Made an appointment for some warranty work. Got there only to find they didn't have the parts. Took care of it a few weeks later I've had prior issues with them doing work I had not approved and trying to over sell. Repair things that didn't need to be repaired. Go someplace else read more

Shoppers BEEARE I leased a second car and the second time they lye to customers about the free payments so NEW CAR customer please be careful get everything in writing she sales people here do NOT keep their words they suck you to buying or lessening and they do not come through with their word I keep coming back to talk to the managers and also for selling a Vehicle with a recall. The manager told me he could not help it well we will see with the consumer report what they can help us with Agh they sold us a defected car. The car had a recall and the entire inside is chewed up. I came here for an oil change and rotation they never even bother to do it. The manager sat down pointing his finger at my face that they were going to do it again and they never changed the oil. I told him that hood was never even open read more

Don McCue Chevrolet - Car Dealers Near Me - St. Charles, Illinois

See all

Never again will I return. This place isn't what it used to be. They've been servicing my car for the past 6yrs, 2014 Equinox. I've done everything they recommended to keep my car in the best condition. 91,000 miles, and my car is making a knocking sound when start and turn. I take in for diagnosis, they said engine needs replacement because engine oil was low, $8,000 to replace. I'm thinking "I've driven 1,000 miles since my last oil change with you guys". Then an older-older sales guy says "it happens", $5,000 for you car if you buy a car today. Then he follows me to the service department and stands there quietly not allowing me to speak with service tech. Then he takes the print out of my diagnostic reports. Walks me to cashier. The whole process was odd. I've lost all trust in this place and will never return. Under current leadership and conditions, this place will be closed in the near future. Also, paid $160 for a diagnostic report, but didn't receive a report, just a note on the receipt. After years of loyalty, I will no longer return. read more

Don McCue Chevrolet - My complete $160 diagnostic report - Car Dealers Near Me - St. Charles, Illinois

I would listen to the reviews about this dealership. They don't care about your business... just take it somewhere else. I've gone in a couple times and they always have "two guys" working on cars. Went in for an oil change at 3:20 and according to the service person all the techs were leaving except for 2 and it would take an hour and a half to get to my car. I just left and went to Jiffy Lube. Last time I took my car to this Chevy, they kept my car 2 whole days to figure out where a noise was coming from. I had to pick up my car after hours and I waited for 30 minutes before I even received my keys. This is the laziest dealership I have ever been too. Definitely terrible customer service. read more

Had an appointment for an oil change and it has been 2 hours and still not ready. Then the service guys comes to tell his guys broke a piece on the tire and tells me I can by a replacement and return for them to install it. What a joke never again the worst! 3 hours now still not ready!! read more

If i could give them negative stars I would. After speaking to 6-8 people from the dealership over 2 months, not one person has followed up. Spoke to Mike P. Sales manager and he literally laughed at me after expressing my sincere dissatisfaction with his salespeople. PLEASE PEOPLE, GO TO ANOTHER DEALERSHIP!! THE OWNER PASSED AWAY IN JUNE 2020, AND THE DEALERAHIP HAS GONE DOWN THE TOILET SINCE. SO SAD!! And BTW THEY ARE RATED F, REPEAT , F, BY THE BBB!!! read more

This place is an unprofessional joke, the employees are all miserable and the service is absolutely horrible due to it. I personally chose to take my business else where. Management cannot be bothered to actually manage and would rather sit on their asses in their cooled offices than come out to speak to customers. If you're interested in purchasing Chevy, this isn't the place to do so, take your business to one of the newer nicer Chevy dealerships where they take the time to train their employees and treat them well, so you're greeted with a smile, enthusiasm and a warm welcoming. Biggest joke of a dealership I've ever set foot in. read more

FRAUD. FRAUD. FRAUD. SCAM ALERT! ZERO STARS. Poor customer service, zero integrity, 100%. Unfortunately my family was SCAMED and bought a car through them to later find out the salesman and credit guy forged signatures and wrote fake information. When trying to fix the situation, NOTHING is being done about it and managers are the WORST! Just go to a different Chevy or dealership...these people do not care about YOU, just the money as they scam and give you the run around after. read more

