I was so grateful to have been recommended this auto repair business! Tony is a hands on owner as well as a seasoned mechanic! It's a very "user friendly" shop that won't keep you at "arms length" regarding explanations as to how things work! I heard a customer thank him for a very decent and fair price for service....that's really nice to hear as well He's been in business for 30 years so I guess that old adage is correct: "When you love what you do, you never work another day in your life!" read more

First off let me say i loved this place and was a customer for over 10 years here. I brought multiple cars to get fixed to this location. I recommended them to multiple people and family members throughout the neighborhood. A family member went to them and it was an extremely expensive repair. Tony offered to put them on a payment plan and supposedly she did not finish the payments. I do not know if it is true or not as I AM NOT HER!!! This happened over a year ago. I have not had any car issues since then until yesterday. We had my husbands car towed there and this morning when I call, TONY starts demeaning me and saying that he wont work on our car anymore because we f*cked him over. I said I never did anything to him and always used his services - for gods sake he replaced my engine about 7 years ago in an older car. I have always paid him and never had any issues with him. He then goes on a tangent saying that because a family member f*cked him over he is done with me and to get my car off his f"cking lot and many more expletives. I even told him I agreed with him being pissed at said family member but that I was not her. That I didn't blame him for being angry! But he continued to rage on about how its the same thing because its a family member and he doesn't care and so on and so forth. Even if he begged me to come back I would NEVER. There was no reason for him to be yelling at me the way he was when I have never done anything to him. I have always paid him. I have never screwed him over. But because I recommended him to someone that did he is rude, aggressive and verbally violent to me. The only reason it is 1 star is because I cannot give 0 stars. read more

An outstanding place to have your car's problems diagnosed and fixed! Tony and Tom are great to work with: they really care about their customers and know what they are doing with cars. I've been coming here for years, after being abused at other shops and a major dealer's' maintenance operation. Give these guys a try! read more

I can't believe I've lived here over 10 years and have not used Crest automotive for my vehicle needs. Absolutely love them! Tony is honest, reasonable and had my car done fast. Thank you crest! You have a new lifetime customer! read more

There are so many mechanics all over the Chicagoland area and the suburbs but I have to say that Crest is one of the best. I had an issue with my rear brakes (they needed to be replaced) and the stealership gave me an outrageous quote on new brakes and possibly new calipers. I immediately told the bf who recommended that I go to the local mechanic that he and his family has always trusted. Crest is family owned and Tom and Tony took care of my car like one of their own. They explained everything to me in detail and even provided some tips and solutions for other past car issues I've had. This place is very historic and doesn't have the fancy big waiting room or big screen televisions that a dealership has. However, they have a sense of integrity, reasonable prices, and quality service. In fact, they even dropped me off and picked me up so I could spend my time running errands instead of waiting! I'm happy to have new rear brakes at a wonderful cost! They even ended up to be less than what Tom originally quoted me! I will definitely return in the future with my automotive needs. Thanks again! read more

Crest Automotive - Auto Repair Near Me - Chicago, Illinois

Love these guys, been coming to them for years. Honest, thorough, as a woman driver I feel they have my back.

We Looove these guys. One day my husband was out of town and I could not start my car, I called over there and Tom drove to my house to help me. Turns out I had my car in drive, duh right? But the point is how great these guys are and I love that they are soo close and in the hood. xoxo Jason & Linda read more

20 years of bringing my vehicles here. Live in Evanston and wouldn't go anywhere else. Honest and reliable. Highly recommend.

This guy Tony was something else, I came in to get my trans fluid done along with a replacement mirror, and a radio swap. First he started out nice, then went onto saying this is the last time he will work on my car when I provide my own parts. Fine, I wanted to speak to him again before I left my car and he asked me why I don't do the work myself? I told him my tools are at work at the airport, he goes onto saying ahhh great so you're overpaid! What business is that of yours?! I left not saying anything, he calls me around 4pm saying he only got the Trans done. I pick up the car he says $30, I hand him $40 and he NEVER GIVES ME MY CHANGE! You would think in these days people would be glad for business no? Not ask why I don't do the work myself or not to bring my own parts! NEVER AGAIN! On the up note his other mechanic seemed nice. Do yourself a favor stay away. read more

A good, honest, and reasonable car repair shop. My family has been doing business with this shop for over 40 years. We have had excellent service on all of our cars. I found that this shop charges a reasonable price for oil changes and brake jobs. read more

Great! Great! Great! BEYOND GREAT! Professional. Speedy service. Great price. Actually the best price I have found in the area/city. Honest. Quality work. I was searching everywhere to get my car fixed because I had a leak in the condenser. After being screwed over by two mechanics, and calling 12 different mechanics to find the cheapest work... I found this diamond in ruff. The man at the front desk, can't remember his name, was courteous, helpful, honest. And most of all got the job done at a great price. It's a ma and pop type of place but those are the best ones! GO HERE! forget the other mechanics and take your vehicle to someone who is honest, real, and will do quality work at a fraction of the cost. I WILL BE COMING BACK! read more

