I originally leased a Honda Civic from McGrath Honda in 2024. I then started getting my car…read moreserviced there. Erin is the most wonderful, honest, competent service agent I've ever worked with. Today I purchased my 2024 Civic. Erin introduced me to my sales person, Peter. He was amazing: friendly and easy to work with. He had all my information ready when I came in and it was an easy, seamless process. Jack assisted me with financing and was great as well. I highly recommend Erin (service), Peter (sales) and Jack (finance) at McGrath Honda.

Start to finish it was a wonderful experience. My husband and I both commented on how smooth the…read moreentire process was. The whole team did a fantastic job and we could not be happier with our new car.

Love the oil changes at home but calling in to talk to someone is a challenge. Had people hang up…read moreon me because they don't know where to send the call This is ford, I'd expect better

Some of the worse customer service ever. Turned in a warranty claim. After many empty promises of…read morecalls back and me calling multiple times a week for a month they now said my claim was denied. I'm unsure I believe it ever got submitted the way I was treated. This dealer does not care about the customer and the employees make that very clear with no apology or care on their part for not updating me. I'd highly recommend if needing service you look elsewhere since they're too busy to help with the most basic jobs.

Bob made it really easy and simple to buy a car! He was friendly and did not pressure me to buy the…read morecar the same day. I would highly recommend going here for your first car purchase!

Sales people dont seem like the typical sharks the industry is flooded with. I highly recommend…read morethem if you want a Toyota and why would you not!

John Bautista so far the best sales representative i have ever met! So sincere helpful and honest…read morevery well recommended! Im so happy with my purchase

I had a horrible experience with them, I purchased in good faith and for the full asking price a…read more1989 Mercedes 560SL that was decribed as Excellent condition with 21K original miles and was verified by their people to be rust free. When I received the car and upon full inspection we found rust issues although not bad, there was rust. When they got it titled it came back mileage discrepancy. When I spoke with them they said the weren't responsible because the car was sold on consignment, this car was advertised on their website, their company was paid for the car and all paperwork was done through the dealership name. They would do nothing for me. This in my opinion is fraud and at the very least and very poor way to run a business. I strongly advise you to think twice before dealing with these fraudsters. They should refund my money plus reasonable damages. I had rust issues fixed, wheels refinished and all fluids changed because they said they took care of and didn't. My attorney told me I could go after them for triple damages because of the fraud committed, standby.

Ask for Kain! I've bought a fair number of cars in my…read morelifetime, and I've never had a salesman more eager to take care of the details than he was. From making sure our new van was washed and ready to following up on any open questions and making sure we were comfortable in the showroom, he made the buying process as smooth as possible with his calm and caring demeanor. I wish every salesman operated this way! I recommend Kain without reservation.

(10/10 Experience!)…read more I recently bought a car from Saint Charles Chrysler Jeep Dodge Ram, and I cannot say enough great things about my experience with Bobby! From the moment we pulled up, Bobby was already outside making sure the car was spotless and ready for us to see. The entire process was smooth from start to finish. Bobby's years of experience and knowledge--especially when it came to Jeeps--really showed. Any question I had, he had an answer (or found it right away). When it came time to talk numbers, it was refreshingly easy compared to past dealership experiences. What stood out the most was that Bobby never felt like a "pushy salesman." Instead, it honestly felt like talking to a friend who wanted to make sure I was taken care of. He got all the paperwork done quickly and made the whole process stress-free. The dealership itself was clean, welcoming, and friendly, and together they helped me find my dream car--even if it was just a little over budget, it was worth it. If you're in the market for a new car, I would 100% recommend asking for Bobby. He's the kind of salesman that makes you want to send all your friends and family his way!

I bought a Cadillac 2018 XTS from them and the service was excellent. They responded very quickly…read moreand I was able to close the deal the next day and pick up the car.. I would highly recommend them as they were not your typical dealer. Shannon and Jaxon were my 2 contacts

Very friendly, fair prices, great sales associates. They went out of their way to help me surprise…read moremy wife. Ask for Dave Heeg. He's the best!