I WOULD NEVER RECOMMEND THIS DEALERSHIP!!! Another bad review for the books. The sales manager Sean, COMPLETE UNPROFESSIONAL ASSHOLE. First experience my girlfriend and her mom had a talk with him on the phone. Rude beyond belief with his tone of voice, would not give his last name, would not give the general managers name, and then they were swore at and he hung up on them. My girlfriend and I went in today after being told the Gm would be in this morning and we had an appointment. When we came in, surprise surprise, the GM "wasn't there." So guess who we got to talk to? That's right! Sean! This guy has an extreme anger management problem! During our discussion he started to say something about my girlfriends mother at which point she pointed at him and said don't talk about my mother! Apparently, in his little man syndrome eyes of his, my girlfriend pointing at him was a "threat." He proceeded to then say he's going to call the police if we don't leave immediately and then said to me as he pushed by "You're lucky you weren't the one that got in my face." This guy is a total tool and I wish I would have "gotten in his face," as he threatened to assault me. I should get to the reason why we went in. We were Bait and Switched in the amount we were accepting a trade in for. They said we'd get one amount, and on the paperwork put another. After being there dealing with the DISASTER that was trying to make a deal FOR 5 HOURS we made the mistake and overlooked that in the contract because we were tired and hungry and ready to leave and be done with the nonsense. We were told that if we were unhappy with the purchase we had 72 hours to bring the vehicle back in. They told us when we were there, trying to do just that, they said "No, we don't offer that and it's not Illinois law that we have to put that in to place." TLDR; In the end, we tried to be nice and to go in to make things right and work it out to what we thought we were getting and were not only threatened with the police, but ended up leaving being scammed. SHIT HOLE AND A JOKE! read more

Made appointment fo get oil change on 2021, cam in earlier so I could let 'em know I have two very small children. They said 1 1/4 hour to do. That was at 115 at 230 I went out to find out what was taking so long and turns out. Nothing they did nothing. When I want to know why I get sorry no reason. I will not try this dealer again. And went else where as children and myself where done read more

12/9/19 I'm very frustrated about the 2010 Ford Flex you sold me in Oct. I have been back to the dealership twice. The Flex has been at McCue Service since last Tuesday. Now I'm on the hook for over $2,000 in repairs not covered by the warranty I purchased. I tried contacting the Sales Manager last week and could not connect with him as his voicemail was full. The vehicle was supposedly maintained and repaired prior to the purchase. However, I found out last week it had been nearly a year prior to my buying it. Many vehicle parts are very rusted and seized so with every repair more problems are being uncovered. I willingly purchased the vehicle despite visible damage (sunroof replaced by dealership), but I would not have sought financing on a vehicle that is costing me even more money!! read more

This dealership has been calling me more then twice a day for three weeks. This is harassment, I will NEVER do business here I recommend you don't either. read more

Don McCue Chevrolet - Car Dealers Near Me - St. Charles, Illinois

Over the past 10 years I have bought 3 Buick's and 1 Subaru and have wonderful experiences. I walked into Don McCue and a nightmare began. It is unbelievable how a dealership is still in business with such awful customer service. If you ask them a question expect a lie in return, if they tell you anything it will be a lie. If any sound is coming from their mouths it is a lie. This dealership is that shady, slimy one you hear about. If you are looking to be gaslighted and ripped off by all means by a car here. Or do yourself a favor and go some where else. Clearly there is a reason they need to use these tactics to sell cars. I will never step foot in the dealership again, they are criminals. read more

