Talked to Alex (Manager) over the phone yesterday and explained the issue I was having with a year…read moreold car battery that I purchased at his store. He told me to come by anytime for a warranty replacement battery. I stopped by the store this morning and now I have a brand new battery...free installation...and the whole transaction from the time I walked in the store to the time I drove away was about 20 minutes. From Alex to William to Chris the Tech. that removed and installed the batteries, they were all polite and very professional. Disregard the old negative reviews, this is a new crew...and if you're a veteran like I am, show them your VA or military I.D. and get 10% off your purchase. Gary K.

Do not buy auto parts here, they sell you the wrong/Used parts made me lose money, time and diesel!…read moreonly come here if you need windshield wipers or a battery swap lmao

Amazing team! The staff is doing well. The store looks great! Everyone is very attentive to…read morecustomers.

Drove to this location although it's a bit out the way for me. very knowledgeable. GREAT STAFFread more

ABC has installed five car starters for our family. The first car starter installed was in the 90s…read moreand it lasted until I sold my vehicle in 2004. We have never had an issue with any of them. We are taking my sons car Monday to get one installed on his car. I have sent several friends to get their starters put in and they have always been pleased. This is one business that I highly recommend. Great product, great prices and friendly service

Sad to see another business overcharge and under-deliver. I don't think anyone has pride or…read morestandards with their work anymore. If you've got the time and energy to bring your vehicle back multiple times and the job STILL ISN'T DONE RIGHT, this is the place for you! Photos are from a chrome delete for me in 2021. They let the car leave their shop multiple times with bubbling and peeling. I recently made the mistake of brining my beater in for window tints which again required multiple returns to fix their work. They even left a huge LED lamp in my car and laminated a huge piece of lint between the tint film and window. If they missed a giant LED lamp in my car, imagine what else they missed! I had plans to do dash cams and remote starts on all my vehicles before winter but ABC Automative just isn't worth the time, energy, or frustration. Find a place that can do the job right the first time

Sabino was extremely helpful. I walked in for an OBD two scan, and he jumped right on it for my…read morecheck engine light. It was very personable, efficient, and had parts on hand to correct my issue. I offered to tip and he refused, I would absolutely come here again for knowledge or auto parts. Thank you so very much.

I am a retired professional that applied for the driver job at the AH location. A Manager reached…read moreout to me and asked me to call him. When I returned his call, he acted like he didn't know what I was talking about regarding my job application and his email to me. Very rude and unprofessional!!

I originally ordered a set of four hubcaps, but unfortunately, only three arrived. I was…read moreunderstandably frustrated, especially after spending over $100 on the order. However, I have to give credit where credit is due. After reaching out to the company and explaining the situation, they worked with me to make things right. They provided the missing fourth hubcap free of charge and even installed it for me at no cost. While the initial mistake was frustrating, what ultimately matters is how a company handles a problem, and I really appreciate them stepping up and taking care of it. The issue was resolved professionally, and I'm happy with the way they ultimately handled the situation. Thank you for making things right and taking care of your customer. I would definitely recommend giving this company a chance.

Used, scratched up and dirty wheel cover. I was real excited when I opened the box, expecting a NEW…read morewheel cover (nothing different was ever mentioned). It was wrapped in plastic wrap, packed well and did I get a surprise after I had announced to my son ( as I was pulling it out of the plastic wrap), "Look, a brand new wheel cover!" Then I saw the curb damage and the black of grime on the inside. The saving grace was I was going to buy 4 but decided it would be best to see what I got first.

I am giving this place 4 stars just because we were waiting for more than an hour for some parts. I…read moresaw a big smile on my partner's face when he got out. He said he had great experience. Whoever served him answered all his questions and everything went smoothly. The thing is that we always have to wait since the line is very long. Obviously that the personel do their job good ( trying to find all what you need, give you an advice etc.) but they need more staff in order to make the line moving.

I went to their location in Des Plaines to see what they could do for me in buying a Mack. The…read morefirst guy I spoke with said he has been with the company for 28 years. He also said he could not help me find any information on buying a new Mack box truck and needed to call a guy named Greg. Keep in mind this is a very large company and should know their stuff. So I call "Greg" today and he brushes me off by saying that I am incorrect in calling him. I should make the drive back 25 minutes and speak with the original sales guy. He threw in that just for my information there is a 1 year waiting list. Nice job guys.

I just left the place empty handed. Six guys hanging out at the counter complaining about one of…read moretheir co workers and no time to help me find what I was looking for. I won't be back.

I have going here for 20 years and have been happy to see them grow so much during that time…read more Always top notch service and quality parts on hand.

Hello Addicts I want to give a shout out to Ehrhardt's RV…read more We have a 2007 Classic 34 with a Slide Out and had a rip at the seam of the slide awning due to high winds. After calling ZipDee for advice, I decided to change out the complete set of 17 year old awning fabric. ZipDee recommended Ehrhadt's for the job. After selecting the awning fabric, they did their magic. And what a beautiful job they did! Changing out awning fabric is way above my pay grade and their service fit our travel timeframe. I highly recommend them, not only for awning work, but as a general service and repair facility. Dave, you're THE MAN!!!

My boat trailer was screaching and making all kinds of noise. The men at Ehrhardt's came out and…read morelooked at it and advised me what to do to eliminate the problem myself. I could not get it to stop so I brought it back and they found the problem and fixed it. They did an outstanding job for a fair price. Because I own the trailer from hell I know I will be using their services again. I wouldnt go anywhere else!!

I never once felt pressure, and they treated me like a valued client even though I didn't have much…read moreto spend. Matt, Eric and Stephanie were all kind, friendly and informative while helping me with my trade-in and the purchase of a used Toyota Highlander. As a single woman over 60 who knows very little about cars, I felt intimidated--even though I had done a lot of research about which car to buy and about a fair price for my trade-in. I was putting off starting my search in person, but received a cold call from Matt one rainy day. He sounded so laid back, and he had the answers to all of my questions, so I went to Nelson's that afternoon. Matt had the Highlander pulled up in front for me when I arrived, and it was in great condition, just as advertised. I already knew it was priced well. I had the amount I would accept for the trade-in in my head, based on Edmunds and Blue Book analyses. Eric offered me exactly that price without knowing that I had any idea what a fair price would be. Was this too good to be true???? I thought buying a used car was supposed to be an epic struggle against greed and evil dressed up in fake smiles and fast talking. Matt and Eric were genuine and down-to-earth. Nelson's even includes a warranty! The only glitch during the sale was that my trade-in had an out-of-state title. Stephanie was very thorough and friendly, and they sent me the check for the trade-in the same day the title arrived. I drove the 2004 Highlander to Washington pulling a UHaul trailer a week after I purchased it. Everyone at UHaul was impressed with the condition of the Highlander!!! So was I! My experience with Nelson Automotive was the best experience I have ever had buying and selling ANYTHING!!! I wish them continued success with their new facility. They are an asset to everytone they serve!!!

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!