Surgery: 5 stars I…read morehad a droopy eye lid so my optometrist recommended I see Dr. Weiss for surgery to correct the problem. He was incredibly knowledgable about all aspect of the surgery and explained in great detail how the operation was going to be performed and what recovery was going to be like. He was so good with the operation that after my eye healed, I wanted to get it done to my other eye just because of how great of a job he did. Absolutely fantastic work. Logistics: 1 star I called in April to set up my surgery for Sept as they needed extra lead time to get it approved by my insurance. Then two months later, in June, I switched jobs so I called them to let them know my insurance had changed. They confirmed the change on their end so I thought everything was all set. Fast forward to a couple of weeks before my surgery when they called me and said that no one contacted my new insurance company for approval so now I have to reschedule my appointment to two months later. Wtf, I specifically called after my new job just so this stuff could be taken care of but clearly no one did. During consultation, they told me that my operation was covered by insurance because my droopy lid blocked my vision. However, they never told me that I had a deductible and I found out months later in a bill they sent So basically, you're telling me that during all of those times when I was there talking to the doctor, setting up appointments and playing phone tag to get my insurance worked out, you never bothered to explain to me how much this was actually going to be paid? After paying for my deductible with my FSA card over the phone, I told them to mail me the receipt so that I can submit the claim. Of course instead of sending me the itemized receipt that every person using FSA would need, they send me the credit card one which can't be submitted as FSA proof. So I have to call again and wait for another letter. Lastly, while Dr Weiss was great, his assistant isn't. When I was brought into the office, she asked me if I had high blood pressure. I answered no to which she responded with more questions about my exact blood pressure measurement. When I couldn't give her a number, seeing as how I can't measure my own blood pressure off the top of my head, she just made one up and wrote it on my chart! So in conclusion, 5 stars for Dr Weiss and his work, 1 star for all of the logistics surrounding my surgery.

I have been patient for at least 5 years all of a sudden things have gone downhill. I was…read moreprescribed Lumigan for eye pressure and initially the cost was $90 when I went to renew my prescription the pharmacy told me it would be $472 I declined. I called the office on Elston and left a message for my doctor asking for another drop no answer. Two days later I called and left another message, no answer. Three days later I went to the Elston Avenue office and talked to one of the clerks who took my information and told me someone would get back to me. Nothing. When I told my personal physician what happened she got me a referral to a new opthalmologist within 24 hours. Beware of dealing with Chicago Arbor Eye Institute.

Barely a-ok. BARELY. I saw Dr. Doren because I thought I had some sort of infection in my eye. I…read morehad gone to Physicians immediate care a day earlier and they had misdiagnosed my issue as allergies. The doctor was very nice, and seemed very capable. He diagnosed two different issues and wrote me a scrip, then booked for me to come back a few days later to see how well my eye responded to the medication. I had to do a full round of antibiotics and put cream on my eyeball. I am now healed from that issue, so that part is A-ok. My issue with this office has more to do with their "office policies". First of all, I was annoyed that the Dr. kept trying to get me to come back over and over for expensive office visits to confirm that the treatment was working. If I hadn't said no for the 3rd visit I would still be paying for office visits to this day as my insurance doesn't cover office visits completely. I had already paid a couple hundred bucks to get my eye fixed with insurance if that tells you anything. What prompted me to write this review was the way they handled the next issue. I received a bill from the place where I was misdiagnosed (never saw a doctor, just an arrogant nurse guy who barely looked at me). The bill was inflated and that pissed me off so I called them to see if they could make an adjustment for the misdiagnosis and bad service I got since they were billing me a few hundred bucks too. They said they would need a fax from Dr. Doren's office stating what the actual diagnosis and treatment was so they could proceed. I called Dr. Doren's and asked them to send this info and she agreed. A few days later I get a call from Physican's Immediate care about the info they received. Seems Dr. Doren's office just sent a scribble from a prescription pad with the prescription on it. Frankly, I think this should be enough, but that is for another review, but they said they needed my records which should include the findings, including the diagnosis and the treatment prescribed. I called Dr. Doren's office back to ask that she do this and she sighed heavily for being put out apparently and said she would "have to speak to Dr. Doren" about this and that there would be a $15 charge to release my records because this takes "extra time". Jesus H. I said, well then can I just have my own records then since I've paid for this already? and she said, No, it's still $15 to get my own records released. I have a file of all of my medical records, blood work results, etc etc and have never had to pay one red cent for them. I do not understand what is the big deal of helping one of your patients resolve this issue. Instead they see it as an opportunity to nickel and dime me to death. I'll seriously have to reconsider whether or not I will return to this Doctor again because of how unhelpful they have been with this situation. It's a small office, no nurse, just the person at the front and the doctor and they are conducting business like it's a giant bureaucratic establishment. I am very disappointed. This is why I deducted 2 stars, for adding more expense and bureaucracy to an already annoying situation. Thanks Guys.