I wish there was a way to rate the service department separate from the sales department. I will give the bad review first for the sales department. They will make promises they can't or won't keep so make sure EVERYTHING is on paper. Honestly I would just recommend buying elsewhere. They also give the lowest trade in values, by far. The last time I bought a new car here was about 4 years ago, so I am not leaving the rating based on that. I am leaving this rating based on the service department. I brought my car in for repairs and left with a bad taste in my mouth because I didn't have much confidence they fixed the issue. Turns out they didn't, BUT brought the car back, fixed it under warranty and worked together to get some money recoiled from the initial work that was done. Customer service won me over on this one because they actually cared about fixing the payment issue and got it worked out. Car runs great now too read more

Terrible. Terrible. Terrible. Service is unbelievably rude. Every time I call they just transfer me, they don't even say anything, then I wait on hold for an extremely long period of time. This is just a small example. I would never go here again, and I have 5o purchase a new car about every 5 years or less due to the amount I drive, nor would I recommend anyone to come here. This place needs a complete change in employees and management or it WILL close soon. read more

Fraud! Fraud! Fraud!!!!!!!!!I purchased my car in November 2019 the sales and the service department is the worst in the world Mike my car had no problems except for what the service department did to it they tore the recliner they damaged the tire and they put a dent in the front end of the car sadly I do not longer have this car and that's another issue with the gap insurance getting them to help you get the documents that you need and to cancel the extended warranty maintenance agreementIs like taking candy away from the baby or weed away from a pothead there is other chevy dealers well worth your drive to go visit them read more

Unfortunately we had a very bad experience with MCCue Chevy. We'd come in based on a web ad. We had a very clearly defined need for a base model car and MCCue had at least 5 in our price range. The salesrep claimed that in order to qualify for the published price my 80 year old mother in law would have to be "a first responder, a teacher or a fireman." Of course the ad made no such stipulation. With no connection in any way to our needs, he showed us a similar vehicle selling for $4000 more list price than the vehicle in the ad. His only rationale for this car was "this is the one "they" said to show you first." Zero empathy for our needs and total laziness to have zero product knowledge to share. When it was clear this would be a night of endless games and falsehoods, along with lack of any knowledge of the vehicles and their pricing, we left. This was an old school car sales experience like out of the seventies, minus the big lapels and sideburns. As a person who's done some selling I understand that advertising a low feature base model and then up selling a higher priced product better matching the customer needs is a valid strategy. Customers appreciate sensitivity to their needs and are willing to pay a little more. This was so far from that. It was clumsy, deceptive and unpleasant. I have no other data to know if this is an isolated example; but I wish I'd been ready before walking in expecting at least a decent experience. read more

These people are idiots, not only the salespeople (con men) but their office staff especially; their accounting people are as rude as they come! TAKE YOUR BUSINESS ANYWHERE ELSE BUT HERE! Your experience will be 10 fold better than dealing with this dealership! read more

My sister's car got mistakenly repo, seriously, now we're talking about they went to a private property and took the car for no reason just because they made a mistake They messed up my sister's car and made loose a day of work not to say how rude they are They have awful customer service and need to pay for what they did. read more

Had an appointment for an oil change. It took 2 hours and 15 minutes. The service area was packed- no social distancing at all. So I moved to sit in the sales area where I observed None of the 10 + employees working in that area had masks on and those who did, had them below their nose. Even though it was cold, I waited outside. After waiting over 2hours for an oil change that should have taken WAY less than that, I was given my car and told it had been washed. False- it was not. There were dirty/greasy finger prints on my hood, dirt on the back and cobwebs by mirror from a spider who built a web overnight and still was there. So, NO. Don't go there. What a waste of time and they do not take safety or customer service seriously at all. read more

DO NOT GO TO THIS DEALER!!!!!! If I could do negative stars I would do negative!!!! Currently watching my mother cry over this dealership because of the horrible treatment she has received from their staff. She brought her car here 5 weeks ago for an engine issue. Long story short, they "fixed" the issue and returned the car back to us. Car died that same day. These people have no clue what they are doing. Their communication is absolutely horrendous. "Omar" NEVER answers the phone and "Mike" is extremely rude. We are now getting the car towed to the Sunrise dealership because they are AWESOME! read more

