Looks like it is time to update my review. I have been going…read moreto this establishment for approximately 3 years. They have 2 locations, one in Lemont and one in Downers Grove. Apparently the "office visits" are in Lemont and the "testing equipment" is in Downers Grove. This past week I drove out to Lemont for my annual appointment, that I made 6 months ago, while standing in the Lemont location, complete with a reminder card since they do not perform reminder calls, text or emails. When I arrived the office was dark so I called the main number. The receptionist who answered told me. "Lemont is not open on Mondays. Your appointment is in Downers Grove." Mind you, I live in DG so would have been more than happy to not have driven to Lemont, IF someone would have told me the appointment was for testing not an office visit. Even my appointment card says nothing about "testing in DG". I asked, "So I suppose I need to reschedule?" To ad insult to injury, the receptionist says, "Yes. The soonest I can get you in is the end of April." That is 8 weeks out from the missed appointment, that I do not feel was entirely my fault. My time is valuable, too. I'll be finding a new ophthalmologist.

Great individual patient centered care. Entire staff goes over and above to make you comfortable…read moreand care for all your visual problems. So grateful to be able to trust your doctor who goes over and above her duty.

Here's a more polished and structured version of your review that keeps your points clear, firm,…read moreand professional while making it easier to read: We had been going to Dr. Davis for nearly 10 years for my son's ROP, and for most of that time, she was great. We saw her every 3-6 months, and I always felt confident in her care. However, in the last few years, I've felt like she no longer truly listens to our concerns regarding my son's needs. Beyond that, the front office staff--especially the older receptionist who has been there for a while--is consistently rude. Scheduling is a nightmare; they are completely inflexible and only accommodate what works for them, not the patients. No matter how far in advance I tried, I was always met with "no availability" unless I agreed to whatever they offered, regardless of my schedule. Then there's Pete, who we always dealt with when getting my son's glasses. While I understand he knows about eyewear, he constantly pushed choices that weren't the right size or fit for my son. I never questioned him until one time when he told me I had to pay $300 for a new pair of glasses, even though my son hadn't had a new pair in two years. When I checked my receipts at home, I realized Pete had made a mistake with the insurance and tried to charge me for something that should have been covered. When I confronted him with proof, he brushed it off and said he would "call me back." A week later, he simply told me to pick up my son's glasses, now fully covered, but never explained the issue or admitted to any mistake. The final straw was the rescheduling nightmare. My son had a check-up scheduled for March, but I had to reschedule. They told me the next available appointment wasn't until October--far beyond his necessary 6-month check-up. Even though I was willing to take time off work, they refused to accommodate anything sooner. Then, a week before his October appointment, they called and said the office would be closed until December. I was shocked, but since I was at work when they called, I didn't have time to write down the new appointment details. December came, and I never received any reminder call or text. By the time I remembered and called in January, the receptionist rudely told me I had missed the appointment and rescheduled me for May--meaning my child, who requires regular check-ups, will have gone over a year without seeing the doctor. The combination of unprofessional staff, scheduling difficulties, and lack of communication has completely changed how I feel about this office. What once was a great experience has now become frustrating and disappointing. I'm truly sad about how things have declined over the years, and I can no longer trust or recommend this practice to others.

My daughter and I have gone here for 25 plus years and are treated like family. Never had long…read morewaits. Never rushed. We are always made comfortable and the staff as well as Dr. Davis are compassionate and welcoming. You won't be disappointed either with the care.

This is an outstanding medical practice? Dr. Noth is a consummate professional and exceptional…read morepractitioner. The staff is courteous and professional. I had cataract surgery on both eyes, and the experience was exceptionally positive. I highly recommend Dr. Noth!

I'm currently a patient of DrNoth's. He is correcting problems that were overlooked by another…read moredoctor that did my cataract surgery earlier this year. I sought him out because my eyes were not ever right after my cataract surgery. He gave me a very thorough exam and my eyes are getting better.

Horrible service run don't walk away doctor gave us wrong information and then gave our results to…read moreanother patient made 3 calls to try to fix the problem no call back had to file a complaint with the state even the office manager was horrible

I was referred to this office but after reading the reviews, I will not even attempt to make an…read moreappointment. Figure out how to answer your phone, return calls and treat people respectfully! Those are the basics.

Dear Darien Eye, I…read morehave been a loyal customer for over 30 years, I just want to share my experience after scheduling a appointment for 09:30am When I arrived early I told the receptionists that I was early for them to verfy my benefits. She said that was my responsibility. She said she had done all that she could do. I question her about what she just said. She then confirmed that is was my responsibility I told the receptionist to cancel my appointment and that I would be fling a complaint against the business. I can not believe that checking benefits now is the responsibility of the customer. Hope you survive in this competitive business climate.

What a great surprise.... I was so happy I found this office…read more Dr. Varghese was great & her staff was so very nice. And I give them a huge A+ for their safety precautions in the office. Will definitely be recommending this practice to friends & family.

My experience here was great! The staff was so nice and knowledgeable. The doctor was so welcoming…read moreand she really made me feel comfortable. Love this place, will be coming back and will be bringing my family and friends here! 10 star service!!!

I truly love this place. The staff really wants to help with everything from picking Rx glasses to…read moremaking sure you know your options. I have been coming here for years. It is a hidden gem and very underrated. Highly recommend this eye care office and the optometrist is so knowledgeable!

My husband and I both went for new glasses. Mine are great…read more My husbands new glasses were too large and wouldn't stay in place. We went back and they heated and adjusted the arms of the glasses to turn them in/make them tighter, but the glasses were still too loose. They said that they couldn't adjust them any more and that there was nothing else that they could do. The glasses do not fit and are too loose. FYI - they were not cheap. Very unsatisfied. Would not recommend.

As a brand new patient, I was super impressed with this practice. Everyone I came into contact…read morewith was smart, kind and professional.

I began seeing Dr. Robert J Barnes at the 'Glen Ellyn Ophthalmology associates center for about 2…read moreyears now and I have to admit that apart from the eye-care which is my primary reason for seeing him, more so his attentiveness to detail and unique ability to listen to patients sets him apart from other physicians in his field of specialty. It is obvious that he has a great deal of experience, interest, and passion for his craft and these qualities in my opinion makes him a great physician. I just hope that my insurance continues to allow me to see him. It is a shame to see what patients, physicians, and other allied healthcare professional go through when dealing with insurances.

Things have changed since last I wrote about care at this office. The doctor has not changed and…read morehe remains the highly trained knowledgeable specialist he was. The front office has deteriorated,Things change over time.  Dr. Barnes is still very professional and knows what he is doing.  His front office has seriously deteriorated.  Due to the impact of SARS-CoV-2 on the country fatality rate, I elected to wait until I obtained the two-shot sequence of the vaccine as well as the booster.  On 3 October, then the DuPage county 7-day average dropped to 146 daily (down from 248 in March) I called to make an appointment and the first available was 4 January.  Last Friday, my pharmacy tells me my prescription for eye drops was cancelled by the MD Office.  I called today where I was summarily scolded for having been away, and the prescription would no longer be renewed.  I was also told that the office had notified me of its impending termination (which is totally false.  I was never notified - verbally, by phone, message or mail).  It's not like my glaucoma has been cured.  Time to find a different office.