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    Batavia Auto Specialist

    4.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Batavia Auto Specialist

    Auto brake repair

    Auto transmission repair

    Batavia Auto Specialist Photos

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    5.0
    (2 reviews)
    Tires
    Responds in about 10 mins
    4.5
    (10 reviews)
    Transmission Repair
    3.0
    (42 reviews)
    Oil Change Stations
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    11 years ago

    Helpful 1
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    Reliable Auto Repair

    Reliable Auto Repair

    4.6
    (82 reviews)

    I brought my wife's 2017 Jeep Grand Cherokee Summit in for new brakes and rotors. A few weeks…read morelater, my wife noticed the brakes were making a squealing noise during turns so I brought the vehicle back to have it inspected. I was charged $100 just for them to look into the issue. What was most concerning was learning that when the brakes and rotors were replaced a few weeks earlier, the shop chose to install lower-quality aftermarket parts rather than OEM parts. The original components on the vehicle were OEM, but instead of giving us the option to choose, the service advisor of Indian descent told me they used cheaper parts because OEM parts were "too expensive" and would make them less competitive. That decision was made without our knowledge or approval. When it comes to critical safety components like brakes, customers should always be given the option and informed about the quality of parts being installed. Choosing lower-quality parts to save money--without discussing it with the customer--raises serious concerns about quality, safety, and reliability. At the very least, we should have been given the option to replace the parts with OEM components or informed beforehand about what was being installed. Instead of rectifying their original mistake they shifted focus to other parts (pins) that still didn't address the issue at hand. Hence, I would not recommend if you're looking for honesty, quality, safety, and RELIABILITY.

    Will not be back! New owner is trash! Tried to overcharge for an oil change while you are showing a…read morecoupon for $49.99. Oil change always takes a 1.5 hours, if not longer. Why? They never have my filter in stock. I MAKE AN APPT! You know I'm coming, why aren't you ordering ahead of time?? That was when I was DONE! I spoke to Ryan, who made it right by giving me a free oil change. Made the appt, and came in for my oil change. No more Ryan...WOW.....they then tried to charge me for my oil change. "No notes in the system" is what I was told. I walked out. Not paying this place another dime, EVER!! Owner needs to learn about the business be bought. Listening to this guy talk about your vehicle is scary. Knows nothing!!!! He also needs to learn customer service. Good luck keeping this place open

    Batavia Auto Specialist - autorepair - Updated July 2026

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