Please, please go somewhere else. We scheduled an appointment to see a car here, a specific car with brown leather interior, two days before and let them know that we would be traveling over an hour to see it. We arrived at the dealership to learn it wasn't there because it was being driven by the owner's wife as her normal car, or what they called a "demo" car. They tried to contact her for over 2 hours with no success, but we were told she was local and it would be fast to get it. When we spoke to the person who we scheduled the appointment with, she said it wasn't her fault, since she had taken the previous day off. It was no one's fault. Their excuse was that the owner never put notes in the computer about the cars he took, yet EVERYONE knew the owner's wife drove this car and kept this car spotless. Then after 2 hours we were ready to leave, and the GM came over, so apologetically and promised us he would find us the car, and get us a good deal. Then when we told him we were already leaving, he told us he would buy us lunch to make it up to us and we could take one of the other models to lunch to test drive it. So, an hour and a half later, we returned and they still didn't have the car. Then they told us it would be at least another hour until the car got there, but told us we should fill out the paperwork and work out a deal without even seeing the car! That apparently had 2000 miles on it already. Then we said we didn't have another hour, and just wanted to be reimbursed for lunch so we could leave. Well, the GM said he "didn't have anyone who could cut a check, so he would have to go look in the petty cash." Another, 5 minutes and he hadn't even left his seat. Needless to say, after 5 hours at the dealership, we left, no car, never even saw it, and never got our lunch paid for like we were promised. This was honestly the worst we have been treated anywhere. Go somewhere else. If I could give them negative stars, I would. Completely disrespectful. read more

If I could give 0 I would this place is a joke from the GM to the sales people... my husband and I spoke with several people to purchase a brand new Chevy Tahoe had and apt set and everything get there and they say the car was sold.... This place is doing very shady business practices and I would never recommend this place to anyone they have no cars they advertise for and they are liars dont waste time going to this joint they will probably sell you a lemon and lie about it straight to your face I give this place 2 thumbs down.. read more

I will NEVER take my car to this dealership again. I bought my car in 2011 as a certified pre-owned car so it still had both warrantees. When I bought the car, the sales guy told me the one warranty included 4 oil changes. COOL! So when my car finally needed an oil change I brought it here and told the guy it was covered under the warranty. He then told me it wasn't and I had to buy the service package (which I didn't) for it to be covered. Fast forward two years of paying for oil changes and I bring my car to the Naperville Chevy and they tell me my oil changes are covered but I was then near 36,000 miles when the warranty would expire so I was basically screwed. So on Saturday I needed an oil change so I thought I would come here so I could then go to the Commons to run errands. I needed an oil change and my brakes checked. They did the service, everything was fine, I left and then on Sunday my husband and I are driving in my car and we notice the A/C is blowing at about half of what it was before my car was serviced. It's REALLY loud and not blowing at all. So now I have to return to get that fixed. Of course when all this week it has been 90+ and my car is a sweatbox. Needless to say, I will give my business to the Schaumburg Chevy from now on. read more

I bought a vehicle from here. Certified pre-owned. So that came with two year free maintenance or 24K miles whichever comes first. Service writer suggested I buy an additional two/24K maintenance to take me out to 4 years. Well that doesn't work like that and they both run concurrently. How nice why sell something to someone and lie to them? I mean who in their right mind would buy an extended maintenance plan for nothing? I call to ask about the situation "we will call you back..." Yeah I'm sure. "Check is in the mail." I call and follow up at least once a week. Still waiting for a call back... The person who sold us the car has always been friendly and professional. No regrets there but I don't like the service department. Unfortunately due to them I will not buy a car from Don McCue again. read more

