Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

I got LASIK recently and did well with it. But there is simply no excuse for making patients wait…read more30-60 minutes to be seen by anyone. Period. And that is just the FIRST waiting room. Then there are at least 2 other places to wait for a total of an hour and a half usually. You need better scheduling so that people during a workday aren't forced to take off half a day.

Staff are generally very impersonal. One male technician who screens your eyes prior to doctor's…read morevisit is very rude! Dr. Ruederman is very unfriendly and just rushes everything and doesn't give you a chance to talk or ask questions!

Dr Barbaro is so helpful. I recently had my eye exam there and that was the most thorough eye exam…read moreI've ever had. I am glad that I saw an opthalmologist rather than an optometrist.

Gave me the wrong prescription. I ordered a better version and notified them in the new appointment…read morebecause they said my current glasses didn't need to be changed. The optometrist in response attempted to rescind the prescription for the test they had just given me. I still don't have the correct prescription. Also they ignored my concerns about my eyes so I guess I'll see a different optometrist anyway.

Waited 1 hr 20 minutes past my appointment time .... Terrible scheduling / dismal setting…read more Front desk could care less about wait time .....

I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

Dr. Basti is nothing short of a miracle worker surgeon. Dr. Basti operated twice on me, once for…read moreeach eye, performing very difficult and complex surgeries due to my prevailing eye issues. Both outcomes exceeded my expectations for what would be possible. Several other ophthalmologists had also recommended Dr. Basti to me as the correct and most talented surgeon given my complex visual issues. I wholeheartedly recommend him.

Horrible care. I feel as if my situation was made immeasurably worse from his care. There was…read moresomething I did not trust about the care I was receiving. I switched doctors and now after 2 other medical opinions; my suspicions were confirmed.

I've been a patient of Dr. Palmer's for at least 25 years, and I've always received what I consider…read moreto be the highest quality care. On occasions when he thought his own diagnosis should be reviewed by someone else (a retinal specialist, for example), he hasn't hesitated to send me on to them. Just under a week ago, Dr. Palmer removed a cataract from one of my eyes and implanted a lens. He was careful to explain why my own surgery would be a little more complicated than others, but it went well and I was home within a couple of hours afterward. I was surprised to receive a phone call from Dr. Palmer that evening. He asked how I was doing, and I said that I was doing well. I saw him the next morning, when he checked my eye thoroughly, and again today (five days after surgery) to check on the healing process, which is going well. Just two days before the surgery, I had a question about a medication that I take before most surgical procedures; I had forgotten to ask the doctor earlier, so I called his office. He wasn't at the Chicago office that day, but in Glenview. His Chicago staff contacted him, though, relayed my question, and I had an answer from Glenview within an hour. When I first needed to consult an ophthalmologist back in the 1980s or so, my internist at the time recommended Dr. Palmer. I've always been glad to have made that first appointment.

I'm updating my review because these negative reviews are year's old and should be disregarded…read more I've gone to Dr. Palmer for almost 40 years (he was young when I started!), and he's given excellent care all of these years. I've had laser surgery on a hole in my retina and two cataract surgeries. Highly recommended!

My husband and I were both patients of Dr. Khan and very happy with our visits. But I just found…read moreout that Dr. Khan has closed her office. I guess she is doing virtual visits but apparently, we need to " find a new provider," as she just told me in a rather curt email. I don't know why it's not up on the website but this is very disappointing.

I had such a great experience here! Online booking was convenient and easy and the office is…read moreinviting and easy to find off the street. I came in with a red, irritated eye from contact over wear and Dr. Khan gave me a thorough exam, coming up with a treatment plan, while explaining everything in great detail. I am really glad I came to see her and since she is a medical doctor, an opthamologist, not an optometrist, I just had a small copay with my insurance. Thanks again for the great visit!

Having worked with hundreds of doctors over the years, both professionally and personally, I can…read moretell you that you do not want to go for the warm and fuzzy doctor. You want the expert. Too often, though not always, the doctors with good "bedside manner" are compensating for a lack of expertise. When it comes to medical care, you don't need nice; you need smart. I promise. Lisa Rosenberg at University Eye Specialists is perfectly pleasant and personable. But she is busy. She is not going to sit down and chit chat with you. And you may wait a long time because she gets a lot of emergent, complicated cases. But you will get the best medical care for your eyes that you can get in the city and far beyond. I wait a long time most times I go. Every time, I get irritated. Then I take deep breaths and it passes. Then I go see the doctor who is my best chance of not going blind, and I think that's a fair trade off.

