I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

Will not be back! New owner is trash! Tried to overcharge for an oil change while you are showing a…read morecoupon for $49.99. Oil change always takes a 1.5 hours, if not longer. Why? They never have my filter in stock. I MAKE AN APPT! You know I'm coming, why aren't you ordering ahead of time?? That was when I was DONE! I spoke to Ryan, who made it right by giving me a free oil change. Made the appt, and came in for my oil change. No more Ryan...WOW.....they then tried to charge me for my oil change. "No notes in the system" is what I was told. I walked out. Not paying this place another dime, EVER!! Owner needs to learn about the business be bought. Listening to this guy talk about your vehicle is scary. Knows nothing!!!! He also needs to learn customer service. Good luck keeping this place open

Sorry but I have used them a couple times and aside from things not quite being done correctly and…read morehaving to immediately return each time, I found them to charge quite a bit for their work. I'll say they are pretty quick but disappointing overall that things just aren't repaired as good as they should be. I have found another shop in the area with a better mechanic/shop and the work has been done correctly on the first visit each time.

Have used Park and Son for years. Really the best. Kept my Toyota Camry running past 360,000…read moremiles. Felt comfortable driving it back in forth to Arlington Heights every day. The owner is the nicest guy and we just feel very well taken care of with this business.

I had my 2007 Porsche 911 Targa 4S serviced at Barnaba Autosport, including replacement of swollen…read morecoolant pipes near the water pump -- a job that requires releasing the serpentine belt to access that area. The invoice shows no note of inspecting the belt, tensioner, or pulleys, despite the technician working directly next to them. 21 miles after I picked the car up, the serpentine belt snapped while I was driving. The roadside mechanic who helped me confirmed the tensioner was already seized before he touched anything -- he had to force it just to get a temporary belt on. I had the belt, tensioner, and pulleys properly replaced at another shop for $1,812.45. I brought this timeline to Barnaba, including in a conference call with owners Ron and Chris Barnaba and service advisor Matt Richardson. They denied any responsibility and didn't offer an explanation for why a part sitting right next to the area they'd just worked on wasn't checked, despite having direct access to it during the repair. I'm not claiming certainty about root cause -- I can't prove it. What I can say: they had hands-on access to the failed components during a recent repair and documented no inspection of them. If you're considering this shop for anything, I'd ask exactly what they inspect and document when they're already in that area of the engine.

I purchased a 2017 911S from Barnaba Autosport, Chris was transparent and professional to deal…read morewith. Easy transaction even though I was out of state. Great place to purchase a pre owned Porsche!

Steve was very communicative, timely and transparent. He gave me a reasonable price as well.read more

I love this place. Great service, great price, great advice. I would recommend this business to…read moreanyone looking for a great mechanic for their European car. You will be in good hands.

Ken's reminds me of the old Denny's Service Center, the mechanic I had been taking all of my cars…read moreto from my first until I found Ken's after moving from the South Side over 20 years ago. Anyone who knows of the old Denny's knows this is the highest praise I can give a mechanic shop. I have been going here for years. When I moved to the are many years ago, I was looking for a place to take my car that filled the three main criteria for any business I can be loyal to: Honest, Competent and Fair Priced. It took me several different places before I found one that consistently ticked all three boxes, and that is Ken's.

Absolutely amazing work. You can't go wrong bringing your car here for repairs. Honest, reliable,…read moreand top-notch service. Highly recommend!

I took my car their an fixed it rite up also had alot of other stuff replaced as well if you…read morehaven't been to this shop u should come here an get ur money's worth trust me....these guys really know what their doing

From the owner: The experts at Batavia Auto Specialist offer a large variety of repairs to ensure that your vehicle…read moreis running at a high level. When you are in need of Batavia, IL Auto-Repair services, don't hesitate to call.

Bert is an honest guy and runs a busy shop considering he is usually the only one I see there…read more I have an old classic car and he was recommended to me as someone who you can trust to do the old school stuff the right way. The alignment he did in my 64.5 Mustang made it drive like a new car and years later it is still nice. Since then I have brought him our daily drivers for various things and the job always gets done when he says and correct the first time.

From the owner: Car Repair And Maintenanceread more

I've been here about 6 times now for a variety of services and they have always been the best car…read moreshop I've ever done business with. The customer service is always amazing, the prices are excellent legitimately some of the best prices I've ever gotten, and the best part is that they're so professional throughout the entire service. I never feel uncomfortable or anxious with this place doing work on my cars. My only complain is that they're not open on weekends so a lot of the times I have to change my work schedule around the store hours but that's such a small downside for me. Back in 2022 I had a problem with my Saturn Ion that nobody could fix. No shop could find the part that was needed because Saturn went out of business so long ago. I went to well over 8 different shops to get the issue resolved. Garage 31 was the only shop that fixed the issue even though they had to jump through so many hoops to resolve the issue. Ever since then my wife and I have been a loyal customers and we recommend this place to everyone we know.

Really excellent shop. Had excellent calendar availability, very clear communication, super…read morecompetent work, great price considering the value of their work.

I purchased their intake for my Q50 about two years ago and have absolutely loved it. I've had zero…read moreissues--great quality and performance. Even after two years, they were more than willing to send me the CARB stickers I needed. Derek was professional, helpful, and very easy to work with. Great customer service all around. Thanks again! -J

Would avoid at all costs. Was supposed to pick up a carbon roof for my evo x race car. Took time…read moreoff work, grabbed cash as requested, a rental truck and while on route to them to be told that the part has been sold from out under me. Thanks a lot its appreciated.