Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

One of the physicians at Kraft Institute solved a long term and regularly irritatingly problem for…read moreme. My eyes itched as I woke up, in the afternoon, at field work at nature center, at night - almost all darn day. Other physicians and PAs have suggested allergy medications, ointments and ocular specialists. Failing to find such a physician in my own service, I chose a specialist based on Yelp and Google reviews. He noted an irritation on the edge of the eyelid and suggested cleaning with baby shampoo followed by warm compresses as necessary. Son-of-a-gun, it worked!!!!!

I am pleased to share a personal victory with a medical issue I've suffered with for over 25 years…read more Prayer really works, because after seeing many different eye surgeons and other related specialists in multiple states, no one was able to provide a solution--until I went to see Dr. Anthony Volpe in Chicago. Upon the exam, he was confident he could solve my eye issue up to 90% correction through a strabismus procedure (where the eye muscles are reset/adjusted). A month later, I had the surgery, and the very next day after he removed the eye patch I could see! I was amazed. I have only had minimal post surgery issues, but the news here is that his abilities exceeded expectations as he achieved 100% correction. I no longer saw multiple images, just one, the way God designed. Staff: professional and friendly. Although the wait time was a bit longer than I'm used to, I was told it might be due to the fact he is the head of a board of surgeons. He is tops in his field, and I give him the highest recommendation. It's worth mentioning that sometimes going to a small-town medical provider may not offer the latest in surgical procedures.

Staff are generally very impersonal. One male technician who screens your eyes prior to doctor's…read morevisit is very rude! Dr. Ruederman is very unfriendly and just rushes everything and doesn't give you a chance to talk or ask questions!

I received custom LASIK in the summer of 2006 from Dr. Azar. My results were better than I…read moreexpected (20/15 in both eyes) and 5 years later, I have no problems. Everyone I had contact with was great: Dr. Azar is an expert in the field and when you have a consultation with him, you realize he's legitimately enthusiastic about it. He's very forward about it being an *elective* surgery and telling you about possible risks, so you never feel like this is some eyeball-chop-shop where every person who comes in is a "perfect candidate" as long as they've got some money. Jamian, the primary contact for patients who sets everything up, was always very helpful. Definitely recommended.

Gave me the wrong prescription. I ordered a better version and notified them in the new appointment…read morebecause they said my current glasses didn't need to be changed. The optometrist in response attempted to rescind the prescription for the test they had just given me. I still don't have the correct prescription. Also they ignored my concerns about my eyes so I guess I'll see a different optometrist anyway.

I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

Dr. Basti did an excellent job of removing a very difficult, large cataract I had. After the…read moresurgery, my vision was amazing! I could see colors and images with fantastic clarity! Dr. Basti is very thorough, very detailed and is an excellent communicator. Thank you for your help and expertise, Dr. Basti. Your knowledge and skills are greatly appreciated. Sandy (Sanford) Fries

My experience with Dr. Surendra Basti was extremely disappointing. I found his communication to be…read morerude, dismissive, and unprofessional, and I felt as though he was talking down to me rather than treating me respectfully as a patient. During the visit, Dr. Basti explained the procedure he recommended. I then asked whether he could explain it to my friend, who had accompanied me and was waiting in the waiting area. He replied, "I don't like repeating myself twice." His nurse brought my friend into the examination room. When she arrived, Dr. Basti again stated that he had already explained everything to me and that he did not like repeating himself. I found this interaction unnecessarily disrespectful. I should have been able to ask for the information to be repeated for someone supporting me without feeling dismissed or uncomfortable. Clear, respectful communication is an essential part of patient care.

I'm updating my review because these negative reviews are year's old and should be disregarded…read more I've gone to Dr. Palmer for almost 40 years (he was young when I started!), and he's given excellent care all of these years. I've had laser surgery on a hole in my retina and two cataract surgeries. Highly recommended!