The most disrespectful place!!! I called about an opening for a job posting online. Called to get clarification about it because the posting was not quite clear when I had applied. Been on hold for 20 minutes. Then one of the employees Pam I believe that was her name answered "how can I help you". I replied with my name and I asked clarification about the job posting. Then, I had asked about the qualifications that I needed. She half assed it, and spoke to me in such a wrongfull/disrespectful manner... I told her thank you for the clarification and explaining to me about the posting. Then I tried to ask her another question then right away cut me off then she goes " it's either you want the F***ing job position or you don't. Quit asking questions".. LIKE HOW DISRESPECTFUL!!!! All I wanted was clarification! Looks like that dealership is messed up with the employees... read more

BEWARE! They sold me a vehicle Hyundai santa fe September 24th had a cracked driver's side headlight a scratched bumper and a very bad humming noise when driving. The salesman said he would take care of it and check out the humming noise and they had to order the front headlight. The next day after purchase was the first time I actually drove vehicle on the highway and after 50 mph the whole vehicle shook and had a loud noise in the rear. Anthony the used car sales manager, Todd who is also a manager and our salesman Bobby said they would take care of it. They had the vehicle in the shop for 8 days and said they found out the vehicle has cupped tires and nothing else was wrong. They wanted me to pay an additional $450.00 on top of the $5500.00 I put down for new tires. I argued the fact and it seemed this was going to be a fight so I agreed. New tires did not solve the issue. MCcue chevy suggested that I take it to Hyundai to see if they could find the issue. Keep in mind they gave me new tires and said they also gave me an alignment free of charge. Gerald Hyundai looked at the vehicle and said rear differential coupler was bad and they replaced it. They then said alignment was off which I noticed even before gerald even told me. MCcue agreed to pay for alignment which was $105.00 and they would reimburse me. Gerald Hyundai also told me my driver side headlight had a bad marker light and they could not fix it because who ever serviced the vehicle tried to smash the wrong marker light in a new housing. 1. They all made promises that were not true and didnt keep there promise. 2. Charged me $450.00 on top of $5500.00 down payment and still did not solve issue. 3. Over 45 days later and they still have not replaced front headlight that they owe me and you cant get call backs and you cant leave messages because everyones mailbox is full. 4. Service manager Tony called me a liar and said there is no way I could have noticed the vehicle was out of alignment even though I have the print out from Hyundai clearly showing the alignment was off. 5. 45 days and I have not been reimbursed for the alignment as promised, still have a bad drivers side headlight. 6. Sold me new tires and did not put stem caps on passenger side, driver side only. 7. Sold me a $27000.00 vehicle with all these issues not to mention the fact the vehicle needed an oil change. 8. Here it is November 12th and still not fixed and have yet to be reimbursed and cant get a call back. 9. My only course of action now is the states attorney office. 10. STAY AWAY FROM THIS DEALER! read more

Response to my review! Way to stay classy Don McCue Chevy! They literally copied and pasted a standard response. What a joke! So done with this place! 8/29/2017 We are disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to McCue Chevy. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact our dealership at your earliest convenience so that we can work together to resolve this issue. read more

Had a good experience with first car until they begged me to trade and promised by contract to make last payment. 18 months later with no response I had to pay it myself. Contract terms clear but no one has stepped up. Repeated calls to them but they act like they don't know me. And they still call incessantly about a new deal. So someone knows me. Service department great. But I no longer trust them after 2 deals. Litigation is next step. read more

My boyfriend bought a used Truck for just under 19k!! 2 days after making his first payment his TRANSMISSION BLEW!!! I understand it is as is but the dealership insisted it was inspected and would have no problems. Now im stuck dropping in a new transmission and charles from the dealership is avoiding me. I would not trust this dealership if you want a running car! read more

This is not a review on buying a car, but on a misleading recent promotion in the mail. In theory, if you revealed "3 in a row" of the same picture, you could come in and claim your prize, such as a TV or thousands of dollars. Altho there was no pressure to look at cars, the "prize" was a $20 smart watch made in Hong Kong that is impossible to get working. Altho I expected a bait and switch, I did not imagine the "switch" would be completely worthless. read more