I have been going to Crest Automotive for more than 17 years. I appreciate the fact that it is a family business handed down from their father. Tony is great and always looking out for his customer's best interest. This the the most honest and fair automotive shop around. read more

I needed a new mechanic because I haven't had one since I moved from our old house, and Crest is two blocks away so I gave it try. I went in for a simple headlight replacement that I would usually do myself, but my new car had other ideas. I stopped in on a Friday afternoon and he asked if I could come back in the morning because they were really busy, so I did no biggie. The next morning I went back and was taken in a reasonable amount of time even though they were still pretty busy. The guys there were super friendly, did a great job and I didn't feel like they were trying to BS me like other mechanics. If I have any other issues with either of my cars I would take it back to Crest with hesitation, but hopefully I won't have to that often. read more

It took a little longer to get my vehicle back, but the repair wasn't trivial and I prefer "done right" than "done fast". Tony kept me informed and explained all he did and what was wrong (well, I had a pretty good idea that the gas tank was leaking but he went into great detail). I'd prefer supporting a long lasting local business than a corporate auto repair franchise. And I got a history lesson as well. Thanks again Tony, and see you (hopefully not too) soon. read more

When friends enthusiastically recommended Tony at Crest I felt confident bringing my vehicle in for an annoying, at times disabling, long-standing problem with the anti-theft system. Tony went over the entire vehicle and figured it out. 50 bucks. I am very glad to know Tony. I will recommend him to anyone. read more

These guys are great. Tom Jr. is super informative. I took my car in to a headlight changed and they did it right away. The mechanic that changed my headlight told me that I needed new tires pretty bad (trust me, I did... But I already knew that but I just kept avoiding it). Tom Jr, got a quote for me and I came back a few hours later with a bright new headlight and some wonderful new tires. Holy crap, this is what it feels like to have tread on your tires?!?! read more

These are the mechanics you dream of having! Honest, trustworthy, polite, funny and really darn good at fixing cars!! My Dad found them by chance when his car needed a flat fixed while visiting while on a road trip. I have taken my cars there now for 10+ years. My cars and I have been treated really well. Tires, brakes, tune-ups, engine trouble, weird noises - they have fixed it all. I have recommended them to friends and family. They have recommended family and friends, on it goes. We all have received quality repairs, great service and fair treatment. This place is the BEST!! read more

I took my vehicle to have a transmission put in the owner was very nice and reassuring telling me that it would take x amount of days and it would be safe on the property so I decided to let them work on it then the problems started every time I called to check on it ( which was after about a week of being there ) the owner talked nasty to him then the next week I called to check on the status he didn't answer his phone and when he finally returned my call he said YOUR VAN IS READY YOU CAN COME GET IT in a very nasty tone and hung up I found a ride and went and picked it up so he handed me the key and he started walking off so I asked about paper work or what kind of warranty it had he told me I think he was mad because he said I had to pay a deductible and I told him I didn't anyway I walked around my van inspected it and found a lot of scratches that wasn't there when I dropped it off when I got ready to tell the owner he jumped in a car with a female and they pulled off my point is he was nice at first to get my business then after I didn't have to pay a deductible his whole attitude changed he didn't give me any paper work or receipt read more

Tommy (1 of 3 Tommy's lol) was very nice. Awesome person to talk to while you're car is in service. The entire staff is well informed and honest. It was my first here, and if I didn't live 30 miles away, this shop would be my primary go to place. Thank you guys. read more

Tony was amazing! You will not be disappointed. He is honest about what your car needs and doesn't try to make you pay for unnecessary services. Also, the prices there are very reasonable. I have been there before and have always walked away completely satisfied. Great knowledgeable service and very friendly! read more

Have dealt with Crest for over 25 years. They have taken care of the routine and everyday and also sudden crazy breakdowns for our family. They have never let us down. Domestic vehicle or import, they have handled every situation, be it braking, electronics, engine, muffler, alignment. The fellows are straightforward, the pricing is fair, and they do their best to accommodate. The neighborhood has been very lucky to have them in the heart of things all these years. read more

These guys are lifesavers! Tony will treat you like family and make sure your car is taken care of in the best way possible. These are the kind of mechanics that will tell you NOT to get work done on your car if it isn't worth it. The prices are fair and they always want you to get exactly what you need and will work with you to figure out a repair plan that fits your budget. read more

As advertised- a great neighborhood shop. Honest, reasonable prices delivered as promised. Why deal with big box auto centers when you can deal with Tony?? Support local small businesses read more