Dr. was fine, but the red head at the desk had real attitude…read more The four stars are for the Dr. & not the staff. Don't think I would return if I had to deal with her.

I came to town with a worsening eye infection that I got visiting a fancy spa a week before I flew…read moreout. My friend credits Dr. Joseph Garber with saving her vision when she came back from vacation with a detatched retina, so she called to see if I could get in for an emergency appointment. Thank God they got me in within a few hours, to see Dr. Gina Rogers. When I arrived, reception was warm, & I was called back to a room quickly. Nora numbed my affected eye to gently measure my eye pressure, gave me a vision test, and then documented my detailed optical history, symptoms, and pharmacy to call in prescriptions. Dr. Rogers came in shortly after. She was warm & compassionate as she thoroughly looked in both eyes. She prescribed me 3 different things, to be thorough. By the next day, I was feeling much better. I am so grateful to the very warm team who got me in so quickly! I am so grateful to Dr. Rogers for letting me squeeze into her schedule when I was so miserable. My friend has recommended this practice to others for years. After my emergency visit, I saw why. I highly recommend too!

I've only had one visit, but the experience was terrific. The staff and doc with whom I interacted…read morewere professional, friendly, and thorough. It was refreshing compared to the all-too-often assembly line environment at some of the big hospital systems, and it gave me a lot of confidence in their ability to serve me well with my eye procedure.

What a great doctor, Dr. Garber is! My dad had an eye injury (a microscopic piece of plastic got…read morestuck in his left eye while fixing a car). Per our phone conversation we were scheduled right away for next day, no insurance (self-paid) and he was kind enough to choose the best time according to our schedule. Dr. Garber is so energetic, kind and very professional. He was able to remove this tiny object and within half an hour we were out of the office. All office staff was incredibly polite and despite the fact it was almost time to go home they maintained a great work ethic. Thank you Dr. Garber!

was sent there with eye infection by physician, busy place they fit me in the next day with one of…read morethe other Doctors, have been seeing Dr Garber for years, visits not covered by my eye plan at work, only see them for medical issues. No pressure to purchase glasses from them. when my eye issue became worse they arranged my appointment at the retina Doctor the next day. i did not have make calls and plead to get in for a serious issue

Almost 2 years later Blepharoplasty (Eyelid Surgery) . She told me for the skin not to sag have the…read moreeye surgery. I should do a slight lift on the forehead . So i did . It left a dent in my head.After 3-6 mths they had to do the eyelids again. Every time i went back they said "oh it takes a year to fill me. .I had and the dent is still in my head and I have tingling that travels from my head to my toes. Surgery was sept 2020 . My doctor is sending me to a neurologist. I left a message with the shifrins and haven't gotten a return call. I advise you highly dont use them

The office is totally disorganized. In late February, I had a surgery scheduled; Kerry (office…read moreassistant) kept saying she was waiting on my insurance. Upon questioning, I discovered she never contacted my insurance until the afternoon before the surgery! And that was only because I asked her the status. So we were forced to reschedule for a surgery date in April. Now my e-mails (with questions about insurance, etc.) are not being answered, i.e., it has been 10 days since my LAST e-mail with no response. My follow-up phone calls and messages are unanswered. I saw that someone in the office once attempted to call me but left no message. I'm rating this 2 stars because Dr. Shifrin seems so nice, but the office needs some serious and competent people.

