Diamond Motorworks made the process of getting my car so easy! Not only was the car exactly as…read moreadvertised, it looked even more beautiful in person. I was nervous to buy a car sight unseen, but honestly everything was so well documented and Tyler answered all my detailed questions about the car, so it put my mind at ease. The signing of paperwork was extremely easy, just a few signatures and done, no upsells, hidden fees, or anything like that. The price is the price and that takes some stress out of the process. After sending the money over, the car shipped two days later and then arrived two days after it shipped.The transport company was great as well and let me know in advance when they would be dropping the car off. Within a week I had the title in hand and was ready to register in my home state. For anyone looking for high end, classics, or just super well maintained vehicles, Diamond Motorworks is the place to go! Thanks again to Rami, Tyler, and the rest of their team!

I stopped in and was immediately welcomed by an exceptionally friendly and professional team. The…read morestaff was attentive, courteous, and went out of their way to make me feel comfortable. The showroom was beautifully maintained; immaculate and thoughtfully arranged. I had a truly outstanding experience and would highly recommend this dealership to anyone in the market for a vehicle.

**Update July 2026: Joe Svoboda has once again delivered an outstanding experience! He helped me…read morefind an exciting vehicle, and the entire process was nothing short of exceptional. From finding the right car to making sure every detail was handled perfectly, Joe went above and beyond. He stayed well past his regular hours to ensure everything was executed smoothly. I was only able to arrive after work to pick up my vehicle and his associate Mariela also stayed late to give me a thorough, personalized walkthrough of all the car's amazing features and technology. Their patience, professionalism, and genuine excitement made the delivery feel truly special. I've worked with many dealerships and sales professionals over the years, but Joe consistently stands out. He creates an elevated, personalized experience every single time and makes you feel like a truly valued customer. I couldn't be more thrilled with my beautiful new 840. Big thank you for another exceptional experience! **Original review April 2025: We had the most incredible experience from start to finish... Joe Svoboda ensured a flawless transaction for us on a very special vehicle with stunning red seats! Moreover, he went above and beyond to bring the red bow to our house (on his own time!) to deliver the extra special surprise... He also took the time to answer questions and customize all the options/settings to perfection. I've been a loyal customer for years and have generally had a great experience with the brand, but Joe exceeded each and every expectation. Thank you - we are very grateful!

Recently purchased wheel emblems from BMW of Elmhurst and waited about a week for shipping. When…read morethe order arrived, only one emblem was included, despite the product listing clearly showing four emblems. The listing was extremely misleading. What I received did not appear new, came with no original packaging, and looked like it had been torn off from another surface. This is not what I expect when ordering parts from an authorized BMW dealership. Buyer beware.

Purchased through the Costco auto buying program. Sales process was accommodating, smooth, and…read moreefficient. Helped me make the buying decision with the most benefit, and they offered me a fair trade-in value. Could not be more pleased with the sales team and the entire process!

I am on my 2nd QX80. It will be my last. This dealership is terrible to work with and INFINITI…read morecorporation is no better. My QX80 is a 2024 with 13,000 miles so still under warranty. Discovered a piece of the rear passenger seatbelt missing. Absolutely no idea how it happened. There are only 2 of us and rarely use the back seat, so it could have been purchased that way. We live 2 hours from a dealership and they refused to look at the photos I sent via email to evaluate if the part was under warranty. So we made an appointment. When we went to the appointment they took pictures of the seatbelts, exactly the same as I took and said we'll evaluate and get back to you. Then I receive an email from them saying to reschedule my appointment because I did not show. It took 5 days and a phone call every day to finally get them to say NO it's not covered under warranty. Pretty sad that a safety issue like a seatbelt is not covered under warranty. We asked them to price it for us if we paid ourselves and is was DOUBLE what we had priced at our local Nissan dealer to fix in case it wasn't covered under warranty. For a luxury brand this has been a unfortunate experience for them to lose a customer and for us to go through.

Great place to buy and service your cars. We have purchased 10 vehicles from Pugi - now Castle…read more We have had wonderful experiences throughout the many years. A major part of their success and why we keep purchasing from Castle is their service department run by Chris Jones. Chris and his team are very friendly and professional. They don't oversell or overcharge. Definitely a place to buy cars and have them take care of them.

