Was lied to the last time I went in and asked for Marco and was told he was not there at the time. Brought my car in for an oil change and still no Marco and when asked was then told after they did the change that he no longer worked here!!! Finally tracked Marco down and will NEVER GO BACK TO THE NorthShore Meineke location as they lied to get me to bring in my car and led me to believe that Marco was just not in at that time. Think that a woman is stupid but it is not the building reputation but the people (like Marco ) that bring the clients and the service was based on their reputation NOT the North Shore Meineke owners. July 2023 read more

Reliable, good service. If you are looking for a trustworthy mechanic this is your place! Marko is very knowledgeable and goes above and beyond. read more

Marco and his team are simply the best. Tells it to you straight, extremely courteous, and fast on the follow-up. There have been times where he provides you a plan that saves you time and money rather than take advantage of the situation. I've been taking my car there for years and never have I felt I was getting the wrong advice. Cannot rate them high enough read more

No longer Northshore Motor Works. It is now a typical Meineke chain garage that overcharges for parts and labor. They will try to con you into paying for things you don't need. Do yourself a favor and stay away from these crooks. read more

The reputation of North Shore must have been earned while they were an independent shop. I was concerned when finding out they're now Meineke and i should have followed my instincts. It has all the flaws of your typical national auto shop franchise: slick sales tactics and EXTREMELY overpriced and expensive products. I went in due to a wobbling steering wheel. Inspections revealed that my tires are badly worn, need an alignment and also somehow some rear shocks. The price quoted: $2700!! I asked for a price breakdown and the shocks alone were over $900!! the tires quoted were almost $300 per tire! They play that game of "im just quoting what the computer suggests". see thats the "Meineke effect". Same issue as any Firestone or CarX. Do yourself a favor---save your money and go elsewhere. This shops good days are behind it. read more

If you want to meet honest people not just honest mechanics this is the place to go. Marko and Zack are honest, hardworking men who take pride in their work. I literally just left saying wow I've never met better people in my life. Markos Dad was sitting next to me the whole time chatting while they worked on my car. He's a stand up guy as well and it reflects in his son. They did great work on my car and they give honest quotes. If there's one place in Niles or around this area you should take your car it's here. So blessed to have found an honest mechanic shop. If only I could find a barber like them. ;). Thanks guys! read more

Took my car here to have an estimate of what it would cost and was treated with respect. I was told the truth and not pushed to have work done that wasn't needed. Definitely recommend. read more

I came across North Shore Motor Works using Yelp. My son needed a new alternator and my mechanic is very far away so I thought I would see if I could find someone closer to home. I decided to work with North Shore because their price was fair and I trusted Marco immediately. Since my first visit, I have referred friends, and They have all been very pleased. Marco, the proprietor is communicative, knowledgeable, and the work was done in a timely manner. I appreciate the personalized service I received. The North Shore Motor Works type of service is all too rare these days. Highly recommended! read more

I was just amazed at how friendly the people were. Something other shops are lacking to my concerns about the problem with my front brake making noise. After two other shops not finding anything wrong, Marko found something that didn't look right. I gave him the go-ahead to repair. After two weeks of no noise, the problem was solved. I'm definitely coming back with my any other issues with my cars. Tom K Niles illinois read more

Finally found a great repair shop! Second trip and now I know this is my go to shop, honest and great customer service. Another shop close by recommended unnecessary work but this shop saved me over $500. read more

Marko and his team always deliver great, fast, and honest service. They aren't out to get your money like so many other places.

I wish I could give Marco and his team six stars! You will always be in good hands at North Shore Motor Works: honest, responsive, fast, competent! The absolute best! read more

Old school service that comes with confidence in their ability to deliver, expertise and the willingness to listen to the customer. Who calls the next day or two and checks on how the car is running after a repair or oil change? North Shore Motor Works, that's who calls. read more

I could have sworn I already wrote a review for this place because in my heart, it's really terrific. They're honest, remember my name, and do great work (and are good at getting me in despite a semi crazed schedule) at totally affordable prices. They give off a good vibe and know their shit. Last oil change was somewhere in the $30-$35 camp. Convenient. Friendly. And totally reasonably priced. read more

This is the best shop I've found so far. Fair price, fast turnaround and flexibility to drop off and pick up my car. I will continue taking my cars here. read more

