I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

One of the physicians at Kraft Institute solved a long term and regularly irritatingly problem for…read moreme. My eyes itched as I woke up, in the afternoon, at field work at nature center, at night - almost all darn day. Other physicians and PAs have suggested allergy medications, ointments and ocular specialists. Failing to find such a physician in my own service, I chose a specialist based on Yelp and Google reviews. He noted an irritation on the edge of the eyelid and suggested cleaning with baby shampoo followed by warm compresses as necessary. Son-of-a-gun, it worked!!!!!

I have not been to an eye doctor in over a decade. I knew it was time to make a visit and wasn't…read moresure exactly what to expect. First I would like to say not only is Dr Graham amazing, but his entire staff is so professional and helpful. I would call this visit one of the best experiences I have ever had at any doctor. If you are in need of a primary care eye specialist, this is the place for you!

Great doctor and great staff. The office is pretty basic, but the care is top-notch. They even got…read moreme in the same day for an appointment. Dr. Graham is very patient and knowledgeable, I highly recommend.

Dr. Yang is my eye doctor and has been for the past say five years, monitoring for possible…read moreglaucoma and retina problems. He is very kind and considerate and takes his time to explain and answer questions. The staff are all nice there too. Right across the street from main hospital on the 15th floor at Arkus building.

Cataract removal I had an excellent experience with Dr…read more Yang. He took me on time, and explained my options. I decided to wait a year to have the surgery and came back and had the cataracts removed. He was very proficient and he did one eye at a time. I had several visits after that so he could check my eye. Then I went back and had my other eye done and that, too, was easy and painless. The difference in my eyesight was remarkable! My distant eyesight was very improved and colors looked so beautiful and sharp! After my initial hesitation, all went as planned and I'm happy I did it! Dr. Yang was very skilled, patient and kind!

I had a chilling experience with Dr. Mohammad Al-Khudari and strongly urge others to reconsider…read moreyour option to receive surgery here. Do not take your safety for granted. The short version: I was refused service here because Dr. Al-Khudari was intimidated by my pre-op questions. Because I asked about the percentage rate of clients who ended up with side-effects, he informed me that I would regret receiving the operation, even though I had been approved as an excellent candidate (ostensibly because he is not confidant enough in his ability or success rate to discuss those numbers honestly or to perform surgery on someone who cares to ask). The long version: I was approved as an excellent candidate by my optometrist. Then, I was approved as an excellent candidate by Dr. Pappas at Oakbrook LASIK who did my intake testing. I was approved by the clinic for surgery and scheduled my operation date. The Surgical Manager, Chelsea, told me during my consultation to email her with any questions, so a few days later I did that. She responded only to say she would have someone else answer my questions. That's the last I heard from their office. I emailed twice more and called twice over the following 3 weeks, trying to get a response to my questions; no one responded. On the day of my appointment, Dr. Pappas checked my prescription and again said I was all good to go ahead with surgery as planned. Finally, I met my surgeon, Dr. Al-Khudari. He arrived and began rapid-firing questions at me, barely allowing me time to respond before interrupting with his next question (anachronistically, he asked my name about half-way through the interview). When his questions were done, I mentioned I had some questions of my own. It seems he was already aware of my questions because before I could ask them, he began to steer the conversation down a strange course. He told me he did not recommend this operation for me and repeated several times the phrase, "you'll regret it". He concocted a flimsy, non-sequitur excuse about my eyesight naturally improving on its own as I age enough that I will be able to read without glasses in four years (something I've never heard from an optometrist in my life) and that receiving this operation would stop the chances of that natural improvement and that I would regret it. --If this part of the story seems confusing or unlikely to you, it's because it was both confusing and unlikely, though true.-- He mumbled something in passing about my concern about side-effects, tipping me off that he had been aware of my questions. He stone-walled further conversation, clearly unwilling to face an honest discussion with me. I left. Honestly, I was in minor shock afterwards, realizing that even in context of modern medicine, where patients should be fully empowered to collect all pertinent information regarding their care, there are doctors who still believe themselves to be so far above reproach that they can not deign to field any sort of questioning of their complete infallibility. That type of arrogance in a surgeon is dangerous. I feel I dodged a bullet and I encourage everyone considering entrusting the fate of your precious eyesight to any surgeon (and especially this one) to ASK QUESTIONS and take nothing for granted. You are responsible for your own best care. If you're wondering what these offending questions are that I asked, here they are, exactly from my email to Chelsea: 1. Would you please provide the success rate for this specific Oakbrook location and my doctor, Dr. Mohammad Al-Khudari? What percentage of his patients achieve 20/20 vision or better? 2. Would you please provide the rate of complications and side effects for this specific location and doctor? What percentage of your/his patients have had serious long-term complications? (I consider serious complications to be; loss of vision, loss of best corrected vision, infection, or malfunctioning of the machine during the procedure.) What percentage of your/his patients have temporary side-effects? (Including ulcers, ptosis, swelling, retinal detachment, and all of the conditions listed in the "Visual Side Effects" paragraph in your pamphlet? What percentage of your/his patients have less-serious, but long-term or permanent side effects, including dry eye, blurry vision, starbursts at night, etc. for longer than a year? 3. How do your/his complication rates compare to the national average? 4. Are there any patient stories or reviews specifically regarding side-effects or complications and how you addressed the issue with the patient and the final result, that you would be willing to share?