I don't understand why you wont pay me the wages I am owed? I have contacted your management time and time again with only repose is..... your pay is coming I left over a month ago and still nothing. How long does one have to wait to get paid? Please help P.S. If anyone needs help I offer a free car buying service contact me read more

Went in for service last week. They were competent and got the job done. Got a call this week, nearly a week afterwards. No message other than a request to call them back. Called the number provided and got transferred three times as they tried to figure out why they called. Eventually reached someone named "October" who wanted to find out if I was 100% satisfied. I was until you interrupted my day. You see the effect of calling me up- one star. read more

Sales and finance staff are complete liars. Due to an error nobody wanted to take the heat for i was charged hundreds in overdraft fees and they still owe me money they are refusing to pay. Stay as far away from them as possible. read more

I live in St Charles. I am shopping for a car. I like supporting my hometown businesses. Last week I looked at a car for my wife on the lot and took for a test drive. When I returned, the salesman ask, "How'd she like it?". My answer, "She liked it, I'd like to buy it." We proceeded to begin the negotiations. He stepped away to check on a few things. He returned with these words. "Sir, the car is sold. It was sold on your test drive." Come to find out it was sold to one of their mechanics!! This long standing SC company and its employees are deceitful and lack integrity! After, two calls with the Sales Manager and GM I am reminded honest dealerships are hard to find and Don McCue is not one! Drive at your own risk! read more

Smartwatch scam. They act like you won something make you drive to the dealership get your information try to sell you a car and you leave with a broken smartwatch. read more

DO NOT TRUST THIS DEALERSHIP FOR REPAIRS IT WILL COST YOU. SENT CUSTOMER OFF WITH A DANGEROUS LEAKING OIL VEHICLE. I had purchased my Chevy Cruze through this dealership and thought I could have confident repairs done. I filed a major compliant in regards to a Multi Point Inspection sign-off that never happened, two failed inspections, sending the customer off with a "fixed" issue that was never fixed, which resulted going back to the dealership several times involving a severe oil/gas leak. The vehicle was brought into Don McCue on October 5th for a second opinion for services. It was brought to the technicians attention, that a repairman at a Midas location gave an estimate that the vehicle needed new front and rear struts and shocks. Also, a new valve cover will eventually need to be put on (but not immediate). Originally, the vehicle was brought to repair a 'Lunking' sound in the trunk. Midas had said new struts and shocks will fix this. This information was shared to the technician and that a request for inspection for services are to be done with Don McCue. The Multi-Point Inspection was signed off and repairs finished. I later found out by the Service Director that the Multi-Point Inspection never happened. There was no inspection, only what Midas said was to be done. We had asked for an inspection serviced by Don McCue, but that never happened. Nonetheless, the Multi-Point Inspection was signed and given with out happening. This sounds like negligence. The charges were $1,070 ($535 valve cover + $535 for new struts, shocks). This was fully paid. When the vehicle was being picked up, I noticed there was oil on the bottom of the vehicle. The technician said it was nothing to be concerned about. Less than 12 hours after the car was received it began leaking oil ( picture #1 attached) and a smell of burning oil/fuel was happening within the vehicle. There was never any leaking oil/fuel prior to this repair. When brought back to the dealership, the technician was in disbelief that any oil/fuel was leaking. He had claimed he did another complete inspection, ran a full tank of gas through the tank (to check for any leaks), and did not see any leaks. After speaking to another mechanic on what have may been wrong, it was said that the valve may have been put on too tight/loose causing pressure issues. With multiple inspections said they were done, never happening, I'm questioning if the completed valve services were even reviewed rightfully. After the vehicle was assured that the issue was resolved and fixed, I picked up my vehicle and it began to leak again less than 12 hours later (see image #2). After contacting the technician and the service director again, they did not believe anything that was being said and arguments began to happen, until over the phone, it was told to them that pictures were taken. They immediately said bring in the car as soon as possible. Once pictures were shown, another inspection was complete. This time, it was said that the damages were $700 to repair. Because this entire process was frustrating, inspections and repairs said were done never happened correctly, having the car being serviced for over 16 days during this time. With multiple signed off written inspections that never happened, giving a dangerous leaking/burning oil vehicle to the customer - not once, but twice is extremely negligence. over $1700 later the original service request for the 'lunking sound' in the trunk was never fixed. Which was a $20 part. This has been a very bad and dangerous experience and after reaching out to the General Manager of the store, he said he would look into and it never contacted me again. Great service Don McCue! This is why your rating is 1 star on yelp. DO NOT TRUST THIS DEALERSHIP IT WILL COST YOU. read more

