1. Smart Auto

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Mount Prospect, IL

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Smart Auto

5.0 (104 reviews)
Open • 8:00 am - 6:00 pm

Services - Smart Auto

Auto brake repair

Auto engine repair

Smart Auto Photos

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Recommended Reviews - Smart Auto

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4 months ago

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6 months ago

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10 months ago

Best, most trustworthy mechanics ever. I have been coming here for years and wouldn't ever consider going elsewhere.

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1 year ago

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1 year ago

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2 years ago

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5 years ago

Helpful 2
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2 years ago

Helpful 1
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3 years ago

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4 years ago

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2 years ago

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4 years ago

Helpful 1
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3 years ago

in 2023...STILL THE BEST. Thanks David and Jay for keeping our cars running safely and efficiently.

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4 years ago

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2 years ago

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5 years ago

David is the best! I always get my oil changes done here. And anytime I had a concern, he is happy to have me stop in and check it out!

Helpful 8
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6 years ago

Helpful 1
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6 years ago

Helpful 1
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7 years ago

Helpful 3
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5 years ago

Helpful 1
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Photo of Ana P.
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5 years ago

Helpful 2
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5 years ago

David is efficient, honest, and does good work. I don't trust anyone else with my car!

Helpful 2
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Photo of J E.
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5 years ago

David has been great repairing all our vehicles especially my old Acura. Very fair and recommended him to all family and friends.

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4 years ago

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5 years ago

Helpful 1
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8 years ago

Helpful 10
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5 years ago

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5 years ago

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5 years ago

Helpful 2
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5 years ago

Helpful 1
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7 years ago

Helpful 1
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8 years ago

Helpful 5
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4 years ago

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6 years ago

Helpful 1
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8 years ago

Helpful 3
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4 years ago

Very easy appointment, checked issues I didn't specifically request. Respectful and affordable. I'll definitely be returning!

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6 years ago

Helpful 1
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6 years ago

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9 years ago

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6 years ago

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Ask the Community - Smart Auto

Hello, I was wondering how much your labor cost and the your parts cost is to replace my front struts/shocks. I drive a 2006 rav4 awd v6 engine. If I bring aftermarket…

i would call the shop or maybe PM them. they might not have seen this.

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Review Highlights - Smart Auto

“David is very knowledgeable, upfront, honest, and always gives the nicest customer service I've ever received.”

Mentioned in 84 reviews

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Nelson Automotive

Nelson Automotive

(48 reviews)

I never once felt pressure, and they treated me like a valued client even though I didn't have much…read moreto spend. Matt, Eric and Stephanie were all kind, friendly and informative while helping me with my trade-in and the purchase of a used Toyota Highlander. As a single woman over 60 who knows very little about cars, I felt intimidated--even though I had done a lot of research about which car to buy and about a fair price for my trade-in. I was putting off starting my search in person, but received a cold call from Matt one rainy day. He sounded so laid back, and he had the answers to all of my questions, so I went to Nelson's that afternoon. Matt had the Highlander pulled up in front for me when I arrived, and it was in great condition, just as advertised. I already knew it was priced well. I had the amount I would accept for the trade-in in my head, based on Edmunds and Blue Book analyses. Eric offered me exactly that price without knowing that I had any idea what a fair price would be. Was this too good to be true???? I thought buying a used car was supposed to be an epic struggle against greed and evil dressed up in fake smiles and fast talking. Matt and Eric were genuine and down-to-earth. Nelson's even includes a warranty! The only glitch during the sale was that my trade-in had an out-of-state title. Stephanie was very thorough and friendly, and they sent me the check for the trade-in the same day the title arrived. I drove the 2004 Highlander to Washington pulling a UHaul trailer a week after I purchased it. Everyone at UHaul was impressed with the condition of the Highlander!!! So was I! My experience with Nelson Automotive was the best experience I have ever had buying and selling ANYTHING!!! I wish them continued success with their new facility. They are an asset to everytone they serve!!!

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

German Auto

German Auto

(14 reviews)

I have a Mercedes. My friend has had a couple Mercedes. We have brought all of them here. My other…read morefriend has a 25+ year old Volkswagen. She brought her car her car here. Unbelievable, these guys, our great excellent to do business. With reasonable prices. If you go once you'll be going again.

I want to start by saying that I work in customer service myself, so I understand that mistakes…read morehappen. I always try to give businesses the opportunity to make things right and don't like giving businesses a hard time unnecessarily. Unfortunately, my experience here reached a point that I found completely unacceptable. Back in December, my Audi S4 needed several repairs. Out of all the shops in the area, I trusted this business with the work and spent close to 5,000 in totals They had my vehicle for almost two weeks, which I understood considering the amount of work being performed. However, when I received the car back, it wasn't boosting properly. Eventually, after further inspection, they discovered a charge pipe had not been properly tightened and was loose. My hood was also misaligned and had to be corrected after I returned. On top of that, my car was returned to me with greasy fingerprints/handprints left on it from the work. By itself, that might seem minor, but combined with the loose charge pipe and misaligned hood, it gave me the impression that there wasn't much attention to detail when my vehicle was being worked on or before it was returned to me. I overlooked all of these things because mistakes happen and I wanted to give them the opportunity to make things right. Months later, less than a year after the original repairs, my vehicle began malfunctioning again. I brought it back, and the problems involved components related to the previous work. I brought up the warranty provided with my original repairs. Initially, the owner told me the warranty only covered parts, despite the warranty language I had on paper stating otherwise. That position was later corrected. They also wanted me to pay for an additional hose and told me replacing it was "mandatory" before they could complete the warranty work. My question was simple: if replacing this hose is mandatory with this repair, why wasn't it replaced when the work was originally performed in December? I asked multiple times for the Audi documentation or service information showing that this replacement was mandatory. I was never provided with it. Instead of simply explaining the technical reasoning behind what I was being charged for, the owner called me "stupid" while I was questioning the additional repair. That completely changed my opinion of this business. I'm not an Audi technician. That's exactly why I pay professionals thousands of dollars to work on my vehicle. A customer should be able to ask questions about what they're paying for without being insulted, especially after already spending thousands of dollars with that business. I overlooked the loose charge pipe. I overlooked the hood alignment. I overlooked my vehicle being returned with greasy fingerprints on it. I gave them multiple opportunities because I understand that mistakes happen. But personally insulting a customer for asking for an explanation and documentation is where I draw the line. Based on my experience, I genuinely cannot recommend this shop to anyone looking for high-quality repairs, strong attention to detail, accountability, and professional customer service. When you're spending thousands of dollars maintaining a performance vehicle, you should feel confident in both the workmanship and the people you're trusting with it. If you're particular about your vehicle and expect high-quality work, clear explanations, and professional treatment when something goes wrong, I strongly recommend doing your research and considering other reputable shops before bringing your vehicle here. I would rather spend more money elsewhere for the peace of mind of knowing my vehicle is being handled carefully and that I can ask questions without being disrespected. They've permanently lost my business. With making claims and not being able to provide evidence It almost seem like they were lying . Not good business . I will be attaching the quote of what was done and my messages with Sam who I believe is the owner and what they wanted to charge me again for . I almost felt like I was being lied since he couldn't provide information to what he was telling me. Not good business here.

Smart Auto - autorepair - Updated November 2026

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