My opinion as an ex salesman…read more Unfortunately about 2 weeks ago my car was totaled by a young girl. I couldn't drive for a week and even now I have reservations. Nonetheless I still need a car. I have been to several different dealerships. As a former salesman myself I can smell the scent of poo in every direction about a mile away. One dealership had a fleeting 0% that could disappear any day, just go poof like magic. I laughed in that guys face. One dealership tried to hit me with an MSRP deal even though we previously discussed the sale price and then wouldn't honor it. I walked out immediately, didn't even say anything. One girl told me that with even amazing credit I could get 10% interest rate, when my friend in the business told me with tier 1+ credit it was 5.99% for that manufacturer. The one saleswoman tried to convince me to buy now cause they had only one, when on their website they had several coming in. Now keep in mind all knew I was in the business as well, and still tried. Let's just say what I was smelling surly wasn't roses. Fast forward Hawk Nissan. Upon entering I simply asked to see the Rogue. The salesman who helped me was JOE. Joe was phenomenal!! He didn't try to sell me, he asked what I wanted to do, he helped me through the process and didn't try to steer me. He was so funny and kind, very honest and upfront! JAKE (from State Farm) no, but Jake the manager was amazing ! He didn't increase the interest, try to screw me on pricing, didn't glom the rebates. He just wanted to sell a car and I just wanted to buy one. To say this experience was a godsend in my nightmarish hunt for a vehicle is a bit excessive, however I couldn't be more grateful to these two with their assistance. I sincerely hope that whoever reads this review will give HAWK NISSAN a chance. I implore you to do so, and while you're at it please go see the dynamic duo, Joe and Jake.

I purchased a vehicle from this dealer which upsold me warranties for my vehicle. I am now having…read moreissues with the vehicle, and I would like to use the extended warranty. After reviewing the paperwork, they provided no information for the warranty company, but had no problem charging me the $2,800. After attempting to contact the finance manager Tod Craft whom sold me the warranty, I received no answer back to multiple emails and also had my email blocked. I attempted to contact the service department for help, but didn't receive a response from them either. Seems like this dealer doesn't provide any customer service after getting your money. I will never be a customer at this dealer again, which doesn't seem to be a concern to the business anyway.

Made an appointment for some warranty work. Got there only to find they didn't have the parts…read more Took care of it a few weeks later I've had prior issues with them doing work I had not approved and trying to over sell. Repair things that didn't need to be repaired. Go someplace else

Shoppers BEEARE I leased a second car and the second time they lye to customers about the free…read morepayments so NEW CAR customer please be careful get everything in writing she sales people here do NOT keep their words they suck you to buying or lessening and they do not come through with their word I keep coming back to talk to the managers and also for selling a Vehicle with a recall. The manager told me he could not help it well we will see with the consumer report what they can help us with Agh they sold us a defected car. The car had a recall and the entire inside is chewed up. I came here for an oil change and rotation they never even bother to do it. The manager sat down pointing his finger at my face that they were going to do it again and they never changed the oil. I told him that hood was never even open

I bought a used car from Mike in 2021, was in and out with my car on the same day. Mike was very…read moreknowledge and helpful. They reached out to me for a free oil change when one was needed, so I took it in and was in and out. I just had my antenna fin get ripped off the top of my car. I went in to speak with Mike, who sold me the car, and Andrew, in service. The part has been ordered and will be setting up an appointment when it gets in. Everyone has been very helpful and active in reaching out to me to keep me up to date on what's going on.

I purchased a brand new black SUV from them, and by the time the dealership finalized the sale it…read morewas past closing. They ran the car through the car wash and my salesperson agreed that I could return it later for proper detailing, so I returned within 30 days. Upon arrival at 11A, Frank in the service department, acknowledged the type of service to be done and they kept me waiting for 3 hours only to return the car in the worst condition it was horribly smeared all over. Moreover, the dealership finance department held my large deposit check for several weeks, hoping that it would bounce. I had to call the manager and tell him to process the check. My salesperson was wonderful but the rest of them are not. I don't recommend FOX GMC.