I have been seeing Dr. John Yang for years, and it is because of his skill and diligence that I can…read morecontinue to see despite glaucoma. The practice is run, efficiently, and appointments are kept timely.

Had a "simple" procedure for eyelid ptosis several years ago that left me with severe retraction…read moreand lack of an upper eyelid crease. She revised it and it wasn't much improved. I've since flown all over the country to see at least a dozen occulo plastic surgeons over the years; half of whom did not want to touch me because they couldn't figure out what on earth she did to me. The other half suggested implanted weights, skin grafts, and full reconstruction. He even asked why I hadn't sued since she still does surgery with a cautery pen. I now have to get Botox and filler injected straight into my eyelid for the rest of my life. She's also condescending and comes off as arrogant during consultation. I figured she knew her sh*t since she had over 15 "certifications" on her office wall and has been in practice since the stone ages. Maybe just that many more years of skilled scam artist techniques. Someone WILL definitely sue one day. Avoid!

Her injections made me look like a blow-up doll and took several months to undo. She is also very…read moreexpensive.

I think I found the best internist, EVER. Setting up an appointment was a breeze - the…read morereceptionist, Angie, is a sweetheart, and she was able to squeeze me in when luckily there was a cancellation. The office is located off of St. Clair in the Northwestern Memorial building (and there is validated parking available); the office is very cute, clean, and modern, and I waited less than 10 minutes after my scheduled time (which is pretty much unheard of; the receptionist also apologized which I thought was ridiculous!). I filled out basic medical history and such on their patient portal beforehand, which I thought was quite convenient and makes things more efficient. I was really excited with all the raving reviews on not only on Yelp, but on other health websites that rated Dr. O'Mara. When the doc walked in, she was extremely nice, very knowledgeable, straightforward, a great listener, gentle, professional, and very informative. She listened to all of my health issues as well as my thoughts and opinions, and basically gave me a plan of action. She took her time with me, asking questions, and the whole time, I was not felt rushed! The best thing is that she was very genuine and I was extremely comfortable, being a new patient with all these high expectations! There is a lab on-site, and the phlebotomist, Lauren P., was so sweet and kind, and drawing blood was not at all uncomfortable (considering I have a very low threshold of pain and am such a pansy!). Dr. O'Mara and everyone on staff seems to be extremely detail-oriented and organized (which I absolutely love). The high ratings on the doc do not do her justice - she really is AWESOME. I have a follow-up next week am actually looking forward to a doctor's appointment - isn't that crazy?! I am looking forward in being Dr. O'Mara's patient for years to come! +ask for Angie, the receptionist :D +Dr. O'Mara = AWESOME +limited parking (park at garage)

I wish I could give Dr. O'Mara higher praise than 5 stars. I have recommended friends and…read morecoworkers alike, and now I recommend her to you. Dr. O'Mara's office is a clean, modern one-physician practice. She exhibits all of the professionalism and knowledge I have come to expect and appreciate from Northwestern practitioners and affiliates. I was randomly assigned to her through Northwestern's physician referral practice after I suffered a serious medical event and I was shocked by how great my experiences with her have been. My initial consultation was in her office, where she interviewed me about all of my health concerns, family history, and really took the time to get to know both me as a person and my health issues. Despite a relatively complicated health history, Dr. O'Mara has gone above and beyond. She takes the time to research issues about my medicine and listens to my questions, no matter how silly they may seem to me, in a non judgmental environment. She has followed up on problems or before procedures through phone calls about things I, at times, hadn't even thought about. She is always eager to explain these things to me. She truly cares about her patient's well being and happiness -- even following up on what I thought about places she had sent me for a referral. In short, I have never received this level of care with any doctor before. Her assistant, Angie, is also very nice and helpful. To top it off, it's extremely easy to make appointments here, and Dr. O'Mara keeps an electronic portal where you can ask her questions, view your test results quickly, and access other features from your visits. If you need a new internal medicine doctor, visit Dr. O'Mara.