On Thursday, 6/11/26, I stopped by Castle Hyundai in Downers Grove, Illinois in the evening. I…read morelooked at a 2017 Subaru Outback, and saw that it had a considerable sized dent on the passenger left door, the front bumper had a large crack in it at the front driver's side, and the bumper was also not properly connecting to the driver's side headlight and front left ¼ panel. I met a salesman by the name of John Pauly, and also the General Sales Manager Mike Nemeth. After negotiations (including running a Car History Report, and included running my credit), we come to an agreement that the car would be repaired (bumper and dent in door), and that if the service department didn't come back with any other issues, that the car would be sold to me for $14,400 plus fees, and that they would give me a trade in for my vehicle of $3,250 (I have the original paperwork given to me by Mike Nemeth showing the selling price and trade in price for my car. It also lists the date of this report and the sales person's name). I then took the car for a drive, and when John and I both heard some grinding noises coming from the front end of the car, both sides. I told him to have the car checked out by his service department, and to let me know what was wrong with the car. As he and Mike had agreed to, that provided they fix what was wrong with the car, I would still purchase it for the same agreed amount. On Friday, 6/12/26, John called me at around 10am, and said that they were about to give the car to the service department, and wanted to know if I was serious about the terms that we had discussed. I said yes, provided that the car checked out with service department with no other issues, and that they fix the car as we had discussed. Later in the day, John texted me back stating that the car didn't pass service inspection., and that they were going to wholesale the car to an auction. About an hour after John had texted me, I texted him back, and asked what exactly they had found wrong with the car. He texted back stating that they didn't tell him what was wrong, but that it was not worth keeping it due to too much being wrong with it. This in itself is hard to believe that the sales person does not know what is wrong with a car that he was supposed to sell. So I had my doubts that he was telling me the truth. On Tuesday, 6/16/26, still in the need of a car, and also wanting to see if the car was actually off of the lot, I took a drive back down to Castle Hyundai. Sitting at the front right side of the lot, with the front bumper crack having been fixed, but still not properly connected to the headlight and ¼ panel, and still having the same large dent in the right passenger door, was the car that allegedly was to be wholesaled at an auction. (see attached pictures). On Friday, 6/19/26, I called the dealership and spoke with a sales person by the name of Andy, and asked about the car. He said the exact car that I was referring to and that it was for sale. I told him that I had stopped by earlier in the week and saw that it had a dent in the car door. I asked him if there was anything else wrong with the car, and he said "No." Later this same afternoon, I went back to check the text messages from John Pauly, and he had erased the texts that he had sent to me stating that they were going to wholesale the car and send it to auction, as well as the one where he said that he was not told by the service department what was wrong with the car. I have proof that 6 texts were sent to and from John Pauly on Saturday, 6/12/26, from my cellular phone account. Currently only 2 texts are showing in our conversation, in my Messages App, from this date, and those 2 texts are only ones that I sent to John. None of John's replies are listed anymore. Apparently, he decided to delete them in order to cover his tracks and hide what he told me. And the car sales people wonder why used car sales people get such a bad rap. The disappointing thing is that John didn't do a thing when we met in person without his boss, Mike, the General Sales Manager, knowing about it. So it only makes sense that John was getting direction from Mike as to what to do. So apparently the lies and deception not only are at ground level, but also at upper management. Most people might simply let this go, but I feel that other people should be aware of the character of this business. Apparently, they will do and say anything to make a dollar ... including not honoring their word and verbal agreement. On 6/24/26, I sent an email to their corporate office to their district manager (initials AD). As of today's date (6/30/26), no response has been received. The silence speaks volumes.

Hello, I purchased the 2003 Corvette a few weeks ago and have been completely satisfied. This…read moredealership had a previous negative review and I wanted to give an update. I found this dealership to be completely transparent in everything that they told me about this car. There was a fuel tank issue that involved the fuel tank indicator not being accurate. They told me about this and was told that it might take a week to get the part in. They did get it in and fixed the issue. This car is a gem! I just love it so much. Sam, Luis and Hector were the absolute best! They worked with me on the financing and even put brand new tires on her. She runs great! No issues. Thanks again for all of your help in getting this car. A little patience pays off.

