Stopped in to check out a car. No other customers were there. The guy working in the office seemed…read moreannoyed that we were there. Did not greet us, introduce himself etc. when we came in. No "people" skills. Our brief time there was just uncomfortable and he even made a few snide quips. We were there for a total of 20 minutes and barely even asked the sales guy a question so it's not like we were coming in and hammering him for information or something. I walked away thinking that I just don't want to buy a car from this person.

I purchased a vehicle from Victor Auto Group that I found on Carfax. This purchase was the…read moresmoothest, easiest transaction I have ever experienced. Bill was the most amazing and professional salesperson, and I highly recommend researching the great inventory he has if you are looking for a used vehicle.

fraud fraud fraud Steve misrepresented the car to me had a fake appraisal for $47,000. The car is…read moreworth less than $20,000. He said the car was a beautiful cruiser. All I needed to do was fix the interior and the top and I could drive the car, the car frame braces and supports are completely rotted out. The sub frame and crossmembers aren't even connected there so rotted out Car is a death trap I was told . classic car culture in Los Angeles is all connected. This is spreading like wildfire so it's not going unnoticed out here. do not trust this guy and his wife or his company or anything to do with it.!!!!! Steve and his wife have no integrity just like the car tsold me !!!!

Wife found our Chevelle in an online advert on the dealerships website . She made contact and…read moredecided to purchase. They were very helpful with entire transaction and even helped us with shipping . Wife has been very happy with our new car.

Went to their "dealership" to look at a car listed at $2.3k they wanted to charge over $1000 in…read morefees, when counter offered they took $100 off their "asking price" and informed me the car was originally listed at over $3k. This car needs a valve cover gasket, power steering pump, and has cross threaded lug nuts just to start. I get buying a beater but I don't get $1000 in fees. List the car for what you're going to ask for.

I had my 2007 Porsche 911 Targa 4S serviced at Barnaba Autosport, including replacement of swollen…read morecoolant pipes near the water pump -- a job that requires releasing the serpentine belt to access that area. The invoice shows no note of inspecting the belt, tensioner, or pulleys, despite the technician working directly next to them. 21 miles after I picked the car up, the serpentine belt snapped while I was driving. The roadside mechanic who helped me confirmed the tensioner was already seized before he touched anything -- he had to force it just to get a temporary belt on. I had the belt, tensioner, and pulleys properly replaced at another shop for $1,812.45. I brought this timeline to Barnaba, including in a conference call with owners Ron and Chris Barnaba and service advisor Matt Richardson. They denied any responsibility and didn't offer an explanation for why a part sitting right next to the area they'd just worked on wasn't checked, despite having direct access to it during the repair. I'm not claiming certainty about root cause -- I can't prove it. What I can say: they had hands-on access to the failed components during a recent repair and documented no inspection of them. If you're considering this shop for anything, I'd ask exactly what they inspect and document when they're already in that area of the engine.

I purchased a 2017 911S from Barnaba Autosport, Chris was transparent and professional to deal…read morewith. Easy transaction even though I was out of state. Great place to purchase a pre owned Porsche!

(10/10 Experience!)…read more I recently bought a car from Saint Charles Chrysler Jeep Dodge Ram, and I cannot say enough great things about my experience with Bobby! From the moment we pulled up, Bobby was already outside making sure the car was spotless and ready for us to see. The entire process was smooth from start to finish. Bobby's years of experience and knowledge--especially when it came to Jeeps--really showed. Any question I had, he had an answer (or found it right away). When it came time to talk numbers, it was refreshingly easy compared to past dealership experiences. What stood out the most was that Bobby never felt like a "pushy salesman." Instead, it honestly felt like talking to a friend who wanted to make sure I was taken care of. He got all the paperwork done quickly and made the whole process stress-free. The dealership itself was clean, welcoming, and friendly, and together they helped me find my dream car--even if it was just a little over budget, it was worth it. If you're in the market for a new car, I would 100% recommend asking for Bobby. He's the kind of salesman that makes you want to send all your friends and family his way!

The service department is full of incompetent liars. I had my car in for a routine oil change/tire…read morerotation, and they gouged both my right wheels, then had the gall to tell me it was probably my driving. These guys are running a scam over there, the "pictures" they showed me of my car before they worked on it where super low res, and the angles of the wheels where blatantly steep looking down at an angel so severe, you couldn't see anything and they where claiming the marks were there when I dropped it off. Whatever you do, don't buy there and for the love of God, don't let those goons touch your car. If I could post a negative number of stars they'd get a -10. Gaslighters.

I bought a 2006 Toyota Solara SLE convertible w/34.k miles. My wife and I flew from Dallas…read more(Lovefield) to Midway Airport (next to O'hara) to purchase the car and drive home. Thank you Shannon (Sales Manager) for picking us up at the airport. The experience was seamless. Great sales staff....very proactive and professional. We love our Solara and so does everyone else Would I do it again? Certainly! Be safe out there- "Buck"

I bought a Cadillac 2018 XTS from them and the service was excellent. They responded very quickly…read moreand I was able to close the deal the next day and pick up the car.. I would highly recommend them as they were not your typical dealer. Shannon and Jaxon were my 2 contacts

Regrettably, I lost my van to a drunk driver (with no insurance). Today, I visited Rob and he was…read moreINCREDIBLY kind and understanding with my situation. I am now a HAPPY owner of another van. Rob went above and beyond with the deal and in a timely manner! Thanks LAF!!! You've made the pain of car buying SO MUCH easier!

Thank you to Mr. Bob at Toyota for giving my 21‑year‑old son the best first car‑buying experience…read more Bob was patient, transparent, and truly cared about helping him make an informed decision. He let him test drive three cars, explained all the features, and provided real payment comparisons based on realistic credit and down‑payment options. We checked Honda afterward, and the experience was night and day. No transparency, no breakdowns -- just three random payment numbers on a sheet and pressure to choose one. Fees were inflated by more than $6K, and the salesman didn't even know what a bill of sale was. Bob earned our trust immediately. He spoke our language, understood why we wanted comparables, and even taught my son how to read and understand the numbers. Highly recommend Bob. Honest, knowledgeable, and truly customer‑focused.

Sales people dont seem like the typical sharks the industry is flooded with. I highly recommend…read morethem if you want a Toyota and why would you not!

Love the oil changes at home but calling in to talk to someone is a challenge. Had people hang up…read moreon me because they don't know where to send the call This is ford, I'd expect better

Service center is terrible. I do not know where to begin. Calls unanswered, no return call to…read moreschedule a repair. Dropped off a coupon for the diagnostics- somehow that was lost, got charged full price. Was told vehicle would be dropped back off before I got out of work-wife had to leave early because they were HOURS behind. The Hawk out in Carol Stream is just as bad; we tried this location hoping for better. Just go to Hopkins in Elgin- helpful, polite, answers their phone!! Actually has parts IN STOCK so repairs can get done. Do yourself a favor- avoid HAWK.