Northshore Motor Works replaced my battery during a vehicle check up about 1 year ago. When I went to my car today, to go to work, it was completely dead. I called Motor Works and they sent someone out to jump my vehicle which I then I drove to the shop. They changed my battery for free as it was still under a two year warranty they provided. Mark was amazing and could not have been more professional - going above and beyond. I highly recommend this shop. read more

Mark is a good person to deal with he is on time with his work and fair with his customers. I have been with his service not than 6 years . No problem I trust this shop with their work . read more

I love going to the mechanic..said no one ever, unless you go to Northshore Motor Works! Marko is easy to work with. He is very honest and straightforward. Every time I go to my dealership it seems that they have a long list of things that need to be done. I bring it over to Marco and he keeps it real; he tells me what actually needs to be done and how soon. You can make an appointment or walk in, they work pretty fast. I've always had a great experience! read more

Finally an honest mechanic you can trust! Marko has saved me a ton of money by telling me what I really need and giving me reasonable alternatives to ordering new parts. North Shore Motor Works is as good as it gets, and they actually make going to the mechanic a pleasant experience. I can't believe I ever used to go to the dealership! read more

Called this morning about an estimate on an potential exhaust issue. Spoke to Mark. I dropped it off and was called shortly later with an estimate. Great price and honest. They fixed the exhaust problem same day. Hard to find an honest reputable shop and this is my place going forward. read more

Go here- highly recommend! Easy to make an appointment online. Marko is responsive and friendly. Repairs completed quickly and reasonable pricing. What more could you ask for?? They deal with high-end imports too. Thank you for making repairs stress-free!! read more

I've been using this mechanic for my business and personal vehicles for at least 10 years. They are extremely trustworthy and stand behind their work 100%. They always call to follow up how the car is running after repairs and if it needs to be brought back for any reason they take the car right away and give it their full attention. A well run business and friendly staff. I highly recommend Northshore to anyone looking for auto repairs/maintenance. read more

My car started making a loud noise. my exhaust pipe was cracked. I first took it to a large chain that specializes in mufflers. They quoted me over $700. I then took it to North Shore and they charged me less than $150 to fix it. I have nothing but good things to say about them. read more

Marko is very knowledgeable and honest guy. He will tell you exactly how it is and advise you if repair is really necessary or not. My car was there for a couple of days ( since it was not easy to diagnose the issue) and he spent so much time and after all he gave me his honest opinion and didn't charge me anything. I highly recommend him and his shop to anyone how wants a quality service. read more

Been coming to Marco for more than a year and he has always been attentive and so friendly. The prices are great and you can definitely feel a sense of trust which you don't really get at most shops. Thanks for everything! read more

When I find a good company that I like, I stick with them. North Shore Motor Works is definitely one of those companies that I stick with. (I've been going to them since 2011, even now, as we've moved farther away). Pros: +They're honest (seriously) +They do their best to make you happy with the prices and the parts (they're good parts & won't even suggest selling you junk) +You're free to order the parts from somewhere else (like RockAuto.com, for instance), and have them shipped to the shop. They'll let you know when it gets there, install it, and only charge you for the labor - I've done this several times - they even suggested it! +They do a great job and they know their stuff. + if they check it out and your car needs work on it, they'll run it by you first to let you know what you're looking at and how much you will be needing to pay before doing any work on it. + Nice waiting area + Free Wi-Fi (they'll give you the code to get on) + If you need a part that day, they can usually get it within the hour, as you wait + "Anything that compromises safety, we won't do." (I heard one of the owners tell a client this over the phone). +Family-owned business (non-corporate, non-franchise) +open til 6pm +If you need towing, they have a guy they call +If you need towing after hours, you can get your car towed to their shop and they'll get to it the next morning. +I won't bring our cars anywhere else. Cons: -Only open until 6:00 pm during the week -Only open until 1:00 pm on Saturdays -They could use a bigger parking area read more

It's hard finding a good mechanic shop that you trust, but I'm glad to say I found one at North Shore Motor Works. I initially talked to Marko via e-mail with some questions about service on my Audi and he quickly got back to me. I was able to get the car in quickly and he charged a super fair price. I'll definitely be back for any future car service. read more

North Shore Motor Works is the best. I take all my cars to get serviced there and highly recommend them.