This is the kind of mechanic you dream of finding. They take an engineering approach to solving problems (here are the systems impacted by the problem you're describing, and here's the order we will test/try/fix those systems to solve the problem). They ask questions to rule things out and because you know your car better than they do. And then at the end of the day, they let you decide what you want to do. They were a huge help keeping an older Ford Explorer with 100k miles running until I traded it in. read more

I will not take my car to Crest Automotive again. After a few returns to fix some brake issues, they failed to bolt the brake caliper in place which created a very dangerous situation. When I returned to advise them that another mechanic found and resolved the issue, there was no follow-up. Just a halfhearted offer for a free oil change. I'm not going back. read more

I'm not used to such friendly reliable service. Brought my car in for brake repair, the job was done exactly when he said it would be and the price was a lot lower than what I'm used to. Will be going there again. read more

I'm absolutely happy with Crest auto. Tom and his sons have been honest about the condition of my car and do a great job explaining the problem and repairs. My husband knows about cars and even he's very satisfied with them. They've kept my '93 pontiac running smoothly & safely. I've recommended them to family & friends, and they all consider Crest as their go-to mechanic. read more

A huge THANK YOU to this wonderful crew. They have helped us many times and we have always found them to be fair, informative, quick and professional. I stopped in this morning to get their opinion about a problem and they fixed it immediately and were so awesome - it made my day! Thanks guys! read more

Scam and overpriced. Beware. I wish there was 0 stars to give. His prices are high and he is rude.

Nice guys, great service, good prices. You won't go wrong with this place.

I've been going to these guys for a few years now. They are friendly, honest, informative, and punctual. Last time I was there, II went to get new brakes. However, being a mid-20-something female,I didn't understand exactly what it was they were replacing. So Big Tom actually drew out a diagram for me in order to explain what they were doing. How many places would take the time to do this? You won't be disappointed by these guys! read more

My family and I were heading out of town for the Fourth of July when the dreaded "check engine" light came on. We exited the highway and with the help of Yelp, we found Crest. They insisted we wait in the AC while they immediately looked at our car. Turns out the radiator was cracked and being 3:00 the day before a holiday, they wouldn't be able to get a new radiator till after the holiday. However, they sent us on our way with a bottle of water to top off the radiator. Within an hour of stopping, we were back on our way, we couldn't be happier. And to top it all off, there was no charge! read more

These guys were great. Fixed the problem with a noisy belt and suggested I get a new battery since mine was 7 years old. Plus they did it in two hours. They are now my go to place from now on. read more

Great honest mechanics! They explain everything to you and will even tell you if they don't think something is necessary. Our whole family has been going to this family owned business for years. We love crest! I would recommend them to ANYONE! read more

Ok - so my 10 year old car is in need of a new transmission. I love my little car and they showed respect both for my little Honda Civic and the fact that there weren't alot of shops that were even willing to give me a quote on a rebuilt transmission. They were honest, located where they could get the parts and gave me a "best estimate". I'm waiting to see how I'm going to creatively juggle paying for the repairs - unemployment doesn't give you alot of wiggle room. But I appreciate their no pressure approach and "ya we can handle it" attitude. By the way the Honda dealership told me they couldn't handle the trans work and that I was SOL. read more

These guys are awesome. They are totally honest and work with the customer. My car is only 3 years but I'll be bringing it here for every check up on the list. Thank you Tom read more

This is a long over due review. Tom worked on my sister's SUV and he was so sweet and informative. It is the first time I have ever felt like i was not being taken advantage of. Her SUV is in dire need of repairs and he told us if it was worth being fixed or purchasing a new vehicle. I would definitely be back here and recommend them to family and friends to have repairs done. read more

What can I say, you can't find a better mechanic shop around. If your looking for honesty, good prices and and a friendly staff, go here! I had a bad oil leak and my windshield wiper would not spray out the solution. I took my car in a couple of other places looking for the best price. First place said I had bad head gaskets, a crack in my oil pan, and that my pump needed to be replace for my washer fluid dispenser. Quote $1,300. Next place, right down the street, gave me the same diagnostic, also stated that my transmission is in dire need of repairs. The quote without the supposed transmission issue, $1,550. I'm pretty stressed by now. Finally I go on Yelp and find Crest Automotive, all great reviews. I take it in. Turns out its only a bad sensor saying my car has to much oil, therefore constantly spitting out oil. He said my pump for windshield wiper was fine and working, even though I had fluids in it, that I just needed it bleed because I must have run out at some point putting air in the lines. He said my transmission looked fine. Final bill $380. Its been 2 weeks now and no leaks! This place will be my full time mechanic for any issues in the future. read more

My husband and I have been bringing our cars to Crest for years. They are honest with their customers and have integrity about their work. I can't find enough nice things to say about them. We won't go anywhere else. read more

And if there were a gold ten, I would give it. Our friends Honda had a complicated erratic start issue. They found it and fixed it. Honest, reasonable and professional. Simply the best! read more