Dr. MacCumber is great, professional, knowledgeable, and always courteous. I always appreciate the…read morelevel of care and attention to detail he and his staff and other doctor provides.

This specialized doctor (for a previously unknown but long existing retinal detachment) was…read morerecommended by my optimist. He evaluated my situation (in a down-to-earth way) and determined a minimally evasive solution that could be completed same day. He is approachable, open to conversation and questions. I could not be happier with my results. (Upon revisiting my optometrist multiple people who examined my "problem" eye remarked upon the lazer work and how well it was executed.)

Love them and their staff so much. I was traveling for work in Chicago, and they absolutely saved…read moreme. Couldn't recommend more!!!!

I have been coming here for many years for my eye exams and contacts. We lived nearby and the…read moredoctors and staff are always very friendly. But today, they went above and beyond. I was leaving town and had ordered contacts that had not arrived yet. I stopped in to see if I can get an extra pair in case something happened when I was out of town. They were wonderful and gave me extra pairs (no charge) until my new ones arrived and also helped me fix a pair of my sunglasses (that were not from there). That's amazing customer service if you ask me and I really appreciated it. As you can see there is a reason they have such great reviews. We no longer live down the street and there is another custom eyes near my new house but I still come here! Thank you again

I needed to find an eye doctor in Chicago and having just moved here this year, I was not sure…read morewhere to go. I found Dr. Goldstick through the web when he was recommended by a retiring eye doctor. I couldn't be more pleased with the choice. I have a history of wearing contacts since I was 14, glasses since I was 4 and have a complicated prescription. My contacts and my eye sight need more than the average eye exam and I usually need to get either new glasses or new contacts every year or 2 years. I wanted a doctor who understood my background and could continue to advise me moving forward. First of all.. Dr. Goldstick is so down to earth, gentle, funny and very kind. He takes his time with every patient and makes sure that all of your questions are answered. My exam lasted less than an hour, he was on time and his staff was super sweet. He was very thorough and made sure that we talked about everything.. from reading glasses (ah-hem.. age) to the possibilities for eye surgery. But he was never pushy and in fact suggested strongly that I do not consider eye surgery until he sees more advancement for the type of lens replacement surgery that I would need. (I'm not a LASIK candidate). On top of it all, he didn't even suggest that I get new glasses or contacts.. rather he gave me a special cleaner for my contacts to try for now instead of pushing me to buy new lenses. The bottom line is that he is very practical, he listens to you and will be honest with his advice and he is not pushing you into purchasing anything. He really cares about his patients and he is just a joy to see. I highly recommend him to anyone.

I had been referred to Dr Goldstick by another doctor, and he far surpassed the recommendation. I…read morehad to have a somewhat complicated cataract surgery earlier this summer and thankfully Dr Goldstick was in my insurance network. He was very patient, honest, and kind. I felt in very good hands with him, and can never thank him enough for doing such am incredible job restoring vision in my left eye. He comes with the highest possible recommendation from me. He took all the worry and stress out of what could be a very anxiety ridden experience.

As someone with a severe eye phobia, I truly appreciated how gentle and patient the entire…read moreexperience was. The doctor maintained a calm, professional demeanor, and the staff was warm and welcoming throughout. I especially loved the way the doctor explained what to expect in a clear, high-level way--enough to feel informed without overwhelming me.

I have been seeing Dr Weiler for years now. He and his staff have always been very courteous and…read moreprofessional, answering all my questions and taking great care of my eyes. I trust him and highly recommend Lakeview Eye Care.