My doc referred me to Dr. Palmer about an ongoing dry eye condition…read more The appointment started badly from the beginning. First, Dr. Palmer was running an hour behind on appointments, and the front desk didn't even have the courtesy to tell me when I checked in, only when I asked 45 minutes past my appointment time. Next I met with members of Dr. Palmer's staff. All of whom were very friendly and informative. They are the ones that get the 2 stars. They conveyed my situation to Dr. Palmer who told me it wasn't as bad as it could be (true but it still sucks when your eyes feel constantly irritated) and then offered to write me a prescription. Several other doctors had specifically advised against the drug because of side effects so I asked Dr. Palmer why he thought it was a good idea. His only response, I like it and think it works. This is how Dr. Palmer was with most of the questions I asked that were a little more specific. I know doctors are busy, and I know patients can be annoying, but I didn't like that I felt badly for asking questions.

Dr Symanski has been my son's opthalmologist for over 10 yrs. We have followed her when she moved…read morelocations, long ago because we thought she was worth it. She keeps good records and has been great for my son's improved vision. Office staff efficient and helpful. excellent recommendations on eye products including glasse and contacts. right downtown.

Amazing first experience here. Dr. Mona Khan is charismatic, attentive and skilled. She listened to…read moremy concerns, approached and addressed my issues with care. Scheduling online and communication was a breeze. I highly recommend a visit to get your eyes checked. You'll leave with a smile. Thank you Dr. Mona Khan.

My husband and I were both patients of Dr. Khan and very happy with our visits. But I just found…read moreout that Dr. Khan has closed her office. I guess she is doing virtual visits but apparently, we need to " find a new provider," as she just told me in a rather curt email. I don't know why it's not up on the website but this is very disappointing.

I would like to thank University Eye Specialist for all their services. They are the best team of…read moreprofessionals that I have met in a long time. For example, I feel down and broke my glasses and went to buy new glasses...guess what... Neftali Romero, ABO Certified Optician, fixed them at no charge...Larry Garrison gave Neftali the glasses to see if they could be fixed and he did it!! Dylana Castro also assisted in the salvage of the "ruined" pair of glasses!! And they had already ordered a new pair; yet still took the time to fix my old glasses...Thank you so much for all your trouble and your dedication as a team. I am in awe!!! The best ever!!

What an awful practice. Truly- from the receptionist to the doctors, they all need a lesson in…read morebasic manners and how to treat people. Have been patient for a couple of years. Don't love it but it was fine the first time I went. Second time I went I was for an eye emergency. I was given a huge attitude by the receptionist then by the on staff doctor who didn't just have a bad bedside manor, was a complete ass and acted like he was doing me a favor by treating me. Called back with a question and left 3 messages- none of which were returned. Today I had to go back for a follow up appointment. Arrived at 7:55 for an 8a appointment. Was taken in for a vision test at 8a and was waiting for the doctor by 8:05. 8:40 and the doctor still hadn't even arrived to the office. Same rude receptionist refused to call and said he'd be in "at some point". No clarification. No apologies. Nothing. The doctor never showed up to work. Apparently his time was more valuable than mine. I walked out and promptly made an appointment with another doctor who actually cares about patients and knows how to run an office. These people should be ashamed of themselves. I hope they get treated at their next doctor's appointment the way they treat their clients.

I can't believe that there aren't any review for Mary. She's an amazing eye doctor. I've been going…read moreto her for a number of years now. On the recommendation of a former coworker, I've been seeing her with wonderful visits. Soon after I got married five years, I went in for a routine eye exam. During the exam, she noticed that I had a retinal tear in one eye. From the time she discovered it to having it dealt with at Rush University Hospital was a few days. See (no pun intended), she also teaches at Rush's Eye Institute once a week. On that day of the week, I went over to Rush to have my retinal tear lasered. Yes, it sounds gross, but wasn't all that scary. She discovered another tear the next year and went through the same repair process. In the following years, my eyes are looking great. Visits to her office are always nice. It's a very clean, modern office with a giant candy jar. Her staff has always been polite and welcoming. Also, Mary does Botox procedures too. I'm a huge fan of hers as a doctor.

awful. Dr. Mary is outdated in her technique, treatment options & technology. she is rude and has…read morebad energy to her. do not recommend her at all. every medical professional I have seen since, said they would have never used the laser she used on my skin color.