She is "Par Excellent!" Without her, I would not know how to take care of my husband to his center for treatment. She is Wonderful young lady!! This transportation company the dispatcher and driver provided great customer service, They are more than 5 points in this review! The owner of the company is very caring man, too! We were blessed to fine them!!! Frances

I bought a brand new 2025 992 GT3RS with $75K "Market Adjustment" on top of MSRP. I was okay with…read morethat "Markup." The ISSUE I have is the car was bought fully paid on 11/26/2025 and as of this writing (March 12 2026), still "No Car Title" !!! I checked online on Secretary of State Illinois Department of Motor Vehicle website by plugging in the Vehicle Identification Number (VIN) of my car and found out the Title was issued December 26 2025. I followed up with the dealer, PORSCHE BARRINGTON last January 26 2026 and informed them I have not received the Car Title. I followed up again this March 3 2026 and was informed FedEx lost my Car Title. Why am I not being informed of this DELAYS ?!?!? I researched by going to the ILSOS.GOV website and found out PORSCHE BARRINGTON back office put PORSCHE BARRINGTON as the owner of the car, and they used my home residence address as the address of PORSCHE BARRINGTON !!! This is TOTAL INCOMPETENCE if Not OUTRIGHT FRAUD !!! NEVER EVER BUY ANY CAR FROM PORSCHE BARRINGTON if you DO NOT WANT TO BE SCREWED ROYALLY !!!! A Concerned Car Owner

We recently had our 2021 Porsche Panamera serviced at Porsche Barrington for a documented…read morecold-weather front suspension noise. The noise issue was resolved under warranty, and we appreciate that. However, during the repair it was noted that both front axle shafts were seized due to corrosion and were reused. We had reasonable questions about long-term reliability, including whether spline conditioning, anti-seize application, and hub bearing inspection were performed to prevent repeat failure as none of this was documented on the paperwork we received. Our concern was not about the immediate repair. It was about future durability once the vehicle is out of warranty. When we contacted the dealership to ask for clarification, both Kevin Sutor, the service advisor and Frank Farenzena, the service manager were dismissive. Rather than addressing the technical concerns directly or offering documentation, the conversation became defensive with Frank ending the call abruptly. We were not requesting free work or disputing the repair outcome. We were asking reasonable, informed questions about preventative measures on a premium vehicle. The repair may meet minimum technical standards, but the handling of legitimate customer concerns did not reflect the level of professionalism we expect from a Porsche dealership. We hope management will review this matter and ensure future customers who ask informed questions are met with transparency and respect.

Needed a tow late night to my mechanic. Service showed up quickly, worked quick and charged a…read morefair price.

This review is for the driver named Colin. Broke down in Addison and the police said they could…read morecall Bloomingdale Rescue & Recovery so I had them call. Colin showed up in about 10 - 15 min and had me and my car rolling to my mechanic within about 10 minutes. Dropped me off and put my car right where the mechanic wanted. Which was a chore because the place is packed with cars. Price was better than I expected. Breaking down in the middle of the road is never a good experience but Colin was excellent and I appreciate the job he did for me. David C.