Absolutely amazing customer service! Marko always goes above and beyond. When a recent drive train control module issue started on my vehicle, Marko told me not to trust the Dealer when they tried to charge me almost $3000 for repairs. He referred me to a transmission repair service in DesPlaines who quickly identified and repaired the issue at a fraction of what the dealer was charging. Marko made no money off this transaction, yet he made sure that I was well taken care of and not taken advantage of. I highly recommend North Shore, they are fair, honest and most importantly, trustworthy! read more

There are three things you want in your mechanic experience. "You want them to be honest direct and know what the heck they're taking about", so said my father, a mechanic for 16 years. My father was the motivation for the pickle I got myself into, and Zach helped me out of over at North Shore. I got it in my head that I could change out my own catalytic convertor(+O2 sensors) cheaper than the thieves over at Midas. "My dad could have done it, why not me?" I thought. YouTube helped me out with the particulars and I got all the parts I needed for about $600. Unfortunately, though there are no moving parts and the procedure is very easy, time and extreme heat had created an unbeatable rust shield. I couldn't get the damn thing off. When I finally admitted I was beaten, I called these guys up, Zach(Owner) was knowledgeable and understanding. He understood we didn't need to talk about the rust beating me like a rented mule. He was happy to see I had all the parts needed and he quoted me a very reasonable price for instillation. Zach knew a bit about my CR-V off hand, obviously he'd worked on a few. The patrons there were mostly, *ahem* older gentlemen, so that might be why they don't have a ton of reviews. However the place was clearly doing well, with a good turn over, cars coming and going, another thing good mechanics have. They were done with my car before I finished my burger at Morrison's. In short I spent half what I would have at Midas. I'll be back for an alignment after I change my struts... Possibly sooner. Footnote, they are AAA certified mechanics. read more

Trustworthy, honest, accommodating, fair, helpful, resourceful and friendly... Not many people can say this about their mechanic but at North Shore Motor Works that is exactly what you get and more. My family has been going to North Shore since they opened and Marko and his team have come to our rescue countless times. After moving out of Niles, I tried another shop but that was very short lived - NOTHING compares to the service, knowledge and friendliness you get at North Shore - they are my mechanics for life. Thank you, North Shore! read more

This place is the best! I had a car towed here last year and within hours Marco and his team fixed the problem that was caused by another shop. Have since been there for routine service and others problems with an older car. Highly recommend! read more

Everybody loves a parade! So I'm jumping on the bandwagon. Took our Nissan Rouge to NSMW as a result of the rave reviews (tired of Nissan dealers being less than honorable). Marko the owner received me when I got there. I explained what may be the issue (my sons friend, gear head hobbyist) thought there was a problem with the drivers side front axle and the front breaks probably should be looked at (noise when braking). Marko said he'd look at within the hour and give me a call. lo' and behold about 30 minutes later he called and explained what needed to be addressed and what it would cost. I gave him the go ahead and he said it would be done by midafternoon. Wonders never cease, he called around three-ish and they were done. All I can say is "awesome", as "Arnold" said...I'LL BE BACK!!! read more

From the moment I entered the shop I had a great feeling about this place. They were able to fix my wheel bearing and front brakes within a day of dropping it off! Zack is a genuine, honest person who provides excellent service at a very reasonable price. I have found my new go-to auto shop. Take your vehicle here, You will not be disappointed! read more

Honest, hard working, detail oriented friendly staff. Marco is the best, he treats his clients fair and honest, which is exactly what you want in a car repair shop. He has kept both our cars running nice for years. read more

Recently had an a/c issue dealt with. First time a mechanic ever followed up with me after the service with a phone call. Good spot.

Marco is very personable, honest, and extremely reasonable. I would recommend him to anyone. I feel like I have finally found a trusted mechanic. I drive 45 minutes just to take my car to Marco. read more

Marco is fantastic to work with! He is our go to mechanic for maintenance and any car issues that come up. He is honest and easy to work with; he wants the best for his customers. We highly recommend North Shore Motor Works! read more

Marko was great. Had the oil light come on in our BMW after getting the oil changed by another shop. Apparently they disconnected the sensor while doing it, and he reconnected it, and dropped in a quart of oil as it was low for $60 bucks. Appreciate the honesty. read more

I was in the process of purchasing a used vehicle and needed a pre-inspection. North Shore did an excellent & thorough job. Marco was straight forward and honest. He new more about the vehicle's maintenance history in 45 minutes then the seller did who owned the vehicle its entire life. I will definitely be taking any vehicle that needs maintenance back to this shop in the future. read more