I will tell you above everything, this was the BEST car shopping experience I have ever had. I have…read morebought over 15 cars since 1980. Sam is by far the most attentive and nicest individual I have ever encountered while shopping for a car. Even before I took the 30 mile drive to his dealership I had a 20 min conversation in regards to my concerns an questions I had regarding looking at cars on the internet. I found this dealership through cargurus which I also praise for there ability to find just what you are looking for. Sam was up front about everything i had asked about the 2017 Cadillac ATS Luxury I went to see. He is the most personable by far when dealing with someone in a sales capacity and just great conversation. We talked as if we were friends for decades. Long story long (LOL) he took care of any concerns that I had expressed and went beyond expectations to make sure I was COMPLETELY satisfied and secure in my buying decision. Needless to say this car was a gem (as were all of the other cars in the show room.) I cannot say enough GREAT things about this dealership and all of the employees I dealt with there! Shout out to Niko and Cesar as well! My suggestion to ANYONE that is looking for a used car to stop by Int'l Car Center before you go anywhere else. Props to such a professionally run car place. This place is not your run of the mill car Dealership. So if you're in the market to purchase a used car go see Sam. He will not disappoint. By the way ( I almost forgot) in case you're wondering... Yes, I did purchase this vehicle.

This is where to take your Mazda for service. Michael, the Service Manager and Jason are genuinely…read moregood people who want your return business. I took my 2024 CX-30 with less than 25k miles to Napleton in Countryside due to a service engine light. They told me I had water in the gas and needed $2200 new injectors. I called BS. They had no evidence other than a WATER bottle filled with gas they shook in front of me to their claim of 'bad gas'. So, I took it over to Castle Mazda at Downer's Grove and told Michael the story. He asked about codes and I gave him what I had. He asked why they cleared codes at the last place without making repairs, which I could not answer. So - he took it in for few days to run some checks - nothing came up. No charge, thanks for coming in - let us know if it comes on again. A few weeks later the light came on again and we took it back to Michael and team at Castle. He gave us a loaner vehicle and took the car in to test. For a few days they could not find the exact issue but they kept diagnosing, keeping us updated. Then, they discovered a pinhole leak in the intake manifold. They replaced the manifold and voila - car is running perfect again. All covered under warranty as I'd expect. These folks know how to do analytical troubleshooting and they run a straight-up shop. I won't service my Mazdas anywhere else.

I bought from them more than 2 weeks ago and they have yet to payoff the loan on my trade in. If…read morecalled and left 3 messages today and not one call back. Guess I'll give them temper in person. I can imagine that their service department is equally as bad.

Great work: flawless body work, and they even detail the car afterwards! They're Tesla- certified…read moreas well.

Im making an account and writing my first ever review on a place in my life because how bad my…read moreexperiences have been.. Ive brought my car here twice for repairs. Both times I've have had to go back to the actual dealership to completely fix everything. A) If you bring in your car through insurance their estimator Mike WILL LIE through his teeth on the phone about your damage. B) Work done is subpar and they lag. That lifetime guarantee sounds good but they only cover that specific work they did not if they mess up anything else while trying to fix your car and it causes issues later. Literally had the dealer calling them asking why they didn't properly do the work the first time back in 2022 because coolant / oil was leaking from work being so poorly done and needed an AC and Heat Pump replacement. How do you manage to make a Tesla LEAK OIL?? Luckily I was still under warranty

I recently went to helmet and Vito's to get an oil change on my Mercedes-Benz. I did not ask the…read moreprice prior to Service because I've done business with them in the past and they have been reasonable. Upon completion of the service, they told me the price and I was shocked. The price was as much as the Mercedes dealer would charge, and the Mercedes dealer would give me a loaner and all other amenities that went along with doing business with a dealership. I feel that helmet and Vito's pricing is much too high for a small shop like that, and I will not be doing business with them ever again.

I can't say enough good things about this business! They are so friendly and helpful. They do…read morequality work at reasonable prices. They do not try to over sell you like the dealership. I am a customer for life!