Don McCue Chevrolet - Oil leak after 1st service - Car Dealers Near Me - St. Charles, Illinois

See all

Hard to get to live person in service sometimes. COVID I guess. Communication is everything now should have more people in service answering. Got in quickly had many options for times. Had an electrical or computer based issue. Gave them my cell several times always called me back on house phone. Missed some calls needless to say. Once contact was made I got a few updates Friendly ,concerned service people. Waiting to see if software fixed my problem as they think it is. Couldn't recreate problem. Overall second repair I've had them do Better than average need more help there read more

This place is a joke. Do not step foot in there unless you want a nightmare. Filled out paperwork 3 times and was asked to come in again. Had the car for 4 months and they still didn't tell me where to send the payment. Absolutely joke. read more

Went in on to Don McCue Chevrolet on North Avenue in St. Charles, IL on a Wednesday night to get a feel for Chevy's current lineup. We walked around the lot, looking specifically at the Cruze and looking for the new Camaro. No one approached us, so we went into the building and came face to face with a disinterested salesman. From his demeanor, I got the impression that I was sized up immediately as "people who needed information" or "people who weren't going to buy". At one point during our forced exchange he even told me that as a salesperson he wants to see customers who know what they want, and that I was "all over the place". My opinion of the matter is that this grey haired clown with a bad dress shirt and phony ring should've taught me about the product line a bit, especially after I told him I was looking to buy within a week. Moving forward in our miserable exchange, I actually had to ask the sales man twice to come outside and show me their Camaro stock, particularly the 6 cylinder. He turned me down once by waving his hand in the direction they were parked. I said, "well I might have some questions, so let's go out there!". We had to exchange another several clever words before he would do it. We walked outside and he waived me again in the direction of the cars. At this point, I pulled out my own business card and told him to call me if he sees any incentives come up, or runs into any stock that I'd be interested in if he saw it (which he'd be aware of my interests had he been vested in our conversation even remotely). He chuckled as he took my card, but he modified his attitude to phony-professionalism after seeing what I did for a living (which I'll clearify right now isn't an amazing job by any means, but it put into perspective that I work a serious, adult career, and probably have the money available to buy what I wanted). I looked at the Camaro's in the dark, on my own, through foggy windows filled with moisture. Walked back in to see this 40-something salesman and get his card (at this point only to have his contact to email his sales manager later. I saw that guy behind the sales desk as well, but he's another review entirely). The sales man then says to me through a nervous chuckle, "I want to do business with you, but you've got to know what you want, heh heh heh". I thanked him for his time and left with my fiance. It's taking all I've got to not post this salesman's name, but what it boils down to is that I would advise people not to waste their time at Don McCue Chevrolet in St. Charles. Furthermore, if you are a salesperson, then try realizing that you should educate a potential customer about your product line so that they can make an informed choice. If you do it well enough, perhaps they'd buy from you and if not then at least you did your job and might remain on that person's radar. I planned on driving cars this Saturday, but I won't be going back to Don McCue to do it. Unfortunate for them too, because in the last two days I've decided that I want the 6 cylinder Camaro rather than the Jeep Liberty, the Chevy Cruze, or the Mustang. I'm also a homeowner, college grad with years of steady income and credit score that's nearly touching "800" and a high condition trade-in car. I'll be checking out other Northwest Suburban Dealers instead. read more