I had my Lasik done by Dr. Mohammad Al-Khudari few months ago and I'm seeing great! My vision is…read more20/20. I am so happy I did this. The only regret I have is that I didn't do this sooner. The day of my surgery I was very nervous. But doctor Mohammad Al-Khudari was amazing ! I had no pain at all, no burning, tearing or any discomfort after surgery as well. Dr Mohammad , I would like to thank you again for your great job you have done on my lasik surgery . Again You are the best doctor i have ever seen

What a great doctor, Dr. Garber is! My dad had an eye injury (a microscopic piece of plastic got…read morestuck in his left eye while fixing a car). Per our phone conversation we were scheduled right away for next day, no insurance (self-paid) and he was kind enough to choose the best time according to our schedule. Dr. Garber is so energetic, kind and very professional. He was able to remove this tiny object and within half an hour we were out of the office. All office staff was incredibly polite and despite the fact it was almost time to go home they maintained a great work ethic. Thank you Dr. Garber!

was sent there with eye infection by physician, busy place they fit me in the next day with one of…read morethe other Doctors, have been seeing Dr Garber for years, visits not covered by my eye plan at work, only see them for medical issues. No pressure to purchase glasses from them. when my eye issue became worse they arranged my appointment at the retina Doctor the next day. i did not have make calls and plead to get in for a serious issue

Barely a-ok. BARELY. I saw Dr. Doren because I thought I had some sort of infection in my eye. I…read morehad gone to Physicians immediate care a day earlier and they had misdiagnosed my issue as allergies. The doctor was very nice, and seemed very capable. He diagnosed two different issues and wrote me a scrip, then booked for me to come back a few days later to see how well my eye responded to the medication. I had to do a full round of antibiotics and put cream on my eyeball. I am now healed from that issue, so that part is A-ok. My issue with this office has more to do with their "office policies". First of all, I was annoyed that the Dr. kept trying to get me to come back over and over for expensive office visits to confirm that the treatment was working. If I hadn't said no for the 3rd visit I would still be paying for office visits to this day as my insurance doesn't cover office visits completely. I had already paid a couple hundred bucks to get my eye fixed with insurance if that tells you anything. What prompted me to write this review was the way they handled the next issue. I received a bill from the place where I was misdiagnosed (never saw a doctor, just an arrogant nurse guy who barely looked at me). The bill was inflated and that pissed me off so I called them to see if they could make an adjustment for the misdiagnosis and bad service I got since they were billing me a few hundred bucks too. They said they would need a fax from Dr. Doren's office stating what the actual diagnosis and treatment was so they could proceed. I called Dr. Doren's and asked them to send this info and she agreed. A few days later I get a call from Physican's Immediate care about the info they received. Seems Dr. Doren's office just sent a scribble from a prescription pad with the prescription on it. Frankly, I think this should be enough, but that is for another review, but they said they needed my records which should include the findings, including the diagnosis and the treatment prescribed. I called Dr. Doren's office back to ask that she do this and she sighed heavily for being put out apparently and said she would "have to speak to Dr. Doren" about this and that there would be a $15 charge to release my records because this takes "extra time". Jesus H. I said, well then can I just have my own records then since I've paid for this already? and she said, No, it's still $15 to get my own records released. I have a file of all of my medical records, blood work results, etc etc and have never had to pay one red cent for them. I do not understand what is the big deal of helping one of your patients resolve this issue. Instead they see it as an opportunity to nickel and dime me to death. I'll seriously have to reconsider whether or not I will return to this Doctor again because of how unhelpful they have been with this situation. It's a small office, no nurse, just the person at the front and the doctor and they are conducting business like it's a giant bureaucratic establishment. I am very disappointed. This is why I deducted 2 stars, for adding more expense and bureaucracy to an already annoying situation. Thanks Guys.

Dr. was fine, but the red head at the desk had real attitude…read more The four stars are for the Dr. & not the staff. Don't think I would return if I had to deal with her.

I came to town with a worsening eye infection that I got visiting a fancy spa a week before I flew…read moreout. My friend credits Dr. Joseph Garber with saving her vision when she came back from vacation with a detatched retina, so she called to see if I could get in for an emergency appointment. Thank God they got me in within a few hours, to see Dr. Gina Rogers. When I arrived, reception was warm, & I was called back to a room quickly. Nora numbed my affected eye to gently measure my eye pressure, gave me a vision test, and then documented my detailed optical history, symptoms, and pharmacy to call in prescriptions. Dr. Rogers came in shortly after. She was warm & compassionate as she thoroughly looked in both eyes. She prescribed me 3 different things, to be thorough. By the next day, I was feeling much better. I am so grateful to the very warm team who got me in so quickly! I am so grateful to Dr. Rogers for letting me squeeze into her schedule when I was so miserable. My friend has recommended this practice to others for years. After my emergency visit, I saw why. I highly recommend too!

I've only had one visit, but the experience was terrific. The staff and doc with whom I interacted…read morewere professional, friendly, and thorough. It was refreshing compared to the all-too-often assembly line environment at some of the big hospital systems, and it gave me a lot of confidence in their ability to serve me well with my eye procedure.